1090 Delivery Operations Jobs - Page 7

Skill required: Com.Bkg- Commercial Real Estate - Account Reconciliations Designation: Service Delivery Ops Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

Skill required: Com.Bkg- Loan/Lease Abstraction - Lease Management Designation: Service Delivery Ops Specialist Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.An end-to-end service allowing for IFRS and U.S. GAAP compliance in the financial reporting of leases, overseeing all aspects of the lease agreement process, from coordinating the creation of a new lease to managing day-to-day administrative tasks, overseeing the administration, tracking, and auditing of lease documents, and monitoring the business and financial transactions for lease properties. " What are we looking for "Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom

Skill required: Com.Bkg- Loan/Lease Abstraction - Lease Management Designation: Service Delivery Ops Specialist Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.An end-to-end service allowing for IFRS and U.S. GAAP compliance in the financial reporting of leases, overseeing all aspects of the lease agreement process, from coordinating the creation of a new lease to managing day-to-day administrative tasks, overseeing the administration, tracking, and auditing of lease documents, and monitoring the business and financial transactions for lease properties. " What are we looking for "Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom

Skill required: Com.Bkg- Commercial Real Estate - Account Reconciliations Designation: Service Delivery Ops Specialist Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom

Project Role :Service Delivery Operations Representati Project Role Description :Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost. Must have skills :Infrastructure Service Management Good to have skills :NA Minimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing work assignments, ensuring efficient service delivery, and maintaining high-quality standards. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Manage service delivery quality and cost Assign and manage work assignments Drive people management activities for the delivery team Professional & Technical Skills: Must To Have Skills:Proficiency in Infrastructure Service Management Good To Have Skills:Experience with IT Service Management Strong understanding of ITIL framework Experience in incident management and problem management Knowledge of service level agreements (SLAs) and service level management Familiarity with change management processes Excellent communication and interpersonal skills Additional Information: The candidate should have a minimum of 7.5 years of experience in Infrastructure Service Management This position is based at our Bengaluru office A 15 years full time education is required Qualifications 15 years full time education

