91 Deposits Jobs - Page 4

Greetings from Novac! Join one of India's Top 100 Best Companies to Work for, Novac Technology Solutions Private Limited. As a digital transformation and cloud solutions company with expertise in various industry segments, we innovate and create a niche for organizations in an ever-evolving landscape. We are diverse and inclusive work environment drives quality creativity, higher productivity, and unrivaled performance. Our team of diverse employees and their novel ideas are a significant factor in our success. Novac is currently hiring for Backoffice Operations - Investments! Please read the criteria before applying: Designation: Assistant Manager/Deputy Manager Years of experience: 3 to 7 years Location: Navi Mumbai Key roles and responsibilities: Handling Fresh investments, refund, renewal, Foreclosures of Fixed Deposits and issuance of duplicate receipt. Scrutinizing and verifying of Documents for above mentioned activities. KYC Documents verification and data entry in system for the above activities. Maintaining MIS & reply to mails & back end operation for all above process on day to day base. Handling walk-in customers Queries/Complaints/Request related to Deposit Servicing & Operations Activities. Coordinating with HO for fulfilling the deposit related service. Resolving the discrepancies by coordinating with Branch and preparing renewal notices. Handling interest related issues, like revalidating the old cheques & warrants, Interest paid cases through NEFT, Interest return cases etc. Handling Master of Updata Process in which changes can be made in original FD receipt after certification as per customers need. Handling Dispatch process of deposit bonds to the customers & Branches maintaining the quality in the work. NOTE: Candidates who applied for last 6 months are not eligible.

Position: BRANCH HEAD Organization Name: Sakthifinance Financial Services Limited Industry: Banking and Financial Services Products/ Services: Lockers, Deposits, Mutual Funds Responsible for the overall sales and operational function of the branch Manage team to build sales / operational functional excellence Handholding, mentoring and coaching for performance Plan and execute activities to promote products and services to acquire clients Engage client relationship to enhance stickiness thus creating opportunities for up sell and cross sell. Achieve product and revenue mix as will be decided my Management from time to time. Ensure promptness in handling MIS including escalations relating to sales activities and documentation Track and Manage performance of sales and back end staff Adhere to rules and regulations, monitor them regularly Take accountability for Consistent achievement of monthly targets. Requirements: Ability to stay abreast of competing markets and provide reports on market movement and penetration Experience in Sales Management with proficiency in Activity and Performance management. Team Building and organizational skills. Customer Centricity and results driven Strong communication and people skills Learning orientation.

What we need = Product owner with strong core BA in Core BANKING Domain is must within Deposits/Loans/Payments/Finance with 15 + yrs of experience and expert in IT development cycles In this role, you will: Provide Business, Product Owner and Agile team with the functional support whilst evolving the product roadmap, creation of user stories and managing the product backlog Perform solution analysis on customer journeys and product functionality Work within small to medium sized, low to medium complexity technology projects which can span across multiple business units and geographies Be responsible for ensuring the team works within an Agile delivery methodology and that the backlog of requirements and solution analysis feeds into Technology Projects and Programmes Understand risk exposure to the bank and help scrum masters, project managers and senior colleagues manage it Support delivery throughout the entire lifecycle of the project from user requirements to go live Contribute to the development and learnability in Core banking Possess at least one technical capability such as cloud, digital, security, microservice, architecture platform experience Have experience leading Agile teams preferably using DevOps practices such as continuous integration, continuous deployment, and test automation. You will have working knowledge of Agile ways of working and tools (e.g. Scrum, Kanban, LEAN, JIRA, Confluence). Additionally, experience in Disciplined Agile and SAFE framework preferred Qualifications - External To be successful in this role, you should meet the following requirements: Experience required - 14+ yrs Possess excellent domain knowledge in core banking Relevant experience in core banking for this role covering one or more domains such as accounts, core banking related finance, payments settlements etc Excellent business analysis and communication skills Experience in handling large projects and handling teams spread across multiple locations Experience in modernization such as micro services, events etc. MBA or CA preferred Certification as a product owner and business analysis Certification in SAFE Agile

