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Helpdesk Executive / Front Desk Executive Godrej Properties

1.0 - 6.0 years

2 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Providing help and advice to visiting customers in case any help they ask for. Communicating courteously with customers by telephone, email and face to face. Investigating and solving customers problems. Handling customer complaints or any crises, such as security issues or a customer being taken ill. Make customers aware of non-accessibility in an under construction unit. Liaise with Security team in case of lost and found and communicate with customer. Keeping accurate records of discussions or correspondence with customers. Writing reports on analysing the customer service, that Property provides. Ensure completion if the activities with respect to the job requests /work orders and acknow...

Posted 3 months ago

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