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1.0 - 3.0 years
2 - 3 Lacs
Mohali
Work from Office
Hiring Desktop Troubleshooting specialist Location- Mohali Salary - 20k to 30k Qualification- Graduation Exp - 1+ year in desktop troubleshooting Call/WhatsApp@7986969965
Posted 1 month ago
2 - 5 years
1 - 4 Lacs
Noida
Work from Office
Hope you are doing well. We are looking to onboard a Mid-Level IT Support Associate to support and enhance our internal IT operations. The ideal candidate should have a minimum of 3 years of relevant experience and be capable of independently managing day-to-day IT support responsibilities across users, systems, and applications. Brief Job Description- The candidate will be responsible for supporting the IT team across a variety of systems and platforms, including: Extensive user support on Microsoft Office 365 applications (Outlook, Excel, Word, Teams) Troubleshooting and support for Windows 10/11 environments Basic user administration in Microsoft 365 Admin Center and Google Workspace Experience with Microsoft Exchange Online mailbox creation, forwarding rules, transport rules Basic understanding of AWS IAM and permissions management Support for endpoint device management tools (Intune or equivalent) Hands-on experience with Outlook mail flow troubleshooting , SPAM filtering , and external email delivery checks Exposure to tools like Microsoft Teams , Google Meet , and Zoom for virtual collaboration Comfort working with tools like PowerShell for automation and reporting tasks Proficient in client communication, especially with teams based in the US and UK. This role is intended to provide both operational support and assistance with ongoing IT initiatives, including user setup automation, security policy rollouts, and third-party platform integrations. The position is a night shift role located in Noida and offers a hybrid work model. Hybrid: 2 weeks onsite and 2 weeks WFH Location: Noida sector 63
Posted 1 month ago
1 - 5 years
2 - 3 Lacs
Thane, Bhiwandi, Navi Mumbai
Work from Office
Position Summary: The Desktop Support Executive will be responsible for providing on-site and remote technical support to end-users within a retail store environment. This includes troubleshooting hardware and software issues on desktops, laptops, POS systems, printers, and other IT equipment. The role requires prompt, professional, and courteous service, ensuring minimal disruption to store operations. Key Responsibilities: Technical Support: Provide first-level support for desktop computers, laptops, and retail-specific hardware like POS systems, barcode scanners, receipt printers, and price checker machines. Diagnose and resolve hardware and software issues promptly to minimize store downtime. System Maintenance: Ensure all IT equipment in stores is up-to-date, functional, and follows the organizations security standards. Perform periodic maintenance checks on IT equipment to ensure optimal performance. Incident Management: Log and manage service requests, incidents, and issues reported by store staff, maintaining detailed documentation for future reference. Escalate issues to the IT Manager or relevant support teams when necessary, ensuring timely resolution of critical issues. Installation and Setup: Set up and configure new desktops, POS systems, printers, and other IT hardware for store openings, relocations, or expansions. Install and update essential software and applications on end-user systems. User Training and Support: Assist store staff with troubleshooting basic IT issues, such as password resets, system navigation, and usage of retail-specific applications. Provide on-site guidance for the efficient use of technology in day-to-day operations. Inventory and Documentation: Maintain accurate records of IT assets, including serial numbers, warranties, and repair history for all store equipment. Track and manage spare parts inventory, ensuring the availability of essential components for quick replacements. Network Support: Troubleshoot basic network connectivity issues for store Wi-Fi, LAN, and VPN connections. Coordinate with the network team for complex issues or updates. Preferred candidate profile Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Proficient in Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Knowledge of retail software and hardware (POS, scanners, printers) is an advantage.
