1019 Desktop Jobs - Page 40

1. Windows Upgrades Management: Experience in handling both major and minor Windows upgrades. 2. Coordination: Ability to coordinate and manage the entire update process efficiently. 3. Troubleshooting: Troubleshoot and resolve issues that arise during the update process. 4. Issue Identification and Resolution: Identify problems promptly and provide effective solutions. 5. Windows Platform Expertise: Strong command of the Windows platform. assist users with technical issues related to Windows 11. System Administrator or IT Administrator is responsible for managing and maintaining the Windows 11 operating system in an organization. Their main role is to ensure that the Windows 11 environment ...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Desktop Support Engineer

Desktop Support Engineer

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Job Summary : Seeking an experienced Software Development Team Lead to guide a cross-functional team in developing software for a next-generation diagnostic ECG system. This role requires expertise in software engineering, medical device standards (IEC 62304, ISO 14971, ISO 13485), and leadership in regulated product development. Key Responsibilities : Leadership & Project Management: Lead a cross-functional team (embedded, desktop, cloud, AI/ML). Plan and execute software development activities following IEC 62304 and ISO 13485 compliant processes. Collaborate with QA, RA, and Risk Management teams for documentation and audits. Manage sprint planning, backlog grooming, and milestone trackin...

Job Summary We are seeking a highly skilled Technical Lead with 6 to 9 years of experience in VDI technologies including Azure Virtual Desktop Vmware VDI Windows Citrix VAD and Citrix Cloud. The ideal candidate will have a strong technical background and the ability to manage hybrid work models. Experience in the Life and Annuities Insurance domain is a plus. Responsibilities Lead the design implementation and management of VDI solutions using Azure Virtual Desktop Vmware VDI and Citrix technologies. Oversee the deployment and maintenance of Windows-based virtual desktop environments. Provide technical expertise and support for VDI infrastructure to ensure optimal performance and reliability...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Position Description: Minimum 7 years of experience in remote infrastructure management 6+ years working experience supporting both Desktop and Server virtualization Proficient and working experience in Citrix XenApp & Xendesktop, Xen Server implementation and configuration Should possess knowledge in troubleshooting and resolving issues in Enterprise Citrix environment including Web interface, Application enumeration and performance issues, printing and provisioning. Responsible for resolving all technical incidents escalated by the L-2 team Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emer...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role is : Multimedia Technical Analyst 5 days a week in office Must haves in the skills are : Service desk analyst, AND Audio/Video OR Teleconferencing, AND Zoom, AND Cisco - These 4 must all appear in resume Work as a service desk analyst to process multimedia requests such as Audio and Video Conferences/events. Resolve Audio Conference (AC), Video Conference (VC) and Zoom booking issues. Communicate effectively with a diverse group of clients. Set up, monitor and manage audio & video conferences remotely and onsite. Process email and ticket requests efficiently and in a timely manner. Act as an audio conference operator for high profile Operator Assisted calls. Act as an event coordinator ...

Position summary Gruve is seeking a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide hands-on and remote technical assistance to end-users, troubleshoot hardware/software issues, and support daily IT operations. This role requires a detail-oriented individual with a strong technical background and excellent interpersonal skills. Key Responsibilities Provide first- and second-level support for desktops, laptops, mobile devices, printers, and other IT assets. Respond to user queries via ticketing system, phone, email, and in-person; resolve or escalate issues as needed. Install, configure, and maintain Windows, macOS, and Linux...

Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication Roles and Responsibility Manage and implement anti-virus and patching solutions to ensure system security and integrity. Conduct regular vulnerability assessments and penetration testing to identify potential threats. Develop and maintain documentation of anti-virus and patching procedures and protocols. Collaborate with cross-functional teams to ensure compliance with security standards and regulations. Provide technica...

Application Readiness Position name : App Readiness SME Experience level: 6-8 years Roles and Responsibilities: Drives the complete Application Readiness project for migration. Application Discovery and Rationalization using Snow report. Assisting business partners to understand UHG process from Application integration standpoint. Triage the intake request for each packaging request submitted, process the request further for packaging till it gets deployed to the end users device. Create AppSet\App Bundles by working with business partners and share it with Desktop Migration team. Collaborate with different teams to resolve any application related issues during migration. Work with Desktop M...

The IT Support Team Manager within Backbaud Corporate IT is a hybrid roe, providing eadership to direct reports and technica support, incuding compex troubeshooting and customer support for the companys endpoints. This roe is aso accountabe for managing oca vendors that service Backbaud. The roe coaborates cosey with the IT Support System Engineering teams to ensure exceent system support. What You Do Peope Management Responsibiities Coach and manage IT support staff on KPIs, customer focus, knowedge management, and reated activities. Provide deveopment opportunities for team members. Faciitate team meetings and training sessions. Manage performance reviews and provide constructive feedback....

The IT Support Team Manager within Backbaud Corporate IT is a hybrid roe, providing eadership to direct reports and technica support, incuding compex troubeshooting and customer support for the companys endpoints. This roe is aso accountabe for managing oca vendors that service Backbaud. The roe coaborates cosey with the IT Support System Engineering teams to ensure exceent system support. What You Do Peope Management Responsibiities Coach and manage IT support staff on KPIs, customer focus, knowedge management, and reated activities. Provide deveopment opportunities for team members. Faciitate team meetings and training sessions. Manage performance reviews and provide constructive feedback....

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education:Citrix Virtual App, VDI, NetScaler, MCS, PVS, Citrix Cloud, and Application Packaging Support Specialist Summary As a Citrix Virtual App, VDI, NetScaler, MCS (Machine Creation Services), PVS (Provisioning Services), Citrix Cloud, and Application Packaging Support Specialist, you will be responsi...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Architecture Good to have skills : NAMinimum 3 year(s) of experience is ...

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Microsoft Practice Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-proc...

Educational Requirements Master Of Engineering,Bachelor of Engineering Service Line Cyber Security Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and ...

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Microsoft Practice Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-proc...

locationsPune, Astral Courtposted onPosted 2 Days Ago time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0004961 Key duties and responsibilities Serve as the singlepoint of contact for end User ICT requests and supportissues. Respond to IT requests from all emails, portal, and telephone within theagreedtargets. Log and assign all IT requests and work requestsaccurately inthe Apex IT ticketingsystem. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote accesstools. When required assign tickets to the relevant team member or external IT suppliers and liaise withthe resolver untilco...