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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Risk Technical Support Specialist at LSEG, your primary responsibility is to provide effective and timely technical support to customers using Risk Screening products and services. You will be tasked with identifying, diagnosing, resolving, and repairing technical product issues, ranging from simple to complex errors. This includes connectivity and networking fixes related to Risk Screening products. Your role will involve collaborating with product support and development groups to mitigate recurring issues and ensure customer satisfaction. Key Responsibilities: - Identify, diagnose, and resolve technical product issues and errors related to Risk Screening products - Provide advanced t...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Risk Technical Support Specialist at the company, your role involves providing effective and timely technical support to customers using Risk Screening products and services. You will be responsible for identifying, diagnosing, and resolving technical product issues, connectivity problems, and errors. Your key responsibilities include: - Resolving a wide range of technical issues, from simple to complex, related to Risk Screening products - Providing advanced technical expertise and support using documented procedures and available tools - Staying updated on technical and product trends through self-learning, training, and job shadowing - Collaborating with product support and developme...
Posted 3 months ago
3.0 - 5.0 years
3 - 6 Lacs
gurugram
Work from Office
Role and Responsibilities: Addressing user tickets for issues regarding hardware, software, and networking. Assisting User through installing applications and computer peripherals. Having Knowledge on Office O365 Client Configuration Good Knowledge on .OST & .PST file Monitor Branch Network through SDWAN Portal Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Troubleshooting Network and Connection Issue Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency Providing technical support either by visiting on-site or through remote-access systems. Guide users with st...
Posted 4 months ago
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