5835 Desktop Support Jobs - Page 21

We are looking for IT/Desktop Support executivesJob Responsibilities:1. Troubleshoot and fix the desktop related issues - software & hardware2. Invetory management3. System information management4. Assisting staff with software and hardware related issues over desktop and laptopsRequirement:1. Under graduate/Graduate2. Expert level troubleshooting skills3. Min. 2 years of Experience in IT/Desktop support at any reputed BPO/Call Center

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may ar...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years full time Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applica...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Python (Programming Language) Good to have skills : NA Minimum 5 year of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where your primary focus will be on ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : NEXThink Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challen...

About The Role Project Role : IT Customer Service Representative Project Role Description : Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Service Operations Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations an...

Intelligence & Insights (I&I) Data Scientist in our Talent & Organization (T&O) practice, a typical day might include: Fetching information from various sources and analyzing it to better understand organization related metrics Build out data mockups to test the prescriptive analytics hypothesis Designing framework for organizational concepts, subsequently leading to a questionnaire and other forms of assessment Linking analytics results with Behavioral Science or Industrial and Organizational Psychology related concepts Processing, cleansing, and verifying the integrity of data used for analysis Has a good grip with Multivariate Statistics and can independently run simulations leveraging ma...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Teams Infrastructure Good to have skills : Microsoft Exchange Server, Microsoft 365Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team mem...

1. Technical Support: Provide first-level contact and convey resolutions to user issues. Properly escalate unresolved queries to the next level of support. Track, route, and redirect problems to the correct resources. Update customer data and produce activity reports. Document and manage technical issues in the ticketing system. 2. Troubleshooting: Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other peripherals. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Walk customers through problem-solving processes. Collaborate with the network and system administrators to resolve technical issues. 3. Installation and Conf...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : AAAP (Accenture Advanced Analytics Platform) Minimum 2 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they ut...

Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to software products. Collaborate with internal teams to identify and implement solutions for customer requests and issues. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and provide insights to improve product quality and user experience. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in providing technical support fo...

This Position reports to: Operations Manager Your Role and Responsibilities In this role, you will have the opportunity to provide technical assistance to internal and external customers, ensuring timely and cost-effective support in line with standard processes and guidelines. Each day, you will handle complex technical support cases while contributing to customer satisfaction by executing support work according to expectations. The work model for the role is: #LI-Onsite This role contributes to Process Automation in Energy Industries under Excitation Systems . The main stakeholders are both internal and external. You will be mainly accountable for: Providing end-to-end technical support fo...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is...

About The Role : Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per So...

Job Description : Serve as the primary point of contact for clients seeking technical assistance via phone, email, or chat. Perform remote troubleshooting, diagnose, and resolve technical issues. Provide accurate information on IT products or services. Record events, problems, and resolutions in logs. Follow up with clients to ensure issues are resolved. Escalate unresolved issues to the next level of support personnel.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the conf...

About The Role Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client ? DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Mainte...

Responsible for installing, configuring, and troubleshooting desktops, printers, CCTV, and networks. Skilled in CCNA, routing, switching, and LAN/WAN setup. Ensures smooth hardware and network operations. Annual bonus Provident fund Health insurance

Job Track Description: Requires relevant expertise through formal education in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve team results Able to complete work self-guided. College or university degree required or equivalent work experience. General Profile Performs routine assignments. Exposure to fundamental theories and concepts. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. ...

Roles & Specifications 1. Technical and system expertise (networking, active directory, DNS) 2. Customer support using telephone and computer skills 3. Excellent analytical skills and communication 4. Problem-solving and troubleshooting abilities 5. Time management 6. Teamwork and collaboration 7. Identify and diagnose issues and problems 8. Categorize and record reported queries and provide solutions 9. Support problem identification 10. Advise users on appropriate course of action 11. Monitor issues from start to resolution 12. Escalate, if needed, unresolved problems to a higher level of support 13. Excellent written verbal and presentation skills. Good-to-Have 1 Well organized with abili...

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 30 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If availalbe) Telephonic interview is possible for other Mumbai Location

Provide first-level IT support for desktops, laptops, printers, scanners, and other end-user devices. Install, configure, and troubleshoot operating systems (Windows 10/11) .