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1.0 - 3.0 years

3 - 5 Lacs

gurugram

Work from Office

Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Windows Operating System | Installation, configuration and management Technology | Exchange and Mobility Clients | Installation and configuration Technology | Audio, Video support | Installation and configuration Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. 3) This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries 4) To support daily technical support activities for computers & all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals. 5) To perform the system changes adhered to organizational policies. 6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments 7) Technical Skills a. Windows Operating System: b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11 c. Understanding of desktop applications and how do they work, installation & uninstallation. d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently 8) In addition to above, support and perform below activities. a. Exchange and Mobility Clients b. Printer management c. Backup and Recovery d. Audio, Video support e. End Point Security/Patch Management f. Hardware and Networking

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2.0 - 5.0 years

4 - 7 Lacs

bengaluru

Work from Office

Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Windows and MAC Support | OS administration Technology | Exchange and Mobility Clients | Installation and configuration Technology | Audio, Video support | Installation and configuration Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate Required Skill: Technology - Hardware and Networking|Installation, configuration, maintainance & repair Technology - Windows & MAC Support|OS administration Technology - Exchange and Mobility Clients|Installation & configuration Technology - Audio, Video support|Installation & configuration Technology - End Point Security|Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Process - IT Operations Management|Vendor Management Behavioral - Aptitude|Communication Responsibilities: Field Services support Engineersprimary responsibility is to provide support to an organizations IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries

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1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

Wipro Limited is a leading technology services and consulting company that is dedicated to developing innovative solutions to meet the complex digital transformation needs of their clients. With a workforce of over 230,000 employees and business partners in 65 countries, Wipro aims to help customers, colleagues, and communities thrive in a constantly evolving world. About the Role: As a Desktop Administrator at Wipro Technologies-Ireland, you will have a crucial role in ensuring a seamless technological experience for our end-users. Your responsibilities will involve various support activities that are vital for the smooth operation of our digital workplace. This position provides a unique opportunity to utilize your technical skills while emphasizing excellent customer service in a collaborative setting. Responsibilities include: - Providing floor-walk support to end-users with testing and assistance after a move. - Addressing and resolving 1st line issues and updating the issues log. Supporting users in raising incident tickets for unresolved issues and recording incident numbers in the log. - Identifying trends and providing feedback to the Administrator & Project Manager. - Participating in daily huddles with the Team Leader to outline tasks for the day. - Referring non-tech issues to the appropriate support team. - Receiving tech deliveries (including unboxing and waste management as per site guidelines). - Installing and uninstalling desktop tech, such as desktops, monitors, keyboards, mice, and cameras. Removing AV equipment. - Ensuring cabling is done according to tech standards. - Testing that each desk has functional tech. - Conducting administrative tasks such as filling in trackers and related spreadsheets. - Managing assets. - Packaging equipment and cables for movement. - Sorting de-installed equipment into categories for reuse and disposal. Benefits: In this role, you will receive a competitive salary, a comprehensive benefits package, training, development opportunities, and a rewarding career in a fast-paced and dynamic business environment. The benefits include: - Contributory pension - Additional holiday purchase - Life insurance policy - Private medical insurance Equal Opportunities: Wipro is dedicated to promoting positive change and conscious inclusion. As a global employer, we are committed to fostering a diverse Wipro family by prioritizing the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome to apply.,

