9 Desktop Operating Jobs

Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude. Designing and implementing mobile device management (MDM) policies and procedures Configuring and deploying mobile applications using Intune Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance. Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening) Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python Demonstrated aptitude around task automation and process documentation. Creating, and maintaining policies and training for end users and other IT teams Advanced OS and Microsoft management experience Experience working directly with hardware manufacturers and software publishers to resolve problems. Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired. Working knowledge of asset management tools, processes, and procedures Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus Provide off-hours support (24 x 7) as required Qualifications Bachelor's degree in Information Systems or a related field; Proficient in enterprise desktop management; Solid experience in Microsoft Intune; Solid experience in scripting; Desire to learn and grow, with a solid foundation of experience; Aptitude to manage many different projects, applications, and priorities effectively and simultaneously; Ability to communicate effectively with peers, end users, as well as all levels of management; and Demonstration of strong communication, decision making, self management, and teamwork capabilities. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

MobileProgramming is looking for IT Support Professional to join our dynamic team and embark on a rewarding career journey. As an IT Support Professional, your role is to provide technical assistance and support to end-users within the organization. You will be responsible for resolving hardware, software, and network issues, ensuring that computer systems and technology resources are operating effectively. Responsibilities:Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems. This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals.Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system. Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service.Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components. Ensure that systems are properly configured and optimized for performance.User training and guidance: Educate end-users on basic computer operations, software usage, and best practices. Provide guidance and assistance in utilizing IT resources effectively and securely.Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity. Collaborate with network administrators and service providers to resolve complex network problems.Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information. Assist users in data recovery and restoration in case of system failures or data loss incidents.IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles. Contribute to the development and maintenance of IT policies, procedures, and user manuals. System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades. Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities.Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats. Update antivirus software and ensure systems are protected against known vulnerabilities. Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives. Requirements:Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).Proven experience in providing technical support and troubleshooting hardware, software, and network issues. Strong knowledge of desktop operating systems (e.g., Windows, macOS) and office productivity applications. Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting network connectivity.Proficiency in configuring and supporting hardware devices, such as desktops, laptops, printers, and mobile devices. Excellent problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks.Strong customer service orientation and interpersonal skills.Good communication skills, both written and verbal.Ability to work independently and collaboratively in a team environment.Familiarity with ITIL (Information Technology Infrastructure Library) best practices is a plus.Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or Cisco Certified Network Associate (CCNA) are advantageous.

Vijaya Diagnostic Centre P. Ltd. is looking for SENIOR EXECUTIVE - IT SUPPORT to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives

Vijaya Diagnostic Centre P. Ltd. is looking for EXECUTIVE - IT SUPPORT to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives

Vijaya Diagnostic Centre P. Ltd. is looking for EXECUTIVE - IT SUPPORT to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives

About The Role : Strategic Planning:Develop and implement strategic plans for end-user computing infrastructure and services in alignment with organizational goals and objectives. Team Leadership:Lead and manage a team of EUC technicians, administrators, and support staff, providing guidance, coaching, and mentorship to ensure high performance and continuous improvement. Infrastructure Management:Oversee the design, deployment, and maintenance of desktop, laptop, and mobile device environments, including operating systems, hardware, software, and peripherals. Software Administration:Manage software applications and licenses utilized by end-users, including installation, configuration, patching, and troubleshooting. Security Compliance:Ensure compliance with security policies, standards, and regulations by implementing appropriate controls and security measures across end-user computing environments. Incident and Problem Management:Coordinate the resolution of end-user computing incidents and problems, including troubleshooting, root cause analysis, and escalation as needed to minimize impact on business operations. User Support:Provide escalated technical support to end-users for complex issues that cannot be resolved by front-line support teams, ensuring timely resolution and customer satisfaction. Vendor Management:Manage relationships with third-party vendors and service providers for EUC-related products and services, including contract negotiation, performance evaluation, and vendor oversight. Technology Evaluation:Research and evaluate emerging EUC technologies and trends, making recommendations for adoption or enhancement to improve efficiency, productivity, and user experience. Documentation and Training:Develop and maintain documentation, policies, and procedures related to end-user computing infrastructure and services, and provide training to end-users and support staff as needed. Primary Skill EUC Lead Desktop Operating System (windows, macOS) Mobile Device Management (MDM) Virtualization Technologies (VDI) Secondary Skill Scripting and Automation Tool

About The Role : Experience in designing, implementing, and managing SCCM and Intune solutions. Strong understanding of endpoint management concepts, including device provisioning, software distribution, patch management, and security. Experience with Microsoft Endpoint Manager (SCCM and Intune) integration, configuration, and administration. Familiarity with modern management concepts, such as cloud-based management, autopilot, and zero-touch deployment. Experience working with PC/Mac infrastructure as an engineer level SCCM & Intune Certification Experience with system provisioning and imaging using tools such as DEP and SCCM. Experience with managing 802.1x on MacOS/Windows (for wifi and wired network connections). Experience with end point management client software deployment (SCCM + Intune), inventory, antivirus and end point security solution Familiarity with configuration profile and working with preference files (.plist) Experience with Azure/AWS Network troubleshooting Background in server administration, networking, troubleshooting, scripting, automation Experience with Active Directory including user and group management, group policies Experience with desktop operating systems including Windows 10/11 and OS X Scripting via PowerShell, BASH, and others Excellent analytical, problem-solving, and communication skills. Primary skills SCCM Intune OSD Secondary skills Azure AWS Active Directory

Bluecom Infotech Pvt Ltd is looking for IT Support to join our dynamic team and embark on a rewarding career journey. As an IT Support Professional, your role is to provide technical assistance and support to end-users within the organization You will be responsible for resolving hardware, software, and network issues, ensuring that computer systems and technology resources are operating effectively Responsibilities:Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives Requirements:Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience) Proven experience in providing technical support and troubleshooting hardware, software, and network issues Strong knowledge of desktop operating systems (e g , Windows, macOS) and office productivity applications Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting network connectivity Proficiency in configuring and supporting hardware devices, such as desktops, laptops, printers, and mobile devices Excellent problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks Strong customer service orientation and interpersonal skills Good communication skills, both written and verbal Ability to work independently and collaboratively in a team environment Familiarity with ITIL (Information Technology Infrastructure Library) best practices is a plus Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or Cisco Certified Network Associate (CCNA) are advantageous

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Handling L1 tickets as well as escalated tickets from Desktop engineer - Level 1 Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals Collaborate with other IT teams to ensure seamless integration of desktop systems with the overall IT infrastructure Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software Perform regular maintenance and updates on desktop systems to ensure optimal performance and security Assist in the implementation of IT policies and security measures to safeguard desktop systems and data Provide end-user training on hardware and software usage to enhance their productivity and technical skills Document technical procedures, troubleshooting steps, and knowledge base articles for future reference Stay informed about the latest trends and advancements in desktop technologies to improve support services Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor' degree or equivalent experience 3+ years of experience working in a desktop support role Proven experience as a Desktop Engineer or in a similar technical support role Familiarity with network connectivity and basic understanding of IT infrastructure components Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications Proficiency in hardware troubleshooting and problem-solving for desktop-related issues Demonstrated ability to work independently and handle multiple tasks simultaneously Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner Proven proactive and customer-focused approach to delivering high-quality support services. Preferred Qualifications: Bachelor"™s degree in computer science, Information Technology, or a related experience Microsoft Certification professional, CCNA At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone"“of every race, gender, sexuality, age, location and income"“deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes "” an enterprise priority reflected in our mission. #njp