2 Delightchat Jobs

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Ecommerce Ops & Customer Success Executive DEVASTRAM

0.0 years

0 Lacs

gurugram, haryana, india

On-site

Role Overview The E-commerce Order Operations Executive manages end-to-end order fulfillment, customer communication, courier coordination, issue resolution, and overall operational support to ensure a smooth post-purchase experience. The person will act as a bridge between customers, warehouse, and courier partners. Key Responsibilities Order Fulfillment & Processing Process and verify orders from Shopify or other platforms. Coordinate with warehouse/packing team to ensure timely order dispatch. Monitor daily order flow and ensure no order is left unattended. Customer Support & Communication Handle customer queries via WhatsApp, DelightChat, phone, or email. Make follow-up calls, especially...

Posted 18 hours ago

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Ecommerce Operations Executive DEVASTRAM

0.0 years

0 Lacs

gurugram, haryana, india

On-site

Role Overview The E-commerce Order Operations Executive manages end-to-end order fulfillment, customer communication, courier coordination, issue resolution, and overall operational support to ensure a smooth post-purchase experience. The person will act as a bridge between customers, warehouse, and courier partners. Key Responsibilities Order Fulfillment & Processing Process and verify orders from Shopify or other platforms. Coordinate with warehouse/packing team to ensure timely order dispatch. Monitor daily order flow and ensure no order is left unattended. Customer Support & Communication Handle customer queries via WhatsApp, DelightChat, phone, or email. Make follow-up calls, especially...

Posted 1 day ago

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