77 Deloitte Jobs - Page 2

Job description: Minimum 3-5 years of experience in taxation *Tax Compliance*: Prepare and lodge individual and corporate tax returns, fringe benefits tax returns, and goods and services tax returns. *Tax Planning*: Provide tax planning advice to clients, including advice on tax-effective structures and strategies. *Tax Advisory*: Provide technical tax guidance and support to clients on various tax matters, including income tax, capital gains tax, and stamp duty. *Client Management*: Develop and maintain strong relationships with clients, identifying opportunities to provide additional services and grow revenue. *Team Collaboration*: Work closely with other team members to deliver taxation services and contribute to the growth and development of the team. Requirements *Qualifications*: Bachelor's degree in Commerce, Accounting, or related field; CA or CPA. *Technical Skills*: Strong knowledge of Australian taxation laws and regulations; proficiency in tax softwares *Soft Skills*: Excellent communication, analytical, and problem-solving skills; ability to work effectively in a team environment.

Hi, We are hiring for the ITES Company for the Training Manager - Media and Entertainment Role. Overview The Training Manager Media & Entertainment is responsible for designing, delivering, and evaluating training programs focused on media, OTT platforms, YouTube, and related digital products. This role involves collaborating with stakeholders to identify training needs, creating tailored content for diverse audiences, and conducting sessions across multiple formats (in-person, virtual, and on-demand). The manager also monitors training effectiveness, updates materials based on industry trends, and provides coaching support. A strong understanding of media industry tools and platforms across devices (like mobile, smart TVs, and tablets) is essential. Key Skills: a) Minimum of 8 years of experience in training for media / OTT related products b) Minimum of 3 years of experience in the media and entertainment industry c) Good experience with varied devices such as Mobile (IOS & Android),iPads, Tablets, Smart TVs, Xbox etc d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Bangalore) Type : Job Code # 42 Job Description Proven experience at least 8-10 years in training for media / OTT related products Minimum of 3 years of experience in the media and entertainment industry Design and roll out tailored training programs on media, Over-the-Top (OTT) platforms, YouTube, and associated digital products. Collaborating with stakeholders to create effective training. Assess the effectiveness and efficiency of training programs. Classroom training for new and transitioning employees, as needed. Monitor and track training progress and outcomes. Identify training needs of individuals requiring improvement in production. Create training materials, including manuals, presentations, and interactive modules. Tailor training programs to meet the specific needs of different audiences. Conduct training sessions through various mediums, including in-person, virtual, and on demand formats. Use effective teaching methodologies to ensure engagement and knowledge retention. Provide one-on-one coaching and support as needed. Assess the effectiveness of training programs through feedback and performance metrics. Continuously update and improve training content based on industry trends and feedback. Stay current with new developments in media, OTT, and related products. Work closely with subject matter experts, product managers, and other stakeholders to ensure training content is accurate and up to date. Partner with HR and management to identify training needs and develop strategic training plans Good experience with varied devices such as Mobile (IOS & Android),iPads, Tablets, Smart TVs, Xbox etc.

