1011 Desktop Jobs - Page 15

Role & responsibilities Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.

Service Desk - Chennai As a Systems Engineer you will be responsible for providing technical support and managing incidents over phone email chat within a hybrid remote work model. You will work in rotational shifts to ensure seamless operations and support for Windows and desktop environments. Your role will be crucial in maintaining service desk efficiency and enhancing user experience. Service Desk experience supporting US customers over voice calls, emails Excellent oral and written communication skills Knowledge of Windows, MacOS, Networking, O365 etc

We are looking for a highly skilled and experienced professional to join our team as an Anti-virus and Patching specialist in Mumbai, Pune, Kolkata, Chennai, and Noida-India. The ideal candidate will have 1 to 8 years of experience in the field. Roles and Responsibility Manage and implement anti-virus and patching solutions to ensure system security and integrity. Conduct regular vulnerability assessments and penetration testing to identify potential threats. Develop and maintain documentation of anti-virus and patching procedures and protocols. Collaborate with cross-functional teams to ensure compliance with security standards and regulations. Provide technical support and training to end-...

NTT DATA is looking for a Field Engineer - L1 to join their team in Bangalore, Karnataka (IN-KA), India. As a Field Engineer, you will be responsible for providing IT End user support, including assembling and disassembling Desktop and Laptop computer hardware, troubleshooting hardware issues, and installing, updating, upgrading, and migrating Microsoft Windows client operating systems. Additionally, you will be expected to install various applications, provide basic troubleshooting, and support Antivirus applications. The role also involves a basic understanding of networking, including network cable crimping and troubleshooting, as well as printer troubleshooting and toner replacement. You...

As a Sales and Marketing professional, you will be responsible for developing a growth strategy that focuses on both financial gain and customer satisfaction. Your duties will include conducting research to identify new markets and customer needs, arranging business meetings with prospective clients, and promoting the company's products/services by addressing or predicting clients" objectives. You will also be tasked with preparing sales contracts in adherence to law-established rules and guidelines, keeping records of sales, revenue, and invoices, and providing trustworthy feedback and after-sales support. Building long-term relationships with new and existing customers will also be a key a...

Critical Skills to Possess: 5–6 years of experience in IT infrastructure, cybersecurity, or systems engineering with a strong specialization in patch management . Deep technical knowledge of Windows Server/Desktop and Linux environments , including patching methods, registry/system configurations, and troubleshooting. Hands-on expertise with one or more enterprise patching tools : SCCM/MECM, Ivanti, Tanium, BigFix, WSUS, ManageEngine, etc. Strong understanding of vulnerability scanning tools like Qualys, Tenable, or Rapid7 , and how they integrate with patching workflows. Excellent command of scripting (PowerShell, Bash, Python) for automation and reporting tasks. Experience working in or al...

Job Responsibilities: Understand the use cases/User Story, code and develop on a designed platform/pattern. Strict adherence to coding standards. Participate self-code review/peer reviews and correct errors wherever applicable before checking in the final code into the Branch/code repo. Create code documentations wherever applicable and as set guidelines by the team. Create and perform Unit Tests wherever applicable as set guidelines by the team. Provide feedback and assist in estimation planning. Merge code branches as and when required. Create and publish release documentations and application deployments as and when requested. Report out statuses to the leads onshore daily during the Stan...

Project description Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface between technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning, designing and implementing the desired innovations. Together with the customer, we deliver top performance! For one of our Clients in the Insurance Segment we are searching for a Developer Tableau and SQL. Responsibilities You will work on CISO multi-functional Tableau reports that interface with several applications. You wi...

We are looking for an Infrastructure administrator to join our team in India. The successful candidate will provide technical support to end-users, ensuring efficient resolution of desktop-related issues. This role presents an excellent opportunity for a proactive individual to work with multiple technologies and grow within the company. Key tasks include: Respond to JIRA help desk tickets and provide timely technical support to end-users in person, Teams, or via remote tools. Troubleshoot hardware and software issues related to desktops, laptops, printers, and other peripherals. Install, configure, and maintain operating systems (Windows, Linux, macOS) and productivity software (Microsoft O...