Posted 1 month ago
1 - 6 years
0 - 2 Lacs
Peddapalli
Work from Office
We are seeking a Desktop Support Engineer to provide technical support for end-users, including troubleshooting hardware, software, network, and printer issues. The role involves managing Azure, Intune, Office 365, and network devices. Key Responsibilities: Provide desktop, laptop, printer, and peripheral support. Resolve hardware/software issues for Windows and macOS. Manage user accounts via Active Directory. Support Azure, Intune, Office 365, and network devices (routers, switches). Handle service desk tickets and ensure timely resolution. Maintain customer satisfaction through clear communication. Interested candidate can share their CV at srabani.karmakar@teamcomputers.com or WhatsApp at 9289088151
Posted 1 month ago
1 - 3 years
2 - 3 Lacs
Mumbai Suburban, Navi Mumbai
Work from Office
Supporting laptops, desktops, printers and other end-user devices; including application support, basic Networking. Deploy, maintain, troubleshoot, install and configure. Configure apps on cloud and biometric interfaces. Required Candidate profile Good verbal and written communication skills Taking ownership of work assigned. 24x4 support / rotational shifts Need minimum 1 year commitment. Perks and benefits as per standard company policies...
Posted 1 month ago
5 - 10 years
1 - 6 Lacs
Mumbai
Work from Office
Good Understanding about Hardware as well as software of laptop, desktop & priter Powai- Hiranandani Experience required- 5-7 Years Skill sets- Good Communication skill Good Understanding of Application installation & Troubleshooting, Good knowledge regarding Laptop, desktop & printers Remote desktop support
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Hyderabad
Work from Office
The AVD Engineer will be responsible for documenting and implementing complex virtual desktop interface solutions to be consistent with the global institutional policies/procedures. A successful candidate will be a part of the global team of AVD Engineers to perform integration activities between R1 and Cloudmed systems to create a unified AVD experience. Duties also include communicating technical/complex information both verbally and in writing, establishing, and maintaining cooperation, understanding, trust and credibility between all team members. In this role, AVD Engineer will be responsible for ensuring the optimal operation of the R1s AVD infrastructure by analyzing performance, capacity planning, installation, and maintenance of Azure AVD-related applications, and supporting all AVD infrastructure hardware and software. The successful candidate must have been a part of a successful project on deployment, management, and migration for large virtual desktop user base (2,000 + users). Responsibilities: Under a general guidance of the AVD Team Manager, carries out testing procedures and implementation plans to ensure operational reliability and scalability of AVD In alignment with the project goals, carries out procedures on R1 and Cloudmed infrastructure access for end users and development teams Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the virtual infrastructure Analyzes existing systems and processes to recommend changes/improvements to maximize user capabilities Works with other Team members to ensure project delivery expectations are effectively communicated and met Provides Tier 2/3-type support for global AVD infrastructure (serves as a point of escalation for Tier 1 support) Participate in on-call rotations and perform off-hour maintenance activities Leads technical initiatives as assigned and acts as a mentor for other team members Designs, automates and engineers high-availability, scalable solutions for new and existing services Deploys, administers, and secures AVD environments for business needs (image management, application packaging, patching and deployment) Researches, implements, and documents new tools and processes Performs multiple tasks concurrently and responds to emergency situations effectively Performs duties in a professional, polite, considerate, courteous, and timely manner Understands, supports, enforces, and complies with company policies, procedures and standards of business ethics and conduct Required Qualifications: Associate or bachelor's degree in computer science or related discipline, relevant experience may substitute for the degree 3-5 years of overall virtual desktop experience 3-5 years extensive Microsoft server/desktop administration and Active Directory in multi domain forest environment (including GPOs, JSON, PowerShell scripting, DNS, DHCP, ADFS, RDS (Remote Desktop Services), SQL) Expertise in the Windows 10 operating environment, imaging process and Office 365 Experience creating, maintaining, and communicating complex information technology documentation Working knowledge of Azure administration Experience creating software packages, deployment, patch management, data, and cost analytics Knowledge of Azure cloud, networking, and enterprise architectures Desired Qualifications: Designing and supporting Microsoft infrastructure solutions including Azure Virtual Desktop, on-prem, cloud and hybrid Experience working with multiple vendors such as Microsoft (primary), Citrix, and VMware Horizon (desirable but not required) Hands-on experience with on-Prem Active directory, Microsoft Intune, and Azure AD, Infrastructure-as-Code deployment with automation Azure, Citrix, VMware or relevant to AVD Certifications highly desirable Ability to maintain the highest levels of customer satisfaction and be service-oriented Excellent verbal and written communication skills Team-oriented and adaptable.
Posted 1 month ago
1 - 2 years
1 - 4 Lacs
Hyderabad
Work from Office
Roles &Responsibilities 1.Install, configure, and maintain operating systems, software applications, and system management tools. 2.Monitor and maintain network stability, ensuring high levels of performance and security. 3.Troubleshoot system and network problems, diagnosing and resolving hardware or software issues promptly. 4.Network Administration: Manage and maintain LAN/WAN infrastructure, including routers, switches, firewalls, and VPNs. Monitor network traffic, analyze network performance, and optimize network configurations for efficiency. 5.Implement and maintain network security protocols and procedures to protect data and systems from unauthorized access or breaches. 6.Server Administration: Administer and maintain server hardware, operating systems, and virtualization platforms. Monitor server performance, troubleshoot issues, and optimize server configurations for reliability and scalability. Implement backup and disaster recovery solutions to ensure data integrity and business continuity. 7.User Support and Training: Provide technical support and assistance to end-users, resolving hardware, software, and network issues. 8.Train end-users on the proper use of hardware, software applications, and security protocols. 9.Develop and maintain technical documentation, guides, and manuals for internal use. 10.Security Management: Implement and enforce security policies, procedures, and best practices to protect organizational assets. 11.Conduct regular security audits and vulnerability assessments, addressing any identified risks
Posted 1 month ago
3 - 8 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability. You will create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborating with vendors and assisting service management teams with issue analysis and resolution will be part of your daily tasks. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Proactively identify and resolve technical issues. Assist in the implementation of system upgrades and enhancements. Provide technical support to end-users and internal teams. Document troubleshooting steps and solutions for future reference. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of IT infrastructure and networking concepts. Experience in troubleshooting and resolving technical issues. Knowledge of virtualization technologies and cloud computing. Familiarity with ITIL framework and service management practices. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
3 - 8 years
1 - 5 Lacs
Kolkata
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system and software problems. Maintain documentation of system configurations and troubleshooting procedures. Assist in the implementation of new technologies and upgrades. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of IT infrastructure and network systems. Experience in troubleshooting hardware and software issues. Knowledge of server and network configurations. Familiarity with virtualization technologies. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
3 - 8 years
1 - 5 Lacs
Kolkata
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Implement system upgrades and patches as required. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of virtualization technologies. Experience in managing Citrix environments. Knowledge of networking concepts and protocols. Familiarity with Windows Server and Active Directory administration. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
5 - 10 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Microsoft Azure Windows Virtual Desktop Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure seamless communication within the team and stakeholders Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration Good To Have Skills: Experience with Microsoft Azure Windows Virtual Desktop Strong understanding of Citrix Virtual Apps and Desktop Administration Experience in designing, building, and configuring applications Knowledge of application development best practices Additional Information: The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
3 - 8 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, NetScaler Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Description:Citrix Engineer provides high-class troubleshooting and solutions to problems relating to the Citrix platform. The individual maintains and monitors how the Citrix settings and dependencies perform. Also, he/ she offers Citrix support and perform administrative duties relating to the final consumer's environment. Finally, the professional ensures that the Citrix server's off-hour upgrades and upkeep, get applied and coordinated. The engineer is responsible for any issues related to applications, network, and storage. The users usually look for a Citrix Engineer when they encounter any problems. It has become mandatory for the engineers to keep themselves updated with the changing technologies.Must Have Skills: Citrix XenApp and Xen-Desktop, PVS and MCS, UPMGood to Have Skills: Azure AVD basic knowledgeJob RequirementsKey Responsibilities Managing the published applications on Citrix Xen-app Managing VDI workloads through Xen-desktop. Publishing application as per the requirement. Deploying Virtual desktops, capacity management for the VDI Platform. Deep technical skills in Machine creation services, Machine catalogs and delivery groups. Patching and vulnerability Management on Citrix servers. Managing the Hypervisor, where VDI's are hosted, VDI patch management, application deployment strategies. In-depth understanding of pooled and streamed Machines. Managing the DB where all Citrix site configurations are stored. Managing Provisioning services. (V-disk configuration, target device MGMT) Experience in doing in place and parallel Citrix infra upgrades. Experience in VDA upgrade via MECM packaging and automation. Experience in upgrading Windows 10 OS and working with application team for compatibility issues and doing end to end troubleshooting. Responsible for incident, change, service request and Problem management. Need to have scripting skills in PowerShell. Technical Experience: Citrix XenApp / Xen-Desktop 1912 CU6 , CVAD 2203 Administration of Citrix XenApp Sites Storefront configuration and administration PVS administration (Creation of golden image, target device management, Troubleshooting) Configuration of Citrix server policies, Load Management and Printers in the sites. Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 1912 Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment. In-depth knowledge in dealing with Windows Registry and File Systems. Green field deployment of Citrix and Upgradation Minimum 18 months of experience in managing Citrix Xen-app, Xen-Desktop and PVS administration. Need to have good understanding of ITIL process. Architecting and planning for a Citrix Infra on Azure Platform. Professional Attributes: Take part in 24x7 Shift rotations including Morning, Evening and Night Shifts. Work out of hours, evenings, nights, weekends, bank holidays at reasonable request to perform production changes. Travel to other locations when required. Able to work from home occasionally. Be flexible to work with other platforms. Improve the Knowledge in different and latest technologies. Educational Qualification: Graduate. Qualification 15 years full time education
Posted 1 month ago
1 - 6 years
1 - 1 Lacs
Kolkata
Work from Office
Responsibilities: * Provide desktop support for hardware & software issues * Troubleshoot LAN connectivity problems * Install Windows OS on PCs * Assemble new desktops from scratch * Manage desktop administration tasks Provident fund Health insurance
Posted 1 month ago
3 - 8 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education L2 Support Engineer - Citrix, VDI, AVD, PVS, App Layering, and Windows 365________________________________________Job Summary :We are looking for an L2 Support Engineer to handle daily operational support and troubleshooting for Citrix XenApp/XenDesktop, Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD), Citrix Provisioning Services (PVS), App Layering, and Windows 365 (W365). The candidate will work closely with the L1 and L3 teams to ensure smooth operation, resolve user issues, and execute routine maintenance tasks.________________________________________Key Responsibilities:Support and Maintenance: Provide day-to-day operational support for Citrix XenApp/XenDesktop environments, including user session troubleshooting and application delivery issues. Assist with basic administration and support for Azure Virtual Desktop (AVD) and Windows 365 (W365) virtual desktops. Monitor and support Citrix PVS, ensuring desktops are provisioned and operating as expected. Resolve basic issues related to Citrix App Layering, such as layer updates or application conflicts.Incident and Request Management: Handle escalations from the L1 support team and resolve incidents within SLAs. Respond to user issues related to login failures, session performance, and application access. Assist with provisioning, de-provisioning, and updating of virtual desktops in W365 and AVD environments.Monitoring and Reporting: Use tools like Citrix Director, Azure Monitor, and vendor dashboards to monitor VDI environments and identify potential issues. Log and document issues, changes, and resolutions in the ticketing system.Basic Administration and Updates: Perform regular updates to Citrix images, PVS vDisks, and AVD/W365 session hosts under guidance from L3 engineers. Execute minor configuration changes, including Citrix policies, user profile adjustments (FSLogix or UPD), and session timeouts. Assist in implementing application or OS layer updates in Citrix App Layering.Collaboration and Escalation: Collaborate with L3 engineers to escalate unresolved or complex issues. Work with cross-functional teams to ensure smooth delivery of virtual desktop services. Participate in team meetings and contribute to knowledge-sharing initiatives.________________________________________Required Skills and Experience: 2–4 years of experience in supporting Citrix XenApp/XenDesktop environments. Basic knowledge of Azure Virtual Desktop (AVD) and Windows 365 (W365) administration. Familiarity with Citrix PVS (Provisioning Services) for image delivery. Understanding of Citrix App Layering for application and OS updates. Experience with Windows Server (2016/2019/2022), Active Directory, and basic Group Policy troubleshooting. Hands-on experience with user profile management tools like FSLogix or UPD. Ability to analyze and resolve common VDI-related issues such as session slowness, application failures, and profile loading errors.________________________________________Preferred Skills: Basic scripting knowledge (PowerShell) for repetitive tasks. Experience with monitoring tools like Citrix Director, Azure Monitor, or similar. Understanding of ITIL processes for incident, problem, and change management.________________________________________Certifications (Optional): CCA-V (Citrix Certified Associate – Virtualization) Microsoft Certified:Azure Fundamentals ITIL Foundation________________________________________Key Competencies: Strong troubleshooting and analytical skills. Good communication skills for interacting with users and team members. Ability to prioritize tasks and work under pressure. Eagerness to learn and grow in a fast-paced environment." Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Stay updated with the latest technologies and industry trends. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of virtualization technologies. Experience in managing Citrix environments. Knowledge of networking concepts and protocols. Hands-on experience in troubleshooting server and network issues. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 month ago
years
1 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring for our clients Outlook Config OS Installation,Configuration &Troubleshoot issues. Knowledge in Ticketing Tools,DNS,DHCP,AD Any Graduate Only Freshers Sal : 20k - 35k Intersted Call HR DEEPIKA 9008727428 Required Candidate profile Immediate Joiner FRESHERS ARE WELCOME Training will be provided Good Communication Quick Learner Team Worker Only Male Candidate Career Gap& Arrears also acceptable
Posted 1 month ago
2 - 7 years
1 - 5 Lacs
Kolkata
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering high-quality support to enhance system performance and reliability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the implementation of technology at the operating system level across all server and network areas. Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of server and network management. Experience with troubleshooting and resolving technical issues. Familiarity with various operating systems and software solutions. Ability to document technical processes and solutions effectively. Additional Information: The candidate should have minimum 2 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
12 - 17 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Micro Focus LoadRunner, C (Programming Language), Java, Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and contribute to key decisions in application development projects. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the team in implementing best practices for application development Conduct regular code reviews and provide feedback for improvement Stay updated on industry trends and technologies to enhance application development processes Professional & Technical Skills: Must To Have Skills: Proficiency in Micro Focus LoadRunner Strong understanding of performance testing methodologies Experience in designing and executing load and stress tests Knowledge of scripting languages for performance testing Hands-on experience in analyzing test results and identifying performance bottlenecks LRE experience of more than 9+ yrs Experience in Leading Diverse Teams Hands-On Expert in Scripting with LoadRunner (has to be able to Mentor junior resources and help solve issues they can't solve)oMust have experience with many protocols (HTTPS/Webservices/TruClient) ?CITRIX, SAP, JAVA, C, .NET, MQ, LDAP, etc., are all a plus. Role is 50% hand-on building/fixing/running performance tests, 50% management of 10-15 resources including providing guidance re:strategy. Position must be in Pune. Ideally resource would have experience in either SAP or Salesforce Resource needs to have experience in at least one APM tool (DynaTrace, New Relic, Data Dog, AppDynamics, etc) Experience in installing/configuring/upgrading LoadRunner Enterprise instances is a plus. Additional Information: The candidate should have a minimum of 12 years of experience in Micro Focus LoadRunner This position is based at our Pune office A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
2 - 5 years
3 - 3 Lacs
Daund
Work from Office
Role & responsibilities Job Title: IT Support Officer Department: IT & Systems Location: Daund Reporting To: IT Manager / Admin Head / Plant Head CTC: 3.50 LPA Experience Required: 25 years in IT infrastructure support with focus on CCTV, telecom, and networking Job Purpose: To ensure smooth functioning, maintenance, and troubleshooting of the organization's surveillance systems (CCTV), telecom infrastructure (EPABX, intercom), and internet/network connectivity to support uninterrupted operations. Key Responsibilities: Surveillance Systems (CCTV): Install, monitor, and maintain CCTV cameras, DVR/NVR systems, and related infrastructure. Troubleshoot issues with live feeds, recording failures, or camera breakdowns. Regularly back up surveillance data and ensure secure storage. Telecom Infrastructure: Manage and maintain EPABX systems, intercoms, and internal telephone lines. Handle extensions, call routing, and connectivity issues. Coordinate with telecom service providers for line issues or upgrades. Internet & Networking: Monitor and ensure stable internet connectivity across departments. Manage LAN/WAN setup, routers, switches, and firewalls. Troubleshoot network-related problems for end-users. System Support: Provide basic IT support for hardware like desktops, printers, and biometric attendance systems. Maintain an asset register for all IT and surveillance equipment. Vendor Coordination: Liaise with external vendors for hardware maintenance, AMC, and installation of new systems. Follow up on service requests and ensure timely resolution. Reporting & Documentation: Maintain service records, downtime logs, and installation reports. Report daily/weekly status to the reporting manager. Key Requirements: Education: Diploma / B.E. / B.Sc. in IT, Electronics, or Computer Science Experience: 2–5 years in a similar role managing CCTV, telecom, and internet systems Skills: Knowledge of IP & analog CCTV systems, DVR/NVR configurations Familiarity with EPABX/intercom systems and basic telephony Hands-on experience with routers, switches, and basic network troubleshooting Basic knowledge of firewall, static/dynamic IP setup, and structured cabling Strong problem-solving and communication skills Preferred Industry Background: Manufacturing, Plant Operations, Corporate Offices, or similar setups with CCTV, telecom, and IT infrastructure needs
Posted 1 month ago
2 - 4 years
5 - 8 Lacs
Vijayawada
Work from Office
IT Support Specialist Summary Apply Now Vijayawada Full-Time 2-4 years Industry IT/Technical Support Responsibilities Provide Level 1 and 2 support for IT issues. Install, configure, and maintain IT equipment and software. Troubleshoot network, hardware, and software issues. Document IT procedures and maintain knowledge bases. About The Role Provide technical support to end-users and resolve IT issues. The role involves troubleshooting hardware, software, and network problems and ensuring smooth IT operations across the organization. Qualifications Provide Level 1 and 2 support for IT issues. Install, configure, and maintain IT equipment and software. Troubleshoot network, hardware, and software issues. Document IT procedures and maintain knowledge bases. Skills Strong troubleshooting skills for hardware and software. Knowledge of Windows and Linux operating systems. Understanding of networking concepts and protocols. Excellent communication and customer service skills.
Posted 1 month ago
3 - 6 years
3 - 5 Lacs
Vadodara
Work from Office
Troubleshoot Desktop/Laptop/Workstation Hardware as well Network issues. Handling Tickets, Managing Assets and Inventory data. Responsible for local procurement of IT Assets & accessories. Provide support and troubleshooting as an when required. Required Candidate profile BE/MCA/Msc IT with 3+ years of experience as System Admin / IT Admin executive. Must be good at Networking, System Configuration and troubleshooting. Job opening is based near Vadodara.
Posted 1 month ago
5 - 10 years
1 - 5 Lacs
Noida
Work from Office
Key Responsibilities Team Leadership & Development : Manage and mentor the IT support team, providing guidance, training, and performance evaluations to ensure a high-performing support function. Service Desk Management : Oversee daily operations of the IT help desk, ensuring prompt and effective handling of support requests and incidents. Policy & Procedure Implementation : Develop and enforce IT support policies and procedures to standardize operations and improve efficiency. Performance Monitoring : Track key performance indicators (KPIs) such as response times, resolution rates, and user satisfaction to assess and enhance support services. Vendor & Asset Management : Manage relationships with external vendors, oversee procurement of IT equipment, and maintain accurate records of IT assets. User Support & Training : Provide high-quality technical assistance to users, including training sessions to enhance their understanding of IT systems and tools. Security & Compliance : Ensure IT support practices comply with organizational security policies and relevant regulations, addressing vulnerabilities proactively. Documentation : Maintain comprehensive documentation of support processes, configurations, and procedures for reference and continuity.Jobed.ai+2CompTIA+2Octo Telematics+2BizIT Solutions Ireland Qualifications & Experience Experience : Minimum of 4 years in IT support roles, with at least 2 years in a managerial or supervisory position. Essential Skills Technical Proficiency : Strong understanding of IT systems, networks, hardware, and software applications. Leadership : Proven ability to lead and develop a team, fostering a collaborative and productive work environment. Problem-Solving : Excellent analytical skills to diagnose issues and implement effective solutions. Communication : Strong verbal and written communication skills to interact with team members, stakeholders, and vendors. Customer Service Orientation : Commitment to delivering high-quality support and ensuring user satisfaction.Jobed.ai+1BizIT Solutions Ireland+1 Role & responsibilities Whatsapp Your Resume at 9910008177 email- hiring@buniyad.com or call at 9999064584
Posted 1 month ago
- 3 years
1 - 5 Lacs
Noida
Work from Office
About The Role Role Purpose Executive Assistant ? Do The ideal candidate will work closely with one or multiple Vice Presidents to assist with managing expense reports, travel arrangements (domestic and international) as well as calendar management. Ideal candidate is one who strives for excellence, has a cooperative spirit, is compassionate and enjoys working in a fast paced environment where getting things done is a high priority. Incumbent will perform a variety of duties and task for Vice Presidents of business unit and may be directed to prepare or handle additional administrative tasks as needed. ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
- 1 years
1 - 2 Lacs
Chennai
Hybrid
About DotPe Dotpe is India's fastest-growing technology startup, where we are helping merchants in digital transformation and we are helping merchants in creating domains & Online Catalog. 2) QR Solu for Restaurants & Retail. Our other tools include Payments Integration is the only Indian platformonline. commerce, from merchants in rural pockets of India to FnB mega players. Headquartered in Gurgaon, Dotpe was founded in March 2020, and within a span of a year the company has empowered 5 Mn+ merchants across various categories to go online with their businesses. The company digitally powers the online ordering, payments, and delivery solution for small and medium-sized businesses. The company has an app called Digital Showroom that helps businesses open a digital storefront in under 15 seconds. The app oers a complete suite of business solution journey. It recently raised $27.5 million from investors like Pay-U, Google, and Info Edge Ventures, bringing their total funding to $35.5 million. Department: Delivery Support Job Overview : A Setup SpecialistIntern is responsible for configuring, installing, and optimizing various hardware and software systems to ensure efficient operation within an organization. This role plays a critical part in enhancing productivity, security, and overall performance. The Setup Specialist works closely with IT teams, end-users, and management to ensure that technology resources are properly implemented and maintained. *Eligibility Criteria • Basic knowledge in system setup, troubleshooting, and user support. • Strong attention to detail and organizational skills. • Excellent problem-solving and communication skills. • A 2-wheeler vehicle and a verified Driving License are mandatory Note: Preferred to have knowledge on any Point of Sales in the past; added advantage to have someone from F&B industry, open to travel and long hours, field job, good communication skills, well versed with system knowledge. Key Responsibilities: • Hardware and Software Setup: Install and configure software applications and operating systems at merchant site. Provide training to the merchant staff for the smooth onboarding and operations of the application. • Troubleshooting and Maintenance: Diagnose and resolve software issues promptly. Conduct routine system maintenance, including updates and backups. Provide regular reports on system health, issues, and resolutions. • Merchant Support: Assist merchants with technical issues, providing timely support and guidance. Train and educate staff on basic technology usage and best practices. Document common troubleshooting procedures for self-help and future reference. If interested, Kindly share your resume at ajeet.kumar@dotpe.in
Posted 1 month ago
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