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5.0 - 10.0 years
8 - 18 Lacs
Bhiwadi
Work from Office
Job Summary: Provides IT Infrastructure support on-site and remotely (solving second level Incident, Problem and Request management), maintenance (Change, Asset Management and Patching) and support project execution, partnering with Global IT Enterprise teams and external service providers, utilizing tools and following IT Standards and Procedures. Responsibilities: Tenneco may make reasonable accommodations to enable people with disabilities to perform the essential duties of the position. Supports Incident and Request management submitted through IT Service management system per service level objectives. Supports procurement, installation, configuration and support end user devices like Laptops, Desktops, Workstations, and mobile devices through staging or manual deployment of standard software, apps, PBX and Phone systems. Supports Enterprise IT teams in additional troubleshoots and maintains Server, Network (WAN & LAN), Monitoring UPS and Switches, Backup Environment, and external vendor. Reports issues through service desk tools and follows-up through enterprise team and or vendors for critical and high issues tracking and escalating until closure. Supports the on-site Computer Room, Racks, cabling, and Data room maintenance tasks. Manages and maintains IT Asset Register through tools. Maintains and loads backup tapes per backup policy and direction from Global Enterprise teams and supports restoration of data per requests. Covers all critical equipment through Annual maintenance contract, reports issues with services providers and escalates per vendor services level agreement. Education / Experience: • Bachelors Degree in Computer Science. • Minimum 2 years’ of experience working in an IT operations / service organization within a complex IT Infrastructure environment providing support on-site and remotely (automotive and / or manufacturing industries is a plus). • ITIL, Microsoft Certified Desktop Service Technician (MCDST), HP Desktop / Printer preferred.
Posted 1 week ago
7.0 - 12.0 years
16 - 25 Lacs
Bengaluru
Work from Office
7 years of experience in patching all Flavors of Windows servers, including Core versions. At least 4 years of experience in design, deploy Hyper-V clusters and Failover Cluster Manager. Experience in managing, implementing, and overseeing the process of patching and updating Windows systems within an organization to ensure security, stability, and compliance. Skills in handling SCOM, OME, System Centre Virtual Manager. 3 years of experience with PowerShell scripting In-depth understanding of virtualization, storage, and network technologies. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Ability to work independently and collaboratively within a team
Posted 1 month ago
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