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1.0 - 3.0 years

5 - 8 Lacs

Chennai

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Develop and implement IT strategies that align with company goals. Analyze current IT infrastructure and recommend improvements. Oversee and manage IT projects from conception to completion. Ensure business continuity through disaster recovery and backup plans. Maintain and optimize network, hardware, and software systems. Requirements Installation of LAN, WAN, Internet connections (TCP/IP, DNS), Intranet, telecom, CCTV and data communications systems. Installation Configuration of Wired and wireless network router networks. Maintenance, troubleshooting, and analysis of wired wireless networks. Installed Hard Disk, CD Drives, CPU, Memory, Power Supply Unit, Networking Card, Video Graphics Card, Hard Disk Controller Card On PC System. Configuring and troubleshooting desktops, laptops, Printers, Scanners servers. Bottom-line driven, good interpersonal skills and experience in cross-functional. Good Communication skills

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3.0 - 5.0 years

6 - 9 Lacs

Mumbai

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A. Key Performance Areas To assist in installing parking equipment, server and terminal CPMS at sites. To do Network development and its testing. Ensure high service standards through effective performance of CPMS, manager client relationship related to CPMS. Training of site staff on generation of key reports. B. Key Responsibilities 1 Responsible for new project installation and overall maintenance of equipments and Secure Parking systems at sites. 2 Responsible for compliance to operational standards as committed to clients and strive to exceed expectations 3 Participate in IT training and / or customer support activities as needed 4 Responsible for asset inventory management of desktop, laptops and printers and other technology related duties assigned from time to time 5 He need to be do the One Audit (Cash) on weekly basis.

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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0.0 - 4.0 years

0 - 3 Lacs

Kolkata

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Responsibilities: * Collaborate with IT team on hardware issues * Maintain confidentiality at all times * Provide laptop, computer, IT hardware & desktop support * Troubleshoot printer problems remotely/on-site Assistive technologies Flexi working Over time allowance Travel allowance Performance bonus Mobile bill reimbursements

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1.0 - 2.0 years

0 - 3 Lacs

Kochi

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Desktop – Basic knowledge of troubleshooting 1 Outlook – installation, should be aware of what is outlook. 2 Networking – Basic knowledge 3 Printer – installation 4 Should identify desktop & laptop parts. 5 Exp candidate prefer. 6 Education : Graduate

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1.0 - 2.0 years

0 - 3 Lacs

Mysuru

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Desktop – Basic knowledge of troubleshooting 1 Outlook – installation, should be aware of what is outlook. 2 Networking – Basic knowledge 3 Printer – installation 4 Should identify desktop & laptop parts. 5 Exp candidate prefer. 6 Education : Graduate

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1.0 - 2.0 years

0 - 3 Lacs

Jamnagar

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Desktop – Basic knowledge of troubleshooting 1 Outlook – installation, should be aware of what is outlook. 2 Networking – Basic knowledge 3 Printer – installation 4 Should identify desktop & laptop parts. 5 Exp candidate prefer. 6 Education : Graduate

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1.0 - 2.0 years

0 - 3 Lacs

Vapi

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Desktop – Basic knowledge of troubleshooting 1 Outlook – installation, should be aware of what is outlook. 2 Networking – Basic knowledge 3 Printer – installation 4 Should identify desktop & laptop parts. 5 Exp candidate prefer. 6 Education : Graduate

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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4.0 - 9.0 years

8 - 11 Lacs

Ahmedabad

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Position- Account Executive Experience - 4+ Years Location- Ahmedabad Role:- Represent Sales and Distribution of Commercial PC Products Preparing market level sales plans Preparing PJP and Executing the same to cover the targeted set of partners Identify and appoint high potential and highly committed SI/VAR partners as per the distribution plan Maximise Width of Distribution and grow share of Commercial PC business within the active partner base Maximise quarterly active SI/VAR partner base Drive Sell through targets achievement Effectively build strong relationship with the channel partners Plan optimal channel outreach based on the business strategy Build direct connect with large end customers and drive sales closures by tracking different stages of lead and associated actions Stock management at Reseller level Plan and drive Reseller sales team actions Funnel management Ensure product training / demo experience management for distribution partners / SI partners sales teams Competition Track and benchmarking. Co-ordinate with service teams in case of customer escalations Sales reports preparation If interested kindly share your cv on sonams@smart-source.in Regards Sonam Sharma HR Consultant

