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3.0 - 6.0 years

11 - 13 Lacs

Mumbai

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Are you ready to make a significant impact in the world of Chase Card MarketingWe offer opportunities for career growth and a collaborative environment where your skills will drive innovation and excellence As a Marketing Delivery Analyst within the Chase Card Marketing team, you will develop expertise in legal disclosure language and collaborate with Marketing and Legal teams to ensure compliance. You will analyze marketing creatives to determine necessary footnotes and modify materials to uphold the highest standards of quality and efficiency. Job Responsibilities Develop subject matter expertise in footnotes and legal disclosure language for marketing materials. Collaborate with Marketing and Legal teams to analyze and indicate necessary footnotes and disclosures. Analyze marketing creatives to determine appropriate footnotes and disclosures. Modify marketing materials to ensure compliance and communicate with stakeholders. Uphold quality, efficiency, and organization in creative execution and asset management. Maintain the library of footnotes and legal disclosures. Improve processes for indication, creating efficiencies and standards for the team. Required Qualifications, Capabilities, and Skills Experience with marketing creatives and disclosure language Knowledge of Microsoft Office Suite. Strong attention to detail, ability to multi-task, and exceptional organizational skills. Excellent written and verbal communication skills. Ability to work under pressure and in a fast-paced environment. Ability to work independently and in small groups. Preferred Qualifications, Capabilities, and Skills Preferred knowledge of Adobe Creative Suite/AEM. Experience with QA methodology. Demonstrates leadership and creative thinking with proven ability to meet key deliverables. Strong problem-solving and time management skills. Are you ready to make a significant impact in the world of Chase Card MarketingWe offer opportunities for career growth and a collaborative environment where your skills will drive innovation and excellence As a Marketing Delivery Analyst within the Chase Card Marketing team, you will develop expertise in legal disclosure language and collaborate with Marketing and Legal teams to ensure compliance. You will analyze marketing creatives to determine necessary footnotes and modify materials to uphold the highest standards of quality and efficiency. Job Responsibilities Develop subject matter expertise in footnotes and legal disclosure language for marketing materials. Collaborate with Marketing and Legal teams to analyze and indicate necessary footnotes and disclosures. Analyze marketing creatives to determine appropriate footnotes and disclosures. Modify marketing materials to ensure compliance and communicate with stakeholders. Uphold quality, efficiency, and organization in creative execution and asset management. Maintain the library of footnotes and legal disclosures. Improve processes for indication, creating efficiencies and standards for the team. Required Qualifications, Capabilities, and Skills Experience with marketing creatives and disclosure language Knowledge of Microsoft Office Suite. Strong attention to detail, ability to multi-task, and exceptional organizational skills. Excellent written and verbal communication skills. Ability to work under pressure and in a fast-paced environment. Ability to work independently and in small groups. Preferred Qualifications, Capabilities, and Skills Preferred knowledge of Adobe Creative Suite/AEM. Experience with QA methodology. Demonstrates leadership and creative thinking with proven ability to meet key deliverables. Strong problem-solving and time management skills.

Posted 2 weeks ago

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3.0 - 8.0 years

11 - 12 Lacs

Pune

Work from Office

Your work days are brighter here. About the Team As a Technical Support Delivery Analyst, you will provide technical support to customers and consultants on complex products and applications. You will diagnose and troubleshoot highly technical and sophisticated software issues, report operational issues/product defects to Engineering teams, and collaborate with multiple stakeholders through resolution. The Technical Support Delivery Analyst will also ensure outstanding customer experience through strong and timely communication on the status of issues as well as escalations, until an acceptable solution is delivered. About the Role As a Technical Support Delivery Analyst, you will provide technical support to customers and consultants on complex products and applications. You will diagnose and troubleshoot highly technical and sophisticated software issues, report operational issues/product defects to Engineering teams, and collaborate with multiple stakeholders through resolution. The Technical Support Delivery Analyst will also ensure outstanding customer experience through strong and timely communication on the status of issues as well as escalations, until an acceptable solution is delivered. About You Basic Qualifications 3+ years experience providing technical support to customers for an HR or ERP SaaS provider Ability to effectively and consistently manage a case backlog and active queue Excellent verbal and written communication skills Able to absorb new technologies and features quickly Excellent analytical, problem solving, and multi-tasking skills Other Qualifications Experience supporting or implementing Compensation Solutions is a plus Additional experience in any of the following functional areas is a plus: Human Capital Management , Absence Management, Payroll, Time and Labor Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Posted 3 weeks ago

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- 4 years

2 - 6 Lacs

Chennai

Work from Office

Join us as a Customer Service & Operations Delivery Analyst Take on a new role, where you ll make sure that project deliverables remain on track and that operations are effectively engaged during change mobilisation We ll look to you to analyse, assess and deliver projects and change initiatives and regulatory changes which will affect our systems and processes This is an opportunity to manage complex internal and external stakeholder relationships, as you make sure that the delivery aligns with customer and business needs Were offering this role at associate level What youll do As a Customer Service & Operations Delivery Analyst, you ll be analysing and interpreting how changes to the business operating model will impact existing procedures. You ll provide recommendations and your expertise to a bank-wide stakeholder network, and you ll be acting as an internal consultant to enable and inform effective standards, processes and controls. Day-to-day, you ll be: Providing an analysis of performance against targets, identifying where improvements can be made Facilitating the development of new ideas and supporting the project management of your initiatives and change projects Understanding potential changes and translating these to business processes to establish the changes or improvements needed Planning and producing relevant policy related reports and MI and gathering and maintaining business critical MI to meet assurance and compliance objectives The skills youll need We re looking for someone with relevant knowledge of regulatory frameworks and specialist systems. With strong communication skills, you ll be able to build robust working relationships with internal and external stakeholders. You ll also have experience in using project management methodologies, such as Prince 2 and P3M. In addition, you ll need: Good knowledge of process management and products relating to the business area An understanding of the customer product and service proposition An awareness of technology governance Experience in using business analysis tools and methodologies Knowledge of developing business and technical architectures Hours 45 Job Posting Closing Date: 13/05/2025

Posted 2 months ago

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