368 Desktop Jobs - Page 12

Chip Level Hardware Engineer Job Name: Chip Level Hardware Engineer Job Role: Hardware engineer Industry:Kpo/ Bpo/ Call Center Job Location:Udaipur (Rajasthan) Experience:1- 3yearSkills:Troubleshooting, PCB, Desktop, Printer Salary:Best In the industry Education :B.Tech/BCA/MCA Job Summary: Should have strong working Hands-on experience in chip level repairing L1, L2 L3 for Desktop & Laptop. installation and configuration of all client operating systems. Hand on experience in a component level replacement after diagnoses the issue. About The Role :: Assembling and disassembling of the entire desktop as well as a laptop. Chip Level experience in troubleshooting with circuit tracing in Desktop & Laptop. Hands-on experience in chip level repairing L1, L2 L3 for Desktop & Laptop. installation and configuration of all client operating systems. Hands-on experience in soldering the PCB (printed circuit board). Hand on experience in a component level replacement after diagnoses the issue. Asset maintenance and management. Repairing of other computer peripherals such as a printer, scanner. Write detailed functional specifications that document the hardware development process and support hardware introduction.

Hardware Networking Engineer Job Name: Hardware Networking Engineer Job Role: IT Engineer Industry:NGO, Social Service Job Location:Barmer (Rajasthan) Experience:2- 10year Salary:Best in the industry Education:Diploma /ITI Job Summary: should have experience with Hardware, CCTV Camera, Networking Work. having good communication skills. strong technical skills. Analyze user needs and recommend appropriate hardware. About The Role :: Establishes and maintains network performance. Builds net configurations and connections. Troubleshoots network problems.IP address auditing. Establishes networking environment by designing system configuration and directing system installation. Defines, documents, and enforces system standards. Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Configures router. Updates data servers and network equipment. Collaborates with network architects on network optimization. Analyze information to determine, recommend, and plan layout, including the type of computers and peripheral equipment modifications. Build, test and modify product prototypes, using working models or theoretical models constructed using computer simulation. Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of the Evaluate factors such as reporting formats required, cost constraints, and need for security restrictions to determine hardware configuration.Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.overall system. Skills & Qualification: Diploma, ITI, BCA.

Job Description Join our dynamic GHI SD Infrastructure team and be part of a world-class group of engineers working on cutting-edge projects that drive the future of technology. The Graphics and AI Hardware Engineering group delivers high-performance GPUs targeted for High-End Graphics, Gaming, AI, Media processing, and more. Within this group, the Infrastructure team plays a key role providing support to the design team through the design, development, testing, and deployment of software tools that improve the efficiency, productivity, and quality of their work. As an intern, you will collaborate with experienced engineers and contribute to the development of these solutions, gaining real hands-on experience in a fast-paced environment, working on real-world challenges and developing crucial skills for your career. Key responsibilities:- Assist in the design and development of the front-end of software applications. - Collaborate with customers to obtain insights to enhance our solutions. - Support the team in troubleshooting and resolving technical issues. - Engage and participate in continuous learning sessions. Qualifications You must possess the below minimum qualifications to be initially considered for this position. Relevant experience can be obtained through school work, classes and project work, internships and/or work experience. Minimum Qualifications:- Active student pursuing a degree in Computer Science, Computing Engineering, or similar. - Intermediate to Advanced English level. - Strong understanding of software development concepts. - Familiarity with modern development frameworks and languages, including (but not limited to) Python, React, JavaScript, Django, and REST API. - Proficient in Unix/Linux based environments. - Good communication and problem-solving skills. Preferred Qualifications:- Experience in UI/UX and full-stack design and development. - Advanced English level.Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

Description Hiring manager-1051411Kamlesh.yadav@capgemini.com Primary Skill:- Citrix Secondary Skill:- Windows Kindly create BackFill SO of Kiran Kumar Gandla, LWD08-Apr-2025 Primary Required Skills and ExperienceStrong understanding of Azure Virtual Desktop (AVD) architecture and best practices Experience with Azure infrastructure components (VMs, networks, storage) Proficiency in Azure PowerShell or Azure CLI Knowledge of Azure monitoring tools (Azure Monitor, Log Analytics) Experience with Azure Active Directory and RBAC Excellent troubleshooting and problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Secondary Preferred QualificationsAzure certifications (AZ-104, AZ-305) Experience with Azure DevOps or CI/CD pipelines Please be informed that the following employee has submitted a resignation application through the ECMS system. Employee NameKiran Kumar Gandla Employee ID46300539 DesignationConsultant LocationBangalore Global Date of Joining (Hire Date)2022-12-29 LWD08-Apr-2025 SBUCloud Infrastructure Services BUIndia MS SUB BUCIS-IN-MS-RUNDAC Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Azure Citrix;windows Languages RequiredENGLISH Role Rarity To Be Defined