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5.0 - 8.0 years

16 - 20 Lacs

Bengaluru

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REPORTING TO Infrastructure Service Operations, Food, Feed and Agro Testing Europe GEOGRAPHICAL REPORTING LOCATION: Poland WORKING LOCATION: India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Agro Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed & Agro Testing Europe businesses SPECIFIC ASSIGNMENTS : As part of the Food, Feed & Agro Testing Europe Operations L2 Team you will act as primary contact to support infrastructure regarding: Desktops and Servers patching Workspace related queries and issues. Azure services configurations and maintenance M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Maintain current IT User Zones and IT Application Availability, MS Server & Client OS, patching compliancy, Intune & SCCM infrastructure. Maintain IT Infrastructure Transformation / Integration / Segregation throughout Food, Feed & Agro Testing businesses across Europe. Work closely with Monitoring, Cloud, Compute, Network and Application team members do deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure. Own the incoming requests and manages escalations. Support in creation of operational documents, communications and processes. Years of experience5 to 8 yrs REQUIRED S : An ideal candidate should have strong 5+ years experience in all of the below: Patching deployment (Windows, Linux, O365) SCCM/Intune/WSUS/Azure Update Manager Experience in server (virtual & physical) infrastructure design and transitions Windows Server 2016/2019/2022 deployment & support, File servers, Active Directory, Azure Troubleshooting of Windows 10, 11, O365 Monitoring tools Very good command of English written and spoken Below skills will be an advantage: Exchange Online Automation with PowerShell, Ansible etc. Service Now Ticketing usage ITIL Foundation certificate Site 24x7 Monitoring tool

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8.0 - 10.0 years

7 - 11 Lacs

Bengaluru

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About us: As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target s global team and has more than 4,000 team members supporting the company s global strategy and operations. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win Position Overview: As a Sr. Media Analyst, you will be a subject matter expert in programmatic media buying leading end-to-end programmatic engagements, actively managing advertiser s budget and media performance across operated and owned and programmatic placements. You will own and manage the complete programmatic campaign life-cycle inclusive of implementing the programmatic media strategy, conducting continuous audience and media research, executing programmatic buys, creating performance reports and implementing optimizations. You will also create, activate and manage campaigns across DSPs and maintain a deep understanding of campaign management and optimization strategies along with providing detailed account analysis and campaign updates on an ongoing basis to ensure that we are delivering performance for advertisers goals. Performing evaluation of inventory sources, data, analytics solutions and technology platforms options in marketplace and develop roadmaps to help clients establish and achieve their programmatic media objective would be integral to the role. You will also lead consultative engagements by collaborating with internal stake-holders, our advertisers and their marketing agencies to contribute to the strategic insights. Being a thought leader by staying ahead of industry trends and sharing knowledge and best practices with the wider teams would be beneficial to the role. Responsibilities Must have a background working with Trading Desks, Desktop and/or Mobile digital media planning/buying tools, DSPs, SSPs, or Exchanges Have a core operational understanding of critical programmatic campaign components such asbrand safety guidelines, ad viewability, and filtering for suspicious and/or fraudulent media activity Be extremely detail-oriented, have the ability to prioritize and manage time efficiently among multiple client campaigns and daily tasks, and be able to work effectively under pressure Engage consistently with the partners & stakeholders to better understand their needs and drive solutions based on those needs Responsible for the overall category delivery pacing & performance. Accountable for the MOM overall category operational health rate which includes, KPI, error free execution, incremental sales, upsell revenue etc., Work in alliance with all team members and thereby bring in consistency with performance for the top / critical account of the category Involve actively in category specific practices discussion with manager and contribute towards process improvisation Participate in training & development planning program for new hires. As SME, will be the first point of contact for the partners and stake holders for any trading related queries which includes process, QA, platform troubleshooting etc., Willing to work on extended business projects in collaboration with other marketing / digital team About You: Minimum of Bachelor's degree or higher in marketing, economics, or technical specialty Minimum 8-10 years of experience digital / programmatic marketing Minimum of 3-5 years of experience buying and actively optimizing programmatic media campaigns using major DSPs. Team player and keen to share knowledge with the peers, contributes/respects own ideas and those of others equally. Solid understanding of the omni channel paid media practices to create a cohesive, customized programs for the customer. Experience with media planning and forecasting across an entire digital media program. Ability to manage multiple responsibilities in a fast paced environment. Previous experience managing large media accounts at a paid media agency. Passionate about media, data, analytics and technology. Experience in understanding & performing advanced analytics on digital data sources (e.g., digital analytics data, digital advertising data, DMP data, audience data, social data, search data, etc. Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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2.0 - 5.0 years

