10 Delivery Associate Jobs

You are a strategic thinker passionate about driving solutions in Product Delivery . You have found the right team. As a Product Delivery Associate in the Insurance and Annuities Solutions team, you will play a crucial role in transforming how advisors conduct Annuity and Life Insurance business with their clients. You will collaborate closely with product management and development subject matter experts (SMEs), operations and technology teams, and various key stakeholders within the firm. Your responsibilities include supporting the delivery of key projects from the research phase through to release, all aimed at driving business growth. Your role is integral to ensuring that the transformation initiatives are successfully implemented and aligned with the firms strategic objectives. Job responsibilities Collaborate with development teams to drive planning, delivery, and readiness through the end-to-end product development lifecycle, including ideation, implementation, maintenance, release, and support. Partner with product and development teams to articulate product features through intake/discovery, authoring epics, detailing user stories, and prioritizing and maintaining a healthy backlog. Understand project scope and priorities, acting as a subject matter expert in the features supported; identify potential issues and advise on solutions. Work within the agile framework to proactively drive changes that support new business policies and meet the unique needs of different client segments. Partner with development teams to drive QA and ongoing testing activities, clarifying acceptance criteria and use cases as needed to meet team goals. Partner with teams within the businesses supported on various technology deployments, including governance and approvals when applicable. Work collaboratively with stakeholders across lines of business (LOBs), technology engineering leads, developers, and UX to deliver iterative improvements and continuous growth. Required qualifications, capabilities and skills Minimum of 7+ years of experience in financial services, with expertise in wealth management, insurance, annuities, product or project management, banking technology, or a closely related business focused on strategic or transformational change. Demonstrate strong product delivery and execution, along with project and program management skills, with the ability to manage varying timelines, priorities, and complexities. Have experience with Agile Framework and tools such as Jira and Confluence. Exhibit intermediate Microsoft Office skills, including proficiency in Excel, PowerPoint, and Visio. Show ability to prioritize and strategically tackle opportunities independently. Be a structured thinker and effective communicator with excellent written communication skills, capable of translating and synthesizing data for decision-making. Be highly self-motivated, personable, proactive learner and listener, with the ability to remain calm under intense pressure. Have experience working with technology and conveying business requirements effectively.

Home Lending Platform will focus in delivering enriching customer experience in US Mortgage area. Our product manages end-to-end Home Loan lifecycle. This product also supports the Home lending Servicing platform across maintenance, hygiene, modernization, and availability. The criticality of the Home Lending Platform and its health impact our customers and their Home Lending experience. As a Product Delivery Associate within the Home lending platform team , you will be tasked with delivering test automation solutions for complex initiatives within an Agile framework. This may involve working across various sectors, including Mortgage Banking. Job responsibilities Create and review test plans that includes, but is not limited to, test coverage (entry and exit criteria), test strategy, test methods, test responsibilities - primarily for test automation. Deliver initial estimates of the testing effort needed for new developments and functional enhancements Evaluate business requirements, help develop test automation frameworks/scripts, and support automated testing according to proven testing processes, guidelines, and quality criteria to ensure application deliverables meet or exceed expectations Monitor, evaluate, manage, and communicate to business partners information regarding test results and test completion Ensure risks associated with UAT are visible and mitigated at the earliest possible opportunity or escalated appropriately Contributes to change management activities across functional partners and documents adherence to the firm s risk, controls, compliance, and regulatory requirements Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines Required qualifications, capabilities, and skills 4+ years of experience or equivalent expertise in test automation with hands-on experience with Selenium, Cucumber, GIT, and Jenkins. Strong proficiency in programming languages used for automation, such as Java. Proven experience in building automation test suites covering user interface scenarios, backend validation, and database verification using SQL queries. Solid understanding of software testing methodologies, tools, and processes, with familiarity in Agile/Scrum development methodologies. Strong communication and collaboration skills, with the ability to work effectively in a team environment. Familiarity with Continuous Integration/Continuous Deployment (CI/CD) tools such as Jenkins applied to automated test pipelines. Preferred qualifications, capabilities, and skills Emerging knowledge of product release and deployment processes Strong understanding of a US Mortgage drivers with some understanding of broader business context