About The Role A bachelors or masters degree in electrical or electronics engineering, or a related field. Experience in electrical hardware designat least 5 15 years of experience in electrical hardware design, development and testing, including proficiency in designing circuit boards, power supplies, and electronic systems for industrial applications. Advanced knowledge of circuit designIn depth experience with analog and digital circuit design, schematic capture, circuit simulations, PCB layout and troubleshooting. Design toolsMust be fluent in the followinga) Altium Designer b) Altium Pspice Module c) SPICE d) Ansys Electronics Desktop Knowledge about key decisions on design for manufacturability and material selection for electronics in harsh/industrial conditions.

The Information Protection Advisor is responsible for providing general technical, operational and review support to Cigna's Information Protection (CIP) Organization. This role will support in enforcing standard information protection controls through infrastructure, application and third party security assessments. Balance multiple project priorities appropriately. Work with the Cigna Information Protection team as required to support reviews, product implementations and security audits. Support the Regional Information Security Officer (RISO) on dashboard reporting, coordination of incident responses, risk assessments and CIP led initiatives. Assist the RISO with the overall direction and strategy of the Information Security function in collaboration with the CISOs leadership team. Strategically you will be responsible for delivery of the last mile execution of all Cigna Information Protection global Shared Services, developing and measuring capabilities whilst running subsequent risk mitigation Cyber Information Security Management programs. Infrastructure / Application reviews: Min. 10+ years of experience in Information Security / Cyber or related risk management experience. Partners with the enterprise to implement standard security solutions and capabilities that are aligned with business, technology and threat drivers Performs focused risks assessments of existing or new services and technologies, security architecture, identifies design gaps, risks, and recommends enhancements Communicates risk assessment findings to information security customers, or business partners. Explore risk mitigation controls Serves as an information security expert and trusted advisor to partners in IT and the business Evaluate compliance of operation processes with Information Protection policies and related government regulations Identifies and implements appropriate controls to effectively manage information risks as needed Identifies opportunities to improve risk posture, developing solutions for remediating or mitigating risks and assessing residual risk Maintains strong working relationships with individuals and groups involved in managing information risks across the organization Stays abreast of current and emerging security threats and designs security architectures to mitigate them. Service Partner Security Assessment: Plan and perform site reviews of physical and IT facilities, measuring actual conditions against submitted responses. Evaluate IT processes to ensure effective information protection is practiced. Produce site visit reports with improvement recommendation. Track improvement efforts until closure Perform general walkthrough evaluations of new facilities and processes under consideration. Provide recommendation to business Meet with vendors and employees to resolve or track compliance issues Attend demonstrations of applications and prepare reports on potential for data leakage or infrastructure security issues Review any regular security reports for abnormality Work with supplier chain management on contracts to include security terms Escalation to the fellow CIP team on security issues related to service partners Support the Regional Information Security Officer: Work with individual local security teams assigned to ensure security controls applied are compliant to CIP policies and standards Work with the RISO on managing security incidents Regular risk & activity reporting Issue tracking with local security teams Review and approval of application/infrastructure changes in terms of security Coordinate CIP initiatives with other countries as required Maintain strong working relationships with individuals and groups involved in managing information risks across the organization Partner with the CIP and IT teams to implement standard security solutions and capabilities that are aligned with business, technology and threat drivers Stay abreast of current and emerging security threats and security architectures to mitigate the threats Recruit and develop talent that will drive the organization to higher performance Skills Needed: Ability to multitask and timely execute Ability to grasp and understand complicated relationships Proven Communication skills, able to write and verbally communicate effectively Organizational courage to escalate and resolve risk issues Support the end-to-end security technology posture, including end-point, network, mail, perimeter Technical depth and working knowledge in networking, desktop, server, storage, software-defined-networking, virtualization and application domains Effectively manage penetration testing (white box and black box) and elevate Red Team and Blue Team methodology for the region Assists with optimizing and maintaining a 24x7 Global Security Operations Center (G-SOC) and Security Information Event Monitoring (SIEM) Experience leading teams of over 3-5 employees Maintain a constructive, team-oriented and customer-focused attitude at all times and in all settings Recruit and develop talent that will drive the organization to higher performance Stay abreast of technological advances and continuously research better ways to accomplish tasks, and integrate new security technologies Proactively update skill set in support of technology integration and design Flexible can adapt to changing organization changing business needs, technological advances and agile methodology Demonstrates technical skills in infrastructure, application and third party security assessments. Self-starter and shows empathy towards business requirements and able to influence changes to facilitate security Experience with process and change management, reporting and incident handling Experience with assessing and mitigating risk Experience with contracting and negotiations Health Insurance or Health Care Industry experience is a plus Travel required, approximately 10% Qualifications: BS degree or equivalent experience CISSP, CISA, CISM, CRISC or similar certifications required Experience and working knowledge of HIPPA, PCI DSS & ISO 27001 certification is a plus Broad high level knowledge, hands-on experience, and exposure to a wide range of IT subject areas, business, IT & physical controls Qualified candidates will typically have 11 to 13+ years of professional IT experience work experience, with 3+ years of experience in a leadership type role, and 5 years in information security. Experience leading teams of over 3-5 employees Strong written and spoken English skills, Demonstrated ability to communicate at high levels, both verbally and in reporting A manager who regularly brings and seeks new ideas, insights and knowledge, and drives the organization to implement new programs and solutions The ability to think strategically as well as successfully implement tactical plans Strong interpersonal, people development and management skills; motivating others with high expectations and clear performance expectations Able to inspire, motivate and lead diverse teams and the organization. A strong manager who energizes and empowers the team. Strong work ethic, high drive and ability to focus. High stamina. Shows optimism and determination when facing challenges Ability to work successfully with a minimum of supervision in a fast paced and sometimes pressured environment