6 - 11 Lacs

Mumbai

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Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Digital Mktg Advisory Specialist Qualifications: Any Graduation Years of Experience: 4 to 7 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is email marketing tool, Create cross-channel campaigns easily. The role will be aligned to create/deploy/QA/Develope email campaigns. What are we looking for? Braze Expertise:In-depth knowledge and hands-on experience in configuring and utilizing Braze features, including Canvas, Intelligence Suite, and Liquid. Marketing Automation Experience:Proven track record of successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics. CRM Integration:Experience in integrating Braze with CRM systems (e.g., Salesforce, Microsoft Dynamics) to ensure seamless data flow. SQL:Proficiency in SQL to customize email content, create complex data filters, and perform advanced data manipulations. Team Leadership:Strong leadership skills to guide and mentor a team of Braze developers and administrators. Problem-Solving:Ability to analyze complex technical issues, identify root causes, and propose effective solutions. Communication Skills:Excellent communication and interpersonal skills to collaborate with marketing teams, IT, and other stakeholders Braze Certifications:Relevant Braze certifications, such as Braze certified Marketer or Braze certified Digital Strategist. Web Development:Knowledge of web development technologies (HTML, CSS, JavaScript) to create and customize landing pages and email templates. API Integrations:Understanding of API integration concepts to facilitate data exchange between Braze and other platforms. Data Analysis and Reporting:Proficiency in data analysis and reporting tools (e.g., Tableau, Power BI) to extract insights and present performance reports. Agile Methodology:Familiarity with Agile project management methodologies to drive projects efficiently. Personalization and Segmentation:Experience in creating personalized customer experiences through advanced segmentation strategies. Roles and Responsibilities: Documentation and Training: Create technical documentation, guidelines, and best practices for Braze usage. Conduct training sessions to upskill the marketing and technical teams on Braze functionalities.Stay Updated with Braze Trends: Keep abreast of the latest updates, features, and trends in Braze to suggest innovative solutions and improvements.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

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3.0 - 8.0 years

5 - 10 Lacs

Gurugram

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Azure Windows Virtual Desktop Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms within a defined operating model, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Excellent knowledge of Azure Infrastructure services. Excellent Installation/configuration/Administration knowledge of Azure AVD (Azure Virtual Desktop).. Experience in configuring & monitoring different attributes and handling scale up and scale down scenarios for the application in Azure. Provide best practices around provisioning production and non-production environments on Azure to optimize the usage. Good experience in Azure platform Services, understanding of their capabilities and limitations and being able to architect and deliver solutions leveraging virtual desktop infrastructure (VDI). Closely work with customer to understand the business objectives and define solutions to meet the business objectives Excellent experience on Building, Customizing, Hardening and Fine Tuning AVD Images. Good Hands on experience over Scripting Tool (Powershell) Excellent in Troubleshooting Issues on Windows Operating Server/VMware/Azure AVD Platform. Excellent knowledge on Group Policy Implementation and Troubleshooting.. Good Knowledge on Azure networking concepts. Good Knowledge on Azure Storage concepts. Experience with Multi-Tenant Support Model. Open for shifts and 24*7 Support. Good Communication Skills. Overall Experience 4-6 Years. MCSA, AZ-104 , AZ-900 Certified. Qualifications 15 years full time education

