92 Deloitte Jobs - Page 3

Hi, We are hiring for the Leading ITES Company for HRO Presales/ Solution Architect Profile. Overview HRO: Presales/Solution Architect is responsible for supporting HR outsourcing sales by crafting tailored HR solutions, participating in RFP/RFI responses, and conducting client workshops and due diligence. The role involves showcasing HR service capabilities, building strong client and internal relationships, developing sales collateral, and leveraging HR technology tools like Workday, Oracle, or SAP. The ideal candidate combines deep HR domain knowledge (especially in Talent Acquisition) with presales expertise and strong communication, commercial, and collaboration skills. Key Skills: a) Minimum 10 years experience in HR Talent Acquisition b) Minimum 4 years experience in HR sales / pre-sales c) Experience on HR applications like Workday, Oracle or SAP d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 533 Job Description : Should have 10-15 years work experience in HR with 4-5 years experience in sales / pre-sales Duties & Responsibilities: Participate in responding to HR Solutions received in RFx Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts Working with the Pre-Sales Manager and the Business teams to ensure that all sales documentation and collateral is kept up to date and relevant Participate in Client workshops, Due Diligence and Process studies for the client including creation of documentation Work with technology and sales teams to develop internal tools to help improve the processes Create and manage content and repository reusable content, case studies, standard sales /capability presentation Skills • Communication. Especially, ability to communicate professionally in written responses • Good commercial acumen • Excellent organizational and collaboration skills • Should have worked on any of the leading HR applications like Workday, Oracle or SAP • Should have experience or understanding of latest HR technologies in the market • Understanding of industry processes /domain at least one of Retail, Consumer Good and Manufacturing industry Education : Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce

Hi, We are hiring for the Leading ITES Company for Customer Service Profile. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills : a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Hyderabad ) Type : Job Code # 556 Job Description : Minimum one year experience in Customer Voice Support is required Performing customer surveys on inbound and outbound calls. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements. Responding to customer requests and contacting customers by email and/or phone based on language skills about card and customer account maintenance, advising about company campaigns, answering general company and its products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW. Ability to learn quickly, task and system understanding. Ability to switch between different tasks rapidly

Job Opportunity for International voice Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support voice we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 6 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 5.4 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. Walk-In Details: Days: Monday to Saturday Time: 10:00 AM 4:00 PM Venue: 4th floor, 405, aditya trade center, ameerpet Please bring a Resume and aadhar card This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg

Hi, We are hiring for the Leading ITES Company for Finance Data Analyst Role. Overview: A Financial Data Analyst is a professional who uses data analysis techniques to help organizations understand and improve their financial performance. They collect, process, and interpret financial data to support decision-making, budgeting, forecasting, and strategic planning. It's primary purpose is to use data to provide insights into an organization's financial health, identify trends, and support planning, forecasting, and reporting efforts. Key Skills: a) Minimum 1 year of experience as a Financial Data Analyst b) Experience of US GAAP and IFRS c) Experience of Reconciliation d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 409 b) To Apply for above Job Role ( Kolkata ) Type : Job Code # 487 c) To Apply for above Job Role ( Chennai ) Type : Job Code # 554 Job Description: Research, Review, Analyze and Interpret financial statements/Broker reports of large corporates from global markets Ensure compliance with global policies including US GAAP & IFRS Capture data points of interest from financial reports and tag the same from Income Statement, Balance Sheet & Cash Flow through an application Transaction-based activities, rule-based decision making, verifying for accuracy and completeness, formatting data, posting and preparing output (various types of reconciliations, system to system reconciliations, balancing, open item management, reports etc) Constant quality check on the finalization of statement Capture specific figures from Revenue, Net Income, EPS, Weighted Average Shares, Income before tax, Income Tax & One-time charges & provide timely, relevant and accurate information for Earnings Capture the future estimated data as given in press release, earnings call & company presentation report for Guidance Number crunching on specific items of the Income Statement, Balance sheet & Cash Flow Understanding of financial processes and applications Requirements: Minimum 1 year of experience as a Financial Data Analyst Domain / Accounting knowledge and skills Basic understanding of accounting principles and Finance Good verbal and written communication skills Willingness to work in rotational and night shifts Qualification: B Com / M.Com /MBA Finance