Position Overview: We are seeking a highly skilled and motivated WFE Operations Advisor specializing in Verint Applications. The ideal candidate will have extensive experience in data analysis, scripting, database management, cloud platforms, and operating systems. This role requires strong problem-solving abilities and a collaborative mindset to effectively support and optimize workforce engagement applications. Provide a concise summary of the position, its purpose, and its importance within the company. Responsibilities: Verint Applications Support: Verint Call Recording Verint Quality Management Verint Workforce Management Verint Speech Analytics Verint Text Analytics Verint Customer Feedback Survey Verint Experience Management Survey Verint Desktop and Process Analytics Data Analysis & Scripting: Perform data analysis with strong analytical capabilities. Develop automation scripts using Microsoft PowerShell. Database Management: Manage and troubleshoot Microsoft SQL databases. Cloud Platforms Administration: Administer and troubleshoot various cloud platforms. Operating Systems Management: Troubleshoot and manage Microsoft Windows Desktop and Microsoft Windows Server environments. Problem-Solving: Identify and resolve technical issues with a strong focus on problem-solving. Qualifications Required Skills: Technical Expertise: Extensive experience with Verint applications including Call Recording, Quality Management, Workforce Management, Speech Analytics, Text Analytics, Customer Feedback Survey, Experience Management Survey, and Desktop and Process Analytics. Strong capabilities in data analysis. Proficient in Microsoft PowerShell for automation and scripting. Hands-on experience with Microsoft SQL for database management and troubleshooting. Experience in the administration and troubleshooting of various cloud platforms. Proficient in troubleshooting and managing Microsoft Windows Desktop and Microsoft Windows Server environments. Strong problem-solving abilities. Excellent verbal and written communication skills. Ability to work well under pressure and manage multiple tasks effectively. Strong interpersonal skills and the ability to build relationships and consensus among team members. Required Experience & Education: 11-13 years of experience University Degree in Information Technology or equivalent professional experience

We are looking for a creative problem solver with a strong work ethic. We expect our technicians to provide intuitive tech support, know how to ask the right questions, and be empathetic to our end users. To succeed in this role, you must be self-driven and passionate about learning. We value a strong team dynamic, and we encourage both independent and collaborative working styles. If you re interested in a new challenge in our fast-paced corporate environment, we welcome you to apply!ResponsibilitiesIn this role, you will provide front-end and back-end support in our primarily Mac environment. This is a mainly office based role, which means you will work out of our Bangalore office a minimum of three days per week (Tue/Wed/Thurs). You will also provide remote support to New Relic employees globally. Day-to-day responsibilities will include the following: Respond to internal support inquiries in person, via Slack, email, or phone calls Configure and setup IT hardware, including laptops, printers, and peripherals Technology enablement service and training Provision, de-provision, user accounts & system access Provide event & meeting support via Zoom Install, configure, and troubleshoot software packages, including operating systems, desktop software, and custom applications Ensure accurate inventory of hardware assets Maintain a high level of service and support using a ticketing system Collaborate with external partners like Security and Facilities Participate in a global emergency on-call rotation Your Qualifications Several years of experience supporting Mac hardware Deep expertise with SaaS applications (eg. Google Workspace, Okta, Zoom, Slack) Network knowledge and troubleshooting Familiarity with JAMF Pro and CrashPlan Strong soft skills (eg. critical thinking, creative problem solving, leadership, etc.) Demonstrate empathy and a desire to provide a first-class end-user experience Exhibit passion and motivation for new technology and learning Demonstrate ability to work both independently and as a member of a team Desired Qualifications Apple Certified Macintosh Technician (ACMT) certification Apple Certified Support Professional (ACSP) certification Google Workspace certification Google IT Support Professional certification Comfortable using a command line Familiarity with a scripting or coding language (Python, Bash, Javascript, Java)

