3 - 5 years

3 - 7 Lacs

Bengaluru

Work from Office

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of full time education Graduate Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for Microsoft Windows Desktop Management and ensuring smooth functioning of the systems. Roles & Responsibilities: Provide technical support for Microsoft Windows Desktop Management and resolve any issues that arise. Collaborate with cross-functional teams to identify and solve issues within multiple components of critical business systems. Ensure smooth functioning of the systems by monitoring and maintaining the infrastructure. Develop and maintain technical documentation for the systems and processes. Participate in the on-call rotation to provide 24/7 support for critical business systems. Professional & Technical Skills: Must To Have Skills:Experience in Microsoft Windows Desktop Management. Good To Have Skills:Knowledge of cloud computing platforms such as AWS or Azure. Strong understanding of ITIL processes and methodologies. Experience in troubleshooting and problem-solving. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification 15 years of full time education Graduate

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Infra Tech Support Practitioner Accenture

5 - 10 years

1 - 5 Lacs

Kolkata

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : Linux Architecture, Linux/Unix Desktop Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure smooth functioning of production and development systems- Perform basic and intermediate level troubleshooting- Implement technology at the operating system-level Professional & Technical Skills:- Must To Have Skills:Proficiency in Linux Operations- Good To Have Skills:Experience with Linux/Unix Desktop Management- Strong understanding of Linux Architecture- Experience in hardware/software support- Knowledge of server and network areas- Ability to troubleshoot and provide solutions Additional Information:- The candidate should have a minimum of 5 years of experience in Linux Operations- This position is based at our Kolkata office- A 15 years full time education is required Qualifications 15 years full time education

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Application Tech Support Practitioner Accenture

- 2 years

2 - 4 Lacs

Bengaluru

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide technical support to clients, addressing their queries and concerns. Troubleshoot and resolve technical issues related to the system or application. Collaborate with cross-functional teams to ensure smooth system operations. Document and maintain records of client interactions and issue resolutions. Stay updated with the latest product knowledge and industry trends. Contribute to process improvements and knowledge sharing initiatives. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with troubleshooting software and hardware issues. Strong understanding of computer systems and networks. Familiarity with ITIL framework and incident management processes. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. This position is based at our Chennai office. A 15 years full-time education is required. Qualifications 15 years full time education

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