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in Connected Commerce team , you will ensure User Acceptance Testing (UAT) aligns with business requirements. You will be responsible for test planning, execution, and collaborating with Risk and Technology teams to ensure seamless business processes and user interactions. Your role is vital in minimizing post-launch risks and enhancing customer experiences. Job responsibilities Understand the intent of business requirements. Formulate test approach and plan, detailing dependencies and risks. Execute business scenarios in UAT environment. Collaborate with stakeholders to clarify queries and share testing status. Update and save testing artifacts appropriately. Reconcile test results with expected outcomes. Enhance processes related to tools and practices for efficiency. Partner with UAT Manager/Lead to ensure testing readiness and execution milestones. Facilitate quality testing practices for various products. Maintain regular communication with project stakeholders on Automation objectives. Assess, create, and build automation tools for efficiency or cost reduction. Required qualifications, capabilities, and skills Bachelor s degree or comparable experience. 3+ years of experience in manual testing, formulating test plans, scenarios, and scripts. Experience in JIRA process, understanding process flow, and task creation. Proficiency with Microsoft Office, Confluence, qTest tool. Ability to write and execute SQL queries. Knowledge of Unix operating system. Experience with Agile and waterfall software development methodologies. Strong written and verbal communication skills; ability to prepare executive-level communications. Excellent organizational and project management skills; manage competing priorities under tight deadlines. Proven ability to collaborate and build strong partnerships. Intellectual curiosity with a proven ability to learn quickly; high degree of initiative and self-direction. Preferred qualifications, capabilities, and skills Experience with mainframe screens and business rules engines. Understanding of credit card lifecycle and transaction processing. Experience with risk processing.

Join us to foster innovation and make a significant impact in a dynamic environment, with unparalleled opportunities for career growth and a collaborative culture. As a Senior Product Delivery Associate within the Card Testing Automation Teams, you will lead Agile practices and Scrum events. You will focus on enhancing team collaboration, driving continuous improvement, managing conflicts, and removing impediments to enable the team to achieve their goals. Your role will involve facilitating Scrum events, collaborating with the Product Owner, and championing continuous improvement activities. Job Responsibilities Lead and coach the team(s) to adopt and implement agile methodologies, promoting open communication and engagement among team members. Facilitate Scrum events, including sprint planning, prioritization, daily stand-ups, story refinements, sprint reviews, and retrospectives. Collaborate with the Product Owner to align the team with the product vision and sprint goals. Create an environment of collaboration within the team for open dialogue and productive conflict resolution. Champion continuous improvement activities to reduce waste and increase productivity. Communicate impediments to leadership and clear impediments for the team. Develop and implement operational and transformation plans, prioritize tasks, and manage resources efficiently. Identify trends and contribute to the development of new policies and best practices. Required Qualifications, Capabilities, and Skills 5+ years of experience as an Agile coach, with expertise in project management or a related domain. Expertise in working in Jira and Confluence. Strong understanding of Agile values and principles, with experience in leading Agile transformations. Excellent communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels. Ability to coach and mentor teams, fostering a culture of continuous learning and improvement. Preferred Qualifications, Capabilities, and Skills Formal training or certification in Agile coaching. Advanced knowledge of Agile delivery methods, including Scrum, Kanban, and Extreme Programming (XP). Proven experience as an Agility Lead, preferably in testing or automation environments.

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. Building on the vision and structure of our Payments business, the Payments Operations organization is evolving its operating model. As a Senior Product Delivery Associate in Payment Operations - Intake & Delivery, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. The Intake and Delivery team has been established to support key existing products and new product offerings, such as Global Real Time Payments (RTP). With the focus of simplifying and standardizing operational services, enhance client experience and accelerate delivery of operational excellence. Support scalable product delivery, streamline processes, aid change initiatives, uphold compliance, and resolve delivery impediments. Job responsibilities Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies Supports the completion of change management activities across functional partners and monitors adherence to the firm s risk, controls, compliance, and regulatory requirements Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources Facilitate impact assessments including in-scope operational functions and requirements to support product delivery Execute new services, product enhancements, and support the completion of change management activities across functional partners Write business requirements to support product feature/functionality delivery Monitor adherence to the firm s risk, controls, compliance, and regulatory requirements while maintaining effective end to end design into delivery Partner with business stakeholders to define current processes, systems, data flows, organizational landscape, key pain points/opportunities to improve the customer experience, create scalability, and increase resiliency Define and design operating models to achieve desired outcomes and develop hypotheses, business cases, and influencing key stakeholders to support these strategic recommendations Communicate regular status updates to senior management and business stakeholders in an executive manner Required qualifications, capabilities, and skills Minimum 3+ years of experience or equivalent expertise in product management, project management, or a relevant domain area Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area Exposure to operational management and change readiness workstreams Preferred qualifications, capabilities, and skills Emerging knowledge of product release and deployment processes

manager for training and quality Bengaluru reporting GM/ AVP operations essential qualifications graduate in any field MBA in any specialization eligibility GM/ AVP operations essential skills/traits design training modules identifying and analyzing training needs ensuring attendance and successful graduation of training batches coordination with client for updates and various support ability to be proactive, self-motivated and self-directed exposure to training delivery and facilitation techniques knowledge of carrying out agent profiling, training need identification and analysis good written and spoken English excellent presentation and facilitation skills excellent knowledge of Microsoft Word, Access, Excel, e-mail system qualitative and quantitative analytical skills strong mentoring skills, presentation skills and strong selling skills responsibilities strengthen training processes/framework to improve functional performance required to lead a team of trainers plan, develop, and provide customized training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops Design of Assessment Certification framework (including Technology to be leveraged) completion of all LD assessment evaluation activities analyze training needs to develop new training programs or modify and improve existing programs helping and mentoring Trainers in maintaining training effectiveness and ensuring organizational benefit coordinating with different stakeholders and ensuring effective training delivery manage transnational Quality domain review performance as per internal and client governance structure be an enabler coordinate with other functions to deliver on Quality related metrics provide feedback and inputs to the team for development as well as SLA delivery proactive approach when dealing with potential bottlenecks and issues impacting the Quality output are you interested in becoming part of our team

As a Sr. Product Delivery Associate within the software engineering team, you will collaborate with product managers to develop and implement product backlog items. You will engage with end users to understand their requirements and immerse yourself in their daily activities. Your role will involve providing insights, requirements, clarity, and testing feedback to developers on a daily basis. You will also be responsible for facilitating and providing operational support to the product and engineering teams. Additionally, you may be tasked with leading refinement sessions and coordinating other agile development ceremonies. Job responsibilities Contribute to the end-to-end product delivery processes including dependency management, release management, product operationalization, and product testing, while escalating opportunities to improve efficiencies and functional coordination Effectively manages timelines and dependencies while liaising with stakeholders and functional partners Perform complex analysis on commercial real estate problems to identify opportunities to improve sales and overall customer experience Establish backlog items for new software that will in support sales leads and portfolio features Conduct interviews and design thinking sessions with end users to understand problems and ideate on potential solutions Create mockups and wireframes as part of requirement elicitation Proactively communicate issues and priorities Communicate complicated problems and solutions to stakeholders, both verbally and in writing Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product delivery or a relevant domain area Experience analyzing software problems and documenting requirement artifacts including user stories, use cases, and process flows Experience creating mockups and wireframes with tools like Figma, Sketch, Balsamiq Mockups, or similar Strong verbal and written communication skills Strong organizational skills, attention to detail, and experience balancing concurrent deadlines Comfortable working in a fast paced, highly collaborative, and dynamic environment Preferred qualifications, capabilities, and skills Commercial Real Estate and/or General Lending background Proficient knowledge of the product development life cycle, design, and data analytics Prior experience using Atlassian tools like JIRA and Confluence Working knowledge of domain modeling and/or data normalization concepts in databases