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Service Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.The Service Delivery Specialist is responsible for daily supervision of teams engaging with customers, recommending products, and generating additional revenue through new sales, up-selling and cross-selling that enhance the customer experience and drive sales according to the scope of work and service level requirements. It can also be a team that collects and recovers customer receivables and debt. They manage the workload of the team, may make work assignments, and have responsibility for developing team members. This job also operates as a subject matter expert and may be the escalation point for issue resolution and customer escalations. Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. The job manages effective internal/external client relationships within a defined area of responsibility. This job also exercises consistent judgment and discretion with work directly related to management policies and the general operations of the business. What are we looking for Interpret day-to-day business objectives and prepare/execute operational practices/work programs. Ensure proper execution of processes by team Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately May perform data entry or other client related tasks in various systems, as required Demonstrate expert knowledge of processes and related systems to effectively perform responsibilities May make decisions about the day-to-day operation of the group, including management of work assignments and information between shifts as well as approach regarding workload, equipment, staffing, and scheduling. Includes adjusting work hours as necessary to meet deadlines, e.g., overtime, evening and weekend hours Manage workloads to ensure even distribution of responsibilities and provide development opportunities, when available, with assistance from supervisor or workforce planner May perform and/or ensure completion of quality review check on outgoing work (e.g., proof data entry, correspondence, and other tasks) within immediate team to ensure quality, accuracy, and consistency Identify and assist with development of support materials for team use, e.g., training manuals, job aids, and views in databases Prepare and analyze complex reports/information and formulate conclusions Ensure that all of the client responsibilities occur in accordance with the statement of work and service level agreement with client(s) Act as subject matter expert for team members, peers and/or clients as assigned May act as a point of contact for senior client representativesAnticipate, identify, and assess complex issues/problems. Develop and implement a corresponding plan of action to bring the situation to resolution. Communicate changes to supervisor and assist other team leads with resolutions, as needed Identify, document, and review opportunities for team improvement in procedures/processes/standards to gain cost-effectiveness and efficiency; execute implementation of improvements Required to direct work within clear budget guidelines Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: The Client Services, Specialist participates in providing operational services to retirement clients. Working under general supervision, this job is responsible for preparing reports and analysis related to the investment and management of capital on behalf of clients and/or the organization itself. Qualifications Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: "IRPS Associate Specialist - INThe Business Management job is responsible for providing day-to-day support of the Plan Management Services configuration work queue. Under general supervision, this job supports general processing and QC activities to support Recordkeeping platform configuration requests. This job helps ensure that the assigned functional business area is optimized and cost effective.Key Responsibilities and Duties Working through a daily queue of assigned PRISM and OMNI configurations as requested by business partners. Implements policies and procedures in support of the business area strategy. Executes process improvements in the assigned business area. Analyzes and reports on area data (financial, headcount, etc.) and performance metrics. Supports business management projects by documenting risks, issues and action items. Participates in meeting planning in support of business projects and objectives.Key Responsibilities and DutiesNeed to handle work type:1) Remittance Management Services2) Changing Rollovers3) Price Recon4) Annuity Payout5) SWAT/QDRONeed to handle work type:1) Unforeseeable Emergency2) Plan Benefit Status Service3) Hardship/DisabilityNeed to handle work type:1) SD Investment & Brokerage [via normal task]2) Eligibility & Contributions Rules by Employee Class3) Vesting/ERISANeed to handle work type:1) SD Investment & Brokerage [via flc task]2) New Plan Setup3) FLC Filing4) VSAM Creation5) QC Qualifications Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: The Client Services, Specialist provides advice and services to retirement clients. Working independently under limited supervision, this job is responsible for reviewing reports and analysis related to the investment and management of capital on behalf of clients and/or the organization itself. This includes related positions found within advisory firms, hedge funds, private equity firms, banks, insurance companies, real estate firms, and asset consultants. Qualifications Any Graduation

Skill required: Talent & HR Practice - Learning Delivery Operations Designation: Func & Ind Intelligence Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? We are seeking a Learning Practitioner / Learning Manager with extensive experience in learning strategy, transformation, and technology enablement. The ideal candidate will possess deep expertise in learning operations, adult learning principles, and capability-building frameworks and demonstrate a strong consultative approach to design and deliver innovative learning solutions. The candidate should have a good understanding of the end-to-end learning lifecycle not only covering strategy but also learning experience design, learning administration, learning delivery, knowledge management, analytics and reporting etc. to name a few. Candidates with experience in learning transformation, automation, and leveraging emerging technologies like Generative AI and agentic technologies will be highly valued.Act as a Subject Matter Expert in Learning Strategy, Curriculum Design, and Technology.Lead learning transformation projects using digital solutions, automation, and Generative AI to enhance the learner experience.Develop future learning solutions aligned with organizational goals and best practices.Collaborate with teams to integrate learning policies, processes, and systems.Design process documentation (maps, SOPs, presentations) for operational efficiency.Engage with clients and stakeholders to address learning challenges with innovative solutions.Drive continuous improvement by analyzing learning processes and tracking KPIs.Identify automation opportunities and align with LMS and LXP platforms (e.g., CSOD, SAP, Workday).Stay updated on learning trends and integrate best practices into scalable solutions.In Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability.Contribute to learning analytics for data-driven decision-making.Mentor team members to foster a culture of innovation and growth. What are we looking for? Deep understanding of adult learning principles, learning sciences, and their application in modern learning solutions. Strong expertise in learning tools and technologies Experience with process mapping, documentation, and business process management. Proven ability to lead client engagements, solution orals, and provide advisory/consultative support. Global exposure and ability to work across diverse industries, cultures, and time zones. Strong analytical and problem-solving skills with excellent communication and influencing capabilities. Familiarity with Generative AI, automation, and agentic technologies is a plus.Core Competencies: Learning Strategy & Transformation Curriculum Design & Capability Building Learning Technology Enablement Change Management & Process Improvement Client Engagement & Consultative Solutioning Industry Best Practices & Continuous Innovation Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Digital Finance Consulting - Manager/Consultant/Analyst Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: CFO & Enterprise Value , Industry Consulting, Capability Network I Areas of Work: Digital Finance Transformation/Enterprise Planning & Analytics | Level: Manager/Consultant/Analyst | Location: Gurgaon, Mumbai, Bangalore, Kolkata, Hyderabad | Years of Exp: Manager (8 to 12 years), Consultant (4 - 7 years), Analyst (2 - 4 years) Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As a part of the Capability Network CFO & Enterprise Value team, you will support CFOs and finance organizations to craft and implement strategies anchored on digital disruption, new age operating models and best-in-class practices, to drive market differentiation. Together, lets enable enterprise innovation, and deliver tangible results and outcomes for our clients. Help us unlock new value in a disruptive world, with the following initiatives: Interact with clients to gather and evaluate business requirements and recommend best practices to implement most effective solution. Create cost-effective operating models for clients as you enable new technology solution for them and drive deliverables. To work with leading global clients in developing and executing system design, blueprinting, proof of concepts, data modelling, etc. in Finance technology solutions in SAP Lead project delivery of Finance module / application design, blueprint, solutioning, modelling, proof-of-concept development, etc Draw on extensive knowledge and experience across SAP System Integration projects to provide insightful, deal-relevant points of view and recommendations based on robust analysis Bring your best skills forward to excel in the role: Strong bilingual proficiency in JLPT N3 qualified or better Ability to hold business conversations with Japan Leadership and Japanese Clients Ability to generate deliverables in Japanese Strong skillset level with F&A Reporting and Analytics Strong technical understanding: SAP S4HANA (Mandatory) SAP FI-CO (Preferable) or SAP SD, MM, PS, PP, HR, etc. (Preferable) or SAP BW, BI, BO, SAC, SF, etc. (Preferable) 1+ years experience of working on S4HANA 2+ years experience of working on SAP FICO/ SD/MM/PS etc. 4+ years experience in Finance Technology relevant projects Support delivery of large complex reporting framework implementations as a strong Finance Functional consultant across Pre-Implementation, Implementation and Post-Implementation Phases Good analytical and problem-solving skills with an aptitude to learn quickly Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic consulting environment Read more about us. Recent Blogs Qualifications Your experience counts! MBA from a Tier-1/ Tier-2 B-school or CA or CPA Process Expertise in Finance, Operating Model, Shared Services, Delivery Operations Finance business process knowledge related to Organization Structure, Master Data, Accounts Payable, Accounts Receivable, Asset Accounting, General Ledger, Chart of Accounts, Taxation, Treasury, etc Experience in SAP Reporting capabilities in BI/BO, BW, SAC, etc. Understanding of SAP and Allied Systems' Reporting and Customization capabilities Understanding of Fiori and Dashboard development capabilities in SAP Core ERP and Allied Systems Deep knowledge and experience in SAP System Integration projects, namely, SAP ECC and S/4HANA Finance modules / applications Drawing on extensive knowledge and experience across SAP System Integration projects to be able to deliver projects on design and implementation Supervision of Accenture analysts and consultants and client personnel in limited capacity Ability to work independently with minimal supervision What’s in it for you? An opportunity to work on transformative projects with key C-suite stakeholders Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

