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Analyst, Fraud Rapid Response (Customer support) Tide

1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: At Tide, we are looking for an Analyst, FRR to join our team and ensure businesses across the UK stay safe and compliant. As part of the Fraud Rapid Response team, you will play a crucial role in providing round-the-clock support to our members. Your primary responsibilities will include attending emergency inbound phone calls for fraud reports, collaborating with financial institutions to recover funds, and maintaining detailed product knowledge to deliver outstanding support experience. You will also assist in investigating and resolving member issues, aiding in data exploration and reporting, and supporting new team members with your expertise. Key Responsibilities: - Atten...

Posted 1 week ago

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