Installation, Configuration, Administration and troubleshooting of ESX & Virtual Centre, VI Client. VM Servers build & rebuild (Deploying the new VMs from the Template and Cloning an Existing VM) as per the client request. Upgrading ESX/ESXi servers and Virtual Center servers using VMware Update manager. Identify and resolve issues related to VMware infrastructure. P2V Monitoring VM's & Servers ( CPU, Memory, Disk, Network Utilization). Creating templates from VMs and deploy VMs from templates and allocate resources. Configuring DRS in a Cluster and the DRS Automation Level Using DRS Affinity Rules. Configuring and Managing HA Settings and Customizing HA for Virtual Machines. V2V conversions...

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : ...

Job Title: IT Infra Purchase Executive/Sr. Executive Years of Exp: 2-4 Years Location: Gurgaon (Onsite) Notice Period: Immediate to 30 days of joiner only Job Description: Procurement/Purchase of It assets, managing lifecycle of IT assets, Purchase order End to end purchasing Preparation of monthly weekly reports. Deployment maintenance of IT assets Disposal of assets Assets like hard desk, switches, laptop, desktop, softwares, firewalls, etc It audits It vendor management, knows how to make risk management, and analysis of report. If interested, please share your resume to sunidhi.manhas@portraypeople.com

As a Managed Services Team Leader, you will be responsible for leading and motivating a team of Managed Service Support System Engineers. Your primary focus will be on ensuring that the team delivers a first-class service to ITBDs onshore Clients by effectively handling and resolving various managed service inquiries. In this customer-focused role, you will be expected to actively engage in resolving customer issues while also managing the day-to-day operations of the team. Your duties will involve coordinating and distributing daily workloads among team members, mentoring and developing a team of 15-20 Engineers, and consulting with customers on post-sales requirements. You will play a cruc...

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep te...

SUMMARY Job Role: Inbound Support Associate Day Shift (Kolkata) Responsibilities: Handle inbound calls efficiently and professionally Provide accurate, valid, and complete information by using the right tools and resources Identify candidate's issues and resolve them on time or escalate when necessary Maintain detailed records of candidate interactions in excel. Prepare daily, weekly, and monthly MIS reports in Excel Location: Hybrid (New Alipore , Kolkata) Candidate must work from the office 2 days a week Out of Location(Work from Home Mode) Requirements Bachelor's degree in any field Good communication skills required Freshers or candidates with up to 1 year of BPO Or tele calling experien...

1. Installation of OS & other applications such as Office Suite, Adobe Acrobat etc. as per Customer’s software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs 2. Perform troubleshooting & verify hardware and software as per Client requirements 3. Configure desktop and laptop as per the desktop/laptop standardization policies of CUSTOMER 4. Configuration & troubleshooting of printers 6. Configuration of Outlook and troubleshooting of the related issues (System and on PDAs) 7. Troubleshoot and resolve desktop / laptop OS issues 8. Assist users in accessing applications based on standard SOP’s 9. Vendor co-ordination in terms of Call logging, tr...

Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - ...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all und...

First Level support for all Desktop calls OS windows 7, Windows 10 installation and configuration Outlook configuration and PST backup Internet browser issue troubleshooting Installation of Antivirus, patches, Acrobat, WinRAR, License software etc. Printer installation, configuration, and troubleshooting Data back up and transfer in system. Hardware knowledge of laptop and desktop Digital signature configuration Basic troubleshooting of network connection. Job Role: Desktop L1 Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA Education: BE, BTech, Dip (Computer ...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Overall, 5 to 7 years of experience in EUC domain and at least 1 year in Intune administration Good knowledge of windows 10 and windows 11. System Administrator or IT Administrator is responsible for managing and maintaining the Windows 11 operating system in an organization. Their main role is to ensure that the Windows 11 environment is properly configured, secured, and meets the needs of its users. assist users with technical issues related to Windows 11. This may involve troubleshooting hardware and software problems, answering user queries, and providing instructions for using Windows 11 features and applications. responsible for setting up new Windows 11 systems, ensuring that the appr...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...