Hi , We are hiring for the ITES Company for Workforce Management. Overview A Workforce Manager is a professional responsible for planning, forecasting, scheduling, and managing staffing resources to ensure that a company especially in call centers, BPOs, customer service, or retail operations can meet its operational and service goals efficiently. To ensure that the right number of people are scheduled at the right times to handle customer demand without overstaffing or understaffing, balancing cost efficiency with service quality. Key Skills: a) Need Experience in Forecasting, Scheduling, Capacity Planning b) Min 1 Year of WFM Lead Experience c) Any Graduate d) Min 3 Years International BPO Experience To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 196 b) To Apply for above Job Role ( Chennai ) Type : Job Code # 553 Job description: Overall 6 years of experience with minimum 3 years experience of Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations Will execute capacity ramp up and ramp down across all LOBs Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies. Should possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team. Will experience a wide range of problem-solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis. Should have a track record of successful relationship management, with experience generating and managing plans, reports, and analyses. Mitigate capacity risks by identifying dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators. Competencies/Skills: Excellent knowledge of Excels & Macro Understanding of latest industry wide known WFM practices for both Voice/Non Voice & BO operations Good communication, interpersonal skills Multi Tasking

We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in International Voice Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 244 Job description: Any Graduate with a Minimum of 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory. Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issues Handle customer complaints during peak time and resolve the issues & advise the best resolution available Responsible for prompt and accurate responses to customer's needs and requests Ability to compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances. Input data and verify information as it pertains to related systems as and when required Properly document each customer interaction in the servicing systems as defined by the process Ensure successful customer support through the resolution of back-office tasks whenever not on calls Understanding of utilities and associated market participants The results of the analysis can be used to design targeted marketing campaigns, for example: 1. Sales Fulfilment : Retaining existing customers (antonym: customer attrition) & Gaining new customers 2. Information : Providing timely and regular information to customers Other examples of the applications of analyses include: 3. Evaluating and improving customer satisfaction 4. Risk assessment and management 5. Data collection and analysis are viewed as a continuing and iterative process. Ideally, business decisions are refined over time, based on feedback from earlier analyses and decisions. Identify factors important to clients Handle customer complaints Ensure customer-based quality parameters are measured and tracked Manage Vulnerable/Priority customer tasks/processes in the realm of the process Ensure privacy is for the customer-related information/assets Person Specification Knowledge/Experience : To be able to perform the following functions: Exceptional conversation skills Proficient in active listening skills Strong language skills; ability to articulate clearly and to be understood Demonstrated ability to adapt to diverse conversational styles Strong ownership skills Experience in managing ownership of issues and overall customer experience Demonstrate the ability to negotiate and properly handle objections with customers Ability to stay current on company policies, procedures Demonstrate ability to set proper expectations

Hi , We are hiring for the ITES Company for Workforce Management. Overview A Workforce Manager is a professional responsible for planning, forecasting, scheduling, and managing staffing resources to ensure that a company especially in call centers, BPOs, customer service, or retail operations can meet its operational and service goals efficiently. To ensure that the right number of people are scheduled at the right times to handle customer demand without overstaffing or understaffing, balancing cost efficiency with service quality. Key Skills: a) Need Experience in Forecasting, Scheduling, Capacity Planning b) Min 1 Year of WFM Lead Experience c) Any Graduate d) Min 3 Years International BPO Experience To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 196 Job description: Overall 6 years of experience with minimum 3 years experience of Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations Will execute capacity ramp up and ramp down across all LOBs Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies. Should possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team. Will experience a wide range of problem-solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis. Should have a track record of successful relationship management, with experience generating and managing plans, reports, and analyses. Mitigate capacity risks by identifying dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators. Competencies/Skills: Excellent knowledge of Excels & Macro Understanding of latest industry wide known WFM practices for both Voice/Non Voice & BO operations Good communication, interpersonal skills Multi Tasking

Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Non-Voice / Blended. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS NEED MINIMUM 6 MONTHS OF EXPERIENCE International Non -Voice Process (CHAT) (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS LOCATION: HINJEWADI, PUNE International Voice Process (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS LOCATION: HINJEWADI, PUNE International backend Process cum Customer support (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS LOCATION: HINJEWADI, PUNE International Voice Process (YERWADA) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE NIGHT SHIFT LOCATION: YERWADA, PUNE International Outbound Sales (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE UK SHIFT LOCATION: HINJEWADI, PUNE International Voice Process (Hyderabad) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS LOCATION: GACHIBOWLI, HYDERABAD ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Schedule your interview kindly call or drop your resume on the given numbers HR AREESHA 9628373763 HR DIVYA 9821182650 HR VANSHIKA 9628373762 HR REBA 9628373764 H.R Team AREESHA KVC CONSULTANTS LTD. NO PLACEMENT CHARGES

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended / Chat Process in Pune Location JOB DESCRIPTION Biggest MNC in India-- PUNE Need Excellent English Communication Need Immediate Joiners International Voice Process(Hinjewadi) ELIGIBLE-- GRADUATES SALARY UPTO RS 4.9 LPA MINIMUM 6 MONTHS OF EXPERIENCE NEEDED 5 DAYS WORKING-- 2 WEEK OFFS BOTH SIDE CABS AVAILABLE WITHIN HIRING ZONE /ROTATIONAL SHIFTS International Non -Voice Process(Hinjewadi) ELIGIBLE-- GRADUATES SALARY UPTO RS 4.8 LPA MINIMUM 6 MONTHS OF EXPERIENCE NEEDED 5 DAYS WORKING-- 2 WEEK OFFS BOTH SIDE CABS AVAILABLE WITHIN HIRING ZONE /ROTATIONAL SHIFTS Other Location in Pune that is Yerwada is available For International Customer Service Salary Upto 5 Lpa Need Min 6 months Exp in International Process. ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Vanshika- 9628373762 Areesha- 9628373763 Divya 9821182650 Reba-9628373764 Thanks & Regards, Vanshika HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs -- INTERNATIONAL VOICE PROCESS NOTE:- NEED IMMEDIATE JOINERS ONLY, NO NOTICE PERIOD CONSIDERABLE NEED EXCELLENT ENGLISH COMMUNICATION FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description: 5 days working 2 days off Rotational shifts Cab facility Any graduates with regular degree Salary Structure: Rs. 4.5lpa ---Freshers Rs. 5.75lpa-- 1+ years of experience Location: Pune (Hinjewadi) Bangalore (electronic city) ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Areesha- 9628373763 Divya -- 9821182650 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Hi, We are hiring for ITES Company for Spotfire Programmer Role. Job description: Minimum 3 years of experience as a Spotfire Programmer and Clinical experience is Mandatory Working on Refreshes requests for SRT & CSTV Building Oncology & Standard Visuals for Clinical Study Team Visualization (CSTV) Setting up standard and Study Specific Spotfire requests for Safety Review Team (SRT) Knowledge of Spotfire, Study configuration tool and On Demand Tool. Creating SAS Codes as per the requirement Setup and customization of visuals for Medical Reviewers Validation of visuals as per the specifications Optimize data models and queries for improved performance and scalability. Monitor and troubleshoot issues related to the Spotfire platform and coordinate with vendors for advanced support. Seeking opportunities to leverage expertise in Spotfire development and data visualization to contribute to the success of a data-driven organization. Integrate and prepare data, create visualizations and reports, optimize performance, and collaborate with stakeholders. Possesses a strong understanding of data exploration, ETL processes, and programming in R. Adept at collaborating with clients and stakeholders to translate complex data into clear and actionable insights. To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 80 b) To Apply for above Job Role ( Ahmedabad ) Type : Job Code # 82