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4.0 - 9.0 years

13 - 20 Lacs

Hyderabad

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SUMMARY Power BI, Tableau Desktop, SQL, and Alteryx Job description Working at the crossroads of marketing inspiration and analytical insight, the Business Intelligence Analyst plays a pivotal role in Cognizant digital transformation. Skilled at transforming relevant data to help with business decision-making, BI analysts usually have a technical bachelor’s degree and work experience in programming and data analysis. This role is an Individual Contributor role where you would be involved in identifying complex fuzzy problems, breaking them down into smaller parts and implementing creative, data-driven solutions. You would be responsible for defining, tracking and improving key metrics and communicating business trends. Role and Responsibilities Minimum 4 years’ experience in delivering operational and strategic Analytics as well as managing Analytics projects. Solution architecture, proof of concept/prototype design, database design, and report testing. Responsible for data analysis and developing reporting specs, developing reports, and developing dashboards and writing complex SQL queries. Design and develop database request on Alteryx. Worked closely with business users to create reports/dashboards using Tableau desktop. Create Prompts, Calculated Fields, customize Calculations, Conditions and Filter (Local, Global) for various analytical reports and dashboards. Effectively used data blending, filters, actions, Hierarchies feature in Tableau. Experience on creating user groups, and scheduled instances for reports in Tableau. Building, publishing customized interactive reports Tableau server or Alteryx. Worked on Level of detail expressions and Table Calculations using Alteryx. Experience in trouble shooting of performance issues associated with Tableau reports. 4 years of experience on Tableau Desktop versions 2019 and later 4 years of hands-on experience on building interactive dashboard design and support business users to understand the data and guide them right approach to build analytical dashboard

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0.0 - 4.0 years

4 - 9 Lacs

Hyderabad

Remote

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Excellent verbal and written communication skills. 24*7 operations and most of the times shift will be in est hours. Technical bent of mind to isolate a problem quickly. Basic troubleshooting of desktop/laptop and gadgets. Email configuration.

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2.0 - 7.0 years

11 - 15 Lacs

Hyderabad

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We are seeking a skilled and proactive Power Automate Developer to join our team in Hyderabad. The ideal candidate will have a strong background in automation, with hands-on experience in both Power Automate for Desktop and Power Automate cloud flows. You will play a key role in transforming business processes through intelligent automation, working closely with stakeholders to deliver impactful solutions. KEY RESPONSIBILITIES Analyze existing business processes to identify automation opportunities. Collaborate with stakeholders to gather requirements and understand pain points. Design, develop, and deploy automation workflows using Power Automate (Desktop and Cloud). Build automation solutions for Windows-based, browser-based, and terminal-based applications. Optimize and streamline business workflows to improve operational efficiency. Ensure alignment of automation initiatives with organizational goals. Manage deployment across environments and provide post-deployment support. Stay updated with emerging technologies like AI and middleware integration, and contribute to their implementation. SKILLS & QUALIFICATIONS Required Skills & Expertise Proficiency in Power Automate for Desktop and Power Automate cloud flows. Strong understanding of API and database integrations. Experience in UI/browser automation, Windows automation, and Citrix automation. Familiarity with Azure resources, especially Key Vault. Knowledge of Power Platform governance best practices. Proficiency in at least one programming language: C#, Java, or Python. Working knowledge of VBA, Power Fx, and PowerShell. Strong analytical and problem-solving skills. Ability to manage multiple tasks and deliver high-quality results independently. Preferred Qualifications PL-500: Microsoft Power Automate RPA Developer certification. Experience with Power Apps and Dynamics 365. Exposure to middleware integration and administrative tasks.

