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9.0 - 14.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include--but are not necessarily limited toproducts and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API's as well as a strong development background. Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Translate business requirements into well-architected solutions that best leverage the Salesforce platform Lead technical design sessions architect and document technical solutions aligned with client business objectives identify gaps between client's current and desired end states Provide oversight and governance of Salesforce projects Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation Maintain a target billable utilization aligned to the role Ability to understand a project and deep dive to debug issues From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects Liaise with Salesforce product teams to support client implementations Travels to client sites for projects, estimated 50-75% Requirements Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume limitations and best practices Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies Experience with platform security capabilities (TLS, SSL) Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Strong background in design/development of large web-based systems, or complete software product lifecycle exposure Active Salesforce certifications or ability to achieve relevant certifications upon hire Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

OpenText is a global leader in information management, emphasizing innovation, creativity, and collaboration as integral parts of our corporate culture. Joining our team provides you with the chance to collaborate with renowned companies worldwide, address complex challenges, and contribute to projects driving the future of digital transformation. As a global software auditor and inventory analyst within OpenText's Compliance Management Team, you play a crucial role in safeguarding Intellectual Property and contractual rights associated with software products across all business sectors. Your responsibilities include maintaining good communication through telephonic and direct means, utilizing strong analytical and logical skills (proficiency in Excel, SQL, and DBA is essential), demonstrating project management capabilities, familiarity with SAM/Discovery toolsets, in-depth knowledge of IT infrastructures and deployment methods, understanding of Directory Environments (AD, eDir, etc), and proficiency in interpreting standard Software License Agreements and software contract language. To excel in this role, you should possess 3-5 years of experience in Software Asset Management or software auditing, along with expertise in software discovery methodologies and toolsets, auditing best practices, inventory data analysis, and project management. Additional experience in software audits is beneficial. Useful skills for this position include Directory Management Skills (AD, LDAP, eDir), multilingual proficiency, Visual Basic skills, and SQL proficiency. If you require assistance or a reasonable accommodation due to a disability during the application or recruiting process, please reach out to us at hr@opentext.com. OpenText promotes a proactive approach that encourages collaboration, innovation, and personal development, creating a dynamic and enriching workplace environment.,

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6.0 - 15.0 years

0 Lacs

karnataka

On-site

As the Technical Consulting Manager at Salesforce, you will play a crucial role in designing and leading the successful delivery of sophisticated Salesforce solutions for our customers. Your responsibilities will include collaborating with client partners to define requirements, leading technical design sessions, providing oversight and governance of Salesforce projects, and managing the technical delivery of custom development, integrations, and data migration elements. To excel in this role, you should have a minimum of 9-15 years of CRM experience, with at least 6 years specifically on the Salesforce platform. You must possess an expert-level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds. Additionally, you should have a solid background in the design and development of large web-based systems, or complete software product lifecycle exposure. You will be responsible for following and helping define coding standards, leading code reviews to ensure quality, and appropriate design patterns are followed. Moreover, you should have a strong understanding of environment management, release management, code versioning standard processes, and deployment methodologies. Your ability to lead a technical team, engage with customers and team members, and provide technical enablement on the latest Salesforce products and processes will be essential for success in this role. This position will require you to travel to client sites for projects, estimated at 50-75% of the time. You should be flexible with your work hours and willing to work with global teams for delivery across geographies. Additionally, having active Salesforce certifications or the ability to achieve relevant certifications upon hire will be advantageous. If you believe in utilizing technology to drive business transformation and are passionate about empowering companies to do well and do good, then this role at Salesforce is the right fit for you. Join us in inspiring the future of business with AI, data, and CRM, and be a part of a team that is dedicated to improving the state of the world. Apply now and embark on a journey to become a Trailblazer in the world of customer success.,

