Associate Customer Support Specialist Jobs via eFinancialCareers

1.0 - 5.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Specialist, Desktop Technical at LSEG, you will be responsible for providing second level support to internal partners and 3rd party engineers regarding company products. Your role will involve collaborating with customers to resolve complex issues and performing customer site maintenance and repair activities. Additionally, you will be demonstrating innovative technologies to ensure global consistency of support tasks. Key Responsibilities: - Respond to customers" enquiries related to information, product functionality, and fault calls, resolving as many queries as possible on the first interaction. - Log and classify all calls and requests for assistance in the customer...

Posted 1 month ago

AI Match Score

Apply

Associate Specialist - Customer Support - Desktop Technical LSEG

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Specialist, Desktop Technical, your primary responsibility will be to provide second level support to internal partners and 3rd party engineers regarding company products. You will collaborate with customers to resolve complex issues, perform maintenance and repair activities at customer sites, and showcase innovative technologies to ensure global consistency in support tasks. Your key responsibilities will include responding to customer inquiries related to information, product functionality, and fault calls, with a focus on resolving queries effectively during the first interaction. You will be responsible for logging and classifying all calls and requests for assistance in the custom...

Posted 1 month ago

AI Match Score

Apply

Associate Specialist - Customer Support - Desktop Technical LSEG (London Stock Exchange Group)

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Specialist, Desktop Technical role involves providing second-level support to internal partners and 3rd party engineers concerning company products, as well as collaborating with customers to resolve complex issues. The responsibilities also include performing maintenance and repair activities at customer sites and showcasing innovative technologies to ensure global consistency in support tasks. You will be responsible for responding to customer inquiries related to information, product functionality, and fault calls, aiming to resolve as many queries as possible during the initial interaction. Additionally, you will log and classify all calls and requests for assistance in the customer ...

Posted 3 months ago

AI Match Score

Apply

Associate Customer Support Specialist Jobs via eFinancialCareers

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Specialist, Desktop Technical role involves providing second level support to internal partners and 3rd party engineers regarding company products, as well as collaborating with customers to resolve complex issues. Additionally, the role includes performing customer site maintenance and repair activities while demonstrating innovative technologies to ensure global consistency of support tasks. Responsibilities: - Responding to customers" enquiries related to information, product functionality, and fault calls, resolving as many queries as possible on the first interaction. - Logging and classifying all calls and requests for assistance in the customer relationship management system. - Fi...

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.