1761 Delivery Operations Jobs - Page 6

About The Role Skill required: Omnichannel - Customer Service Designation: Delivery Operations Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquir...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development process. Maintain regular contact with client stakeholders and subject matter experts. Ensure client expectations are consistently met"”or exceeded"”through high-quality learning design. Encourage diverse perspectives to drive effective analysis and solution development. Provide status reports to client sponsors or Program Director as required. Expertise in instruction...

About The Role Skill required: Global Mobility - Global Mobility Designation: Delivery Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Nature of work:Program, Project & Service Management professionals use standard delivery tools and methods from the Accenture Delivery Suite to plan, monitor and control delivery for high-quality and predictable outcomes for programs, projects and/or managed services. An Immigration Specialist (IS) within Global Mobility (GM) is responsible for assisting in the delivery mobility services in connection with all Accenture cross border policies and for understanding and escalating risk area's and compli...

About The Role Skill required: Trust & Safety - Anti-Money Laundering (AML) Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectio...

About The Role Skill required: Talent Acquisition - Onboarding Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Ensure strict confidentiality and security of client data throughout onboarding operations. Accurately update client applications in accordance with user guides and process documentation. Promote adherence to LWIs and flag inconsistencies or gaps to SMEs or leadership. Foster team engagement through participation in team-building activities and collaborative initiatives Identify and propose pr...

About The Role Skill required: Employee Services - Workday Talent Management Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementDesign, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization. What are we looking for? Ability to perform under pressure Detail orientation Problem-solving skills Ability to establish strong client relationship Resul...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Ability to establish strong client relationship Ability to perform under pressure Ability to work well in a team Adaptable and flexible Collaboration and interpersonal skills Roles and Responsibilities: In this role you are required to ...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for? Ability to manage multiple stakeholders Ability to establish strong client relationship Results orientation Corporate planning & strategic planning Thought leadership Roles an...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Act as the senior escalation point for complex compensation structures, benefits disputes, and sensitive employee cases, ensuring resolution aligns with business priorities and legal frameworks Represent the Employee Relation team in cross-functional projects, organizational change efforts, and strategic workforce planning discussions Ensure high degree of compliance to the documented processes, client/organizational policies. Participate in the definition of current process performance ...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for? In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existi...

About The Role Skill required: Global Mobility - Global Mobility Designation: Delivery Operations Analyst Qualifications: BCom Years of Experience: 4-9 Years What would you do? A Analyst will be responsible for management of a team and continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service. The Analyst will work as part of the management team striving to meet all SLA's, targets and objectives through effective staff management. Has hands on experience in Global Mobility coordinators are the primary point of contact for Mobility request related to business travels, assignments, domestic relocations and in...

About The Role Skill required: Trust & Safety - Anti-Money Laundering (AML) Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are rep...

About The Role Skill required: Talent Acquisition - Onboarding Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Work collaboratively with all Internal & Third-party stakeholders to achieve Business goals. Ensure adherence to policy and procedures of the organization. Act as the senior escalation point for complex compensation structures, benefits disputes, and sensitive employee cases, ensuring resolution aligns with business priorities and legal frameworks. Represent the Talent Acquisition-Onboarding function in cross-functional projects, organizational change efforts, and strategic workforce planning discussions...

About The Role Project Role : Learning Advisor Project Role Description : Identify and implement opportunities in learning design and development, learning delivery, content management, collaboration or certification. Monitor and communicate initiative progress against key business outcomes. Must have skills : Learning Delivery Operations Good to have skills : Learning Content Development Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Learning Advisor, you will engage in a dynamic environment where you will identify and implement opportunities in learning design and development. Your typical day will involve collaborating ...

About The Role Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? We are looking for a meticulous and proactive Product Operations Specialist to join our team. This role involves hands-on activation of products, program compliance monitoring, and operations support across a suite of offerings. The ideal candidate thrives in operational environments, follows process rigorously, and is comfortable supporting evolving business needs including special projects, onboarding efforts, and deep-dive issue investigationsAs a Product Operation...

About The Role Skill required: Trust & Safety - Content management Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are rep...

About The Role Skill required: Marketing Operations - Digital Project Management Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOverseeing the planning, execution, and delivery of proj...

About The Role Skill required: Trust & Safety - Anti-Money Laundering (AML) Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are rep...

About The Role Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Delivery Operations Team Lead Qualifications: Chartered Accountant Years of Experience: 7 to 11 years What would you do? The R2R Manager is responsible for executing day to day activities relating to general ledger accounting, intercompany, reconciliations. This role plays a critical part in ensuring accurate, timely, and compliant financial accounting and reporting across all business units (Field', BSB', Corporate', FST'), while also supporting SOX controls, commentary preparation, and audit readiness. What are we looking for? Accounting & Compliance Strong understanding of US GAAP, st...

About The Role Skill required: Record To Report - Account Reconciliations Designation: Delivery Operations Associate Manager Qualifications: BCom/Chartered Accountant/ICWA(Inter) Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and...

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in perso...

About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Program Control Services Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging stand...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsSenior Scheduling Analyst holds a more advanced position within the learning and development team, often taking on greater responsibilities and leadership roles which includes overseeing the planning and coordination of large-scale training programs and events and collaborate with senior leadership to forecast training needs and allocate resources effectively.This role plays a crucia...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPlanning and event managementResponsible for implementing projects and tailored training sessions and programs. This position establishes and maintains client relationships and provides ongoing support for all associated stakeholders at the session level. This role works mostly independently and relies on established guidelines and practices to identify, assess, and resolve pr...

Manage and oversee the delivery of ship4wd projects, ensuring timely completion and quality results. Lead and motivate a team of professionals to achieve project goals and objectives. Develop and implement effective delivery strategies and plans. Required Candidate profile Minimum 2 years of experience in delivery management or a related field. Strong knowledge of delivery operations and management principles. Excellent leadership and communication skills.