Skill: L2 support (service desk/Technical support) Experience: 3+ Years Qualifications: BE/B.tech Salary: 4 LPA Location: Bangalore Shift: 24/7 NP: Max 30 Days Must have: L2 support (Active Directory, anti-virus) Regards, LISA 7338960689

Role & responsibilities Design, develop, and maintain a first-of-its-kind no code/low code platform for advanced manufacturing. Integrate robotics, vision, pneumatics, and other cutting-edge technologies into a user-friendly environment. Product management: drive product evolution based on customer feedback. Technical Exposure: Proficiency in VB.Net, C#, Java, Python, Node.js, or similar languages, with a strong foundation in database systems (MS SQL, MySQL, PostgreSQL, or NoSQL). Automation Domain: Experience in PC-based automation, industrial communication protocols (EtherCAT, Profinet), and hardware integration (NI/Advantech/Adlink DAQ cards). Familiarity with LabVIEW is a plus. Automation & Control Familiarity with PC-based automation and industrial protocols like EtherCAT, Profinet. Exposure to motion axis and vision systems integration. Interested pls share updated resumes to shakina.b@manpower.co.in or Whatsapp 9384886881

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Visual Basic for Applications (VBA) Programming Language Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : minimum of 15 years of education Summary :As an Application Lead, you will be responsible for designing, building, and configuring applications using Visual Basic for Applications (VBA) Programming Language. Your typical day will involve leading the effort to develop and deploy applications, collaborating with cross-functional teams, and ensuring timely delivery of high-quality solutions. Roles & Responsibilities: Lead the effort to design, build, and configure applications using Visual Basic for Applications (VBA) Programming Language. Act as the primary point of contact for the project, collaborating with cross-functional teams to ensure timely delivery of high-quality solutions. Develop and maintain technical documentation, including design specifications, test plans, and user manuals. Provide technical guidance and mentorship to junior team members, ensuring adherence to best practices and standards. Professional & Technical Skills: Must To Have Skills:Proficiency in Visual Basic for Applications (VBA) Programming Language. Good To Have Skills:Experience with other programming languages such as Java or C#. Strong understanding of software development life cycle (SDLC) methodologies. Experience with database technologies such as SQL Server or Oracle. Experience with web development technologies such as HTML, CSS, and JavaScript. Additional Information: The candidate should have a minimum of 5 years of experience in Visual Basic for Applications (VBA) Programming Language. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification minimum of 15 years of education

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Citrix Virtual Apps and Desktop Architecture Minimum 3 year(s) of experience is required Educational Qualification : 1 BE or equivalent2 Extensive technical knowledge on end user computing Project Role :Infrastructure Engineer Project Role Description :Assist in defining requirements, designing and building data center technology components and testing efforts. Must have Skills :Citrix Virtual Apps and Desktop AdministrationGood to Have Skills : Citrix Virtual Apps and Desktop ArchitectureJob Requirements :Key Responsibilities :1 Supporting and preserving the Virtual Desktop setup of the institution, which includes, the AppSense and XenDesktop, XenApp, and others2 Help in organization and management of the business applications3 Determining the increased cases received by the IT Helpdesk4 Improving and adjusting the Virtual Desktop system5 Design and implement platform security6 Taking part in upgrading and updating the systems applications, installing it with up to date descriptions Technical Experience :1 Providing technical assistance for all the servers, desktops, and services that apply business2 Taking full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure3 Knowledge on creating Investigation, Metrics, Defining services4 Schedule meeting with stakeholder and present business use case and improvement5 Knowledge on creating Investigation, Metrics, Defining services6 Create dashboards and track value Professional Attributes :1 Ability to learn new technologies2 Good Communication skills3 Able to handle the team Educational Qualification:1 BE or equivalent2 Extensive technical knowledge on end user computingAdditional Info :1 Ready to work in shift 24/7 2 hands on experience in F5/NetScaler Qualification 1 BE or equivalent 2 Extensive technical knowledge on end user computing

