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9 - 12 years

0 - 0 Lacs

Trivandrum

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Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical and people leadership (Hierarchical or Lateral) Outcomes: 1) Mentor new team members in understanding customer infrastructure and processes2) Perform ticket data analysis for incident reduction3) Perform capacity planning based on increased demand 4) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations5) Work on problem tickets for finding permanent solutions of repeated issues6) Review and approve roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes7) Identify opportunities for continued service improvement and delivery excellence which contributes to cost and optimization benefits to customer Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Work on and resolve complex tickets spanning across multiple technology towers Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management: Lead the customer and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) Work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members to understand the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Servera. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back upa. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Clouda. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Toolsa. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoringa. Skills in monitoring of infrastructure and application components10) Databasea. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis:a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: We are seeking a Senior End User Computing (EUC) Engineer with expertise in Citrix, Azure Virtual Desktop (AVD), SCCM/MECM, Intune, Ivanti AppSense, PowerShell, Entra ID, Defender, and other EUC technologies. The ideal candidate will be responsible for designing, implementing, and supporting end-user computing solutions that enhance performance, security, and user experience. Key Responsibilities: - Design, deploy, and manage Citrix Virtual Apps & Desktops (DaaS, XenApp, NetScaler, StoreFront, Director) for enterprise environments. - Configure and manage Azure AVD, Windows 365 (W365), and Azure Virtual Machines (VMs) for cloud-based EUC solutions. - Administer SCCM/MECM, Intune, and Ivanti AppSense for software deployment, patching, and device management. - Implement and optimize Entra ID (formerly Azure AD), Microsoft Defender, and Active Directory (AD) for identity and security management. - Develop and maintain OS Deployment (OSD) automation for endpoint provisioning and management. - Utilize PowerShell scripting to automate EUC-related tasks and improve efficiency. - Collaborate with cross-functional teams to ensure seamless integration of EUC solutions. - Monitor and troubleshoot EUC-related performance, availability, and security issues. - Stay updated with emerging EUC technologies and recommend best practices. - Provide Level 3 support for escalated EUC incidents and service requests. Qualifications & Experience: - 7+ years of experience in End User Computing with expertise in Citrix, Azure AVD, SCCM/MECM, Intune, and Active Directory. - Strong knowledge of Citrix DaaS, XenApp, NetScaler, StoreFront, Director, and Virtual Desktop solutions. - Hands-on experience with Azure Virtual Machines (VMs), Windows 365 (W365), and Entra ID. - Proficiency in PowerShell scripting for automation and troubleshooting. - Experience with Microsoft Defender, security policies, and endpoint protection. - Strong background in OS deployment (OSD), image management, and application packaging. - Ability to troubleshoot complex EUC environments and resolve escalated technical issues. - Excellent communication and documentation skills for stakeholder collaboration. - Industry certifications such as Citrix CCA-V/CCE-V, Microsoft Certified: Azure Administrator, Intune Specialist, or similar are preferred. Preferred Skills: - Experience in hybrid cloud environments integrating on-premises and cloud-based EUC solutions. - Familiarity with Windows Server, Group Policy, and enterprise mobility solutions. - Knowledge of ITIL processes and EUC best practices. Required Skills Microsoft Intune,Citrix Netscaler,Sccm

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7 - 12 years

15 - 19 Lacs

Bengaluru

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Project Role : Infrastructure Architect Project Role Description : Lead the definition, design and documentation of technical environments. Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures. Must have skills : Microsoft Azure Architecture Good to have skills : Citrix Virtual Apps and Desktop Architecture, Vmware Virtualization Administration Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Architect, you will lead the definition, design, and documentation of technical environments. You will deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solution's cost of ownership, and promote a clear and consistent business vision through technical architectures. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the development and implementation of technical solutions. Evaluate and recommend technologies to achieve business goals. Ensure compliance with architectural standards and guidelines. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Azure Architecture. Good To Have Skills: Experience with Citrix Virtual Apps and Desktop Architecture. Strong understanding of cloud computing principles. Experience in designing and implementing Azure solutions. Knowledge of virtualization technologies. Ability to analyze and troubleshoot complex infrastructure issues. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Azure Architecture. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