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8.0 - 12.0 years

30 - 35 Lacs

Bengaluru

Work from Office

Required Skills Technology | Mobile Device Management (MDM) Tools | Microsoft Intune Technology | Mobile Device Management (MDM) Tools | Good Technology Secure EMM Suite Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Modern Desktop Administrator Associate (MD-100 and MD 1) Mobility Subject Matter Expert s primary responsibility is to provide support to an organization s mobility (MDM/MAM) infrastructure to help them meet their business goals on the go. This is done by performing the regular BAU activities on cloud mobility infrastructures like Microsoft Intune or SAAS/ On-premises mobility infrastructures like Ivanti MobileIron or equivalent platforms, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also spills over to the bigger Application support including custom application packaging and publishing 1. Manage, Proactive monitoring, Administer, Troubleshoot, and provide L1/L2 support for mobility infrastructure 2. Plan and execute upgrades, projects defined by customers 3. Create, design, manage Microsoft Endpoint Manager (Intune) standalone/Hybrid supporting large user base 4. Manage AAD, Autopilot, Conditional Access, Configuration Profiles and Compliance policies. 5. Knowledge of Mobile Operating Systems (iOS, Android), seamless onboarding technologies (DEP/ZeroTouch), Android for Work/Work Profile, iOS Device Management (Legacy, Supervised and User Enrolment) 6. Create and manage Device enrolment Policies (Android, Apple, Windows Autopilot). 7. Create, manage, and modify iOS, Android, and Windows application signing, provisioning and deployment. Technical Skills 1. Mobility - Complete hands-on experience in implementing and managing On-premises/cloud mobility MDM and MAM solutions; Intune, MobileIron or equivalent platforms. - Hands-on with Autopilot, Enrolment, configuration policies, Conditional access, Compliance and Security. - Strong understanding of the Microsoft 365 suite on mobile devices. - Provide Technical solutions and solve complex business problems with minimum downtime. 2. Application packaging and publishing - Manage the deployment process of mobile applications to app stores, including testing, release, and updates, Scripting, App packaging and publishing

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7.0 - 13.0 years

16 - 18 Lacs

Bengaluru

Work from Office

Required Skills Technology | Mobile Device Management (MDM) Tools | Microsoft Intune Technology | Mobile Device Management (MDM) Tools | Good Technology Secure EMM Suite Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Modern Desktop Administrator Associate (MD-100 and MD 1) Mobility Subject Matter Expert s primary responsibility is to provide support to an organization s mobility (MDM/MAM) infrastructure to help them meet their business goals on the go. This is done by performing the regular BAU activities on cloud mobility infrastructures like Microsoft Intune or SAAS/ On-premises mobility infrastructures like Ivanti MobileIron or equivalent platforms, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also spills over to the bigger Application support including custom application packaging and publishing 1. Manage, Proactive monitoring, Administer, Troubleshoot, and provide L1/L2 support for mobility infrastructure 2. Plan and execute upgrades, projects defined by customers 3. Create, design, manage Microsoft Endpoint Manager (Intune) standalone/Hybrid supporting large user base 4. Manage AAD, Autopilot, Conditional Access, Configuration Profiles and Compliance policies. 5. Knowledge of Mobile Operating Systems (iOS, Android), seamless onboarding technologies (DEP/ZeroTouch), Android for Work/Work Profile, iOS Device Management (Legacy, Supervised and User Enrolment) 6. Create and manage Device enrolment Policies (Android, Apple, Windows Autopilot). 7. Create, manage, and modify iOS, Android, and Windows application signing, provisioning and deployment. Technical Skills 1. Mobility - Complete hands-on experience in implementing and managing On-premises/cloud mobility MDM and MAM solutions; Intune, MobileIron or equivalent platforms. - Hands-on with Autopilot, Enrolment, configuration policies, Conditional access, Compliance and Security. - Strong understanding of the Microsoft 365 suite on mobile devices. - Provide Technical solutions and solve complex business problems with minimum downtime. 2. Application packaging and publishing - Manage the deployment process of mobile applications to app stores, including testing, release, and updates, Scripting, App packaging and publishing

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3.0 - 6.0 years

0 - 2 Lacs

Noida, Ahmedabad

Work from Office

As a Desktop Support Engineer, you will provide technical support to users, ensuring the smooth operation of computer systems and networks. You will troubleshoot and resolve hardware and software issues.