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation Minimum 2 year(s) of experience is required Educational Qualification : Graduate 15 years full time educationRotational shifts weekend shifts included Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for Microsoft Windows Desktop Management and Desktop Transformation, and ensuring smooth functioning of the systems. Roles & Responsibilities: Provide technical support for Microsoft Windows Desktop Management and Desktop Transformation. Identify and troubleshoot issues within multiple components of critical business systems. Collaborate with cross-functional teams to ensure smooth functioning of the systems. Develop and maintain technical documentation for the systems. Participate in the development and implementation of new systems and upgrades. Professional & Technical Skills: Must To Have Skills:Experience in Microsoft Windows Desktop Management. Must To Have Skills:Strong knowledge of troubleshooting techniques. Good To Have Skills:Experience in Desktop Transformation. Good To Have Skills:Knowledge of cloud computing platforms. Experience in providing technical support for critical business systems. Strong analytical and problem-solving skills. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification Graduate 15 years full time education Rotational shifts weekend shifts included

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation Minimum 15 year(s) of experience is required Educational Qualification : Graduate15 years of full time education Summary :As an Application Lead for Advanced App/Cloud Support & Engineering, you will be responsible for leading the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve managing Microsoft Windows Desktop Management and utilizing your expertise in Desktop Transformation to deliver impactful solutions. Roles & Responsibilities: Lead the design, build, and configuration of applications, acting as the primary point of contact. Manage Microsoft Windows Desktop Management, ensuring optimal performance and security. Collaborate with cross-functional teams to deliver impactful solutions, utilizing your expertise in Desktop Transformation. Provide technical guidance and mentorship to team members, ensuring high-quality deliverables. Stay updated with the latest advancements in Advanced App/Cloud Support & Engineering, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Windows Desktop Management. Good To Have Skills:Experience in Desktop Transformation. Strong understanding of application design, build, and configuration. Experience in providing technical guidance and mentorship to team members. Solid grasp of the latest advancements in Advanced App/Cloud Support & Engineering. Additional Information: The candidate should have a minimum of 15 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in software engineering or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification Graduate 15 years of full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management, Cloud Infrastructure, Microsoft Intune, Microsoft Active Directory, Desktop/Laptop Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education '1.Lead and engineer Windows 10 and OS deployment migration solutions using industry-standard Microsoft technologies2.Provide assess and design consulting for large scale migrations, desktop optimization and core infrastructure deployment3.Contribute to the development and on-going improvement of industry best practices and standards for deploying enterprise and client technologies4.Mentor and provide technical leadership to other team members.5.OS migration assessment, design and implementation.6.Windows 10/11 Image Deployment with SCCM OSD, Microsoft Deployment Toolkit (MDT), USMT and Windows ADK.7.Design and installation of SCCM/MECM & current branch.8.Experience in deploying, troubleshooting, and managing Bit locker encryption on Windows devices.9.Working with the team to automate the deployment process.10.Registering, Managing, and Configuring Microsoft Intune Policies, with or without SCCM/MECM Co-Management and Registering and Deploying Systems through Windows Autopilot.Strong knowledge in Win 10/11 Operating System Administration...Strong experience in deployment tools with respect to Win 10/11 migration..Strong knowledge in deployment tools viz. MECM/SCCM, MDT,WSUS, etc..Strong knowledge of Active Directory and Windows Servers.Good understanding of networking concepts.Good knowledge in VB scripting or PowerShell scripting..Should have strong experience in MECM/SCCM.Experience in App Packaging .. Antivirus Product - Mcafee & Crowdstrike.. Adaptiva - Endpoint management & deployment tool..Knowledge of MS EMS and Azure AD'.Good verbal and written communication skills to connect with customers at varying levels of the organization . .Flexible to work in 24/7 shift..Good listening skills and the ability to follow directions and provide feedback..React quickly to changing business conditions.1. Customer Focus-Team work-Effective Communication-Personal 2. Accountability Commitment to achieve-Resilience and Flexibility 3. Can do attitude US shifts, Alternate Oncall 24x7 Qualifications 15 years full time education