The Opportunity: Avantor is looking for an Associate for the Accounts Receivables team. This role provides financial, administrative, and clerical support by ensuring the company receives payments for goods and services and properly records the transactions by posting receipts and resolving discrepancies according to established policies and procedures in an efficient, timely, and accurate manner. Analyze the open credit trend from the AR books and work towards resolving them by either getting them applied to the right customer accounts with their approvals or refunding the money back to the customer. Involve the collections team, sales, and other DOA approvers based on each case. The role involves working in coordination with many internal teams to clean up the open credits on the accounts. What were looking for Education: Bachelors degree. How you will thrive and create an impact: Review wire transfer and bank deposits Prepare items for posting Manual check scanning Downloading and management of payment files Preparation and analysis of cash reports Familiarity with basic accounting principles, SAP cash applications Good knowledge of applying credits and debits, returns and wire transfers Monitors unallocated and unapplied receipts for timely resolution Posting of wire transfers and checks as needed, would require to work with the collections team or the customer directly Enroll & ability to learn to any mode of payment upgradation the customer or organization is willing to adapt at any given time Communicate with Collection Team and Management regarding payment discrepancies Processes client refunds related to duplicate or erroneous payments Sound ability to meet deadlines and set priorities Ability to multi-task within a dynamic team environment Special projects as directed by Cash Supervisor Performing tests to see whether the systems are effectual or not Preparing reports of the activities of cash applications on a periodic basis Abiding by all the policy rules and regulations of the company so that the targets are met on time Communicating with the supervisor in case of any technical glitches that won't allow the targets to be met Assist team with gathering support for all audits, including pulling documentation Ensuring that all the matters have been raised in accordance with the guidelines or rules and regulations of the company Providing necessary suggestions to enhance the work environment of the company

Job Purpose The data analyst plays a crucial role in ensuring that organizations adhere to regulatory standards and internal policies. In their work, they may examine practices and policies within the business, identify areas where they are out of compliance, and offer suggestions for how to make necessary modifications. Duties and Responsibilities Identification of data elements and scenarios for data analysis and review Co-ordination with cross functional team to ensure end to end implementation of data analytics tool Analysis of various data elements financial and non- financial on a periodic basis Ensure Support to regulatory reporting team & central compliance team on data trends and outliners Identifying discrepancies in collected data and suggesting possible solutions and ensuring data correction in co-ordination with cross functional teams Creating dashboard for exception report for ongoing monitoring. Drive process improvements and automation initiatives to enhance efficiency and effectiveness of processes and operations. Drive the testing and implementation of periodical reports into tools and technology development. Work closely with Senior Management on any ad hoc level request for analysis. Preparing and presenting reports on compliance trends activities and issues. Conduct analysis and benchmarking of strategy with peers banks and NBFCs Developing know-how and staying informed about regulatory developments within the industry. Key Decisions / Dimensions Analysis of multiple data points to ensure accuracy of the data and identification of outliners. Collecting, analysing, and summarizing information for data analysis Major Challenges BFL is a most diversified NBFCs having multiple line of business like lending , deposits and payments solutions. Alignment with multiple cross functional team on a periodic basis like IT, Finance, Risk, Business , Compliance, Finance PMO etc. Required Qualifications and Experience Educational Qualifications Data analytics skills & strategic planning skills Critical thinking and problem-solving skills Understanding of regulatory frameworks Requirements analysis Ability to embrace complexity. Communication and presentation skills Work Experience Chartered accountant with minimum 0-4 years of relevant work experience

Job Purpose The data analyst plays a crucial role in ensuring that organizations adhere to regulatory standards and internal policies. In their work, they may examine practices and policies within the business, identify areas where they are out of compliance, and offer suggestions for how to make necessary modifications. Duties and Responsibilities Finalization of data elements and scenarios for data analysis and review Alignment and Co-ordination with cross functional team to ensure end to end implementation of data analytics tool. Monitoring and review of various data elements financial and non- financial on a periodic basis Ensure end to end support to regulatory reporting team & central compliance team on data trends and outliners Monitoring and review of Identified discrepancies in collected data and suggesting possible solutions and ensuring data correction in co-ordination and alignment with cross functional teams Monitoring and review of dashboard for exception report for ongoing monitoring. Monitor and review process improvements and automation initiatives to enhance efficiency and effectiveness of processes and operations. Monitoring and review of testing and implementation of periodical reports into tools and technology development. Work closely with Senior Management on any ad hoc level request for analysis. Preparing and presenting reports on compliance trends activities and issues. Conduct analysis and benchmarking of strategy with peers banks and NBFCs Developing know-how and staying informed about regulatory developments within the industry. Key Decisions / Dimensions Monitoring and review of analysis of multiple data points to ensure accuracy of the data and identification of outliners. Collecting, analyzing, and summarizing information for data analysis Major Challenges BFL is a most diversified NBFCs having multiple line of business like lending , deposits and payments solutions. Alignment with multiple cross functional team on a periodic basis like IT, Finance, Risk, Business , Compliance, Finance PMO etc. Required Qualifications and Experience Educational Qualifications Data analytics skills & strategic planning skills Critical thinking and problem-solving skills Understanding of regulatory frameworks Requirements analysis Ability to embrace complexity. Communication and presentation skills Work Experience Chartered accountant with minimum 6 to 8 years of relevant work experience

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities 1.Execute the acquisition for the given location for gathering deposits 2.Expectation would be relationship size potential of 10 Cr plus 3.Responsible to deliver the goals through institutional segment and its promoters 4.To analyse business needs & competition data to identify trends & new opportunities 5.Have the direct to customer approach and build relationship with wide spread customers 6.It would be an individual role and depending on the acquisition success in the location and achievement of KRAs, reporting structure would be added Required Qualifications and Experience "1.MBA or Equivalent 2.3 - 5 years of total experience with a 3 years of relevant segment experience 3.Should have experience in handling institutional relationships and worked at £direct to customer role 4.Excellent Communication and Interpersonal Skills 5.Should have meticulous approach to relationship management"

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Manage team of 6/7 asst. Sales Managers/Sales executive & multiple distributors under them. Generate Deposit Mobilization & distribution through D2C channel Ensure productivity of SMs through Deposit mobilization through direct & indirect channel Local knowledge of the market, competition and industry. Responsible to execute a D2C Retail FD Will be managing 7 branches & additional 15-20 attached locations Conduct periodic training handhold rural sales team to meet their monthly budgets Achieve overall growth of business by driving sales and profitability with focus on improving productivity Will consolidate the sales strategy of the company with an in-depth understanding of the market dynamics. Business Development:Drive the sales and business development efforts of Fixed Deposits. Competitive Assessment: The individual should exhibit in-depth understanding of competitive landscape and possess strong hold on changing market dynamics. The individual will provide necessary update and feedback to sales teams to achieve the desired business objective. Team Management: The incumbent will measure productivity and efficiency level of sales team closely and initiate corrective action to increase revenue per employee. Business Review & Reporting: The individual will conduct regular reviews with team to ensure sales strategies are well executed. Responsible for managing the Volumes of Retail FD. Plan location wise outdoor sales in rural location & conduct customer campaign for generation of enquiries from new to BFL customers. Resolve customer escalations / queries in specified TAT in coordination with regional / central operations / customer service / product team. Required Qualifications and Experience "1.Graduate/Post graduate 2.Age less than 35 Years 3.A minimum of 4 years experience in D2C Sales & managing sales team of 25 resource. 4.High energy levels, self-motivated and a Go getter & must be willing to travel 15 days in a month. 5.Past experience in BFSI preferred, Pvt branch banking / NBFC deposit mobilisation experience will be an added advantage 6.Must have good communication skill (English and local language)"

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Manage team of Proprietary Sales Force (PSFs). - Generate Deposit Mobilization & Insurance distribution through D2C channel - Ensure productivity of PSFs through Deposit mobilization & Cross sale of Life Insurance. - Local knowledge of the catchment and competition. Know the local market and industries very well. Must have good communication skill (English and local language). - Required Qualifications and Experience ¥ Graduate/Post graduate. ¥ A minimum of 3-4years experience in Sales. ¥ High energy levels, self-motivated and a Go getter. ¥ Past experience in BFSI preferred but may or may not be handling team in current profile.