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3.0 - 8.0 years

4 - 8 Lacs

Hyderabad

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Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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4.0 - 6.0 years

5 - 14 Lacs

Gurugram

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Project Planning, Tracking, & Reporting • Contribute into the initial coding estimates. • Support the team in project planning activities and in evaluating risks. • Communicate regularly with the team about development changes, scheduling, and status. Design • Understand assigned detailed (LLD) design and do code development Responsibilities: Responsible for the functional specification, technical design, implementation, and support of Oracle Service Cloud Solutions. Connect PHP – Custom Scripts and CPM (object event handlers). All Agent Desktop/BUI configuration areas. Integrate new and maintain existing integrations of Oracle Service Cloud with third party applications and systems. Implement Add-Ins using BUI framework. Customize and extend the Oracle Service Cloud / RightNow application utilizing custom objects, custom fields, Add-ins, and Oracle Service Cloud APIs. Prepare clear and concise reports, dashboards, and data extracts. Extending, customizing, and developing OSC Widgets. Exhibit a strong understanding of connect PHP and REST APIs, effectively integrating them with various applications. Participate in project management and planning, provide guidance and leadership on Oracle Service Cloud-related project planning and activities. Experience & Qualifications: Minimum 4 years of experience in oracle service cloud application. Been part of minimum 2 successful implementation of Oracle Service Cloud/RightNow application. Excellent problem-solving abilities paired with a collaborative approach to teamwork. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106757

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1.0 - 5.0 years

2 - 6 Lacs

Pune

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Key Responsibilities:Provide first-line support to internal/external users via phone, email, or in-person. Diagnose and resolve hardware, software, and networking issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems, applications, and IT infrastructure. Set up new user accounts, manage permissions, and configure devices. Maintain and monitor systems, networks, and security tools. Escalate unresolved issues to appropriate internal teams or external vendors. Document technical issues and solutions in the helpdesk or ticketing system. Assist with IT inventory management and asset tracking. Support deployment and upgrade projects for software and hardware. Ensure compliance with IT policies, procedures, and best practices. Experience: Minimum 1 year in IT technical support Skills: Knowledge of system/network troubleshooting

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3.0 - 8.0 years

8 - 18 Lacs

Hyderabad, Bengaluru

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Hi Job Seekers, Solugenix ( www.solugenix.com ) is looking for Product Support Software Engineer If someone is interested, please share your updated CV at upendra.gonthini@solugenix.com Position Title: Product Support Software Engineer Position Type : Fulltime . Location : Hyderabad / Bangalore Experience : 3-8 Years Shifts : 24/7 Rotational Shifts Work Mode : Onsite (Office) Job Title: Application/Software Product Support Engineer Job Summary: We are seeking a skilled and proactive Application/Software Product Support Engineer to provide L1/L2 support for development and productivity tools deployed on desktops and Virtual Desktop Infrastructure (VDI). The ideal candidate will have a strong foundation in troubleshooting software issues, managing installations, and collaborating with cross-functional teams to ensure optimal performance and uptime of supported applications. Role and Responsibilities: 1. Provide day-to-day support and troubleshooting for software tools used by developers and QA teams on desktop and VDI environments. 2. Handle installation, configuration, and upgrade of supported applications across Windows and VDI platforms. 3. Diagnoses and resolve technical issues related to: 4. Development Tools: Visual Studio Code, Microsoft Visual Studio, JetBrains Tool suite (IntelliJ, PyCharm, etc.), Spring Tool Suite, NodeJS, Java, Python, .NET 5. Testing & Quality Tools: Postman, qTest, SonarQube 6. DevOps & CI/CD: Docker, Nexus Repository Manager 7. Version Control: SourceTree, Git (client integration)` 8. Collaborate with developers and IT infrastructure teams to manage user access, performance issues, and system integration. 9. Maintain documentation for installation guides, support procedures, and knowledge base articles. 10. Escalate unresolved issues to appropriate internal teams or vendors as needed. 11. Assist with license management, patch updates, and software compliance. 12. Monitor application performance and proactively identify potential issues. Required Skills: 1. Bachelors degree in computer science, Information Technology, or related field, or equivalent experience. 2. 37 years of experience in application support or system administration roles. 3. Solid understanding of software development tools, IDEs, and supporting technologies. 4. Experience supporting software in VDI environments (e.g., Citrix, VMware Horizon). 5. Hands-on experience with version control systems and container tools. 6. Strong troubleshooting and analytical skills. 7. Excellent communication and customer service skills Nice to Have: 1. Familiarity with scripting languages (e.g., PowerShell, Bash, Python) for automation. 2. Understanding of network protocols, firewall, and proxy settings that may impact application functionality. 3. ITIL certification or experience working in an ITIL-based support environment. 4. Experience with ticketing systems like ServiceNow, Jira, or Remedy.

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1.0 - 4.0 years

6 - 10 Lacs

Gurugram

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. ZS IT S upport teams are aligned with the company’s business strategy and operating model and aims to provide its 10,000 plus employees and their clients the right tools and information for high performance. The IT organization focuses on providing products and services to ZS to ensure successful business outcomes. This involves providing a scalable, sustainable and reliable IT infrastructure, customized applications, messaging and collaboration products, Business Intelligence and Database administration support along with a reliable 24*7 uninterrupted high-quality technology support services. TECHNICAL SUPPORT ASSOCIATE T echnical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications. What You’ll Do Provide first-level troubleshooting support for software, hardware, and network-related issues. Respond to and resolve user queries via call, email, and ticketing systems. Install, configure, and update computer systems, applications, and peripheral devices. Assist in diagnosing and resolving network connectivity problems. Document and track support requests, ensuring timely follow-up and resolution. Escalate complex technical issues to higher-level support teams when necessary. Provide guidance and training to users on software applications and best practices. Maintain and update IT support documentation, including FAQs and troubleshooting guides. Ensure compliance with IT security policies and procedures. Understanding of iOS and Knox android devices. Collaborate with the IT team to improve system performance and user experience. What You’ll Bring Bachelor’s degree in computer science, Information Technology, or a related field (preferred). Strong knowledge of Windows, macOS operating systems. Familiarity with networking, Active Directory and SCCM concepts (TCP/IP, DNS, DHCP, VPN, etc.). Experience with troubleshooting hardware components such as desktops, laptops, mobile devices and printers. Basic understanding of IT security tools Excellent problem-solving and analytical skills. Strong communication skills, both written and verbal. Ability to work independently and in a team-oriented environment. Willingness to work in a rotating shift schedule, including weekends if required. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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2.0 - 6.0 years

7 - 11 Lacs

Bengaluru

Work from Office

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Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Applied Materials develop complex multidisciplinary systems for metrology and quality control processes in the semiconductors industry . Our systems contain high-end Physics , HW , Algo and SW all combine into unique system allowing our customers extend and improve their existing technologies. System Qualification Engineer day-to-day work contain examine new modules and system improvements , assess their integration complexity to existing / new system and how they might affect the system overall performance. Work involves close collaboration with various RnD disciplines and conducting complex experiments on real tools or dedicated simulators until approval or rejection of the suggested design Roles & Responsibilities Early involvement in development phases to optimize suggested design alternatives Close collaboration with R&D disciplines such as System Eng , Physiscs , SW eng. , Mechanics etc. Perform detailed risk assessment from module to system level and assess the impact on system performance and integrity D efine set of experiments to validate the design , while considering efficient risk red uction L ead comprehensive testing on simulators & real tools and perform detailed analysis on collected data Share conclusions on the module performance and existing gaps to address Provide recommendations for performance spec s and promote c orrective actions for future de signs Approve final design and specs to be "field ready" develop validation tools and capabilities for modules and system performance evaluation 20 % t ravel for new designs implementation and for complex system issues troubleshooting System analytical capabilities Methodic & Quick learner Excellent interpersonal and leadership skills Ability to work and lead complex tasks independently Applied Materials Metrology and Inspection platforms system / application knowledge & experience - Major advantage Working in Multipipeline systems environment - Major advantage M ATLAB / Python knowledge - Advantage " Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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