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune Location JOB DESCRIPTION Biggest MNC in India--Magarpatta location Notes :- Need Excellent English Communication Need Immediate Joiners International Voice Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International Blended Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Notes :- Other Location in Pune that is Hinjewadi /Viman Nagar/Yerwada is available For International Customer Service Salary Upto 5 Lpa Need Min 6 months Exp in International Process. ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, Divya HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 14 years of experience in HRO Outsourcing industry of which at least 10+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476

Hi We are looking to hire an Onboarding Manager for a Leading ITES Company. Please go through the JD and Apply Key Responsibilities: 1. Workday System Administration & Support : Oversee and manage the Workday onboarding process for new hires across multiple global locations. Ensure new employees are properly set up in Workday, including completing necessary documentation, benefits enrollment, and tax forms. Provide guidance to new hires on how to navigate Workday for self-service tasks, such as updating personal information, viewing paystubs, and managing benefits. 2. Global Onboarding Coordination : Work closely with local HR teams to ensure that global compliance requirements are met within Workday for each region (i.e., tax laws, work permits, benefits offerings). Customize and configure Workday onboarding templates, workflows, and notifications for various countries to ensure a consistent yet region-specific experience. Ensure timely completion of onboarding tasks and that all required documents are submitted and properly stored in Workday. 3. Cross-Functional Collaboration : Partner with HR, IT, Legal, and other departments to ensure a seamless onboarding experience for new employees. Collaborate with the Learning and Development team to ensure that relevant training modules are assigned to new employees within Workday. Liaise with IT to ensure new hires have the necessary technology and access to relevant systems, including Workday, before their start date. 4. Employee Experience & Engagement : Develop and implement strategies to improve the global onboarding experience, ensuring that new hires feel welcomed, informed, and prepared for their first day. Provide virtual orientations or webinars on how to use Workday and other systems. Monitor feedback from new hires regarding the onboarding process and Workday experience to continuously improve the onboarding journey. 5. Reporting & Analytics : Utilize Workday reporting tools to track and measure the success of onboarding programs, providing insights to HR leadership for continuous improvement. Create regular reports on onboarding progress, compliance, and completion rates for global teams. Analyze global onboarding metrics to identify trends, gaps, and areas for improvement in the onboarding process. 6. Continuous Process Improvement: Stay updated on the latest Workday features, enhancements, and best practices. Recommend process improvements to streamline and enhance the onboarding experience, leveraging Workday capabilities to drive efficiency. Test and implement new Workday features or updates related to the onboarding process. Qualifications: Bachelors degree in Human Resources, Business Administration, Information Systems, or a related field (preferred). 10+ years of experience working with Workday, specifically in onboarding or HRIS administration (preferred). Strong understanding of Workday onboarding modules and functionalities. Knowledge of global HR and compliance standards, including payroll, benefits, and labor laws in multiple regions. Excellent communication skills, with the ability to provide clear and detailed instructions to employees from diverse backgrounds. Strong organizational skills with attention to detail and the ability to manage multiple onboarding projects simultaneously. Proficiency with MS Office Suite and reporting tools; experience in Workday reporting is a plus. Experience in cross-functional collaboration and working with remote teams. To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai )Type : Job Code # 357 b) To Apply for above Job Role ( Kolkata )Type : Job Code # 358