About The Role :: Job Title:Accounts & Deposits SAP Senior QA Test Engineer Location:Pune, India Corporate Title:AVP Role Description: Deutsche Bank is actively renewing its digital channels and has started many strategic and challenging projects. Next to some major technological changes Deutsche Bank has decided to step into the Agile software development methodology in order to improve its agility and reduce time to market without scarifying quality. To accompany the rapid changes, we want to make sure the software changes made are stable and of high quality that makes the applications more reliable. As a Quality and Assurance Testing Engineer you will closely work together with business and operation units and bring test, test management and test automation skills to enforce the development team within a Squad. You will extensively make use and apply test automation concepts and practices in the context of Deutsche Banks digitalization journey. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Understanding existing process and underlying system landscape You will be involved in the Software Development Lifecycle starting from analyzing requirements, maintaining test cases, developing test automation features, backlog prioritization and testing software - continuously improving these topics. Your primary focus will be on creating test cases, developing test automation features and execute test activities on different test environments Participate in estimation/planning of User Stories in Story points. You will be developing high-quality and mostly automated test solutions and at time manual test solutions that meet functional as well as non-functional requirements. You will actively participate and contribute into project discussions in requirement analysis, testing, environment set ups or deployment activities Defect's submission, monitoring, and retesting Document the test strategy, Plan, Test Risk Assessments, and Test Results Verify entry/exit criteria for all SIT, UAT phases Offer demo sessions to prove acceptance criteria are met where necessary Help in identifying the gaps in software deliverables through effective testing and work closely with development teams to fix software defects Driver of quality indicators, promote the integration of non-functional testing (security, performance) into continuous integration cycle The candidates must have demonstrated proficiency in working with global and local teams, managing vendors and/or 3rd parties in different time zones Problem solving ability to manage unexpected events Your skills, experience, and qualification: As QA Test Engineer, we will be happy if you bring along: At least 9+ years (AVP) of experience in development in Quality Testing and Assurance Strong experience in requirements understanding for test case creation and test execution of user stories using tools like Performance Centre, File transfer, Linux Quick Test Professional, SQL developer, Jmeter, Selenium Strong experience in simulating API requests like SOAP UI, Postman Ability to create, validate and modify xml and/or Jason based microservice requests Should be able to set up LPT (load and performance test) based on NFR Strong experience in development of Test Automation features using HP UFT (unified functional testing), HP ALM and SQL. Experience in JAVA would be a plus Should have experience in SAP application. Good to have domain knowledge in Deposits and Pricing but not mandatory. Hands-on experience in Devops/(CI/CD) tools, Karate/Cucumber Framework, Jenkins, Git , TeamCity, GitHub Actions JIRA, Confluence Strong troubleshooting skills with good analytical skills Experience with Agile/SCRUM environment including agile tooling and methodology Should have prior experience in banking domain like Accounts, Booking, disposition processes Must be able to perform Functional testing (blackbox/whitebox) Proficiency in working with global teams, working in a collaborative environment. Soft skills: Very good communication, presentation and interpersonal skills Should be able to challenge/convince a solution approach, wherever required Good team player How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team in Germany & Pune A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Purpose To handle the Fixed deposits business in the defined region through ND. Duties and Responsibilities Manage a team of Area Managers - Generate Deposit Mobilization through National Distributors Adding more Distributors - Local knowledge of the market, competition, and industry. - Will manage multiple territories - Achieve overall growth of business by driving sales and profitability with a focus on improving productivity - Will consolidate the sales strategy of the company with an in-depth understanding of the market dynamics. - Role Will Involve in depth traveling across the locations and relationship management of National Distributors - Competitive Assessment: - The individual should exhibit an in-depth understanding of the competitive landscape and possess a strong hold on changing market dynamics. - The individual will provide necessary updates and feedback to sales teams to achieve the desired business objective. - Team Management: The incumbent will measure the productivity and efficiency level of the sales team closely and initiate corrective action to increase productivity per employee. Key Decisions / Dimensions External partner relationship development Major Challenges National distributes are limited thus adding more to the pool becomes a challenge. Concentration of Business through top 7 ND Required Qualifications and Experience a)Qualifications Graduate/ Post Graduate b)Work Experience A minimum of 6-8 years experience in Sales. Must have managed two territories and a larger team. High energy levels, self-motivated, and a Go getter. Experience in BFSI, AMC or Financial House preferred.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP for Banking Deposits Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15-year fulltime education Key Responsibilities :A:Understand and convert FS to TS UT and code B:Performance Tuning and Back ground job Scheduling C:Working on Smart Forms and Dialog Programming D:Good to have knowledge in SAP Banking deposits management Technical Experience :A:Should be hands on with extensive experience in SAP ABAP reports, interfaces, enhancements, web services, RFCs B:Should have extensive hands on knowledge in the various Object oriented concepts in SAP ABAP C:Should have hands on knowledge in Classical, Interactive ALV OOPs ALV Reports D:Extensive knowledge in Strong in Data Dictionary Objects DDIC and Knowledge on Workflow Webdynpro is a plus Professional Attributes :A:Should take a keen interest in interpreting and analysing complex problem B:Should be able to blend into the team and ready to help fellow resources C:Excellent communication skills Educational Qualification :15-year fulltime education Qualification 15-year fulltime education

ESAF Small Finance Bank Hiring!!! For Queries please contact/ WhatsApp -Mr. Aldrin: 9288003526 . We are looking forward to meet you! Vertical : Branch Banking Roles : * Branch Head * Branch operation Manager * Asset Desk Officer * Relationship Officer-HNI * Teller * Gold loan Officer * Sales Officer Location: Across Palakkad and Thrissur Criteria: Min 1 year experience in relevant field preferred. Qualification: Any Degree JOB DESCRIPTION: http://bit.ly/ESAFJD2023

Job Title: Industry SME- Banking / Senior Manager S&C GN SONG Management Level: 06- Senior Manager Location: Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value Architect, Product Owner, Business Analyst, Digital Transformation, Business Case Creations for Contact Center Transformation Experience: 10+ Years preferably in a Bank Educational Qualification: Post Graduation in Business Management Job Summary :As an Industry SME- Banking / Senior Manager S&C GN SONG, you will be responsible for leading our Customer Service team with a strong focus on leveraging technology, driving innovation, creating business value, reducing operational expenses, and maximizing customer satisfaction (CSAT). This role is critical in shaping the future of our customer service and ensuring we remain at the forefront of the banking industry. If this role resonates with you, we invite you to discover many exciting global opportunities available within Accenture Strategy & Consultings Customer, Sales & Service practice. Roles & Responsibilities: Serve as a recognized subject matter expert (SME) on retail and commercial banking processes, products, and services. Maintain a deep understanding of core banking systems, lending, deposit, payment, and other banking functions. Develop and execute a customer service strategy that aligns with the banks overall business objectives, focusing on technology integration, innovation, and delivering exceptional customer experience. Possess a strong understanding of key customer service performance indicators (KPIs) in the banking sector, including customer satisfaction (CSAT), Net Promoter Score (NPS), first call resolution (FCR), average handle time (AHT), cost per contact, Employee Satisfaction etc. Be able to analyze and interpret these KPIs to identify areas for improvement. Conduct competitive analysis to identify best practices and emerging trends in the banking industry. Benchmark the banks performance against competitors and identify opportunities to differentiate. Identify, evaluate, and implement innovative technologies and digital solutions to enhance customer service, such as AI-powered chatbots, personalized banking platforms, mobile-first solutions, and advanced analytics. Drive the adoption of these technologies within the customer service team. Demonstrate a clear link between customer service initiatives and tangible business outcomes, such as increased customer acquisition, retention, cross-selling, and revenue generation. Develop metrics to track and report on the business value created. Drive the digital transformation of customer service, including the implementation of self-service portals, mobile apps, CRM systems, and other relevant technologies. Focus on creating seamless omnichannel experiences. Experience in integrating these technologies into a Banking firms ecosystem is essential. Collaborate effectively with other departments, such as product development, marketing, and IT, to ensure alignment and seamless integration of customer service initiatives. Consult with clients on their customer service strategies and provide expert guidance on transformation initiatives, with a focus on technology and AI adoption. This may involve leveraging knowledge of specific insurance regulations and compliance requirements. Lead and contribute to pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, Business Case development etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions etc. Ability to take new challenges and to be an enthusiastic learner. Professional & Technical Skills: MBA from a tier 1 or tier 2 institute. 10+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Experience in working for a Banking company in Service Transformation role / Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional). Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be an added value. Experience leading the design and implementation of contact center applications, from concept to deployment, is highly desirable. Additional Information: An opportunity to work on transformative projects with key G2000 clients.Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. This position is based at our Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai office Qualifications Experience: 10+ Years preferably in a Bank Educational Qualification: Post Graduation in Business Management

Assist customer with queries of account,deposit,loan,transaction.banking procedure,digital banking service,withdrawal,fund transfer. Balance cash register,Verify customer document,KYC compliance.Maintain record,Verify signature,prevent Fraud.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Inviting Applications for Banking roles - Gurgaon Responsibilities Accountable for all in good order (IGO) transactions for new account set up while working within prescribed accuracy, productivity and service level agreements (SLAs). This includes Personal Advantage Account (US/CAD), Business Advantage Account, Tax Free Savings Account (TFSA), Registered Retirement Savings Plan (RRSP), Registered Retirement Income Fund (RRIF), Personal Non-Registered Guaranteed Investment Certificate, RRSP Loan and Leverage Loan. Work directly with business unit in response to issues and questions regarding Clients Bank's products and processes. Follow AML guidelines and ensure enhanced due to diligence is applied for Politically Exposed Person, High Risk Clients and Bank regulations Qualifications Work experience in bank operations is preferred but not required For Internal Candidate - must be meeting all the service quality and productivity metrics for the last six months (e.g., Call Quality, IAT QA, Adherence, Attendance, etc.) College/University graduate preferably with a degree in Banking and Finance, Management, Accounting or any business-related course Good written and verbal communication skills using the English Language. Ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information. Preferred qualifications/skills Technical Skills Ability to use the desktop computer system Booting and shutting down computer, using mouse and keyboard (keyboarding) Knowledge of browsers and relevant computer applications Follows simple instructions on how to log in to the phone system Basic telephony skills Product Specific Knowledge Comprehensive knowledge on the following deposit and Investment products: Personal Advantage Account (US/CAD) Business Advantage Account Tax Free Savings Account (TFSA) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.