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7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a Systems Developer Testing Admin for the SAS Cloud Delivery Services team in the Cloud and Information Services (CIS) division, you will seek technical excellence and pursue opportunities to expand test automation to ensure timely and high-quality delivery of SAS Cloud service environments through robust test automation. Every day will be challenging but rewarding, with opportunities to learn something new. You will empower the team to improve quality, efficiency, and test automation. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required. Individuals who excel in this role understand software development & how to read/write code or scripts, are familiar with deployment methodologies and best practices such as CI/CD and Waterfall, have worked in complex infrastructure environments with a variety of services working both independently and together, and understand the interdependencies between multiple systems and software within a computing infrastructure. Additionally, they have knowledge of security, performance, server design, cross-platform architectures, SAS products, SAS solutions, storage, networking, and enterprise hardware. In this role, you will develop and maintain high-quality, scalable test automation frameworks for SAS Cloud environments ensuring comprehensive test coverage that reflects real-world customer access and usage. You will leverage automation tools like Playwright, Selenium, and others to streamline the testing process, improve efficiency, and deliver exceptional quality. Furthermore, you will protect users from escaped defects, participate in lesson-learned, and value customer experience. You will support deployment administrator's test execution including test setup, test reviews, and participating in the build test support channel. Collaboration with build deployment administrators, other test teams, technical communication team, and delivery managers is crucial to ensure base build functionality requirements are satisfied for environment delivery. Clear and efficient communication with internal and external stakeholders highlighting any risks or blockers with recommendations to remediate and work around identified issues is key. Other responsibilities include creating test cases for the base functionality of SAS Cloud Hosted and Remote Managed Service environments, participating in test cases, automation, test tools, and frameworks code, working flexible business hours as required by global customers/business needs, staying current on SAS offerings, technologies, and industry trends, and participating in a 24x7x365 on-call rotation. Required qualifications for this position include being curious, passionate, authentic, and accountable, 7+ years of experience as a Development Engineer in Test or equivalent position, a bachelor's degree in computer science or a related quantitative field, strong knowledge in related programming languages, operating systems, development tools, procedures, and methodologies applicable to test automation such as Python, Java, JUnit, Playwright, Selenium, etc. Hands-on experience developing and maintaining test automation frameworks, experience with manual test case/test scenario development & execution, fluency with REST Interfaces, OpenAPI specs, experience with Agile software development principles and practices, experience with TestRail, Jira, and Confluence, experience with SQL programming or SQL databases, experience with CI/CD pipelines and associated tools such as Jenkins, GIT, Gerrit, Gradle, and hands-on experience with progressive test development techniques like the Page Object Model (POM) and test parallelization. Technologies you will work with on day one include SAS 9.4 & Viya Product Suites, Azure, AWS, and VMware-based cloud computing environments (compute, storage, networking, etc.), external and integrated databases Oracle, Postgres, MSSQL, containerized software applications and orchestration (Docker, Kubernetes), API-driven tools and software, ITIL management software - ServiceNow, CMDB, Jira, Git, middleware/web-based applications (tcserver, apache, JBoss, etc.), commercial, opensource, and custom monitoring/alerting tools Zabbix, Prometheus, Grafana. Preferences for this position include SAS 9.4, Viya awareness, testing experience in Microsoft Azure Cloud, know-how in authentication techniques and their integration along with debugging, working knowledge of Python and Ansible for automation, ITIL v3/v4 Foundation Certification, ITSM Technologies (JIRA, ServiceNow) awareness and usage, ability to travel up to 10% of the time, and multi-lingual proficiency (English language is required).,