Hi, We are hiring for the Leading ITES Company for HRO : Team Lead Profile. Job Description: Manage intake of new scope and draft, review, and update Standard Operating Procedures (SOPs) for HR administrative tasks to ensure consistency and clarity in execution. Handle and resolve HR administrative work scopes that are not supported or cannot be automated within the Oracle HCM, ensuring these tasks are completed efficiently. Execute the assigned manual administrative HR processes related to entire employee lifecycle management, ensuring all activities from hire to retire are supported including. Support the HR service delivery model by performing tasks that require a hands-on approach, ensuring high-quality standards are met. Contribute to continuous improvement by identifying areas for process enhancement and standardization. Provide support and communicate effectively in multiple languages to accommodate a diverse workforce Skills : In-depth understanding of HR processes, systems, and procedures. Accountable for the End-to-End business operations and Provide domain expertise and serves as the Voice of the Business (VOB) . Effective stakeholder management should be able to liaise with transition, transformation, tools teams to build and redesign processes. Proficient in executing HR processes and crafting detailed resolutions. Interfacing with multi clients and internal teams to drive business solutions and participate in new designs solutions. Strong focus on service and working in a service delivery, influencing skills and teamwork skills. Key Skills: a) Minimum 2 years experience in HR Operation Lead Role b) Proficient in executing HR processes and crafting detailed resolutions c) Work experience of HR service delivery model d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 442 a) To Apply for above Job Role ( Mumbai )Type : Job Code # 448

Hi, We are hiring for the Leading ITES Company for HRO - Learning and Development Profile. Job Description: Knowledge & Experience: Working Experience of 1-5 years in Learning and development Excellent understanding of core process step and impact thereof Excellent process knowledge of Employee life cycle, L&D, C&B & PMS within organizations. Ability to properly research, identify, and document a system defect Ability to understand :- o the client administrative environment o the various Systems being used to process a participant issue o Workflow Management Basic understanding of MIS Behavioral Attributes Good interpersonal, verbal and written communication skills. Logical and efficient, with keen attention to detail. Strong customer service orientation. Ability to work in a team-oriented, collaborative environment. Effective Troubleshooting skills. Learning agility Good researching skills Core Role Responsibilities: Entering data in the HRIS related modules Identify training needs, keep track, and share the analysis with the business. Coordinating learning sessions Creating and updating content Analyze training effectiveness. Run the performance management activities such as Goal Setting, Mid Year, Year End & Talent review etc. Updates information in the scheduling systems, performs analysis to determine impact to available resources for the day. Runs Daily routine report that is provided to the HR Ops Team. Complete Mass uploads for data changes: Terms, Seniority Dates, and Minimum Wage. Understands customer requests and seeks clarifications in required situations Key Skills: a) Minimum 1 year Working Experience in Learning and Development b) Excellent of Employee life cycle, L&D c) Hands on experience of Updating information in the scheduling systems d) MIS Knowledge e) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata )Type : Job Code # 425 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 489

We Are Hiring For Leading IT MNC in Bangalore For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Min 1 Year International Customer Support Experience Mandatory Provide customer service support to clients through various channels such as email, chat, and non-voice processes. Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Participate in blended process operations where both voice and non-voice tasks are handled. Possess good communication skills with ability to work under pressure. To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: Click on Start option to Apply and fill the details Select the location as Other ( to get multiple location option ) To Apply for above Job Role ( Bangalore ) Type : Job Code # 318

Hi, We are hiring for the Leading ITES Company for Fixed Asset & Reporting Role. Job Description: Thorough working knowledge of Depreciation Run Review and update detailed schedule of Fixed Assets and accumulated depreciation Passing accounting entries for Asset Impairment Conduct periodic Impairment reviews for Intangible Assets Conduct Fixed Assets analysis as requested by the Client Retirement of Assets and calculate asset requirement obligations Creation of Asset Sale Invoice Prepare audit schedules relating to Fixed assets and assist auditors with their queries Should know creation of Depreciation keys in the ERP Revaluation of Foreign Currency liability / assets Reviewing Journal Entries and passing complex Journal Entries Tax reporting and Transfer pricing experience Maintains Accounting Controls by preparing and recommending policies and procedures Preparation of schedules for book close for all balance sheet accounts Knowledge of month end activities Competencies : • Masters degree with 3-5 years of general book keeping, Fixed assets & reporting experience • Highly detail oriented and organized in work • Ability to act and operate independently with minimal daily direction to accomplish objectives • Excellent interpersonal, communication and problem solving skills including tact and diplomacy • Proficient in MS Excel and knowledge of MS Access will be a plus • Strong Organizational skills • Knowledge of JD edwards is mandatory • Ability to maintain and meet assigned deadlines • Able and willing to deliver friendly, courteous and prompt Customer Service • Able and willing to work cooperatively with other team members • Maintaining confidentiality of work related information and materials • Ability to interact effectively with all levels throughout Company organization Key Skills: a) Minimum 3 years of general book keeping, Fixed assets & Reporting experience b) Knowledge of JD edwards c) Experience of creation of Depreciation keys in the ERP d) Experience of Revaluation of Foreign Currency liability / assets d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: Click on Start option to Apply and fill the details Select the location as Other ( to get multiple location option ) To Apply for above Job Role ( Nagpur) Type : Job Code # 411

Hi, We are hiring for the Leading ITES Company for HRO - Learning and Development Profile. Job Description: Knowledge & Experience: Working Experience of 1-5 years in Learning and development Excellent understanding of core process step and impact thereof Excellent process knowledge of Employee life cycle, L&D, C&B & PMS within organizations. Ability to properly research, identify, and document a system defect Ability to understand :- o the client administrative environment o the various Systems being used to process a participant issue o Workflow Management Basic understanding of MIS Behavioral Attributes Good interpersonal, verbal and written communication skills. Logical and efficient, with keen attention to detail. Strong customer service orientation. Ability to work in a team-oriented, collaborative environment. Effective Troubleshooting skills. Learning agility Good researching skills Core Role Responsibilities: Entering data in the HRIS related modules Identify training needs, keep track, and share the analysis with the business. Coordinating learning sessions Creating and updating content Analyze training effectiveness. Run the performance management activities such as Goal Setting, Mid Year, Year End & Talent review etc. Updates information in the scheduling systems, performs analysis to determine impact to available resources for the day. Runs Daily routine report that is provided to the HR Ops Team. Complete Mass uploads for data changes: Terms, Seniority Dates, and Minimum Wage. Understands customer requests and seeks clarifications in required situations Key Skills: a) Minimum 1 year Working Experience in Learning and Development b) Excellent of Employee life cycle, L&D c) Hands on experience of Updating information in the scheduling systems d) MIS Knowledge e) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: Click on Start option to Apply and fill the details Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata )Type : Job Code # 425 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 489

Hi, We are hiring for the Leading ITES Company for CEM Transformation Profile. Job Description: Atleast 10 to 15 Years with at least 8 to 9 years in managing contact centers, Customer Life Cycle journey; leading transformation solutions across Customer touch points Responsibilities Understand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc. Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits. Create crisp and appealing report outs (based on assessment), client presentations, solution defense deck, capabilities deck and marketing content. Create industry specific white papers, point of view and case studies. Perform analytics on operations data to build financially visible solutions. Skills Excellent written and oral communication skills (ability to articulate key messages) Experience with leading contact centre technologies i.e., have extensively worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, RMs, etc. Operations and customer experience data analytics (should be good with excel. Experience in any other analytical tool will be an added advantage). Excellent with MS Office (must have good PowerPoint skills) Key Asks Continuously upgrade in the customer experience transformation space (specific to technologies). Ability to learn fast and deliver against stringent timelines. Readiness to travel as and when required on short notice. Required to work long hours on need-basis (especially during large deals submission). Should be able to work independently with minimum inputs and in ambiguous scenarios. Key Skills: a) 10+ Years with at least 5 years in managing contact centers, customer Life cycle journey b) Worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs c) Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 541 b) For Position in Bangalore Search : Job Code # 542

Hi, We are hiring for the ITES Company for Premium Tax Role. Job Description Ensure compliance with state and local premium tax regulations. Prepare and file premium tax returns accurately and timely. Review and analyse premium tax data and reports. Collaborate with finance and accounting teams to reconcile premium tax accounts. Monitor changes in tax legislation and assess their impact on the organization. Assist in audits related to premium taxes and respond to inquiries from tax authorities. Maintain organized documentation of tax filings and correspondence. Experience in tax compliance, preferably in insurance or premium tax. Strong analytical skills and attention to detail. Proficiency in tax software and Microsoft Excel. Excellent communication skills. Knowledge of state and local tax laws. Problem-solving abilities and a proactive approach to challenges. Ability to work independently and as part of a team. Key Skills a) Minimum 2-year experience in State and Local Tax Regulation b) Proficiency in tax software and Microsoft Excel c) Any Graduate For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/premium-tax/

Hi , We are hiring for the ITES Company for Record to Report (RTR) Taxation Role. *Note - CA & CPA Qualified will be added Advantage Job description: Minimum 3-5 years of experience in taxation *Tax Compliance*: Prepare and lodge individual and corporate tax returns, fringe benefits tax returns, and goods and services tax returns. *Tax Planning*: Provide tax planning advice to clients, including advice on tax-effective structures and strategies. *Tax Advisory*: Provide technical tax guidance and support to clients on various tax matters, including income tax, capital gains tax, and stamp duty. *Client Management*: Develop and maintain strong relationships with clients, identifying opportunities to provide additional services and grow revenue. *Team Collaboration*: Work closely with other team members to deliver taxation services and contribute to the growth and development of the team. Requirements *Qualifications*: Bachelor's degree in Commerce, Accounting, or related field; CA or CPA. *Technical Skills*: Strong knowledge of Australian taxation laws and regulations; proficiency in tax softwares *Soft Skills*: Excellent communication, analytical, and problem-solving skills; ability to work effectively in a team environment. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 267

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune and Bangalore Location Candidates residing in Pune/Bangalore may apply for the same Job Description: Biggest MNC in India - Hinjewadi ( excellent English communication needed skills mandatory ) International voice process/Blended ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Yerwada Location Salary Upto 4.3Lpa into International Customer Service Magarpatta Location Max Salary Upto 6.5Lpa International voice process/Blended (Viman Nagar) ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 6LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process(Hinjewadi) ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------- - Leading ITES MNC in Electronic City- Bangalore INTERNATIONAL Customer Support Voice . ELIGIBLE-- GRADUATES WITH EXCELLENT ENGLISH NTERNATIONAL COMMUNICATION SKILLS SALARY UPTO RS 4.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process- ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, Divya HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

Greetings from KVC CONSULTANTS LTD. HIRING for INTERNATIONAL VOICE PROCESS @Pune Hinjwadi & Yerwada location. NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description: 5 days working/US Voice Process SALARY STRUCTURE: Minimum 6 months exp req in International Voice 6 months and above---Up to 3.5 LPA 1 year and above-- Max 4LPA 18 months and above-- Max 5LPA Only immediate Joiners, NO notice period considerable Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Simran : 9821182647 Mahvish : 9628373766 Divya: 9821182650 KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune/Bangalore -- Candidates residing in Pune/Bangalore may apply for the same Job Description: PROFILE 1- Biggest MNC in India - Hinjewadi ( excellent English communication needed skills mandatory ) International voice process/Blended ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process/Blended (Viman Nagar) ELIGIBLE-- GRADUATES /UGs SALARY UPTO RS 6LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International voice process(Hinjewadi) ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS ------------------------------------------------------------------------------------------------- PROFILE - 2 --- Leading ITES MNC in Electronic City- Bangalore INTERNATIONAL Customer Support Voice . ELIGIBLE-- GRADUATES WITH EXCELLENT ENGLISH NTERNATIONAL COMMUNICATION SKILLS SALARY UPTO RS 4.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Process 2- International voice process- ELIGIBLE-- GRADUATES WITH 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Areesha- 9628373763 Divya 9821182650 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse