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Deputy Manager - Operations

Deputy Manager - Operations

WNS

0 years

Nashik Maharashtra India

Posted:8 months ago

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Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Strong client communication.
Manage team and new opportunities3. Flexible with shifts
Ensuring Operations KRA - Internal/External Service level agreement are met
Drive brainwave initiative in the team
Understand and abide by the importance of discipline, punctuality & protocol
Conduct monthly 1o1
Address any people issues on timely basis
Employee Engagement activities
Represent Operations for Internal and external audits
Managing TAT and Quality SLAs

Qualifications

Graduation

Skills Required

management technology analytics manufacturing shipping logistics healthcare spectrum finance accounting procurement collaborative vision service drive engagement

Work Mode

On-site

Job Type

Part Time

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Deputy Manager - Operations