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6.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Salesforce Technical Architect, you will collaborate with client stakeholders to define requirements, deliverables, and manage expectations effectively. Your responsibilities include translating business requirements into well-architected solutions that maximize the Salesforce platform's potential. Leading technical design sessions, you will architect technical solutions aligned with client objectives, identifying gaps between their current and desired states. You will provide oversight and governance for Salesforce projects, ensuring adherence to coding standards and conducting code reviews to maintain quality and design integrity. Managing the technical delivery of custom development, integrations, and data migration elements in Salesforce implementations is a key aspect of your role. Maintaining a target billable utilization aligned to your responsibilities, you will demonstrate the ability to understand projects and troubleshoot issues effectively. In addition, you may be involved in pre-sales activities such as discovery sessions and Proof-Of-Concept (POC) development with prospects. Collaborating with Salesforce product teams to support client implementations and traveling to client sites for projects (approximately 50-75% of the time) are also part of your responsibilities. To qualify for this role, you must hold a degree or equivalent proven experience, with a strong background in CRM, particularly with a minimum of 6 years on the Salesforce platform. Your expertise should include a deep understanding of the Salesforce product suite, covering B2B commerce, Sales, Service, Community, Marketing, and Community Clouds. Moreover, you should possess knowledge of B2B sales processes, customer journeys, and e-commerce best practices. Your proficiency in data integration tools and experience in integrating Salesforce with various business systems, along with an understanding of B2B Commerce Einstein Features & Capabilities, B2B Commerce Extensions framework, and B2B Commerce APIs, are essential. Additionally, you should comprehend cross-cloud use cases, Salesforce OMS, system architecture, and scalable performance-driven solutions. Demonstrating familiarity with key design patterns, data sharing considerations, platform authentication patterns, platform security capabilities, environment management, and release management best practices is crucial. Your experience in defining system architecture landscapes, identifying gaps, and delivering comprehensive solutions to achieve desired business outcomes will be highly valued. Having active Salesforce certifications or the ability to obtain relevant certifications upon hire is advantageous for this position. Your proven track record in designing and developing large web-based systems or complete software product lifecycle exposure will be beneficial in fulfilling your role as a Salesforce Technical Architect.,

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8.0 - 12.0 years

0 Lacs

telangana

On-site

You are an experienced ERP Administrator with a specialization in Oracle Fusion Cloud (ERP, EPM, OTM). Your role is vital in leading and supporting enterprise applications, requiring proactive and customer-focused professionalism with a strong technical background. Your proven experience in full-cycle ERP implementations is essential for success in this dynamic and fast-paced environment. Your responsibilities include leading the deployment, configuration, and ongoing support of Oracle Fusion Cloud ERP, EPM, and OTM applications. You will administer and maintain all aspects of the Oracle Fusion Cloud ERP platform, including provisioning, enterprise applications, environment types, middleware, and metadata configurations. It is crucial to implement and manage user roles and security policies within Oracle Fusion Cloud Security and monitor and optimize the performance, reliability, and recoverability of Oracle Fusion Cloud applications. As the primary point of contact for issue resolution and incident management related to Oracle Fusion Cloud ERP, EPM, and OTM, you will collaborate with internal teams, external vendors, and Oracle on environment refreshes, maintenance schedules, and outage communication. Additionally, you will champion best practices for Oracle Cloud administration and develop system requirements, workflows, disaster recovery, and business continuity plans. To excel in this role, you must possess a minimum bachelor's degree in computer science or equivalent, along with over 8 years of ERP administration experience, including 3+ years specifically in Oracle Fusion Cloud Applications (ERP, EPM, OTM). Your expertise in Oracle Fusion Cloud ERP administration, exposure to Oracle Fusion Cloud patching, and proficiency in RMC and security management are essential. Moreover, hands-on experience with OCI, OIC, and VBCS, as well as familiarity with SDLC, IT Change Control processes, and deployment methodologies, will be beneficial. Your advanced proficiency in Microsoft Office tools, strong documentation skills, and excellent interpersonal and communication skills are critical for managing multiple high-priority projects with competing deadlines. Certification related to Oracle Fusion Cloud and experience leading full-cycle Oracle Fusion Cloud ERP implementations will be advantageous in this role. Your ability to collaborate with diverse teams and stakeholder groups is also essential for seamless integration and support. Overall, your role as an ERP Administrator specializing in Oracle Fusion Cloud is pivotal in ensuring the performance, reliability, and security of enterprise applications, while driving best practices and effective communication across teams for successful ERP implementations.,

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6.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Customer Success professional at Salesforce, you will have the opportunity to collaborate with client stakeholders to define requirements, deliverables, and manage expectations effectively. You will play a key role in translating business requirements into well-architected solutions that leverage the Salesforce platform to its fullest potential. Your responsibilities will include leading technical design sessions, architecting technical solutions aligned with client objectives, and providing oversight and governance of Salesforce projects. Additionally, you will be expected to follow coding standards, lead code reviews, and manage the technical delivery of custom development, integrations, and data migration elements of Salesforce implementations. Your role will involve maintaining a target billable utilization, understanding project requirements, and deep diving to debug issues as they arise. You may also participate in pre-sales activities such as discovery sessions and Proof-Of-Concept development with prospects. Furthermore, you will liaise with Salesforce product teams to support client implementations and travel to client sites for projects, with an estimated travel percentage of 50-75%. To be successful in this role, you should possess a degree or equivalent proven experience, with a strong background in CRM and a minimum of 6 years of experience on the Salesforce platform. Your expertise should include an in-depth understanding of the Salesforce product suite, B2B commerce, sales processes, customer journeys, and e-commerce best practices. You should also have knowledge of data integration tools, experience with Salesforce integrations, and familiarity with platform authentication patterns. Additionally, you should be well-versed in environment management, release management, code versioning best practices, and deployment methodologies. Moreover, you should have a strong understanding of systems architecture, design patterns, data sharing considerations, and platform security capabilities. Your experience should include defining system architecture landscapes, identifying gaps, and delivering comprehensive solutions that align with desired business outcomes. Active Salesforce certifications or the ability to achieve relevant certifications upon hire would be advantageous. If you are passionate about driving performance, charting new paths, and making a positive impact in the world through business, this role at Salesforce as a Customer Success professional may be the perfect fit for you.,

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9.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Technical Architect, you will be responsible for designing and managing the delivery of complex Salesforce solutions for our customers. Your expertise will encompass a wide range of technologies including Salesforce.com products and APIs, AMPScript, JS/SSJS, HTML, CSS, SQL, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies. You are recognized as both a big picture thinker and an in-depth problem solver, with a broad and deep knowledge base. Your systems are designed to handle high volumes and critical points without failure, demonstrating a strong mix of technical and enterprise skills. The solutions you architect are long-term oriented and scalable to accommodate customer growth seamlessly. Your experience includes integrating systems via APIs and a solid development background. Your responsibilities will involve collaborating with client stakeholders to define requirements and deliverables, translating business requirements into well-architected solutions on the Salesforce platform, leading technical design sessions, and providing oversight and governance of Salesforce projects. You will also be involved in defining coding standards, leading code reviews, managing technical delivery, and maintaining target billable utilization. In addition, you may participate in pre-sales activities such as discovery sessions and Proof-Of-Concept (POC) development as needed. Travel to client sites for projects is expected, estimated at 50-75% of the time. To qualify for this role, you should have a degree or equivalent proven experience, with 9-14 years of CRM experience, including a minimum of 6 years on the Salesforce Marketing Cloud platform. Expertise in the Salesforce product suite, understanding of systems architecture, design patterns, data integration, and platform security capabilities are essential. Experience in defining system architecture landscape, large web-based systems, and relevant certifications will be advantageous. This role requires a proactive approach to problem-solving, effective communication with stakeholders, and the ability to deliver high-quality and scalable solutions aligned with client business objectives. If you are passionate about architecting innovative solutions on the Salesforce platform and thrive in a dynamic environment, we encourage you to apply for this rewarding opportunity.,

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6.0 - 15.0 years

0 Lacs

haryana

On-site

The Technical Consulting Manager is responsible for successfully designing and managing the delivery of complex Salesforce solutions for customers. You are a big picture thinker and an in-depth problem solver with broad and deep knowledge and skills. Your systems are designed for high volumes and critical points without failure. Your solutions are long-term and scalable with customer growth plans. You have experience integrating systems via APIs and a strong development background. You lead and motivate a team to meet targets and enable growth. Responsibilities include collaborating with client stakeholders, leading technical design sessions, providing oversight of Salesforce projects, defining coding standards, managing technical delivery, debugging issues, participating in technical activities, liaising with Salesforce product teams, and maintaining an expert level understanding of Salesforce products. Requirements include an understanding of systems architecture, key design patterns, data sharing and visibility considerations, authentication patterns, data integration tools, environment management, release management, code versioning best practices, and deployment methodologies. You must also have a strong background in design/development of large web-based systems, CRM experience, and Salesforce platform experience. Other responsibilities involve leading a technical team, traveling to client sites, maintaining billable utilisation targets, enabling team members on Salesforce products, working with global teams, and achieving relevant Salesforce certifications. You must be flexible with work hours to accommodate global project deliveries.,

Posted 2 months ago

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