Hi, We are hiring for the ITES Company for ISC Analytics Role. Overview The ISC Analytics team plays a key role in delivering business intelligence solutions that support data-driven decision-making across sourcing, procurement, and supply chain functions. It focuses on delivering data-driven insights through the development of Tableau dashboards and SAP Ariba reports to support sourcing and procurement functions. It involves end-to-end BI project management, including data extraction, cleaning, and visualization using tools like SQL, Tableau Prep, and S/4HANA. The role requires strong collaboration with global stakeholders, deep domain knowledge in supply chain and procurement, and a continuous improvement mindset to optimize reporting solutions for better business outcomes. Key Skills : a) Any Graduate b) Minimum 3+ years of experience in developing Tableau dashboards c) Minimum 3+ years of experience in database management and SQL programming experience including creating tables, views, stored procedures, and user-defined functions To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Bangalore) Type : Job Code # 145 b)To Apply for above Job Role ( Mumbai) Type : Job Code # 146 Job description: Experience working across organizations and cross-functional groups to ensure project coordination, implementation, and completion. Experience in developing Tableau dashboards using multiple data sources as per the business requirement (Power BI experience is not required but good to have). Experience in SAP Ariba Procurement reporting and S/4HANA. Experience in database management and SQL programming experience including creating tables, views, stored procedures, and user-defined functions. Experience with data exploration, data cleaning (primarily using Tableau Prep), data analysis, data visualization, and data mining. Domain knowledge in the supply chain industry and /or sourcing and procurement is required. Strong communication, project management and team building skills. Soft skills Excellent MS Office skills, analytical skills, presentation skills. Responsibilities : Design, develop, and maintain automated Tableau dashboards and complex Ariba reports that provide critical business insights to business stakeholders. Lead business intelligence projects from inception to completion, including defining scope, business requirements, timelines and deliverables. Monitor project progress, adjust as necessary and communicate updates to stakeholders. Conduct deep dive analyses on business problems and provide recommendations based on data. Develop and implement data pipelines and end-user data tools that empower non-technical business partners to access and analyse data independently. Provide dashboard access and end-user support for Tableau dashboards and Ariba reports. Operate with initiative and a continuous improvement mindset by constantly looking for opportunities to innovate, create, refine, and optimize solutions with the goal of simpler, faster, and better. Fluent in extracting, implementing and interpreting large data sets. Experience in supporting global clients. Skills / Requirements: Excellent analytical and problem-solving abilities. Excellent interpersonal and collaborative skills. Ability to engage and develop strong working relationships with business stakeholders in order to anticipate and understand key business requirements through multiple discussions. Proficiency in SQL and experience with relational database management systems. Ability to work independently and within a team environment. Ability to manage multiple projects simultaneously and work under pressure to meet deadlines. Knowledge of best practices in data visualization and business intelligence. Experience in developing a large number of Tableau dashboards in production in the last 2 years is required. Contributes to the effectiveness of the team by working closely with colleagues by sharing information, skills, and responsibilities.

Hi, We are hiring for the ITES Company for Quality Analyst Role. Overview The Quality Analyst is responsible for auditing and evaluating international voice calls to ensure high service standards and enhance customer satisfaction. The role focuses on monitoring agent performance, conducting quality assessments, and providing constructive feedback to drive continuous improvement. Key responsibilities include using Six Sigma quality tools (like histograms, 80/20 analysis and fishbone diagrams), maintaining metrics such as AHT, CSAT, CHT, NPS, and SCORE, and leading calibration and dip-check sessions. The role also involves analyzing data quality, performing root cause analysis, and collaborating with development teams to enhance system performance. Key Skills: a) Min 5 Years Overall Experience in International BPO b) Min 1 year Experience as a Quality Analyst in International BPO c) Good understanding of 7 Six Sigma tools of quality preparing histograms, 80/20 analysis, fish bone d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Gurgaon) Type : Job Code # 157 OR To Apply, Copy and Paste Link Below https://outpace.in/job/quality-analyst/ Job description: Minimum 3 to 5 years of experience as Quality Analyst in Voice is mandatory. Prior experience of doing quality assessments for international voice work. Good Communication & Presentation Skills - speaking and writing skills. Moderate Excel proficiency. Good understanding of 7 six sigma tools of quality preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes. Maintaining the Core team Quality, conducting regular calibration sessions. Doubt clearing sessions dip check. Maintaining the core team AHT, CSAT, CHT, NPS, SCORE. Main responsibility to audit the calls, to improve the quality of the process and provide feedback to the agents in order to enhance more customer experience in service and improve the performance of agents. Motivated achiever who exceeds goals by maintaining quality in work. To check the quality of the end system using software testing tools. Proficient working in partnership with the development teams to deliver business functionality on time with required quality that meets the acceptance criteria. Participated actively in data quality investigations and analyses, diagnosing root causes of issues and providing actionable recommendations to the development team for resolution. Acquired knowledge of database systems, specifically Snowflake, SAP HANA and concepts related to data warehousing.