As a Product Delivery Associate in the Service Product Group, you will support the function with Dependency Management and work across the organization to enable the product to continuously deliver value, while gaining skills and experience to grow within your role. Job responsibilities Execute all Dependency related processes including Intake Management, Outtake Management, Tech Debt Assessment, Reporting and Communications Manage capacity for dependencies across 70+ teams within 9 Area Products including planning based on estimated size and monitoring based on actuals Partner with multiple Lines of Business to coordinate roadmap planning, make decisions on priority of work, and determine how to use allocated capacity in most efficient ways Utilize agile principles in supporting Scaled Scrum for dependency commitments Assist resolution with blockers and impediments on dependencies to ensure timely commitments and adequate resourcing Prepare reporting and presentations to provide transparency into status of Service Product s ability to support LOB roadmaps Required qualifications, capabilities, and skills Bachelors degree, or relevant experience 5+ years of experience or equivalent expertise in project and/or product management Ability to operate within the product development life cycle and agile methodologies Strong interpersonal and relationship skills with the ability to influence and negotiate Excellent communication, facilitation and presentation skills Analytical, problem-solving skills and attention to detail, demonstrated by the ability to make timely and sound decisions based on data Experience with Jira Align, JIRA, Confluence, Tableau, Teams and Microsoft Office (Excel, PowerPoint, Word) Preferred qualifications, capabilities, and skills Knowledge of Service Product owned applications including One Chase Service, First Assist, Customer Assist, Admin tool is a plus

Responsible for deliveries of products in Gujarat/ Daman, ensuring optimal resource utilization and delivering high quality products and tech solutions in a timely manner Cultivate strong working relationships with senior stakeholders in the Government and set strategic direction and priorities for all products Provide strategic insights into product delivery lifecycle for internal leadership; absorb the scale and pace of growth in Guwahati. Product Management: Lead the end-to-end product development process for Guwahati specific products, from concept to launch, ensuring timely delivery and high-quality outcomes. Work closely with engineering teams to translate product requirements into actionable development plans, ensuring alignment with technical capabilities and constraints. Define and prioritize product features based on customer needs and business impact Continuously monitor and analyze key metrics related to our products, identifying areas for optimization and enhancement. Iterate on product features and functionalities based on user feedback and data insights. Qualifications: 2-4 years of Tech Project Management or Product Management experience, preferably in a B2G environment Can demonstrate functional knowledge/expertise across tech, product and general management Great in strategic communication; able to absorb delivery pressures from customers while maintaining a calm and motivating demeanor with the team Demonstrated ability as a problem solver, especially in bringing clarity to less defined problems Deep understanding of software development processes and methodologies Demonstrated ability to thrive in dynamic and fast-changing environment Passionate to impact millions of children through technology Educational/Work background in Computer Science, Software Development, Product Management Experience managing a diverse team of individual contributors and managers in a start up like environment will be a plus

Job Title: Program Manager, DSP Position Overview: Here at Amazon, were seeking for an experienced Program Manager to lead the DA Experience and Advocacy charter for IN DSP/EDSP program In this role, an experienced program manager will work with different stakeholder to track program status and drive the end-to-end launch of an innovative sorting technologies that enhances delivery associate experience. Required Qualifications: Bachelors degree in Engineering, Operations Management, or related field 5+ years of program management experience in operations or technology implementation 3+ years in last mile program/ops Strong track record of leading large-scale transformation projects Experience in large scale project management and E2E integration. Excellent stakeholder management and communication skills Preferred Qualifications: MBA or Masters degree Experience with multi-year change management projects across last mile Knowledge of Indian logistics landscape Experience in process improvement methodologies (Six Sigma, Lean) Key job responsibilities Key Responsibilities: Own the complete DA Experience and Advocacy charter for IN DSP/EDSP programs. Work with ER, Legal, PR other cross functional teams to identify and address papercuts, build standard operating procedures, conduct UATs and design first time right solutions. Drive change management, training programs for associates to improve adoption Benchmark internally and externally to identify and adopt best practices. Coordinate with global teams to leverage best practices and learnings from other regions to horizontally expand best practices. Program manage end to end efforts across multiple functions to ensure readiness Work with product, ACES and Ops leaders to design and execute solves for India in line with worldwide parity and industry leading offering. A day in the life Our ideal Program Manager is one who enjoys discovering and solving complicated problems, can quickly learn complex systems, likes to work with numbers, and takes pride in organizing and communicating his work. You will be understanding delivery associate pain points, identifying solves, tracking adoption and working on improving the communication. - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership