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7.0 - 11.0 years
8 - 12 Lacs
gurugram
Work from Office
About The Role Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Delivery Operations Team Lead Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Implementation of gen. ledger processes including yearend closing, journalizing. Creating and maintaining ledgers, ledger currencies, budgets, and journal entries, design to deliver a financial management solution including a flexible accounting structure, comprehensive journal processing, hierarchical summaries, intuitive inquiry and reporting as well as dynamic allocations and the management of commitments and expenditures also run Interface reports and perform close books of accounts. What are we looking for? Banking ExperienceOracle Experience Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 6 days ago
7.0 - 11.0 years
8 - 12 Lacs
gurugram
Work from Office
About The Role Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Delivery Operations Team Lead Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for? Banking experienceOracle Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 6 days ago
10.0 - 14.0 years
8 - 12 Lacs
gurugram
Work from Office
About The Role Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements." What are we looking for? "Ability to establish strong client relationshipStrong analytical skillsCorporate planning & strategic planningThought leadershipAdaptable and flexibleCPA is MUST." Certifications: CPA - Certified Public Accountant Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom
Posted 6 days ago
1.0 - 4.0 years
1 - 3 Lacs
changanassery
Work from Office
Urgent Hiring Hub Incharge Position: 2 Location: Changanassery Budget : 3 LPA Qualification: Any Graduation Notice Period: Immediate Joiners preferred Shift: Morning Shift Contact Person: Raghuram - 8088138481 Job Description We are looking for a Hub IN charge to manage and oversee last-mile delivery operations. The ideal candidate should have strong knowledge of logistics processes, rider management, and hub operations. Key Responsibilities: Manage and supervise last-mile delivery operations. Handle rider hiring, allocation, scheduling, and backup planning. Ensure smooth functioning of hub operations on a daily basis. Possess strong knowledge of localities, pin codes, and routes for operational efficiency. Communicate effectively in the local language for better coordination with riders and customers. Requirements: Graduate in any discipline. Prior experience in logistics/last-mile operations/hub management preferred. Strong leadership and problem-solving skills. Ability to handle pressure and meet operational targets.
Posted 6 days ago
3.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the effective delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to achieve project goals and objectives. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between project teams and stakeholders to ensure alignment on project objectives.- Monitor project progress and provide regular updates to stakeholders, ensuring transparency and accountability. Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management.- Strong understanding of service level agreements and performance metrics.- Experience with project management tools and methodologies.- Ability to analyze and resolve incidents effectively and efficiently.- Familiarity with risk management practices and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Incident Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 6 days ago
5.0 - 8.0 years
6 - 10 Lacs
gurugram
Work from Office
About The Role Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Service Delivery Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or other non-general ledger based source data to verify whether the balance sheet accounts are in balance with the source system feeding the general ledger. Differences which arise are addressed as reconciling items. Knowledgeable and responsive to the clients needs and wants and managing client expectations when necessary.Requires professional interaction and communication, both within the Accenture organization and with client contacts. May be called upon to represent financial accounting matters on behalf of the client to internal and external auditors, and to other third parties. Key interactions typically involve:Client operationsOther key client contacts (e.g. tax)Government and regulatory agenciesOther functional groups within Accenture engagement.Highly self-motivated to work independently, within delegated authority, with minimal supervision. Demonstrates the ability to work as part of a team, and a clear understanding of how assigned responsibilities impact other processes and the work of other people. Adaptable to learn new processes, concepts, and skills.Assigned and accountable for specific areas of responsibility/deliverables.May prioritize and oversee activities of others to meet deadlines and quality standards.Performs a range of tasks from complex to straightforward within the scope of the function.Assists in the identification, assessment and resolution of complex issues/problems.Required to assess and resolve non-standard/standard issues/problems largely on own initiative.Decides within an available range of solutions/practices, which are the most applicable. What are we looking for? Makes decisions within parameters set by manager, using job/specialist experience.Seeks advice and escalates issues when faced with tasks/problems outside normal scope of job.Subject to general direction and guidance from manager as appropriate.Interacts with client/users around specific work efforts/deliverables.As appropriate may directly supervise or co-ordinate the work of others in a discrete section/small team.Coaches inexperienced team members and provides first level advice on procedures/work methods, for those who may be at the same level.Thorough working knowledge of one functional area through significant job experience and training.Sufficient experience or specialized knowledge to allow application/modification of existing methods and systems on own initiative in line with business context.Ability to work in a team environmentPrevious experience in organizing and prioritizing personal workload.Ability to work with more analytical, less structured processesAbility to multi-taskIdeally progressing towards a suitable accounting qualificationAttention to detail, problem solving and good communication skillsAnalyze transactions, identify unusual transactions, trends, & variationsExplain variancesProactively identifies problems and solutions with minimal directionAbility to work on own initiative within a controlled environment Ability to meet deadlines Roles and Responsibilities: Responsibilities/Authorities Responsible for financial accounting and reporting that has a material impact on key components of the clients financial statements.Responsible for the preparation, coordination and review of financial accounting analyses and journal entries to properly recognize actual results for material components of the clients operations.May be required to prepare a wide range of financial reporting applicable to scope of the assigned responsibilities.Analyzes transactions, understands and explains variances, and proactively identifies potential problems and solutions.Ability to recognize unusual transactions, trends, or variations and communicate findings to supervisor or manager.Ability to manage/monitor accounting close responsibilitiesInitiates and facilitates the sharing of process knowledge and best practices within the team and across the engagement, and is capable of impacting and influencing others.Develops and maintains documentation on projects and team assignments.Identifies, recommends and implements process improvements in procedures of team assignments Qualification BCom
Posted 6 days ago
10.0 - 14.0 years
7 - 11 Lacs
bengaluru
Work from Office
About The Role Skill required: Pharmacovigilance Services - Safety Writing Designation: Service Delivery Operations Associate Manager Qualifications: Bachelor of Pharmacy Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Overall responsible for Aggregate reports team. Tracking of stages and milestones of Aggregate reports as per predefined schedule. Follow escalation process as per clients process. Management of AR workload within the Accenture team. Oversight on the AR mailbox management. Allocation and prioritization of reports between Accenture Personnel. Ensure the delivery of reports within agreed timelines. Liaising with client for any issue mitigation and troubleshooting. Ensure training and mentoring of new associates and documentation of the same. Address any quality related issues and implementation of quality improvement initiatives for the team. Provide delivery updates in service delivery review meeting and operation steering committee meeting. Ensure retention. Plan the resource allocation for the respective reports as per Clients PV calendar. Address any quality related issues and implementation of quality improvement initiatives for the team. Provide delivery updates in service delivery review meeting and operation steering committee meeting. Ensure retention. Plan the resource allocation for the respective reports as per Clients PV calendar. Ensure project compliance according to client and Accenture SOPs. Ensure AR-related information is archived in dedicated folders on client shared drives or other electronic repositories (as agreed in the SOP). Ensure AR-related information is archived in dedicated folders on client shared drives or other electronic repositories (as agreed in the SOP).Ensure Health Authority requests are addressed in timely manner. Ensure team notifies client (regulatory team) that the final report has been submitted and confirm all prepared submission documents are uploaded into client environment. Complete all trainings assigned by client on their LMS within due date. What are we looking for? Problem-solving skillsStrong analytical skillsWritten and verbal communicationExperience in research and developmentCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Bachelor of Pharmacy
Posted 6 days ago
2.0 - 4.0 years
5 - 8 Lacs
pune
Work from Office
About The Role Project Role : Delivery Operations Representative Project Role Description : Deliver or support delivery of contracts and programs. Assign and manage work assignments of contract team. Manage service delivery quality and cost. Must have skills : Oracle Applications DBA Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Operations Representative, you will be responsible for delivering or supporting the delivery of contracts and programs. Your typical day will involve assigning and managing work assignments for the contract team, ensuring that service delivery meets quality standards while managing costs effectively. You will engage with various stakeholders to facilitate smooth operations and address any challenges that arise during the delivery process, fostering a collaborative environment that promotes efficiency and excellence in service delivery. Roles & Responsibilities:- The successful candidate must have minimum 6 of years DBA experience in EBS with good hands on R12.1 and R12.2- Oracle EBS database administration through 12.2. required, including concurrent processing, system administration, start up and shut down, RAC, Data guard, OEM in the EBS space, support of printing including XML, managing of schema statistics, identification of poorly performing queries, performance tuning, high availability strategies.- EBS application patching, cloning and other typical application management activities, implements and enforce security for all the Oracle Databases. Identify and resolve database performance issues, database capacity issues and other distributed data issues Responsible for SQL & PL/SQL performance tuning and User & schema management RMAN backup and recovery. Professional & Technical Skills: - Oracle Database Administration experience (12c & 19c) - installation, upgrade, configuration.- Oracle eBusiness installation, upgrades (12.1 & 12.2).- Administering WebLogic Server and Oracle Fusion Middleware.- Cloning and refreshing Oracle EBS environments (PROD, TEST, DEV).- Applying patches using ADPATCH/ADOP (Online Patching in R12.2).- Configuration and troubleshooting of forms, reports, and OAF pages.- Managing database users, roles, and privileges.- Shell scripting for routine DBA tasks.- Expertise in RMAN (Recovery Manager) for backups and disaster recovery.- Point-in-time recovery and troubleshooting database failures.- Data Pump for exports and imports Additional Information:- The candidate should have minimum 6 to 8 years of experience in Oracle Applications DBA.- This position is based at our Pune office.- A 15 years full time education is required.- Flexible in rotational shifts, including night shifts- CertificationsOracle Certified Professional (OCP) for DBA Oracle Cloud Infrastructure certifications Qualification 15 years full time education
Posted 6 days ago
2.0 - 7.0 years
6 - 10 Lacs
bengaluru
Work from Office
About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : IT Financial Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Post Graduate or MBA Finance Problem Solving skills and quick Learing collaboration and interpersonal skills Ability to manage multiple stakeholders written and Verbal communication Summary :As an IT Financial Management Program/Project Management Representative, you will be responsible for supporting the service delivery or product team(s) in managing resources, projects, and budgets to meet the goals of the business and clients. Your typical day will involve developing and executing demand management processes, providing training and education on standard project management requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions.Roles & Responsibilities:- Lead the development and execution of demand management processes to ensure effective utilization of resources, projects, and budgets.- Provide training and education on standard project management requirements and methods to ensure adherence to best practices.- Facilitate project governance and reporting to ensure timely and accurate communication of project status and risks.- Create models to improve business decisions by analyzing financial data and identifying trends and patterns.- Collaborate with cross-functional teams to ensure alignment of project goals and objectives with business and client needs. Professional & Technical Skills: - Must To Have Skills: Strong understanding of IT Financial Management principles and practices.- Good To Have Skills: Experience with Financial Processes.- Experience in managing resources, projects, and budgets to meet business and client needs.- Knowledge of project management methodologies and best practices.- Excellent communication and collaboration skills.- Ability to analyze financial data and identify trends and patterns. Additional Information:- The candidate should have a minimum of 2 years of experience in IT Financial Management.- The ideal candidate will possess a strong educational background in finance, accounting, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification Post Graduate or MBA Finance Problem Solving skills and quick Learing collaboration and interpersonal skills Ability to manage multiple stakeholders written and Verbal communication
Posted 6 days ago
3.0 - 8.0 years
4 - 8 Lacs
mumbai
Work from Office
About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : Program Project Management, Delivery Operations Control, System Integration Delivery Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing organizational processes and systems. A typical day may include assessing the current state of business models, identifying customer requirements, and defining future states or business solutions. You will conduct research, gather data, and synthesize information to support decision-making and improve operational efficiency. Your role will require collaboration with various stakeholders to ensure that business needs are met effectively and efficiently, ultimately contributing to the organization's success. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Document business requirements and ensure they are communicated clearly to the development team.- Analyze data and trends to provide insights that drive business decisions.- Support project management activities by tracking progress and reporting on deliverables. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Good To Have Skills: Experience with Program Project Management, Delivery Operations Control, System Integration Delivery Management.- Strong analytical skills to assess business processes and identify areas for improvement.- Excellent communication skills to effectively convey information to stakeholders.- Ability to work collaboratively in a team environment and manage multiple priorities. Additional Information:- The candidate should have minimum 3 years of experience in Business Requirements Analysis.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 6 days ago
3.0 - 5.0 years
2 - 5 Lacs
bengaluru
Work from Office