Skill required: Procure to Pay - Invoice Processing Designation: Service Delivery Ops Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors. What are we looking for Skill required:Procure to Pay Processing Designation:Procure to pay Senior Analyst Job Location:Gurugram Qualifications:BCom Years of Experience:5-8 yearsProcure to Pay (Invoice processing, payments processing etc)Reporting and AnalyticsProblem-solving skillsAgility for quick learningResults orientationWritten and verbal communicationAbility to manage multiple stakeholdersWork on improvement and transformation projectsGood knowledge of Procure to pay SLAs and KPI metricsExcellent communication skillsGood Accounting knowledgeGood Analytical skillsFlexible with ShiftsGood with Excel & PPThelping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Procure to Pay Processing team helps clients and organizations by boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment.The procure to pay team is responsible for invoice processing with defined SLA, Vendor query resolution, payments processing.In this role, you need to analyze and solve increasingly complex problemsYour day to day interactions is with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instructions onnew assignmentsYou will need to consistently seek and provide meaningful and actionable feedback in all interactionsYou will be expected to be constantly on the lookout for ways to enhance value for yourrespective stakeholders/clientsDecisions that are made by you will impact your work and may impact the work of othersYou would be an individual contributor and/or oversee a small work effort and/or team Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Omnichannel - Customer Service Technology Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Risk managementAbility to establish strong client relationshipProblem-solving skillsAdaptable and flexibleAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education1) Summary The job requires an experienced SAP ABAP developer with expertise in SAP Extended Warehouse Management (EWM) and Materials Management (MM) modules. The role involves developing custom ABAP programs, debugging, and maintaining EWM-specific objects, and adapting legacy developments to S/4HANA environments.2) Roles and ResponsibilitiesDevelop custom ABAP programs, reports, forms, enhancements, and interfaces for SAP EWM and MM modules.Debug and troubleshoot ABAP programs related to EWM, MM, and RF Gun processes.Design and implement BAdIs, User Exits, and Function Modules specific to EWM and MM requirements.3) Professional and Technical SkillsABAP Development (Primary Skill):Advanced SAP ABAP programming skills with 6-8 years of experience, including custom developments, enhancements, reports, forms, and interfaces.Proficiency in debugging and troubleshooting ABAP programs for both EWM and MM modules.Expertise in developing and maintaining EWM-specific objects such as BAdIs, User Exits, and Function Modules.Strong understanding of IDocs, RFCs, BAPIs, and Web Services for integration and interface development.SAP EWM Expertise:Comprehensive knowledge of SAP Extended Warehouse Management (EWM) processes, including inbound, outbound, and internal warehouse operations.Familiarity with S/4HANA migration tools and techniques (e.g., Data Migration Cockpit).Ability to adapt legacy EWM and MM developments to S/4HANA environments.4) Additional InformationThe candidate should have strong problem-solving skills and the ability to work independently as well as part of a team.Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.A proactive approach to learning and staying updated with the latest SAP technologies and best practices.15 years of Education. Qualification 15 years full time education

Skill required: Talent Acquisition - Workday Recruiting Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do ".." What are we looking for "Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketAn end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization." Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazons transportation network. It ensures hassle free, timely pickup and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Within NOC s umbrella, resides a specific arm which manages Amazon Fresh, SSD & Amazon Now (Quick commerce) businesses. GSF Central Operations (GSFCO), part of the Network Operations Center (NOC), acts as the CommandandControl center for the GSF operations in IN, SG and MENA. Team supports multiple lines of businesses such as (a) Amazon Fresh i. UltraFast Fresh (UFF) & ii. Hybrid 3P; (b) SubSame Day (SSD) across last mile, first mile, distribution centers, Supply Chain and (c) Amazon Now AKA Project Tez which is the Quick Commerce arm of amazon. in. In Addition, GSF CO manages delivery operations of More Super and Hyper Market (MSM) located in T10+ cities, remotely, where the scope includes order assignment, exception monitoring, COD reconciliation and BTO Scans. Apart from IN, GSF CO also supports Fresh, SSD & Quick Commerce (QC) operations in AE & SG geographies. Responsibilities include, but are not limited to: Oversee the daily operations of all partners stores nationwide, ensuring efficiency & operations consistency across locations with timely order fulfillment & dispatch basis customer promise. Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Business, Planning, Fulfillment Centers, Delivery stations etc) for adhoc/cancellations/delays or any other disruptions in the transportation network Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Ability to pull data & generate insights from Amazon tools to perform reporting and analysis thereby providing visibility to stakeholders. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Providing realtime customer experience by working in fast pace operating environment & manage stakeholders across different teams, good communication skills with ability to work individually & to interact effectively with all levels of management Results oriented with excellent communication & interpersonal skills , can work individually with minimal or no supervision. 1 year of experience to understand the quick decision making required for any Order Delivery Contingency Might be required to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays as per business. He/she should have basic math and inventory management skills. Strong attention to detail, proactively understand customer behavior, spot issues & trends basis data. Previous experience in retail or warehouse operations Basic understanding of supply chain operations Good in basis & advanced excel Excellent Communication skills