We are Hiring For ITES Company For Order Management Role. Overview The Order Management Specialist plays a critical role in managing purchase order (PO) creation and order processing within the retail industry. With experience in retail PO creation this role involves retrieving and analyzing reports using QMF SQL tools, managing SKU forecasts, conducting plan analysis in JDA, generating firm and OTB orders, and addressing order discrepancies. The role requires strong analytical and reporting skills, proficiency in Excel (including macros, SQL, and VB scripting), and effective communication for stakeholder collaboration. Additional responsibilities include performance monitoring via KPIs and contributing to inventory investment decisions. Preferred Skills: a) Minimum 2 Years of Experience in Retail Industry b) Buyer Role Experience c) PO creation Experience d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai) Type : Job Code # 381 b)To Apply for above Job Role ( Nagpur) Type : Job Code # 382 Job Description: Overall 8+ years of Experience in Order Management with minimum 2 years in PO Creation in Retails Industry Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skill Set: 1) Experience in Report consolidation and Summary Generation 2) Proficiency in Excel and Macro Creation (SQL & VB Scripts) 3) Good Analytical Skill 4) Experience in JDA 5) Good Communication and Presentation Skills

Hi, We are hiring for the ITES Company for the Lead Sales Incentive Compensations Role. Overview The Lead Sales Incentive Compensations is responsible for overseeing and validating commission payments, ensuring accuracy, policy compliance, and SOX adherence. The role involves managing revenue and earnings adjustments, resolving compensation-related queries, and maintaining detailed SOPs and process documentation across go-to-market (GTM) units. This position also supports audit controls, identifies process inefficiencies, and handles ad hoc reporting using SQL and advanced Excel. Strong collaboration with teams like Payroll, Finance, HR, and AP is essential, as is effective communication with senior stakeholders. Experience with ERP systems, order management tools, and data visualization platforms like Power BI or Tableau is a plus Key Skills: a) Minimum 4 years experience in Commissions / Sales Compensation / Payroll b) Good knowledge of SQL (Used in the last 3 years) and Advanced Excel c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Bangalore) Type : Job Code # 36 Job Description Perform due diligence on Commissions Payments made to Payrolls and Accounts Payable Validate, Review and Signoff commissions payments Process Revenue and Earning adjustments for Manual programs. Lead interface for Commission payments related queries. Investigate compensation related issues thoroughly and drive resolutions by adhering to compensation policies and procedures. Develop and update applicable SOPs and process flows associated with incentive plan administration, including resolving gaps or conflicts. Develop and maintain Commissions procedural documents and integrate process manuals for various GTM units. Activity Validations & Error Reporting Ensure SOX compliance guidelines are strictly adhered to. Identify process inhibitors, consider upstream and downstream business partner impacts, and resolve ICM/Process issues. Perform ad hoc reporting upon request, strategizing data retrieval, prioritizing needs and executing for on time delivery. The role is also responsible for supporting the inclusion of authorization, validation and audit control within all commission processes. Required : Minimum 4 to 10 years experience in Commissions / Sales Compensation / Payroll Has word in a collaborative environment with other teams like Payroll, Finance, AP, HR Technically sound and logical reasoning. Technical skills: Good knowledge of SQL (Used in the last 3 years) and Advanced Excel. The role will need to be fluent in English, communication with senior stakeholders. Good To Have: Data visualization tools like Power BI, Tableau. Should have worked on IT systems ERP, Order management tools etc.

Hi , We are hiring for the ITES Company for Procurement Analyst Role. Overview A Procurement Analyst is a professional who supports an organizations purchasing and supply chain functions by analyzing data, evaluating supplier performance, and helping to improve procurement strategies. Their goal is to ensure that the company gets the best value for its money when buying goods and services. Required Skills : Organizational Experience of 2 years minimum in Supply chain and Procurement operations, Procurement Business Reporting & Analytics Ideally Software Skills in MS Office, Excel, ERP Systems - SAP, E-Matrix Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 154 ***Minimum 2 years experience in Procurement Analyst is mandatory.*** Job Description: Manages portfolio of agreements and new requests, enabling efficient and effective purchase of goods and services (from purchase to pay) with a focus on business value, on-time delivery, and cycle time. Negotiates contract pricing and terms & conditions directly with suppliers while working with internal stakeholders, seeking the lowest total system costs and appropriate mitigation of supply and legal risk. Ensures contract compliance and utilization - monitors supplier performance, troubleshoots issues. Track Purchasing activity and measurements against the project schedule. Identifies business value and other opportunities within the portfolio. Develops and maintains internal and external relationships to meet business line expectations. Provide data sheets, drawings, and specifications to the site and subcontractors in a timely manner to ensure correct support and services are available for installation. Issue equipment to installers complete with installation data sheets, drawings and specifications. Provides fit-for-risk process improvements. Influences development and implements Category strategic and commercial guidance People leadership- May lead and be responsible for direct reports. Leads development, recommendation/presentation, and implementation leadership of category sourcing strategies and ensures alignment, compliance and delivery of business requirements/needs. Collaborates with Supplier Relationship Managers to support their needs from a strategic sourcing perspective. Bachelor's Degree with a minimum one year experience in Purchasing, Accounting, or general Administrative experience. A successful candidate with a minimum of 2 years of Procurement experience. Ideally Software Skills in MS Office, Excel, ERP Systems - SAP, E-Matrix.

Hi We are hiring for the ITES Company for the Global Benefits Specialist Role. Overview The Global Benefits Specialist is responsible for administering employee benefit programs across regions, including health insurance, NPS, reimbursements, and meal/fuel cards. The role ensures compliance with organizational and regulatory policies, manages benefit deductions aligned with payroll cycles. This position plays a key role in employee engagement by conducting onboarding sessions and hosting regular benefits updates. The specialist leverages platforms like Darwin, Workday, and ServiceNow for benefits processing, reporting, and performance monitoring. Strong communication, stakeholder management, and technical proficiency are essential, along with the ability to operate confidently in a global, fast-paced environment. Key Skills : Any Graduate Minimum 3 years of hands-on experience in Global benefits administration. Proficiency in Darwin, Workday, and ServiceNow is mandatory. To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Mumbai) Type : Job Code # 265 b)To Apply for above Job Role ( Bangalore) Type : Job Code # 266 Job Description ***Minimum 3 years of hands-on experience in Global benefits administration.*** 1. Benefits Administration: Manage NPS enrollments, advances, and employee reimbursements. Oversee health and insurance enrollments, claims processing, and renewals. Administer meals and fuel card programs for employees. Ensure compliance with regulatory and organizational policies related to benefits. Validation of benefits deductions and familiarity with payroll processing and cutoff dates 2. Vendor and Stakeholder Management: Act as the primary liaison between the organization and benefits vendors. Handle vendor invoicing and ensure timely payment and issue resolution. Collaborate with internal stakeholders, including HR and Finance teams & payroll teams, to address employee concerns. 3. Employee Engagement: Conduct onboarding sessions for new employees, providing a comprehensive overview of benefits offerings. Lead monthly meetings to address employee queries and provide updates on benefits programs. 4. Technical Proficiency: Manage benefits processes using tools such as Darwin, Workday, and ServiceNow. Leverage reporting and analytics features in these tools to monitor benefits performance and identify areas for improvement. Required Skills and Qualifications: Operate from the office to ensure seamless coordination and timely task execution. Technical Skills: Proficiency in Darwin, Workday, and ServiceNow is mandatory. Communication: Exceptional command of English (native-level proficiency) with strong interpersonal and presentation skills. Knowledge of any regional language (e.g., Spanish, French, Arabic) is an added advantage. Personality: Confident and professional, with the ability to lead meetings and engage employees effectively. Stakeholder and Vendor Management: Proven ability to manage relationships with multiple stakeholders and external vendors.

Hi We are hiring for the ITES Company for Team Lead Role. Overview The Team Lead - Contact Center is responsible for managing day-to-day operations of a team, ensuring consistent performance in handling customer interactions across voice, email, or chat channels. This role involves monitoring KPIs such as service levels, quality, and productivity, while providing coaching, feedback, and support to team members to drive continuous improvement. The Team Lead handles escalations, ensures adherence to processes and SLAs, and collaborates with quality, training, and workforce management teams. Strong leadership, communication, and problem-solving skills are essential to foster a high-performing, customer-focused team environment. Key Skills : Any Graduate Minimum Experience of 2 yrs dealing with End customers as customer service is required. Should have managed a HR Helpdesk team of around 20-25 FTE. Team Handling To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 3 Job description: Minimum Experience of 2 yrs dealing with End customers as customer service is required. Should have managed a HR Helpdesk team of around 20-25 FTE. Should possess ability to manage escalations, manage process, and guide peers on HR transactions and help them achieve high accuracy and timeliness. The role also requires the incumbent to interface with clients and help resolve and eliminate causes of operational issues that may arise. Should have understanding of HR functions like Payroll & Employee data management. Preferably experienced in transition of helpdesk and documentation of SOPs. Skilled in understanding client needs, fostering communication, and delivering solutions that exceed expectations. Strong ability to collaborate cross-functionally to ensure seamless service delivery and client retention. Known for exceptional interpersonal skills, strategic problem-solving, and a commitment to enhancing client experience through proactive engagement and support. Monitored team performance through regular reviews, coaching, and feedback sessions to drive continuous improvement and maintain high levels of customer satisfaction. Developed and delivered training programs to upskill team members, enhancing their product knowledge, communication skills, and problem-solving abilities. Created detailed reports on team performance, customer feedback, and operational metrics, presenting findings to senior management and recommending strategic improvements. Skills: Team Handling Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquette

Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Overview HR Helpdesk Associate serves as the first point of contact for employees seeking assistance with HR-related queries and issues. This role involves handling inbound and outbound calls, responding to emails, and providing accurate information on policies, procedures, payroll, benefits, and employee data. The associate is responsible for resolving queries efficiently or escalating them to the appropriate department when necessary, ensuring timely and professional communication. They are expected to maintain confidentiality, follow documented processes, and update records accurately. Strong communication skills, attention to detail, knowledge of HR systems, and proficiency in tools like MS Office are essential. The role also involves contributing to continuous improvement by identifying recurring issues and suggesting enhancements to existing processes and documentation Key Skills : Any Graduate Minimum 1- 3 years of Previous experience in contact center (helpdesk1) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team Preferably have worked on Genesys and SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 240 Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune Location JOB DESCRIPTION Biggest MNC in India--Magarpatta location Notes :- Need Excellent English Communication Need Immediate Joiners UGs Freshers Can go with excellent communication (Viman Nagar ) International Voice Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International Blended Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Notes :- Other Location in Pune that is Hinjewadi /Viman Nagar/Yerwada is available For International Customer Service Salary Upto 5 Lpa Need Min 6 months Exp in International Process. ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, Divya HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

Hi, We are hiring for the Leading ITES Company for Pre Payroll (UK) Profile. Overview Pre-Payroll involves preparing and validating employee data and payroll inputs to ensure accurate and timely payroll processing. The role requires experience with HR systems, understanding data flows, and managing payroll-related processes such as leave administration, eligibility checks, and compliance with tax and labor regulations. Familiarity with US payroll, statutory requirements (e.g., National Insurance, tax laws, sick/maternity pay), and ERP tools is essential. Strong analytical skills, confidentiality, and attention to detail are key, along with ensuring adherence to SLAs and quality standards. Key Skills: a) Minimum 1 year of experience in HR & Payroll domain is must b) Knowledge of US Payroll c) Understanding of National Insurance and Tax legislation d) Any Graduate Job Description: Preferred Experience and Competencies required : Minimum 4 years of experience with minimum 1 year in HR & Payroll domain is must, prior experience in Global payroll management preferred. Initiate Process Controls, Quality plans and Risk Mitigation Initiatives. Managing processes and the metrics on a day to day basis. Understanding of HR systems including interfaces/ data flow in and out and issues that arise from that. Knowledge of US Payroll process and system, Employee eligibility requirements, understanding of payroll processing and associated tools. Knowledge of Employee Document Services, Policies and Tools. Knowledge of Leave Administration, data management tools, disability management system and pay practices. Extensive knowledge of leading ERP and Data Maintenance Practices. Knowledge of HR process administration. Ability to create/present HR training materials. Analytical Skills The primary task is to ensure all Payslips are generated accurately and on time. efficient and timely HR transactional services in line with agreed SLA's (including Payroll Schedules), Regulatory guidelines and Statutory / Legal requirements. Process-specific Responsibilities Experience of handling a wide range of diverse, sensitive and confidential activities within a customer facing environment. An understanding of National Insurance and Tax legislation. An understanding of Statutory Sickness and Maternity pay. An understanding of manual payroll calculations

Hi, We are hiring for the Leading ITES Company for HRO Presales/ Solution Architect Profile. Overview HRO: Presales/Solution Architect is responsible for supporting HR outsourcing sales by crafting tailored HR solutions, participating in RFP/RFI responses, and conducting client workshops and due diligence. The role involves showcasing HR service capabilities, building strong client and internal relationships, developing sales collateral, and leveraging HR technology tools like Workday, Oracle, or SAP. The ideal candidate combines deep HR domain knowledge (especially in Talent Acquisition) with presales expertise and strong communication, commercial, and collaboration skills. Key Skills: a) Minimum 10 years experience in HR Talent Acquisition b) Minimum 4 years experience in HR sales / pre-sales c) Experience on HR applications like Workday, Oracle or SAP d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 533 Job Description : Should have 10-15 years work experience in HR with 4-5 years experience in sales / pre-sales Duties & Responsibilities: Participate in responding to HR Solutions received in RFx Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts Working with the Pre-Sales Manager and the Business teams to ensure that all sales documentation and collateral is kept up to date and relevant Participate in Client workshops, Due Diligence and Process studies for the client including creation of documentation Work with technology and sales teams to develop internal tools to help improve the processes Create and manage content and repository reusable content, case studies, standard sales /capability presentation Skills • Communication. Especially, ability to communicate professionally in written responses • Good commercial acumen • Excellent organizational and collaboration skills • Should have worked on any of the leading HR applications like Workday, Oracle or SAP • Should have experience or understanding of latest HR technologies in the market • Understanding of industry processes /domain at least one of Retail, Consumer Good and Manufacturing industry Education : Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce

Hi, We are hiring for the Leading ITES Company for Customer Service Profile. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills : a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Hyderabad ) Type : Job Code # 556 Job Description : Minimum one year experience in Customer Voice Support is required Performing customer surveys on inbound and outbound calls. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements. Responding to customer requests and contacting customers by email and/or phone based on language skills about card and customer account maintenance, advising about company campaigns, answering general company and its products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW. Ability to learn quickly, task and system understanding. Ability to switch between different tasks rapidly

Job Opportunity for International voice Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support voice we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 6 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 5.4 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. Walk-In Details: Days: Monday to Saturday Time: 10:00 AM 4:00 PM Venue: 4th floor, 405, aditya trade center, ameerpet Please bring a Resume and aadhar card This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg

Hi, We are hiring for the Leading ITES Company for Finance Data Analyst Role. Overview: A Financial Data Analyst is a professional who uses data analysis techniques to help organizations understand and improve their financial performance. They collect, process, and interpret financial data to support decision-making, budgeting, forecasting, and strategic planning. It's primary purpose is to use data to provide insights into an organization's financial health, identify trends, and support planning, forecasting, and reporting efforts. Key Skills: a) Minimum 1 year of experience as a Financial Data Analyst b) Experience of US GAAP and IFRS c) Experience of Reconciliation d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 409 b) To Apply for above Job Role ( Kolkata ) Type : Job Code # 487 c) To Apply for above Job Role ( Chennai ) Type : Job Code # 554 Job Description: Research, Review, Analyze and Interpret financial statements/Broker reports of large corporates from global markets Ensure compliance with global policies including US GAAP & IFRS Capture data points of interest from financial reports and tag the same from Income Statement, Balance Sheet & Cash Flow through an application Transaction-based activities, rule-based decision making, verifying for accuracy and completeness, formatting data, posting and preparing output (various types of reconciliations, system to system reconciliations, balancing, open item management, reports etc) Constant quality check on the finalization of statement Capture specific figures from Revenue, Net Income, EPS, Weighted Average Shares, Income before tax, Income Tax & One-time charges & provide timely, relevant and accurate information for Earnings Capture the future estimated data as given in press release, earnings call & company presentation report for Guidance Number crunching on specific items of the Income Statement, Balance sheet & Cash Flow Understanding of financial processes and applications Requirements: Minimum 1 year of experience as a Financial Data Analyst Domain / Accounting knowledge and skills Basic understanding of accounting principles and Finance Good verbal and written communication skills Willingness to work in rotational and night shifts Qualification: B Com / M.Com /MBA Finance

Hi , We are hiring for the ITES Company for Workforce Management. Overview A Workforce Manager is a professional responsible for planning, forecasting, scheduling, and managing staffing resources to ensure that a company especially in call centers, BPOs, customer service, or retail operations can meet its operational and service goals efficiently. To ensure that the right number of people are scheduled at the right times to handle customer demand without overstaffing or understaffing, balancing cost efficiency with service quality. Key Skills: a) Need Experience in Forecasting, Scheduling, Capacity Planning b) Min 1 Year of WFM Lead Experience c) Any Graduate d) Min 3 Years International BPO Experience To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 196 b) To Apply for above Job Role ( Chennai ) Type : Job Code # 553 Job description: Overall 6 years of experience with minimum 3 years experience of Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations Will execute capacity ramp up and ramp down across all LOBs Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies. Should possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team. Will experience a wide range of problem-solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis. Should have a track record of successful relationship management, with experience generating and managing plans, reports, and analyses. Mitigate capacity risks by identifying dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators. Competencies/Skills: Excellent knowledge of Excels & Macro Understanding of latest industry wide known WFM practices for both Voice/Non Voice & BO operations Good communication, interpersonal skills Multi Tasking

We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in International Voice Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 244 Job description: Any Graduate with a Minimum of 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory. Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issues Handle customer complaints during peak time and resolve the issues & advise the best resolution available Responsible for prompt and accurate responses to customer's needs and requests Ability to compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances. Input data and verify information as it pertains to related systems as and when required Properly document each customer interaction in the servicing systems as defined by the process Ensure successful customer support through the resolution of back-office tasks whenever not on calls Understanding of utilities and associated market participants The results of the analysis can be used to design targeted marketing campaigns, for example: 1. Sales Fulfilment : Retaining existing customers (antonym: customer attrition) & Gaining new customers 2. Information : Providing timely and regular information to customers Other examples of the applications of analyses include: 3. Evaluating and improving customer satisfaction 4. Risk assessment and management 5. Data collection and analysis are viewed as a continuing and iterative process. Ideally, business decisions are refined over time, based on feedback from earlier analyses and decisions. Identify factors important to clients Handle customer complaints Ensure customer-based quality parameters are measured and tracked Manage Vulnerable/Priority customer tasks/processes in the realm of the process Ensure privacy is for the customer-related information/assets Person Specification Knowledge/Experience : To be able to perform the following functions: Exceptional conversation skills Proficient in active listening skills Strong language skills; ability to articulate clearly and to be understood Demonstrated ability to adapt to diverse conversational styles Strong ownership skills Experience in managing ownership of issues and overall customer experience Demonstrate the ability to negotiate and properly handle objections with customers Ability to stay current on company policies, procedures Demonstrate ability to set proper expectations

Hi , We are hiring for the ITES Company for Workforce Management. Overview A Workforce Manager is a professional responsible for planning, forecasting, scheduling, and managing staffing resources to ensure that a company especially in call centers, BPOs, customer service, or retail operations can meet its operational and service goals efficiently. To ensure that the right number of people are scheduled at the right times to handle customer demand without overstaffing or understaffing, balancing cost efficiency with service quality. Key Skills: a) Need Experience in Forecasting, Scheduling, Capacity Planning b) Min 1 Year of WFM Lead Experience c) Any Graduate d) Min 3 Years International BPO Experience To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 196 Job description: Overall 6 years of experience with minimum 3 years experience of Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations Will execute capacity ramp up and ramp down across all LOBs Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies. Should possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team. Will experience a wide range of problem-solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis. Should have a track record of successful relationship management, with experience generating and managing plans, reports, and analyses. Mitigate capacity risks by identifying dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators. Competencies/Skills: Excellent knowledge of Excels & Macro Understanding of latest industry wide known WFM practices for both Voice/Non Voice & BO operations Good communication, interpersonal skills Multi Tasking

Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Non-Voice / Blended. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS NEED MINIMUM 6 MONTHS OF EXPERIENCE International Non -Voice Process (CHAT) (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS LOCATION: HINJEWADI, PUNE International Voice Process (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS LOCATION: HINJEWADI, PUNE International backend Process cum Customer support (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS LOCATION: HINJEWADI, PUNE International Voice Process (YERWADA) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE NIGHT SHIFT LOCATION: YERWADA, PUNE International Outbound Sales (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE UK SHIFT LOCATION: HINJEWADI, PUNE International Voice Process (Hyderabad) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS LOCATION: GACHIBOWLI, HYDERABAD ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Schedule your interview kindly call or drop your resume on the given numbers HR AREESHA 9628373763 HR DIVYA 9821182650 HR VANSHIKA 9628373762 HR REBA 9628373764 H.R Team AREESHA KVC CONSULTANTS LTD. NO PLACEMENT CHARGES

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended / Chat Process in Pune Location JOB DESCRIPTION Biggest MNC in India-- PUNE Need Excellent English Communication Need Immediate Joiners International Voice Process(Hinjewadi) ELIGIBLE-- GRADUATES SALARY UPTO RS 4.9 LPA MINIMUM 6 MONTHS OF EXPERIENCE NEEDED 5 DAYS WORKING-- 2 WEEK OFFS BOTH SIDE CABS AVAILABLE WITHIN HIRING ZONE /ROTATIONAL SHIFTS International Non -Voice Process(Hinjewadi) ELIGIBLE-- GRADUATES SALARY UPTO RS 4.8 LPA MINIMUM 6 MONTHS OF EXPERIENCE NEEDED 5 DAYS WORKING-- 2 WEEK OFFS BOTH SIDE CABS AVAILABLE WITHIN HIRING ZONE /ROTATIONAL SHIFTS Other Location in Pune that is Yerwada is available For International Customer Service Salary Upto 5 Lpa Need Min 6 months Exp in International Process. ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Vanshika- 9628373762 Areesha- 9628373763 Divya 9821182650 Reba-9628373764 Thanks & Regards, Vanshika HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs -- INTERNATIONAL VOICE PROCESS NOTE:- NEED IMMEDIATE JOINERS ONLY, NO NOTICE PERIOD CONSIDERABLE NEED EXCELLENT ENGLISH COMMUNICATION FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description: 5 days working 2 days off Rotational shifts Cab facility Any graduates with regular degree Salary Structure: Rs. 4.5lpa ---Freshers Rs. 5.75lpa-- 1+ years of experience Location: Pune (Hinjewadi) Bangalore (electronic city) ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Areesha- 9628373763 Divya -- 9821182650 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Hi, We are hiring for ITES Company for Spotfire Programmer Role. Job description: Minimum 3 years of experience as a Spotfire Programmer and Clinical experience is Mandatory Working on Refreshes requests for SRT & CSTV Building Oncology & Standard Visuals for Clinical Study Team Visualization (CSTV) Setting up standard and Study Specific Spotfire requests for Safety Review Team (SRT) Knowledge of Spotfire, Study configuration tool and On Demand Tool. Creating SAS Codes as per the requirement Setup and customization of visuals for Medical Reviewers Validation of visuals as per the specifications Optimize data models and queries for improved performance and scalability. Monitor and troubleshoot issues related to the Spotfire platform and coordinate with vendors for advanced support. Seeking opportunities to leverage expertise in Spotfire development and data visualization to contribute to the success of a data-driven organization. Integrate and prepare data, create visualizations and reports, optimize performance, and collaborate with stakeholders. Possesses a strong understanding of data exploration, ETL processes, and programming in R. Adept at collaborating with clients and stakeholders to translate complex data into clear and actionable insights. To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 80 b) To Apply for above Job Role ( Ahmedabad ) Type : Job Code # 82

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Blended in Pune Location JOB DESCRIPTION Biggest MNC in India--Magarpatta location Notes :- Need Excellent English Communication Need Immediate Joiners International Voice Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS International Blended Process ELIGIBLE-- GRADUATES /UGs Min 1 yr International Exp SALARY UPTO RS 6.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS CABS AVAILABLE/ROTATIONAL SHIFTS Notes :- Other Location in Pune that is Hinjewadi /Viman Nagar/Yerwada is available For International Customer Service Salary Upto 5 Lpa Need Min 6 months Exp in International Process. ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Divya 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, Divya HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 14 years of experience in HRO Outsourcing industry of which at least 10+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476