About The Role Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Risk & Controls Analyst will be a key member of the Clients Operations Team, supporting the day-to-day management of the First Line of Defense risk management framework and related activities. This role involves working collaboratively across the bank to identify, assess, monitor, and mitigate operational risks.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for? Banking, Financial Services4+ year of BFSI experience with atleast 3 years in AML Name / Transaction Screening operations and atleast 1 year as Quality AnalystPerform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreed project policies/proceduresProvide SME guidance to AnalystsIdentify / escalate process gaps / issues and work with client QA lead / Process team to fix gapsAct as a decision maker in reviewing Quality Assurance process/policy for remediationEstablish and maintain excellent working relationships with stakeholders at all levelsSanctions ScreeningEducated to Degree LevelMinimum of 3 years experience of working with KYC / AML screening teamMinimum of 1 years experience as a Quality AnalystRelevant financial service experience, ideally within risk, compliance or financial crime.Ability to research, making use of the Internet and on-line systemsExcellent knowledge of the regulatory environment is highly desiredExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
2.0 - 4.0 years
6 - 10 Lacs
gurugram
Work from Office
About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Account Management, Customer Success Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Customer Success Manager (CSM) develops and manages the strategic relationship with our customers to promote a strong and trusted partnership. A successful CSM ensures our customers are receiving value services, mitigates churn, and ultimately helps to grow the account. As an advocate for the customer, this key resource works with internal teams to ensure timely action and communication both proactively and reactively when issues arise. As part of this role, the CSM interacts with all levels of the organization including sales, service delivery/operations, finance and executive management to ensure the highest level of customer satisfaction and retention. The CSM must possess excellent written and verbal communication skills and must be able to manage multiple priorities and customers in a fast-paced environment. This person must have demonstrated ability to act as a self-starter and can execute objectives and problem solve without day-to-day supervision. A key attribute for the CSM is possessing the ability to bring local and remote teams together to work on and resolve issues that arise to mitigate customer impact. This individual will have specific visibility into internal process management such as Incident, Change and Problem Management within their assigned accounts. They also should look to drive additional account growth by uncovering opportunities to engage Sales, facilitating account growth. In addition, this role requires the ability to synthesize data including, incident, status and project information, and to effectively present that information back to the customer in presentations, graphical and dashboard formats.Must Have- Customer Success, Service Management, Public Cloud, SAP Additional Information:- The candidate should have a minimum of 6 to 8 years of experience in Account Customer Success & Management.- Strong written, verbal and communication skills, Excellent interpersonal and relationship building skills- A 15 years full-time education is required. Qualification 15 years full time education
Posted 6 days ago
5.0 - 8.0 years
8 - 12 Lacs
navi mumbai
Work from Office
About The Role Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. " What are we looking for? "As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.SKILLS REQUIRED DEFINITIONoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities" Roles and Responsibilities: "Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols." Qualification Any Graduation
Posted 6 days ago
7.0 - 11.0 years
8 - 12 Lacs
mumbai
Work from Office
About The Role Skill required: Marketing Operations - Creative Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Roles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media Roles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media Roles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media What are we looking for? Roles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media Roles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
10.0 - 14.0 years
8 - 12 Lacs
chennai
Work from Office
About The Role Skill required: Control Testing - Agile testing Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentLooking for someone with SOX testing experience.Conduct testing tasks within Agile models and integration processes and manage development sprints. What are we looking for? "Key Responsibilities:-Seamless client handling; to oversee and co-ordinate the successful deployment of Risk Management & Compliance activities and ensure consistency and standardization.The role requires an ability to implement change and act as a catalyst to improve internal controls and financial integrity within processes To oversee and review the various KPIs and deliverables of Quality testing team.Handle client escalations for resolution, mitigation and continuous trackingEnsure compliance with internal policies (audit methodology and risk management) and Obtaining, analyzing and evaluating documentation, reports, data, flowchart etc.Identify process gaps and establishing new processes, automation with emphasis on internal controlsTo ensure all required controls are implemented, documented, and monitored to ensure full audit compliance.To ensure an effective communication process is in place with line management and team members.To identify key operating areas for Operations and drive improvement initiatives such as Process Improvements""Key Responsibilities:-Seamless client handling; to oversee and co-ordinate the successful deployment of Risk Management & Compliance activities and ensure consistency and standardization.The role requires an ability to implement change and act as a catalyst to improve internal controls and financial integrity within processes To oversee and review the various KPIs and deliverables of Quality testing team.Handle client escalations for resolution, mitigation and continuous trackingEnsure compliance with internal policies (audit methodology and risk management) and Obtaining, analyzing and evaluating documentation, reports, data, flowchart etc.Identify process gaps and establishing new processes, automation with emphasis on internal controlsTo ensure all required controls are implemented, documented, and monitored to ensure full audit compliance.To ensure an effective communication process is in place with line management and team members.To identify key operating areas for Operations and drive improvement initiatives such as Process Improvements" Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
7.0 - 11.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role Skill required: Talent Development - Learning Content Development Designation: Service Delivery Operations Team Lead Qualifications: BE/BSc/Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Proficient About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Project Management which involves:Experience / expertise in executing a Learning Design and Development processUnderstanding client requirements from a learning standpointAbility to collaborate with the team, client stakeholders and ensure that a learning solution is provided to the clientResponsible for stakeholder management from a timeline, budget and overall quality standpointCreate estimates based on the solutionCreate schedules, manage staffing and deliver to client requirementsGood with risk management, able to identify risks and communicate risks proactively to the client - agree on a resolution with the clientEnsure that the required SLAs of Quality, Timelines and Client stakeholder management are metTalent Development processDevelop learning activities and supporting materials according to the content design plan. What are we looking for? Program Project ManagementAgile Project ManagementProblem-solving skillsAbility to perform under pressureCommitment to qualityAbility to work well in a teamResults orientationTeam ManagementLearning Delivery InstructionLearning Content Analysis Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BE,BSc,Any Graduation
Posted 6 days ago
10.0 - 14.0 years
7 - 11 Lacs
chennai
Work from Office
About The Role Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Service Delivery Operations Associate Manager Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Team would be part of Large Corporate Underwriting. You would be responsible for the below activitiesConducting financial statement analysis, performance evaluation, and trend analysis to assess the creditworthiness of large corporate clients.Managing client portfolios and overseeing credit rating assignments along with interim financial analysis and hygiene checks.Performing financial data entry and analysis using Excel templates based on 10-K and 10-Q filings.Preparing credit reports and Credit Assessment Memos (CAMs) for annual reviews, incorporating counterparty profiles, key rating factors, credit risk evaluations (including financial and peer analysis, rating rationale, and industry outlook).Developing forecast models in Excel, including cash flow models under various scenariosExpected case, downside case, and management caseto project financials over a five- to seven-year horizon.Creating and analyzing enterprise valuation models to determine a companys total value, including both equity and debt components.Evaluating business models by identifying key strengths, weaknesses, risks, and gaining a comprehensive understanding of revenue structures and corporate organization.Ensuring compliance with standard operating procedures and regulatory documentation requirements.Maintaining strong working relationships with onshore account managers and senior stakeholders, including Directors.Conduct detailed research to determine their creditworthiness. Assess the risk parameters of the loan, borrower, and industry including the Financial performance of the borrower and guarantor, assessing the repayment capacity and recommending the future course of action in approving/declining/counter offer of business loans. What are we looking for? Banking, Financial ServicesCredit Management & AssessmentFinancial AnalysisRisk ManagementUnderwritingProblem-solving skillsAbility to establish strong client relationshipStrong analytical skillsRisk managementThought leadership Basics of dual risk rating Cash flow analysis Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration
Posted 6 days ago
10.0 - 14.0 years
7 - 11 Lacs
bengaluru
Work from Office
About The Role Skill required: Sourcing & Procurement - Procurement Management Designation: Service Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.A systematic approach used for buying all the goods and services needed for a particular project or for the company generally to stay sustainable. It consists of:the identification of need; finding and qualifying the suppliers; requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results; and contract close. What are we looking for? Contract Services and Contract Admin in Ariba Contract Compliance (ACC). Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
7.0 - 12.0 years
15 - 19 Lacs
ahmedabad
Work from Office
About The Role Project Role : Program/Project Management Lead Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Kubernetes Engine Minimum 7.5 year(s) of experience is required Educational Qualification : M Tech Summary :As a Program/Project Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities:- Lead the planning and execution of programs and projects, ensuring adherence to timelines, budgets, and quality standards.- Collaborate with cross-functional teams to identify and prioritize project requirements, risks, and dependencies.- Develop and maintain project plans, status reports, and other project-related documentation.- Manage project budgets, forecasts, and financial reporting, ensuring accurate and timely delivery of financial information.- Provide leadership and guidance to project team members, ensuring effective communication and collaboration throughout the project lifecycle. Professional & Technical Skills: - Must To Have Skills: Expertise in Google Cloud Platform Architecture.- Good To Have Skills: Experience with Google Kubernetes Engine.- Strong understanding of program and project management methodologies and tools.- Experience in managing large-scale, complex programs and projects.- Excellent communication, leadership, and stakeholder management skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Google Cloud Platform Architecture.- The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering successful programs and projects.- This position is based at our Bengaluru office. Qualification M Tech
Posted 6 days ago
5.0 - 8.0 years
3 - 7 Lacs
navi mumbai
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Educated to Degree LevelMinimum of 5 years experience of working within a KYC/AML environmentMinimum of 3 years experience within Quality ControlRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for? Know Your Customer (KYC) OperationsPerform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreedproject policies/proceduresProvide KYC SME guidance to Analysts / Senior AnalystsIdentify / escalate process gaps / issues and work with QC/Process team to rectifyWithin QC team, act as a decision maker in reviewing Quality Control process/policy forremediationEstablish and maintain excellent working relationships with stakeholders at all levelsAbility to manage the team in absence of the team leaderProvide recommendations to the leadership team on any process improvement & highlight in case of any process deviations Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
5.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? About The Role :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Main Duties and Responsibilities:Perform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreedproject policies/proceduresProvide KYC SME guidance to Analysts / Senior AnalystsIdentify / escalate process gaps / issues and work with QC/Process team to rectifyWithin QC team, act as a decision maker in reviewing Quality Control process/policy forremediationEstablish and maintain excellent working relationships with stakeholders at all levelsAbility to manage the team in absence of the team leaderProvide recommendations to the leadership team on any process improvement & highlight in case of any process deviations What are we looking for? Know Your Customer (KYC) OperationsRequirements:Educated to Degree LevelMinimum of 5 years experience of working within a KYC/AML environmentMinimum of 3 years experience within Quality ControlRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
3.0 - 5.0 years
2 - 5 Lacs
gurugram
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 - 5 Years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.The Financial Consolidation & Close Operations team is responsible for general ledger processes including year-end closing, journalizing, etc. They help create & maintain ledgers, currencies, budgets, & journal entries, deliver solutions including a flexible accounting structure, comprehensive journal processing, hierarchical summaries, intuitive inquiry & reporting, dynamic allocations & the management of commitments & expenditures, run interface reports & perform close books of accounts. The team reviews P&L accounts errors, omissions, or inconsistencies and managing the preparation of all reports. They also work on posting journal entries, preparing balance sheet reconciliations, investigating and reporting open items, reviewing entries and reconciliations, supporting month-end closing, preparing various reports as required, and supporting audits. The team also oversees improvement projects, including automation, simplifications, and enhanced controls. What are we looking for? Know Your Customer (KYC) OperationsRequirements:Minimum of 4 years experience of working within a KYC/AML environmentRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
10.0 - 14.0 years
8 - 12 Lacs
mumbai
Work from Office
About The Role Skill required: Marketing Operations - Operations Management Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? "Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAn area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements." What are we looking for? "Program Project ManagementDelivery ManagementDelivery Operations ControlService DeliveryMentoringAdaptable and flexibleProblem-solving skillsAgility for quick learningResults orientationStrong analytical skills" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation
Posted 6 days ago
3.0 - 5.0 years
5 - 9 Lacs
gurugram
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? About The Role :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Looking for someone with KYC experience along with ECDD/OCDD knowledgeBusiness and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for? Know Your Customer (KYC) OperationsRequirements:Minimum of 4 years experience of working within a KYC/AML environmentRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
3.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? About The Role :Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for? Know Your Customer (KYC) OperationsRequirements:Minimum of 4 years experience of working within a KYC/AML environmentRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
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