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7 - 12 years

15 - 19 Lacs

Bengaluru

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Project Role : Infrastructure Architect Project Role Description : Lead the definition, design and documentation of technical environments. Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures. Must have skills : Microsoft Azure Architecture Good to have skills : Citrix Virtual Apps and Desktop Architecture, Vmware Virtualization Administration Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Architect, you will lead the definition, design, and documentation of technical environments. You will deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solution's cost of ownership, and promote a clear and consistent business vision through technical architectures. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead the definition, design, and documentation of technical environments. Deploy solution architectures. Create architectural standards. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Azure Architecture. Good To Have Skills: Experience with Citrix Virtual Apps and Desktop Architecture. Strong understanding of cloud computing principles. Experience in designing and implementing Azure solutions. Knowledge of Azure networking and security concepts. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Azure Architecture. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

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7 - 12 years

10 - 20 Lacs

Mumbai, Bengaluru, Gurgaon

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About The Role Template Job Title - GN - SONG - Service - CX - Value Architect Manager Management Level :07 - Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Value Realisation Experience:7 to 14 years Educational Qualification:MBA from a tier 1 institute Job Summary :As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.Roles & Responsibilities: Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand client's business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients' issues.Professional & Technical Skills: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models:Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc.Additional Information: 12+ years of experience in strategy/value office & consulting roles with P&L exposure Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) Qualifications Experience:7 to 14 yearsEducational Qualification:MBA from a tier 1 institute

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0 - 1 years

2 - 3 Lacs

Bengaluru

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Be the artistic compass guiding Futurewagons visual identity across all platforms. Key Responsibilities: Product Design Graphic Design Brand Vision Team Leadership

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9 - 14 years

37 - 45 Lacs

Pune

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About The Role : Job TitleRisk & Controls Lead - Data Corporate TitleAVP Location- Pune, India Role Description As one of the worlds leading asset management firms, data is at the heart of our operations. To support our growing data governance initiatives, were seeking a Data Governance Tooling Engineer to help design, implement, and maintain the tools and technologies that form the foundation of our data governance ecosystem. This position will require strong software engineering skills and a deep understanding of building and operating platform services in a complex enterprise environment. The role is part of DWSs Data Platform Engineering organization. Data Platform Engineering builds and operates our critical enterprise data ecosystem to ensure high-quality, secure and compliant data flows across the organization. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As Risk and Controls manageryou will work and support the data domain CIO-1, Portfolio Owners and IT Application Owners in all aspects of technology risks such as Identity and Access Management, Application Code Security, standard SDLC tools etc. Youll organize all ITAOs activities around IT, IS and audit programs. In collaboration with DWS Risk and Control, DWS CSO team you clarify requirements from control owners and other stakeholders, coordinate needed approvals, and implement the results in control workbench / special JIRA Project. Establish a proactive risk culture with simplified governance, improved application stability and investment in reduction of manual support activity in production. Support audit and finding management process across the Domain. Manage and deliver the critical book of work for Risk & Controls by the dates committed. Work with Risk and Control and IT management to face off to audit processes Informational Support of IT Application Owners, Portfolio Owners and CIOWorks with application owners to provide the high level information about compliance initiatives Your skills and experience Experience working in the financial industry (10+ years) and in particular risk technology Broad understanding of data and its usage within financial industry including reference, trade, market and risk data Ability to assimilate large quantities of information in short periods of time Understanding and experience of the SDLC Hands on experience of script languages (PowerShell), Excel VBA, Rest API Excellent verbal and written communication skills Ability to relay complex information to a variety of end users from developers to senior managing directors within the business. Proactively, initiate, develop and maintain effective working relationships with team members and the business Business Competencies: Change Leadership (Experienced) Managing Security (Experienced) Customer/stakeholder Relationship Management (Experienced) Technical CompetenciesD-TISO, ITAO and/or DevOps background preferably How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