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10.0 - 15.0 years

5 - 8 Lacs

Noida

Work from Office

Job Summary: The Junior End User Computing (EUC) Support is responsible for leading and managing the team that delivers high-quality support and services for all end-user computing needs across the organization. This role ensures smooth operation, high availability, and a user-focused approach to EUC services, including desktops, laptops, mobile devices, virtual desktop infrastructure (VDI), and collaboration tools. 10 years Exp Key Responsibilities: Service Delivery Oversee day-to-day operations of EUC support across global/regional offices. Ensure timely resolution of incidents, service requests, and escalations. Manage software and hardware lifecycles, including procurement, deployment, and decommissioning. Technology & Tools Management Drive improvements in endpoint management (SCCM, Intune, Manage Engine, etc.). Maintain and evolve compliance tools platforms and endpoint security measures. Standardize EUC environments to reduce complexity and improve user experience. Stakeholder Management Act as the point of contact for senior stakeholders regarding EUC support. Regularly review service feedback and identify opportunities for improvement. Manage vendor relationships and service contracts related to EUC tools and services. Manage client escalations and have regular connect with the client. Daily, Weekly, Monthly and Quarterly review with client. Preferred Certifications (Optional): ITIL v4 Foundation / Intermediate Microsoft 365 Certified: Modern Desktop Administrator Associate

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7.0 - 12.0 years

16 - 18 Lacs

Bengaluru

Work from Office

Required Skills Technology | Mobile Device Management (MDM) Tools | Microsoft Intune Technology | Mobile Device Management (MDM) Tools | Good Technology Secure EMM Suite Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Modern Desktop Administrator Associate (MD-100 and MD 1) Mobility Subject Matter Expert s primary responsibility is to provide support to an organization s mobility (MDM/MAM) infrastructure to help them meet their business goals on the go. This is done by performing the regular BAU activities on cloud mobility infrastructures like Microsoft Intune or SAAS/ On-premises mobility infrastructures like Ivanti MobileIron or equivalent platforms, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also spills over to the bigger Application support including custom application packaging and publishing 1. Manage, Proactive monitoring, Administer, Troubleshoot, and provide L1/L2 support for mobility infrastructure 2. Plan and execute upgrades, projects defined by customers 3. Create, design, manage Microsoft Endpoint Manager (Intune) standalone/Hybrid supporting large user base 4. Manage AAD, Autopilot, Conditional Access, Configuration Profiles and Compliance policies. 5. Knowledge of Mobile Operating Systems (iOS, Android), seamless onboarding technologies (DEP/ZeroTouch), Android for Work/Work Profile, iOS Device Management (Legacy, Supervised and User Enrolment) 6. Create and manage Device enrolment Policies (Android, Apple, Windows Autopilot). 7. Create, manage, and modify iOS, Android, and Windows application signing, provisioning and deployment. Technical Skills 1. Mobility - Complete hands-on experience in implementing and managing On-premises/cloud mobility MDM and MAM solutions; Intune, MobileIron or equivalent platforms. - Hands-on with Autopilot, Enrolment, configuration policies, Conditional access, Compliance and Security. - Strong understanding of the Microsoft 365 suite on mobile devices. - Provide Technical solutions and solve complex business problems with minimum downtime. 2. Application packaging and publishing - Manage the deployment process of mobile applications to app stores, including testing, release, and updates, Scripting, App packaging and publishing

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0.0 - 5.0 years

30 - 35 Lacs

jammu

Work from Office

Job_Description: Skills area Windows Server Technologies, Building new Servers, Deploying servers File Servers Printer Domain Controllers Some knowledge of BICEP or other Infrastructure as code technologies Exposure to Email Migration, On prem to M365, or Tenant to Tenant migrations with tools like migration Wiz or manually Email Filtering technologies like Mimecast M365 MDM and Intune configuration Autopilot Deployment etc. M365 Security Azure Knowledge , Maintaining and deploying infrastructure into Azure Certificates any of the following certifications or higher Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) or Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Windows Server (AZ-800, AZ-801) They need to be Self starters, be able to think of their feet and Agile Benefits - Annual Bonus - Provident Fund - Performance bonuses - Employee's State Insurance Corporation - Medical Insurance - Night Allowances - Pick and Drop facilities (Only for Female Staff) - Day outs for Staff - Team Lunches - Maternity/Paternity leaves - Retirement Benefits - National and International tour packages after successful completion of service as per company policies - Paid Time Off - Flexible work schedules and workplace perks like on-site snacks - Flexible working - Salary reviews are subject to annual performance/annual appraisal reviews ,

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