Technical Support- SaaS GlowTouch Technologies

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Customer Support Agent, you will be responsible for handling customer interactions through chat and ticketing channels to provide efficient and high-quality support. Your key responsibilities will include providing chat support, ticket support, demonstrating product knowledge, and troubleshooting customer issues. To excel in this role, we seek candidates with at least 1 year of relevant experience. Additionally, you should have a strong understanding of VPN, antivirus software, and desktop engineering. Experience working with Software as a Service (SaaS) products will be advantageous. Candidates with a background in handling both tickets and chat support, excellent written and verbal communication skills, and the flexibility to work in a 24/7 shift environment are highly preferred. If you are passionate about delivering exceptional customer service and possess the required skills and experience, we invite you to apply for this challenging opportunity.,

Posted 3 days ago

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Technical Support- SaaS UnifyCX

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a customer support agent, you will be responsible for handling customer interactions through chat and ticketing channels to provide effective and high-quality support. Your core responsibilities will include providing chat support, ticket support, demonstrating product knowledge, and troubleshooting issues. To excel in this role, we are seeking candidates with at least 1 year of relevant experience. It is essential that you possess knowledge of VPN, antivirus software, and desktop engineering. Experience with Software as a Service (SaaS) products and a background in handling both tickets and chat interactions is highly desirable. In addition to technical skills, strong written and communication abilities are crucial for this position. The role may require you to work in a 24/7 shift pattern, so flexibility in working hours is necessary. If you are a proactive problem-solver with a passion for customer service and meet the above requirements, we encourage you to apply for this exciting opportunity.,

Posted 5 days ago

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