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4 - 9 years

6 - 12 Lacs

Bengaluru

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Skills : Display Driver / DRM / MIPI , C/C++ , operating system graphics stacks, Linux kernel and device drivers, debugging tools and techniques, including SurfaceFlinger and HW Compositor

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6 - 10 years

6 - 11 Lacs

Bengaluru

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Responsibilities: Provide subject matter expert (SME) level consultation to clients on matters of data center technologies. These technologies include storage systems: SAN and NAS; virtualization platforms: VMware vSphere and Microsoft Hyper-V and the associated host (server) hardware platforms that support virtualization platforms; virtual desktop infrastructure (VDI): VMware and Citrix solutions; Microsoft Active Directory and associated on-premises server technologies; as well as backup, replication, and disaster recovery systems and methodologies. Maintain expert-level knowledge of these evolving technologies. Develop data center architecture for clients, including assisting with the creation of designs, documentations, product quotes, bills of materials, implementation plans, and policies to support clients' data center infrastructure. Assist with creating statements of work for client project opportunities to drive profitability. Create, update, modify, and verify internal documentation, procedures, implementation guides, and minimum engagement standards documents to meet changing industry needs and to adhere to well-architected and cyber security best practices. Update client-specific documentation on a recurring basis. Provide technical mentorship to junior Data Center Team members and other firm employees with client data center responsibilities Design, implement, configure, and optimize client data center technologies according to firm-established standards. Adhere to statements of work and ensure projects are completed within the scope and estimated time allocated. Provide data center technology support for clients' when issues are escalated beyond the capabilities of Tier 1 or Tier 2 support structure. Establish and maintain effective relationships across departments, business units, partners, and vendors Work with team leadership to innovate new, creative, and unique solutions, service offerings, and products for current and prospective firm clients. Other duties as assigned Qualifications: 2 -5 years of relevant experience Expert-level knowledge of one or more of the following areas required: VMware vSphere and Microsoft Hyper-V Hyperconverged Infrastructure (HCI) solutions (Dell EMC, HPE, Nutanix, NetApp or VMware, and/or Azure Stack HCI) VMware Horizon or Citrix Virtual Apps and Desktops Veeam Backup and Replication NetApp ONTAP Strong working knowledge of network technologies (all required) including: OSI model Routing and switching concepts IP addressing and subnetting Firewall concepts Virtualization concepts Storage concepts Database concepts (SQL and other RDS solutions) Hybrid cloud concepts Windows server upgrades Strong working knowledge of Microsoft Active Directory Microsoft Windows Server 2016 2022 and Active Directory Group Policy Objects Active Directory users and groups administration Azure AD Connector Active Directory upgrades Troubleshooting of server/host hardware required Strong working knowledge of on-premises server technologies (all required) including: DNS DHCP Certificate Services NTP SMTP SNMP Working knowledge of cyber security concepts required VMware vSphere/ESXi/vCloud/NSX experience preferred Experience with the design and administration of Amazon AWS and/or Microsoft Azure services preferred Ability to read, modify, and create PowerShell scripts preferred Working knowledge of the design, implementation, administration, and optimization of Linux platforms preferred Experience with administration of hyper-converged infrastructure (HCI) platforms preferred Excellent written and oral presentation skills required Professional-level certification(s) in any Data Center Team technology or products, or willingness/ability to earn certification within first 4 months of employment - such as VMWare Certified Professional (VCP) Bachelor's degree in Computer Science, Information Technology, Information Systems, or similar discipline, or equivalent work history/experience or working towards achieving a degree Experience in team collaboration required Experience in providing team development and mentorship to junior co-workers required WHAT YOU WILL NEED (Desirable) Work experience with Microsoft Windows and/or Linux operating systems Microsoft Tools Word Visio Presentation At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at .

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1 - 4 years

0 - 2 Lacs

Greater Noida, Noida

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Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 1+ year of field or technical support experience. Good communication skills. Interested candidates can share their CVs at this email: naveen.yadav@teamcomputers.com Or Whatsapp on 9599596229

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3 - 8 years

15 - 22 Lacs

Bengaluru

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We are hiring for TOP MNC for RPA Developer | Robotic Engineer- Power Automate Must have experience in RPA with Power Automate & SQL | Scripting language Software development and RPA technologies e.g. Automation Anywhere, Blue Prism, UiPath, Power Automate, Cloud Flow & Desktop Flow Experience - 3 - 9 Years Salary- Max 22LPA Location - Bangalore Notice Period - Immediate - 15Days max. Shift - Flexible to work in shifts (3PM: 12AM) Please Note- Need to be flexible work from office all 5 Days. Qualification- bachelor's degree in computer science, Computer Engineering or related field. Skills Required At least 2-3 years of experience with software development and RPA technologies e.g. Automation Anywhere, Blue Prism, UiPath, Power Automate/Flow. • Experience in automating business processes implemented in enterprise applications and in applying OCR, NLP, AI/ML etc. capabilities to enhance business process and performance • Knowledge of artificial intelligence and machine learning. • Basic programming knowledge on HTML, JavaScript (or any scripting language). • Experience with Databases (SQL or NoSQL) preferred. Ability to break down business problems into logical tasks, think creatively and the aptitude to learn new software quickly. • Able to design technical specification documents for RPA Projects. • Excellent problem solving/analytical skills and complex troubleshooting methods. • Understanding of workflow-based logic. • Strong attention to detail and analytical skills. • Positive, self-motivated individual with high level of enthusiasm and willingness to learn• Ability to multitask in a fast-paced environment and prioritize the most critical tasks and projects. •Ability to work through ambiguous situations. • Self-motivated, able to work independently, and able to take initiative without always being directed Interested candidates please share resume on below details Share CV on : asha.g@inspirationmanpower.co.in Call to : Asha G - 7624836555

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1 - 4 years

0 - 2 Lacs

Nagpur

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Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 1+ year of field or technical support experience. Good communication skills. Interested candidates can share their CVs at this email: naveen.yadav@teamcomputers.com Or Whatsapp on 9599596229

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1 - 4 years

0 - 2 Lacs

Solapur

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Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 1+ year of field or technical support experience. Good communication skills. Interested candidates can share their CVs at this email: naveen.yadav@teamcomputers.com Or Whatsapp on 9599596229

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1 - 4 years

0 - 2 Lacs

Peddapalli

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Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 1+ year of field or technical support experience. Good communication skills. Interested candidates can share their CVs at this email: naveen.yadav@teamcomputers.com Or Whatsapp on 9599596229

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10 - 14 years

12 - 16 Lacs

Mumbai

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Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English - Advanced What would you do? Requirements:Marketing Automation Strategy execution: Collaborate with marketing teams and project managers to understand business requirements and develop comprehensive execution/workflow for marketing automation strategies using Salesforce Marketing Cloud.Role requires Campaign Tech Lead (Salesforce marketing cloud) What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge and hands-on experience in configuring and utilizing Salesforce Marketing Cloud tools and features, including Journey Builder, Automation Studio, Email Studio, Content Builder, and Audience Builder. Marketing Automation Experience:Proven track record of successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics. CRM Integration:Experience in integrating Salesforce Marketing Cloud with CRM systems (e.g., Salesforce, Microsoft Dynamics) to ensure seamless data flow. AMPscript and SQL:Proficiency in AMPscripts and SQL to customize email content, create complex data filters, and perform advanced data manipulations. Team Leadership:Strong leadership skills to guide and mentor a team of SFMC developers and administrators. Problem-Solving:Ability to analyze complex technical issues, identify root causes, and propose effective solutions. Communication Skills:Excellent communication and interpersonal skills to collaborate with marketing teams, IT, and other stakeholders. Technical Leadership: Lead a team of SFMC developers and SMEs, providing technical guidance, support, and mentoring. Facilitate technical decision-making and ensure adherence to best practices and standards.SFMC Implementation: Design, configure, and implement various components of SFMC, including journeys, automation workflows, email templates, landing pages, and data extensions, while ensuring scalability and maintainability.Integration and Data Management:Oversee data integration between SFMC and other systems (e.g., CRM, CMS) to enable seamless data flow for personalized and targeted marketing campaigns.Campaign Execution: Collaborate with marketing teams to execute and optimize marketing campaigns, ensuring they are delivered effectively, on time, and meeting the desired outcomes.A/B Testing and Analytics: Utilize SFMC s analytical capabilities to set up A/B tests, track campaign performance, and provide actionable insights to improve marketing strategies.Security and Compliance: Ensure SFMC implementations adhere to data security and privacy regulations (e.g., GDPR, CCPA) and internal security policies.Troubleshooting and Issue Resolution: Act as the technical escalation point for SFMC-related issues and Roles and Responsibilities: Documentation and Training: Create technical documentation, guidelines, and best practices for SFMC usage. Conduct training sessions to upskill the marketing and technical teams on SFMC functionalities.Stay Updated with SFMC Trends: Keep abreast of the latest updates, features, and trends in Salesforce Marketing Cloud to suggest innovative solutions and improvements.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

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1 - 4 years

0 - 2 Lacs

Jhajjar

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Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 1+ year of field or technical support experience. Good communication skills. Interested candidates can share their CVs at this email: naveen.yadav@teamcomputers.com Or Whatsapp on 9599596229

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5 - 7 years

19 - 22 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Digital Platform Arch Assoc Principal Qualifications: Any Graduation Years of Experience: 5 to 7 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC.Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations.Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing.Problem Solving:Strong problem-solving skills and the ability to troubleshoot and resolve technical issues related to SFMC and campaign execution.Collaboration Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Attention to Detail:A keen eye for detail and ability to manage multiple campaigns simultaneously in a fast-paced environment.API Integration:Exposure to API integration to fully utilize SFMC s API capabilities.Marketing Automation Best Practices:Knowledge of Marketing Automation best practices.Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio.HTML and CSS:Familiarity with HTML and CSS for email template customization.Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPls) and providing actionable insights. Roles and Responsibilities: Campaign Planning and Requirements Gathering:Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation.Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively. SFMC Configuration and Development:Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution.Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization.Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications. Campaign Execution and Management:Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools.Create Cloud pages within SFMC tool as per brief provided.Ensure accurate targeting and segmentation of campaign audiences.Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders.Conduct A/B testing and optimization to improve campaign effectiveness and customer experience.Troubleshoot and resolve any technical issues related to campaign execution. Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

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1 - 4 years

0 - 2 Lacs

Allahabad

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Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 1+ year of field or technical support experience. Good communication skills. Interested candidates can share their CVs at this email: naveen.yadav@teamcomputers.com Or Whatsapp on 9599596229

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1 - 5 years

0 - 1 Lacs

Bhagalpur

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Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 1+ year of field or technical support experience. Good communication skills. Interested candidates can share their CVs at this email: naveen.yadav@teamcomputers.com Or Whatsapp on 9599596229

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2 - 6 years

3 - 5 Lacs

Chennai

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PSR TECH HUB is a technology curation conglomerate that provides IT solutions and services to businesses, including cyber security, cloud solutions, managed services, IT infrastructure solutions, software development, IT consulting, digital transformation, power, telecom, and other technology-related services. Under the umbrella of PSR Group, our diverse family of companies, including PSR IT Services Private Limited, PSR Consultancy Services Private Limited, Molveno Consulting Private Limited, Rightify Solutions Private Limited, and Idensys India Pvt Ltd. Collectively embody our commitment to excellence, innovation, and customer satisfaction. Each of these independent entities brings unique expertise and capabilities, allowing us to offer a comprehensive suite of services that cater to the evolving needs of our clients across various industries. Together, we are dedicated to delivering cutting-edge solutions and exceeding expectations, driving the growth and success of businesses worldwide. Desktop Engineer: Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for end-users. This includes problems with desktops, laptops, printers, peripherals, and applications. They often use diagnostic tools and knowledge bases to identify solutions. Technical Support: Providing first-level or second-level technical support to end-users via phone, email, chat, or in person. This involves answering questions, explaining technical concepts, and guiding users through solutions. Hardware and Software Installation/Maintenance: Installing, configuring, and maintaining desktop and laptop computers, operating systems (like Windows, macOS, or Linux), and software applications. This can also include imaging new machines and deploying software updates. Network Connectivity: Troubleshooting network connectivity issues, including Wi-Fi, Ethernet, and VPN problems. They may work with network administrators to resolve more complex network problems. Asset Management: Tracking and managing computer hardware and software inventory. This includes recording serial numbers, software licenses, and disposal information. Documentation: Maintaining accurate records of support requests, solutions, and hardware/software configurations. This helps in building a knowledge base and improving future support efforts. User Training: Providing basic training to end-users on the use of hardware, software, and IT systems. Security: Implementing and enforcing security policies and procedures, such as password management, data encryption, and malware protection. Collaboration: Working closely with other IT teams, such as network administrators, system administrators, and security specialists, to resolve complex issues and ensure the smooth operation of IT systems. Education UG: Any Graduate Exp: 2-5 Yrs Location : Chennai (Mahindra world city , Chengalpattu )

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5 - 10 years

7 - 12 Lacs

Indore, Gurgaon

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Windows Desktop Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Experience:8+ yearsJob Summary :We are seeking a Senior EUC (End User Computing) Engineer with over 8 years of experience in SCCM/MECM, Windows desktop patching, and Windows desktop administration. The ideal candidate will have strong technical expertise in managing end-user environments, along with leadership capabilities to manage and mentor a team of 4-5 engineers. This role involves leading day-to-day operational activities, overseeing patch management and software distribution, and driving continuous improvements to ensure optimal performance and security across the desktop environment.Key Responsibilities:Lead a team of 4-5 EUC engineers, providing guidance, mentorship, and performance management.Design, implement, and maintain SCCM/MECM infrastructure to support software deployment, patch management, and desktop administration.Oversee and manage Windows desktop patching cycles to ensure compliance with security standards and minimize vulnerabilities.Manage and administer Windows desktop environments, ensuring system stability, performance, and end-user satisfaction.Provide expert-level troubleshooting and resolution for complex issues related to desktop, laptop, and peripheral devices.Collaborate with cross-functional teams to implement and support new technology solutions and system enhancements.Drive process improvements for desktop management, patching, and software distribution.Ensure adherence to IT policies and best practices, including security and compliance protocols.Develop and maintain technical documentation, including processes, procedures, and troubleshooting guides.Act as a technical point of escalation for EUC-related issues and guide junior team members in troubleshooting and problem-solving.Conduct training sessions for team members on new tools, processes, and industry best practices.Collaborate with IT leadership to plan and implement strategic initiatives related to EUC, such as automation and virtualization.Monitor and report on key performance metrics related to system performance, patch compliance, and issue resolution.Required Skills & Qualifications:8+ years of experience in SCCM/MECM administration and Windows desktop management.Strong knowledge of desktop patching, software distribution, and system updates in enterprise environments.Proven experience leading or managing a small technical team.In-depth knowledge of Windows OS (Windows 10/11) administration and troubleshooting.Experience with scripting (PowerShell, VBScript, etc.) for automation of administrative tasks.Familiarity with Active Directory, Group Policies, and security configurations for desktops and laptops.Strong analytical and problem-solving skills with a proactive approach to addressing system and user issues.Excellent communication and collaboration skills to work effectively with teams, clients, and stakeholders.Ability to manage multiple priorities and deadlines in a fast-paced environment. Qualifications 15 years full time education

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2 - 7 years

4 - 9 Lacs

Gurgaon

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The Strategy & Consulting Global Network Song Practice | Value Architect Join our team of Customer Service consultants who solve customer-facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Global Network, SONG I Areas of Work: Value Architecture | Level: Manager/ Senior Manager| Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 7 to 14 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Global Network SONG practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you are expected to - Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand clients business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues. Bring your best skills forward to excel at the role: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models: Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity: Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Read about us. Blogs Qualifications Your experience counts! MBA from a tier 1 institute 12+ years of experience in strategy/value office & consulting roles with P&L exposure Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

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7 - 12 years

7 - 14 Lacs

Gurgaon

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About The Role Template Job Title - GN - SONG - Service - CX - Value Architect Manager Management Level :07 - Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Value Realisation Experience:7 to 14 years Educational Qualification:MBA from a tier 1 institute Job Summary :As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.Roles & Responsibilities: Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand client's business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients' issues.Professional & Technical Skills: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models:Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc.Additional Information: 12+ years of experience in strategy/value office & consulting roles with P&L exposure Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) Qualifications Experience:7 to 14 yearsEducational Qualification:MBA from a tier 1 institute

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9 - 12 years

13 - 18 Lacs

Bengaluru

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About Trellix: Trellix is a global company redefining the future of cybersecurity and soulful work. The companys comprehensive, open and native cybersecurity platform helps organizations confronted by todays most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at ? . Role Overview: As a Technical Lead, you will be an integral part of the Data security Group in India, developing cross-platform endpoint applications for Windows OS. To be successful in this role you should have exceptional technical skills, communication with multiple years of designing and implementing Enterprise class products along with ability to work in a team toward achieving organizational goals. In this position, you are responsible for Performance of the application in terms, Scalability of the application, Application should be maintainable, Secure by Design, Standard and Best Practices. Ideal candidates will foster a culture of innovation while displaying exemplary technical expertise, ownership, and commitment to delivering high quality endpoint security solutions on a variety of desktops. For you to be successful in this role, you need excellent debugging and development skills in C/C++, understanding of Windows internals and experience in building lean agents. About the Role: System analysis and design considering scalability, performance and maintainability of the product Defining architectural principles and discipline for the product System design for distributed applications or event driven applications is preferred Having an Endpoint development background is an added advantage. Cybersecurity background would be a plus. Make sure the dev team understands and adheres to that Understanding customer requirements, prototyping and participating solving customer problems Enforcing standard best practices Taking care of security concerns such as security best practices, vulnerability scanning, triaging as part of security development life cycle(SDLC) Bringing innovation in the domain, development processes and improving security of the product Review product strategy regularly with business leaders to ensure alignment with top priorities and key business initiatives.Work across teams to drive initiatives, allocate resources, and achieve joint goals. Improve overall collaboration between the technology groups in different geographical locations. Lead, mentor, and coach the team to grow leaders and develop a high performance organization. Drive continuous improvement, leading the organization through change initiatives to deliver better and more effective performance. About You: The ideal candidate will have 9+ years of experience in Application development and Architectural principles. Strong Leadership Skills. Experienced at C++ application software development. Knowledge of windows device drivers is an added advantage Strong knowledge of Windows operating systems. Expert at designing distributed / event driven applications. Excellent analytical and problem-solving skills. Basic knowledge about Cloud platforms (AWS/Azure) is preferred.

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6 - 9 years

4 - 8 Lacs

Pune

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Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. Were inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means youll be joining the pond, a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community and the world at large. Your Role As a Senior Design Technologist, youll use the latest tools and techniques to take projects from ideas to reality. You take a human-centered approach to developmentfinding relatable, new ways to use technology, helping others work within technical limits, and building user experiences that improve peoples lives. Your Profile 6+ years of professional experience building responsive interfaces for mobile and desktop browsers, working with different kinds of user events, manipulating UI elements, and applying animations/transitions Worked on 3+ production applications using a well-known web framework (e.g. ReactJS, Angular, React Native, Flutter, etc.) Experience with integrating with backend APIs Experience with rapid prototyping and creating proof-of-concept demos Working Experience in following data, security, and accessibility best practices Openness to new ideas, an eye for detail, and a desire to work with designers Ability to work independently and mentor junior Technologists Worked as part of an agile team using modern tools (e.g. Jira, GitHub, etc.) Helped designers or product managers work through technical feasibility and trade-offs A willingness to travel for key collaboration sessions. Equal Opportunities at frog Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

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4 - 9 years

10 - 15 Lacs

Bengaluru, Mumbai (All Areas)

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Role Description This is a full-time on-site role for a Regional Product Manager Delhi/ Mumbai / Bengaluru at Team Computers. The Regional Product Manager will be responsible for developing strategic alliances, business planning, communication, and establishing strategic partnerships and business alliances on a day-to-day basis. Qualifications Strategic Alliances and Business Planning skills Communication skills Experience in establishing strategic partnerships and business alliances Ability to develop and execute strategic alliance plans Excellent negotiation and interpersonal skills Bachelor's degree in Business Administration, Marketing, or related field (KRA/KPIs) for Regional Product Manager - Server/ Storage/ Networking Opportunities and lead generation from OEM's. Product Assurance & Competitive Edge. Pitching right solution/ Product,Competitive Prices,On Time BID/ SPC . Mapping of (OEM,Distis,) Development of sub-product line Imparting product knowledge and training to Sales team Facilitating product certification for sales & technical team Development of region for their respective product . Joint events with Vendors. New Customer Thru OEM, Internet, Media & Others,Innovation. Managing transactions,Removing Obstacle from Sales team Product Knowledge. Competitive Information.

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Exploring Desktop Jobs in India

India is a hub for IT and technology-related jobs, including a wide range of opportunities in desktop roles. Desktop jobs in India offer a promising career path for individuals with skills in software development, troubleshooting, and technical support.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for desktop professionals in India varies based on experience level: - Entry-level: ₹3-5 lakhs per annum - Mid-level: ₹6-10 lakhs per annum - Experienced: ₹12-20 lakhs per annum

Career Path

In the desktop job market in India, career progression typically follows this path: - Junior Desktop Support Engineer - Desktop Support Specialist - Desktop Support Analyst - Desktop Support Manager

Related Skills

In addition to desktop skills, job seekers in India are often expected to have expertise in: - Operating systems (Windows, Linux) - Hardware troubleshooting - Networking fundamentals - IT security

Interview Questions

  • What is the difference between RAM and ROM? (basic)
  • Explain the purpose of DHCP in networking. (medium)
  • How do you troubleshoot a computer that won't turn on? (medium)
  • What is Active Directory and how is it used in desktop support? (medium)
  • Describe a situation where you had to prioritize multiple desktop support tickets. How did you handle it? (advanced)
  • What are the common causes of blue screen errors in Windows? (medium)
  • How do you handle a situation where a user is resistant to following desktop support procedures? (advanced)
  • Explain the difference between a virus and malware. (basic)
  • How do you ensure data security on a user's desktop system? (medium)
  • What steps would you take to troubleshoot a slow-performing desktop computer? (medium)
  • Describe a time when you had to escalate a desktop support issue to a higher level. (advanced)
  • What are the key components of a desktop computer system? (basic)
  • How do you keep up-to-date with the latest desktop technologies and trends? (basic)
  • Explain the importance of regular software updates for desktop systems. (medium)
  • How do you handle a situation where a user has accidentally deleted important files from their desktop? (medium)
  • What are the benefits of remote desktop support tools? (basic)
  • Describe a successful desktop support project you were involved in. (advanced)
  • How do you ensure user satisfaction in desktop support services? (medium)
  • What are the common signs of a failing hard drive on a desktop computer? (medium)
  • How do you prioritize desktop support tasks when dealing with multiple users reporting issues? (medium)
  • Explain the concept of disk fragmentation and its impact on desktop performance. (medium)
  • What are the key considerations when setting up a new desktop computer for a user? (basic)
  • How do you troubleshoot network connectivity issues on a desktop system? (medium)
  • Describe a time when you had to train a user on a new desktop application. How did you approach it? (advanced)

Closing Remark

As you explore desktop jobs in India, remember to showcase your technical skills, problem-solving abilities, and customer service mindset during interviews. Prepare thoroughly and apply confidently to land your dream job in the dynamic IT industry in India. Good luck!

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