Project Role : Delivery Lead Project Role Description : Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Service Delivery Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Seeking an experienced IT Service Delivery Lead with a proven track record for management and support of end-user computing services, including messaging & collaboration support, for a large enterprise environment. This role requires strong leadership, strategic planning, and technical expertise to ensure the delivery of high-quality services that meet the needs of the organization.Technical Proficiency:oExtensive knowledge of end-user computing technologies, including Windows, macOS, SCCM, Intune, Image management, Application packaging, mobile device management (MDM), citrix and AVD.oProficient in messaging and collaboration tools such as Microsoft Exchange, Office 365, Microsoft Teams, One drive, Zoom and Webex.oKnowledge of managing Experience management and Desktop engineering.oStrong understanding of network infrastructure, security, and cloud services. Roles & Responsibilities:oProven ability to lead Delivery of IT Managed services to large enterprises.oResponsible for managing the delivery of large, complex projects using appropriate frameworks. Collaborate with sponsors to manage scope and risk.oDrive profitability and continued success by managing service quality and cost. Proactively support sales through innovative solutions and delivery excellence.oCommunicate effectively with users, team members, and senior management.oAbility to present complex technical information to non-technical stakeholders.oStrong customer service orientation.oAbility to think creatively and innovatively to solve problems and improve services.oEnthusiasm for exploring new technologies and methodologies.oAbility to build and maintain strong working relationships with a variety of stakeholders.oNegotiation and conflict resolution skills.oEngage with multiple teams and responsible for team decisions. Additional Information: The candidate should have a minimum of 18 years of experience in IT Service Delivery. A 15 years full time education is required. Qualification 15 years full time education

The Strategy & Consulting Global Network Song Practice | Value Architect Join our team of Customer Service consultants who solve customer-facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Global Network, SONG I Areas of Work: Value Architecture | Level: Manager/ Senior Manager| Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 7 to 14 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Global Network SONG practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you are expected to - Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand clients business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues. Bring your best skills forward to excel at the role: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models: Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity: Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Read about us. Blogs Qualifications Your experience counts! MBA from a tier 1 institute 12+ years of experience in strategy/value office & consulting roles with P&L exposure Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

Hiring for US based MNC, pls Apply if following Job Description suits your aspirations. We are seeking a highly skilled and organized IT Administrator to manage and maintain our company's technology infrastructure. The ideal candidate will be responsible for ensuring the smooth operation of all IT systems, networks, and hardware, while providing technical support to staff. This role requires a proactive individual with a strong understanding of network security, troubleshooting, and system maintenance. Maintain, monitor, and troubleshoot local area networks (LAN), wide area networks (WAN), and cloud-based networks. Ensure network infrastructure is secure, optimized, and functioning efficiently. Manage network devices, including routers, switches, firewalls, and VPNs. Install, configure, and manage servers, databases, and other critical infrastructure systems. Ensure that operating systems, hardware, and software are updated and maintained. Monitor system performance, perform routine backups, and recover lost or corrupted data. Configure and manage user accounts, permissions, and security settings. Implement and monitor security measures such as firewalls, antivirus software, and encryption tools to protect company data and systems. Regularly perform security audits and vulnerability assessments. Respond to and mitigate potential security breaches, and ensure compliance with relevant data protection regulations. Provide timely technical support to employees on hardware, software, and network issues. Troubleshoot and resolve issues related to operating systems, applications, printers, and other hardware. Train staff on how to use IT systems and software applications effectively. Oversee the procurement, installation, and maintenance of hardware devices, such as computers, servers, printers, and mobile devices. Install, configure, and update software applications, including productivity tools, email clients, and security software. Ensure regular backup procedures are followed and that backup data is stored securely. Develop, test, and implement disaster recovery plans to minimize downtime in case of system failure. Monitor system performance and network traffic to identify issues and optimize efficiency. Provide regular reports to management on system performance, network health, security incidents, and IT-related issues. Work closely with other departments to understand their IT needs and support project initiatives. Assist with the planning and implementation of new IT projects, including upgrades, migrations, and integrations. Collaborate with external vendors or consultants for specialized IT support.

Urgently we are hiring for Kotak Mahindra Bank Limited, This is a permanent Bank On Roll / Pay-Roll Job. Job Designation : Service Assurance Officer (Escalations on Email Chat & Call) Role Category : Customer Service Position Grade : Assistant Manager - M1 / Deputy Manager - M2 Job Location : Wagle Estate - (Thane-West) Eligibility Criteria : Must have minimum 1 year to 2 years Experience on (Escalation on Calls into Customer Servicing role with only on Banking experience person need to apply. Flexible to get scattered 8 Week Offs in a month with 9 hours working in a day shift including Sunday/holidays. Must be at least Graduate any stream. Must have Excellent communication as well as writing skills. Age should be maximum 32 years. Male & Female both can apply. Must be comfortable to work in Wagle Estate - (Thane-West) Job Description & Responsibility : To respond to customer complaints/issues received on calls/emails and provide effective resolution. To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated. Seek advice and escalate the issue to relevant teams. Co-ordinate and follow up with support teams for resolution of customer complaints. To ensure that customers do not have to approach senior management for resolution of issues. Maintain TAT of commitments given to customer. Escalate the issue to higher ups whenever required. Maintain the data of escalations which will be required for training need and analysis for the teams. This data will also be used to analyze the current processes and future process improvements to better customer experience. Suggest process improvements. Candidate Desire Profile : Minimum 1-2 experience on Escalation on Calls into customer service role. Minimum Should be Graduate. Excellent communication skills Verbal & Written both. Flexible to get scattered 8 Week Offs in a month with 9 hours working in a day shift including Sunday/holidays. Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Salary Package : Annual CTC 3.50 to 4.30 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy). Other Job Benefits & Features : => Working Day-: 5 Days working in a week, Flexible to work on weekends like Saturday, Sunday & any of public holidays. => Shift Timing for Female: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift). => Shift Timing for Male: This is a 24x7 based rotational shift, Should be comfortable to work in night shift. => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. How To Apply : => Interested candidates need to apply via Naukri.com by clicking apply link on same the page. or => Need to forward the updated CVs / Resumes at: info.careerdesk@gmail.com and mention in the subject line Kotak-SAO-285 or => Also can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 mention in the subject line " Kotak-SAO-285" if your CV / profile got shortlisted with us we will contact you back. Regards Career Empower (Hr-Team)

We are looking for a CCH Desktop Support Specialist to join an industry-leading accounting technology company specializing in tax and practice management solutions. If you have strong experience in supporting CCH Axcess, Thomson Reuters GoSystem, and QuickBooks, this is an excellent opportunity to advance your career. Role & Responsibilities. Provide Tier 2 support for CCH Axcess, Thomson Reuters, Intuit, and other accounting applications. Troubleshoot application issues and escalate complex problems to vendors or Tier 3 support. Work with Freshworks, Zendesk, or ServiceNow for ticketing and issue management. Assist in migrating partner firms to modern IT infrastructure. Ensure compliance with service-level agreements (SLAs) and industry standards. Requirements. 5+ years of experience in Tier 2 application support for CPA or accounting firms. Strong knowledge of CCH Axcess Suite (Practice, Tax, Engagement), QuickBooks, and Intuit software. Familiarity with Freshworks, Zendesk, or ServiceNow for help desk management. Excellent problem-solving skills and ability to prioritize multiple issues. Experience working with Managed Service Providers (MSPs) and IT vendors. LocationHyderabad or Remote. SalaryCompetitive, based on experience. Interested? Apply Now!. Send your CV to or reach out for more details. Let's connect!. Show more Show less

What You Will Own Develop and maintain processes for imaging and deploying laptops and other end-user devices Design and implement workplace technology solutions, including AV systems, end-user devices, and IT infrastructure. Oversee the procurement and inventory management of workplace hardware, including servers, network equipment, laptops, peripherals, and office technology Collaborate with internal stakeholders to assess technology needs and identify opportunities for improvement. Develop and execute strategies to enhance collaboration tools and employee technology experiences. Ensure reliable and efficient operation of workplace technology systems. Manage vendor relationships and oversee procurement and deployment of workplace technology solutions. Stay updated on emerging trends and technologies to drive innovation in workplace systems. Monitor and maintain system security, compliance, and performance. Provide hands-on technical support and troubleshooting for complex workplace technology issues. Manage the onboarding and offboarding processes, including account provisioning, deactivation, and ensuring seamless transitions for employees. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or similar Proficiency with one or more public cloud providers such as Azure, AWS or GCP Exceptional, communication, and interpersonal skills, with the ability to engage at all levels with non-technical as well as technical audiences Experience with setting up and managing corporate networking Experience with managing SSO O365 Tenant Administration Experience Ability to work in a fast-paced, dynamic environment and manage multiple priorities with a positive attitude Preferred Qualifications: Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) are a plus Experience coding in Python Jamf/Intune/MDM Experience Experience in Okta administration

Description 1.1.Create Repoint and update Tableau dashboards and analytics. (AWS) 2.Understanding of how data can be linked together and how it can be transformed into an easily understandable structure. Demonstrated ability to research and strong analytical mindset to process large amount of structured and unstructured data. Create Tableau Calculations (Table Calculations Hide Columns Creating/Using Parameter Totals) and Formatting (Annotations Layout Containers Mark Labels Rich Text Formatting Shared Encoding) using Tableau Desktop. Integrate the tableau reports with GUIs by invoking Tableau reports using parameterized Api calls. Excellent communication skills both written and oral. 3. AWS Knowledge is must. 4.ReCreate/Repoint reports using a variety of graphical and data modelling techniques.(AWS) 5.Create new KPIs and monitor them consistently in datasets. 6.Gathering and normalizing data from multiple data sources 7.Create test and publish dashboards and reports as well as schedule refreshes. 8.Advanced Level of experience in design & creation of Tableau applications and/or administration of Tableau Platforms. 9.Working knowledge in SQL MS SQL AWS and other Databases. 10.Knowledge on Accelerators Python or other programming languages is a must. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60236 (P) Software Engineering Local Role Name 6504 Developer / Software Engineer Local Skills 6211 Tableau Languages RequiredEnglish Role Rarity To Be Defined

Role & responsibilities Setup computers and install required software Setup computers peripherals and network connections Test computers to ensure proper functioning of computer systems Handle daily technical support activities on desktop support and data network Setting up the computers in LAN Resolve & maintain computer peripheral devices like printers, scanners, etc ICU Patient video conference Telemedicine

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Digital Mktg Advisory Specialist Qualifications: Any Graduation Years of Experience: 4 to 7 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is email marketing tool, Create cross-channel campaigns easily. The role will be aligned to create/deploy/QA/Develope email campaigns. What are we looking for? Braze Expertise:In-depth knowledge and hands-on experience in configuring and utilizing Braze features, including Canvas, Intelligence Suite, and Liquid. Marketing Automation Experience:Proven track record of successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics. CRM Integration:Experience in integrating Braze with CRM systems (e.g., Salesforce, Microsoft Dynamics) to ensure seamless data flow. SQL:Proficiency in SQL to customize email content, create complex data filters, and perform advanced data manipulations. Team Leadership:Strong leadership skills to guide and mentor a team of Braze developers and administrators. Problem-Solving:Ability to analyze complex technical issues, identify root causes, and propose effective solutions. Communication Skills:Excellent communication and interpersonal skills to collaborate with marketing teams, IT, and other stakeholders Braze Certifications:Relevant Braze certifications, such as Braze certified Marketer or Braze certified Digital Strategist. Web Development:Knowledge of web development technologies (HTML, CSS, JavaScript) to create and customize landing pages and email templates. API Integrations:Understanding of API integration concepts to facilitate data exchange between Braze and other platforms. Data Analysis and Reporting:Proficiency in data analysis and reporting tools (e.g., Tableau, Power BI) to extract insights and present performance reports. Agile Methodology:Familiarity with Agile project management methodologies to drive projects efficiently. Personalization and Segmentation:Experience in creating personalized customer experiences through advanced segmentation strategies. Roles and Responsibilities: Documentation and Training: Create technical documentation, guidelines, and best practices for Braze usage. Conduct training sessions to upskill the marketing and technical teams on Braze functionalities.Stay Updated with Braze Trends: Keep abreast of the latest updates, features, and trends in Braze to suggest innovative solutions and improvements.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

The Role & Key Responsibilities: The Level 2 Application Support Engineer will be responsible for providing technical support for the Digital Banking Product. They will also assist in developing and ensuring adherence to Standard Operating Procedures (SOPs) and implementing best practices for achieving support objectives. The ideal candidate must have a firm grasp of core technical areas, including PHP, Visual Development tools, Java Script databases and SQL. Pro-Actively review and refine the current processes to enhance resilience. Oversee and assist in the resolution of production incidents. Support the existing PHP code. Support the existing Orchestrator code. Working with the development team on small enhancements to the existing code. Work as part of a project team on larger projects, developing new integrations. Apply working procedures, methodologies and tools according to ITIL best practices and internal procedures. Comply with Information security best practices and guidelines. Participate in the elaboration and maintenance of the knowledge base of product. Skills Required Domain specific knowledge, encompassing one of: Banking, Payments and Client Onboarding 3+ years at a similar level to that being advertised. Experience with Cloud-based platforms Close attention to detail and diagnostic skills / ability to logically think problems through to a final resolution. Developer mindset, with structure problem solving. Continuous improvement mindset Fluent communication skills in English both written and verbally PHP and the Laraval framework, SQL Skills Desirable Knowledge/experience working within a regulated Banking environment. Knowledge of cloud - Azure experience Knowledge of working with in a DevOps environment Azure ??? Hands on experience within technical support teams