5 Design Operations Jobs

We are looking for an experienced and strategic Senior Manager to lead Measurement, Reporting & Roadmap within our Design System Operations team. In this lead role, you will be responsible for driving adoption metrics, system health monitoring, and roadmap planning for the design system that serves our product, design, and engineering teams. Your main accountability will be aligning system evolution with business and platform goals. You will partner closely with design, engineering, and product leaders to scale and mature our systems capabilities across the organization. Your key responsibilities will include defining and overseeing strategic KPIs for design system adoption, scalability, and performance. You will lead the development of system dashboards and metrics reporting tools, conduct high-level audits to monitor consistency, reusability, and compliance, and translate metrics into actionable insights for executive leadership. In terms of leadership in reporting & communication, you will deliver compelling quarterly reports and executive briefings on system impact and performance. You will also drive stakeholder engagement, create alignment on priorities across design, product, and engineering, champion the value of design systems through storytelling, and present system insights to leadership and cross-functional teams. Regarding strategic roadmapping & prioritization, you will lead and maintain a strategic roadmap for the design system aligned with product development cycles. You will facilitate prioritization workshops based on business value, adoption, and team feedback, and own roadmap communications and alignment across senior stakeholders. You will also coordinate with DesignOps, Engineering, and Product Ops on system planning and resource allocation, build governance frameworks, and performance rituals for sustained impact. Qualifications: - 8+ years experience in design operations, product strategy, or data engineering roles - 2-4 years in a management role leading design systems or cross-functional UX/Dev teams - Proven track record of building measurable strategies in complex organizations - Familiarity with system tooling: Figma, Storybook, Tokens Studio, Zeroheight, GitHub - Experience with analytics tools: Looker, Tableau, Amplitude, or similar - Strong executive communication and cross-org influence skills Nice to Have: - Experience managing a design system at scale in a product-led organization - Understanding of accessibility, usability, and design-token frameworks - Familiarity with Agile and program management tools (Jira, Asana, Notion) What You'll Get: - Strategic leadership role shaping the future of our design and platform experience - Direct influence over cross-org priorities, design consistency, and system scalability - A collaborative, mission-driven team environment with room to grow - Opportunity to drive measurable impact at scale in a product-first company,

As a Service Design Strategist, you will leverage your 3+ years of experience in service design or digital experience strategy to lead the design of service blueprints and digital customer journeys in alignment with business outcomes. Your expertise in journey mapping, blueprinting, and service modeling will be crucial in identifying pain points and opportunities in the customer experience. You will be responsible for translating complex functional and nonfunctional requirements into actionable service design strategies, ensuring a solid understanding of digital platforms, design systems, and UX principles. Collaboration is key in this role, as you will partner with product, UX, and engineering teams to integrate service design into product development. Facilitating workshops and design sprints to co-create with stakeholders will be part of your routine, along with maintaining and updating service design documentation using tools like SharePoint and Mural. Your ability to apply sociocultural trends to innovate service designs will be highly valued, as you manage the service layer of digital products, including onboarding, support, and in-product guidance. You will advocate for user-centered service solutions across the customer journey, measuring and iterating on service design improvements based on customer feedback and business KPIs. Overseeing the service design process for medium to large projects, you will ensure alignment with delivery timelines and business objectives, using prototypes to communicate service design concepts clearly and tracking the impact of service improvements through performance indicators. To excel in this role, you should have a Bachelors/Masters in Design, Human-Computer Interaction, or equivalent experience, along with experience in e-commerce, SaaS, or platform-based digital services. Your strong problem-solving skills and ability to adapt to changing business needs will be essential in driving delivery and impact within the organization.,

You are an experienced professional with over 13 years of total experience, specializing in UX/UI design with a track record of leadership roles. You possess a strong human-centered and data-driven design mindset, along with excellent problem-solving skills. Proficiency in tools such as Figma, FigJam, Miro, Adobe Creative Cloud, etc., is one of your key strengths. You are adept at working independently and driving design initiatives proactively in a hybrid setup. Your prior experience in client-facing roles and involvement in pre-sales activities adds value to your profile. Your comfort with various design research methods, usability testing, and user journey mapping showcases your expertise in the field. Excellent written, verbal, and presentation skills enable you to effectively convey design solutions. You have a proven ability to collaborate cross-functionally in fast-paced, agile environments. Experience with design systems, accessibility standards, and design operations further enhances your capabilities. Your communication skills and ability to collaborate effectively with cross-functional teams are commendable. In this role, your responsibilities will include understanding clients" business use cases and technical requirements to create technical designs that elegantly meet the specifications. You will be mapping decisions with requirements and translating them for developers. Identifying various solutions and selecting the best option that meets clients" needs will be a key part of your role. Defining guidelines and benchmarks for non-functional requirements during project implementation is crucial. You will also be responsible for writing and reviewing design documents that explain the overall architecture, framework, and high-level design of applications for developers. Reviewing architecture and design aspects such as extensibility, scalability, security, design patterns, user experience, and non-functional requirements is an essential part of your role. You will ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements, as well as defining technologies, patterns, and frameworks to materialize it, is within your scope. Understanding and applying technology integration scenarios in projects, resolving issues raised during code/review through systematic analysis of the root cause, and conducting POCs to validate suggested designs/technologies are also part of your responsibilities. Your qualifications include a Bachelor's or Master's degree in computer science, Information Technology, or a related field.,

As a Digital Product Engineering company, Nagarro is seeking an individual with over 11 years of experience in UX/UI design, including leadership roles. The ideal candidate should possess a strong human-centered and data-driven design mindset with excellent problem-solving skills. Proficiency in tools such as Figma, FigJam, Miro, Adobe Creative Cloud, etc. is essential for this role. The successful candidate should be able to work independently and drive design initiatives proactively in a hybrid setup. Previous experience in client-facing roles and involvement in pre-sales activities is highly preferred. Familiarity with various design research methods, usability testing, and user journey mapping is necessary. Excellent written, verbal, and presentation skills are required to effectively convey design solutions. Collaboration in fast-paced, agile environments is a key aspect of this role. Experience with design systems, accessibility standards, and design operations will be beneficial. Strong communication skills are essential for effective collaboration with cross-functional teams. Responsibilities of this position include understanding clients" business use cases and technical requirements to convert them into technical designs that elegantly meet the requirements. The candidate should be able to map decisions with requirements and translate them for developers. Identifying different solutions and selecting the best option that aligns with clients" needs is crucial. Defining guidelines and benchmarks for non-functional requirements during project implementation is part of the role. The candidate will be responsible for writing and reviewing design documents explaining the overall architecture, framework, and high-level design of applications for developers. Reviewing architecture and design on various aspects such as extensibility, scalability, security, design patterns, user experience, and non-functional requirements is essential. Developing and designing the overall solution for defined functional and non-functional requirements, as well as defining technologies, patterns, and frameworks to materialize it, are key responsibilities. The candidate should understand and relate to technology integration scenarios and apply these learnings in projects. Resolving issues raised during code reviews through exhaustive systematic analysis of the root cause and justifying the decisions taken are crucial aspects of the role. Performing proof of concepts to ensure that suggested designs/technologies meet the requirements is also part of the responsibilities. Qualifications for this position include a Bachelor's or Master's degree in computer science, Information Technology, or a related field.,

Summary : The Product Design Manager leads a multiple product design teams aligned with business value streams and oversees the resource management, design performance, analytics, planning and reports on impact. You will ensure the design team function aligns with business objectives and goals through strategic alliances with cross-functional partners. The ideal candidate will have the full range of people management skills, product design strategy, strong leadership and communication skills to develop and maintain fruitful relationships with associates, clients and customers. Youll have a bias toward action and ask, what needs to be done? Responsibilities: Collaborate and contribute to the formation of value stream strategy and priorities and build cross-functional consensus around vision at the product level. Tirelessly challenge the status quo with > Highlight and communicate stories of design partnership at the product level through case studies. Tell the powerful narrative of the customer and/or client to build empathy Collaborate, shape and influence design philosophy, best practices and principals that unifies the design approach across teams Introduce new technologies to augment product design solutions for competitive business advantage Develop and implement effective retention and engagement strategies to ensure teams are healthy, highly motivated and enjoy peak morale Develop, analyze, track and report the design workflow metrics and seek new ways of working to improve team performance, design cycles, and outcomes Advocate a strong point of view to continually raise the bar on quality across the product overall, influencing how other functions apply rigor to deployed experiences. Confidently and rapidly respond to change with a tangible action plan Navigate and clear any roadblocks that hinders team progress Drive design-led projects, in alignment with business strategy and product lifecycle stage. Pitch relevant opportunities for the business, which are grounded in business strategy and market dynamics. Identify and facilitate opportunities for Product Design Leads and Senior Product Designers to influence business and executive leaders. Shift hiring practices to ensure you level up the team and expectations. Demonstrate active listening, effectively give and receive constructive feedback to nurture individual talent through coaching and performance management Drive a design perspective in business development activities, including proposals, presentations, demos and pitches Continuously evaluate and make recommendations to improve the product design process and systems Create program level training for onboarding, workshop facilitation, design thinking, communication skills, storytelling and articulating design in presentations. Required Qualifications: The ideal candidate will have a background in design and project management, as well as excellent communication, organizational, and people management skills. Ability to travel up to 20% 8+ years of experience and a Bachelors degree, or higher in Design, Design Management, Product Management or a related field. Proven experience in design operations, project management, or a related role within a product design environment. Energetic self-starter that does the very best to make things right, contributes consistently and takes accountability when things go wrong even in the most challenging circumstances Excellent communication and high emotional intelligence, with the ability to build positive relationships with team members and stakeholders. Possess a growth mindset and demonstrate active listening during feedback, problem-solving and difficult discussions Analytical mindset with a focus on data-driven decision-making Leadership qualities, including the ability lean into challenges to make things better, mentor and inspire team members, fostering a collaborative and innovative work culture. Problem-solving skills to address challenges in cross-functional collaboration and optimize processes for better outcomes.