Coordinate with Logistics Service Providers (PTL & FTL) for organizing pickups and deliveries of clients. Monitoring the entire process from pickup to delivery to ensure on time deliveries as per agreed TAT and SOP. Prepare MIS Reports for clients. Required Candidate profile 3+ Yrs Experience from PTL & FTL Express / Transport (B2B) Companies. Must be working based at Delhi NCR Location since last 1 Yr. Good knowledge on the documentation for transportation of goods.

The Business Operations Manager will lead and optimize operations within the ADAS aftermarket division, focusing on fleet operations, product delivery, installation, aftermarket sales support, and customer success. Your role is crucial in ensuring the efficient deployment and ongoing performance of ADAS products across commercial fleets, enhancing post-sale customer experience, and driving operational excellence. You will oversee the end-to-end delivery process for ADAS aftermarket installations across fleet clients, coordinating with logistics, installation, and internal teams to ensure timely and efficient deployments. Monitoring and optimizing delivery timelines, costs, and quality metrics will be essential. Developing and implementing standard operating procedures (SOPs) for fleet onboarding and field operations will be part of your responsibilities. Collaborating with the sales team to streamline post-sale activities, supporting pricing models, proposals, and RFQs, and driving repetitive sales order initiatives will also be key tasks. You will serve as a key point of contact for high-value fleet clients post-deployment, ensuring successful onboarding and product adoption. Building customer success frameworks to proactively address performance issues, maintenance needs, and software updates, and partnering with technical support and engineering to resolve product-related challenges and ensure customer satisfaction are integral parts of your role. You will track key success metrics, leverage data to identify inefficiencies, and continuously improve processes across delivery, support, and customer engagement. Developing dashboards and reports to provide visibility into operational KPIs and leading cross-functional projects to align product, operations, support, and commercial strategies will also be part of your responsibilities. Your role will report into the CBO ADAS. Ideally, you will have a Bachelor's degree in Business, Operations, Engineering, or a related field (an MBA is a plus) and at least 8 years of experience in operations management, preferably in automotive tech, telematics, or aftermarket fleet services. A deep understanding of ADAS systems and aftermarket product ecosystems, along with a proven track record in customer success and delivery operations, is required. Passion for innovation, advanced technology systems, and entrepreneurship, as well as a track record of hiring, building, and scaling operations teams, are also desired. The ideal candidate will currently be working with fleet owners, a Product Company, or the automotive industry. Key behavioral competencies include a Hi Tech way of working, customer-first mindset, collaborative problem-solving, ownership, commitment, data-driven decision-making, expanding-growth mindset, result and commercial orientation, and speed and scalable process approach.,

Role & responsibilities Looking for seasoned Delivery managers to drive its innovative offerings in the BFSI sector. The role will primarily focus on delivering operational excellence across Winjit's cutting-edge technology solutions and will work directly with the leadership team at Winjit. Interface between customers and project management teams. Provide direction, leadership to the project management team. Review, analyze and evaluate business systems and user needs. Help the team do gap analysis between current and to-be requirements Possess skills to review manual processes within Operations to drive requirement gathering and documenting the requirement. Being the primary point of contact to drive service delivery across multiple accounts Manage client accounts from a techno-functional standpoint Track and monitor entire release cycle across projects Implement best practices in delivery governance Monitor and direct teams to execute projects through the entire SDLC from gathering requirements, designing, developing, testing, deploying and support phases. Drive requirement illustration Propose process improvement strategies to track the requirement changes, status, business expectation, cost, timeline and other key metrics. Design strategic transformation plans that leverage business enablement, reduce costs and streamline operations to ensure competitiveness Monitor delivery quality and suggest improvements wherever required Monitor and map effort estimation and milestones Work closely with project teams and clients to identify and resolve technical issues Implement best practices pertaining to App-sec and VAPT. Implement best DevOps practices. Manage scope, prioritise work across cross-functional teams Interact with customer to assure the right work is being done at the right time to achieve the Business Value objective; this includes: prioritisation, sequencing, decomposition, addressing impediments and cross-impacts Identify risks, issues, dependencies for meeting the clients business objective Track and monitor multiple project health status Implement and maintain application parameters such as scheduling, risk, roles, resource estimation, procurement, communication, change management, and issue management Preferred candidate profile 15+ years years of experience in handling medium to large scale delivery across multiple accounts. Should be a leader in the project management function, Team handling experience is a must. Prior experience in BFSI, Payments app, Lending and Leasing NBFC a must. Working experience on payments app Project Management. Working Experience on Fintech Integration Project. Should have managed multiple projects successfully. ITIL /PMP/Prince 2/Scrum certified added advantage. BE/ BTech/ ME/ MTech from a reputed institute Experience in driving Banking applications and Fintech solutions. Candidate must be from BFSI, Fintech domain. Perks and benefits

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Role description Driving BU initiatives across the entire spectrum of internal operations. Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers. Executing the above guidelines/strategies to better adherence to business processes. Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter. Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes. Execute cost benefit interpretation of internal programs. Mentoring, managing and leading the sales operations team. Competencies Ability to work collaboratively across business functions and leadership role. Ability to negotiate within a matrixed organizational structure. Strong Program Management experience Ability to manage and lead to connect with senior management team Education and Experience: - Previous program management and business operations exposure. - Should have strong execution & analytical skills. - Education qualifications - Engineer / MBA. team. - Ability Mandatory Skills: Delivery Management . Experience: 8-10 Years .

Associate Director- .Net Architect: Elevate Your Impact Through Innovation & Learning Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making. Our team of over 4, 500 talented professionals operates in countries such as India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets like Colombia, the Middle East, and the rest of Asia-Pacific. Recognized by Great Place to Work in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and meritocracy-based culture that prioritizes continuous learning and skill development and work-life balance. About Innovation and Technology Centre (ITC) Our Innovation and Technology Centre specializes in creating modular solutions to meet clients' specific needs. As a member of the team, you will have the opportunity to develop and implement digital products, platforms, and tools specifically designed for research, analytics, and data management domains. We are at the forefront of technological advancements, and our AI efforts rely on our larger platform called AI for Research and Analytics (AIRA). What you will be doing at Evalueserve Strong Business Tech Communication (Spoken and Verbal) Understanding of Cloud Based Application deployment, especially in the Microsoft Azure space Comprehensive understanding of ITSM and Agile Framework Strong hands-on experience in application deployment architecture and execution At least 2-3 years of experience in handling RFP/RFI etc Experience with Captive Bank, Insurance or AMC will be preferred Strong Understanding of the technical documentation and delivery processes Provide managerial and tech leadership to professional services engagement Ability to influence technical discussions and decisions Understand business requirements and validate them from the technical standpoint Ability to assess bright talent, plans resource allocations to development and presales initiatives Be a coach/mentor to team to deliver high-quality solutions What are we looking at At least a bachelors / master`s degree with 14+ years of experience Should have experience in data management, programming, systems analysis, and technology architectures Front-end Framework Angular 6 and higher / Bootstrap; Back-end Framework - ASP.NET Core, JSON, XML, HTML5, JavaScript, AJAX, SQL Server, SOAP/REST APIs Strong Understanding of RDBMS & NOSQL DB design and Optimization Good knowledge of AKS based Microservices on Microsoft Azure Cloud Experience on APIM, Caching, Database Design, Database Optimization, Data Engineering will be added advantage Fundamental / Academic understanding of Python, AI/ML algorithmic and Generative AI technology Experience in agile framework like Scrum, Kanban and Scaled Agile Experience in conducting daily standup, planning, monitoring and control Risks/issues planning, identification and resolution Delivering on time with quality and within budget Experience in governance and status reviews of projects Escalation on time with the right forum Strong Soft skills (Oral & Written) Follow us on https://www.linkedin.com/compan y/evalueserve/ Click here to learn more about what our Leaders talking on achievements AI-poweredsupply chain optimization solution built on Google Cloud. HowEvalueserve isnow Leveraging NVIDIA NIM to enhance our AI and digital transformationsolutions and to accelerate AI Capabilitie s. Know more about how Evalueservehas climbed 16 places on the 50 Best Firms for Data Scientists in 2024! Want to learn more about our culture and what its like to work with us? Write to us at: careers@evalueserve.com Disclaimer: Thefollowing job description serves as an informative reference for the tasks youmay be required to perform. However, it does not constitute an integralcomponent of your employment agreement and is subject to periodic modificationsto align with evolving circumstances. Please Note :We appreciate the accuracy and authenticity of the information you provide, asit plays a key role in your candidacy. As part of the Background Verification Process, we verify your employment, education, and personal details. Please ensure allinformation is factual and submitted on time. For any assistance, your TA SPOCis available to support you .

About The Role Skill required: Order to Cash - Collections Processing Designation: Service Delivery Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? In this role, you are required to analyze and solve lower-complexity problemsYour day to day interaction is with peers within Accenture before updating supervisorsYou may have limited exposure with clients and/or Accenture managementYou will be given moderate level instructions on daily work tasks and detailed instructions on new assignmentsYou will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholdersYou will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clientsThe decisions you make impact your work and may impact the work of othersYou will be an individual contributor as a part of a team, with a focused scope of work.Finance ProcessesAbility to handle disputesAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Record To Report - Account Reconciliations Designation: Service Delivery Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for? In this role, you are required to analyze and solve lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors You may have limited exposure with clients and/or Accenture management You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients The decisions you make impact your work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work. Please note this role may require you to work in rotational shifts.Order to Cash Processing Financial Consolidation & Close Operations Journal Entry Processing Ability to handle disputes Ability to meet deadlines Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for? Domain Expertise in Controllership/Core finance (RTR)/FP&A Experience on Period end close Ability to manage annual plan, budgeting and forecastingGood understanding of P&L, B/s and Cash flow (All 3 financial statements)Good knowledge of accounting/financial/operational principlesExperience developing financial reports and metricsBasic Knowledge of IFRS Accounting Standards, specifically for IFRS 15 & 16Good in Interpersonal and communication skills Excellent in MS Office Experience to work in 3rd Party culture Ok to work in Flexi / Night ShiftsPower BI/SAP HANA/SAP Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Order to Cash - Collections Processing Designation: Service Delivery Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? In this role, you need to analyze and solve increasingly complex problemsYour day to day interactions is with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignmentsYou will need to consistently seek and provide meaningful and actionable feedback in all interactionsYou will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clientsDecisions that are made by you will impact your work and may impact the work of othersYou would be an individual contributor and/or oversee a small work effort and/or team.Finance ProcessesAbility to handle disputesAbility to meet deadlines Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom