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1.0 - 2.0 years
4 - 8 Lacs
Chennai
Work from Office
Key Responsibilities Position Responsibilities: Hedge designations to be done for Foreign Exchange / Commodity trades Update Exposures / Unwinds in system as per Trade plan and inputs from Traders Review Counterparty exposures as per agreement on daily basis and process collateral appropriately Ensure month end close validations/verifications with respect to hedges to be completed timely Timely and accurate completion of Business Plan Provide quality forecasts and variance analysis Prepare and submit sub ledgers To support automation projects Process Capital Calls, Distributions, and Redemptions for Private Equity, and Real Estate for US, UK, and Canada Plans: Management Fee Payments and Fee Reconciliation for Private Equity and Real Estate: Defined Contribution Management Fees: Private Equity Quarterly Performance Review: Education / Certification / Experience: CA/ CWA Qualified with 1-2 years of experience in Long term Funding / Treasury Solid grasp of business concepts, drive for results, and quantitative / critical thinking skills Need to have strong written and oral communication skills Ability to maintain data integrity / accuracy and use data to identify and solve problems Leadership (integrity, drive, courage and initiative) in personal and professional experiences Ability to plan, organize and prioritize multiple tasks within a defined time period Scope: Treasury group Complexity: Use of IT applications Treasury Systems/Bank Websites/ Excel, Macro s Relationship Management: Frequent interactions with Treasury team/Banks Role : Individual Contributor
Posted 6 days ago
1.0 - 2.0 years
10 - 12 Lacs
Chennai
Work from Office
Key Responsibilities Position Responsibilities: Hedge designations to be done for Foreign Exchange / Commodity trades Update Exposures / Unwinds in system as per Trade plan and inputs from Traders Review Counterparty exposures as per agreement on daily basis and process collateral appropriately Ensure month end close validations/verifications with respect to hedges to be completed timely Timely and accurate completion of Business Plan Provide quality forecasts and variance analysis Prepare and submit sub ledgers To support automation projects Process Capital Calls, Distributions, and Redemptions for Private Equity, and Real Estate for US, UK, and Canada Plans: Management Fee Payments and Fee Reconciliation for Private Equity and Real Estate: Defined Contribution Management Fees: Private Equity Quarterly Performance Review: Education / Certification / Experience: CA/ CWA Qualified with 1-2 years of experience in Long term Funding / Treasury Solid grasp of business concepts, drive for results, and quantitative / critical thinking skills Need to have strong written and oral communication skills Ability to maintain data integrity / accuracy and use data to identify and solve problems Leadership (integrity, drive, courage and initiative) in personal and professional experiences Ability to plan, organize and prioritize multiple tasks within a defined time period Scope: Treasury group Complexity: Use of IT applications Treasury Systems/Bank Websites/ Excel, Macro s Relationship Management: Frequent interactions with Treasury team/Banks Role : Individual Contributor
Posted 6 days ago
3.0 - 8.0 years
5 - 8 Lacs
Navi Mumbai, Mumbai (All Areas)
Hybrid
Exciting Career Opportunity at WTW Global Delivery and Solutions India for Mumbai Location Join us for a Walk-in Drive for the Senior Advisor Pension Team role( Evening Shift) at WTW Global Delivery and Solutions India Private Limited. This role offers a non-voice operations process focused on enriching professional growth in pension administration. Walk-in Drive Details: Date: Saturday, 2nd August Time: 11:30 PM to 1:00 PM Experience - 3+ Years in Pension Administration is a must Shift Timing - Evening 6:30 PM- 3:30 AM Saturday & Sunday Fixed Off 3 weeks work from Home Salary - upto 8 LPA Venue: WTW iTHINK Techno Campus, 7 th Floor, A&B Wing, Off Pokhran Road No. 2, Close to Eastern Express Highway, Thane (West) 400 607. India What Were Looking For: We are searching for talented professionals for the Pension Administrator US Team with the following skills and qualifications: - A keen eye for accuracy and detail. - Ability to work efficiently under pressure and meet deadlines. - Strong interpersonal skills with excellent written and verbal communication. - Customer-centric and quality-focused approach. - Proficiency in computer applications. - Bachelors or Masters degree in any major. - Experience in DB/DC pension administration or Canada/UK/US pension processes (mandatory). How to Apply: If you meet the above criteria and are prepared for an exciting career opportunity, walk in with a copy of your updated resume. Important Note: Candidates who have applied within the last six months or are in a cooling-off period will not be eligible for this drive. We are excited to meet you and discover the possibilities together!
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Mumbai
Work from Office
WTW GLOBAL DELIVERY AND SOLUTIONS INDIA PVT LTD. is looking for Pension Admin to join our dynamic team and embark on a rewarding career journey Responsible for managing the day-to-day administrative tasks Provides support to employees, customers, and visitors Manage incoming and outgoing mail, packages, and deliveries 2 Maintain office supplies and equipment, and ensure that they are in good working order 3 Coordinate scheduling and meetings, and make arrangements for travel and accommodations as needed 4 Greet and assist visitors, and answer and direct phone calls as needed Experience in an administrative support role, with a track record of delivering high-quality work 2 Excellent organizational and time-management skills 3 Strong communication and interpersonal skills, with the ability to interact effectively with employees, customers, and visitors 4 Proficiency with Microsoft Office and other common office software, including email and calendar applications
Posted 1 week ago
2.0 - 3.0 years
1 - 3 Lacs
Noida
Work from Office
Role & responsibilities Excellent communication written/verbal skills. Act as SME and as well as the point of contact for issue resolution on floor for participants. Maintain positive and proactive communications in delivery of assigned benefit plan for employees. Assist with routine and periodic benefit plan audits. Research and recommend plan changes as needed. Resolve queries using Root Cause Analysis / Quick Solver techniques Participates in identifying and implementing process improvement opportunities. Requirement Excellent communication skills and Interpersonal skill. 2+ years of experience required. Those willing to work in US Shift (night shift) may apply. Perks and Benefits Cab facility. Monthly meal vouchers. 5 days working a week. Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Open to work in night shifts- Yes/No Notice Period- Current Location- Current CTC- Expected CTC- Kindly mention Sr. Associate and your name in subject line
Posted 2 weeks ago
4.0 - 6.0 years
4 - 7 Lacs
Chennai
Work from Office
Dear Candidates, We are excited to announce that Congruent Solutions is hiring for 4 open positions in the 401(k) Retirement Domain at our Chennai office! If you have experience in the retirement domain and are looking for an opportunity to grow your career. Transaction Processing Specialist(401(k) Retirement Domain) - Money Out process (4 positions) Experience: 4-6 years Role: Manage "Money Out" transactions such as disbursements, rollovers, refunds, and withdrawals for retirement plans. Qualification: Relevant experience in financial services and strong attention to detail. Job Details: Work Location: Chennai Mode of Work: Work from Office (WFO) Shift: Rotational (Includes night shift) Walk-in Interview Details: Date: July 08, 2025 - July 18, 2025 Time: 09:30 AM - 10:00 AM. Venue: 4th Floor SKCL triton Square Guindy Industrial Estate, SIDCO Industrial Estate, Guindy, Chennai, Tamil Nadu 600032. Interested Candidate can walk- in to the given venue for F2F interview on the mentioned dates. (We are not working on Sunday). Any queries: Kindly contact Hina @9150064599
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane
Hybrid
Designation: Advisor Experience: O - 5 Years Salary: Upto 4LPA Location: Thane Shift timings: 6:30AM to 3:30PM & 1:30PM to 10:30PM Responsibilities: Communicate effectively with client/members via the telephone, remembering each caller will have a different level of understanding. Record each call as they occur. • Consistently provide a quality customer experience to clients/members. • Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator/Team Leader. • Deal with queries and requests by the use of standard letters and reference to procedures. • Recognise and escalate potential problem and potential complaint cases. • Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. • Seek clarification where errors are made. • Monitor own workflow to ensure service levels are achieved. • Prioritise and manage own workload and maintain a rolling schedule of objectives. • Accurately perform manual calculations. • Know and live the firms values. Operations Management/Operational Effectiveness • Participate and contribute in team huddles. • Proactively support key initiatives that have been delivered to implement change. • To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly. Relationship management • Assist the wider team in more complex / project work when required. • Accountable for own development, identifying and raising any learning needs with Administration Co-ordinator. • Understand your role within the team. • Support colleagues for holiday cover and workload peaks. • Update and maintain skills matrix. Requirements: Experience - 6 months to 8 years Criteria: Must have completed full-time graduation. Good communication and interpersonal skills. Experience in Pension/Insurance (International) preferred. Immediate joiners preferred Perks & Benefits: Hybrid work model. Transportation facility. Work Life Balance. Positive work culture.
Posted 3 weeks ago
6.0 - 11.0 years
10 - 20 Lacs
Gurugram, Delhi / NCR, Mumbai (All Areas)
Hybrid
Job Summary The role is to provide calculation/automation analysis expertise and support to client implementations and day-to-day operations of systems for internal and external clients in an efficient and professional manner. Meeting the business requirements and implementation needs of clients in an accurate and timely manner and in accordance with any agreed standards and procedures. Expand their knowledge within their discipline by working with internal and external colleagues. Have a good knowledge and understanding of the pensions industry, legislation and calculations Analysis and interpretation of data sets, scheme documentation, Trustee/Lawyer and actuarial instructions to ensure complete understanding of complex calculations. Concise and accurate production of specifications / mapping documentation. Working with our internal and external clients to understand their requirements and help to translate them into formal documentation/specifications. Produce clear testing strategies and carry out sufficient testing to ensure a high-quality output Have an understanding of calculation engines and applications and programming principles Work with relevant stakeholders/teams to identify functional changes to our core products, standard tools and processes that are required to ensure business needs are met and to ensure these are formally documented. Proactively identifying solutions to optimize and improve performance across all applications and services. Main Responsibilities and Accountabilities Strategy Assist with improving & standardization of processes, tools and documentation for all calculation/automation related deliverables. Actively share knowledge to reduce key main risks across Implementations and wider teams to enable self-service with Pensions Admin. Collaborate with the core product and development teams to identify and help with delivering cross-departmental improvements for Pensions Admin UK. Delivery Working with your team leader to ensure the quality of all the implementation services meet the required criteria and are delivered to time and within budget. Be aware of work that may not be included in the fee agreements for clients, escalating any change in scope appropriately. Execution Understand, analyze and document business requirements. Build working processes around these and accommodate given existing and potential new systems. Analyse, document and work to Business Requirement Specifications standards. Work in a logical and disciplined manner. Produce neat, dated, referenced and fully documented work which is easily checkable and can be followed up at a late date. Ensure that all deliveries are fully reviewed prior to completion. Maintain an understanding of changes to pensions legislation that may impact the functionality of our products / systems and processes / procedures. Provide regular work in progress updates to the Implementations Teams / Project Manager. Make a positive contribution to the productivity, efficiency and morale of the team. Governance and control Identify and advise on areas where improvements to existing systems, processes and procedures can be achieved and will bring efficiencies to improve productivity. Identify problems or deficiencies in documentation and propose and implement solutions. Maintain an accurate record of working time through Jira and Time Recording Engine. Adhere to all relevant company and departmental procedures. Attend any relevant internal or external training course to ensure personal development. Stakeholders Help maintain the business users through their UAT cycle. Participate actively in team/departmental meetings and any technical forums. Active collaboration with stakeholders, working with teams across multiple locations and departments. Build and maintain internal relationships to ensure knowledge/skill sharing and reporting. Experience and Qualification BE/ BTech with Minimum of 6 years' experience administering or programming pension calculations Analytical skills and ability to work within prescribed frameworks and timescales. Must be highly numerate, methodical and logical, with a high level of problem-solving skills and excellent attention to detail Enthusiasm for and commitment to producing high quality work within the prescribed frameworks. Interpersonal and communications skills. Ability to work independently and as part of a team and cross departments with the ability to adapt and react to demand changes. Good technical knowledge of pensions and legislation. Familiarity with pensions administration software. Actively staying current with trends in the Analyst community. Desirable: Experience within the Employee Benefits and/or Life & Pensions industries. Understands the methodologies used in a software development and support environment e.g. Agile, Waterfall, ITIL. Key Competencies Technical: Good knowledge of product/applications and implementation processes. Strong Analytical mindset. Identification and management of Change control. Solid working knowledge of Microsoft suite and other analytical applications. Represent the team/department as subject matter expert on a wide range of projects. Behavioral: Good communications skills with the ability to build working relationships with different stakeholders Driving Change & Improvement. Positive and adaptable, responds well to feedback and need for change. Operates within organizational values. Big Picture Thinking. Strong interpersonal skills. Ownership and contributing actively.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Kochi
Work from Office
Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. Its why were so driven to connect passion with purpose. Our teams experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Role summary To process the US payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified. To provide an effective and efficient US payroll service to customers, ensuring the accurate and timely payment of their employees salaries • Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty To proactively seek learning opportunities to develop and maintain good knowledge of Strada systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas. To own and manage the quality and accuracy of operational task of the team. To support and help facilitate 100% SLA attainment for the team through effective WFM. Be a SPOC to the clients(Internal / External) Be the Innovation champion for the process and team. Main responsibilities Production Responsible For Processing And Meeting Targets Given For The Same Responsible For Second Level Verification Of Data If Required Providing Feedback On Quality Issues Found During Audits Responsible for timely escalation of production related issues Responsible For Maintaining Accuracy Prioritises, allocates and actions daily tasks to be accomplished to meet SLA To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines Calculates, prepares and transmits manual payments and third party disbursements Coaches and advises team members on Systems and PC usage Suggests ways in which systems and procedures can be improved to enhance the business. Updating Process Related Reports and Documents Compliances Ensuring ISMS Compliance Of The Team Adhering To Company Policies, Rules And Regulations Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process Adhering to Work Timings, Leave Schedules Key experience 2 -5 years experience in US Payroll PC Literacy - Word and Excel (Basic Level) Graduate from any stream / Diploma Holder PC Literacy - Word and Excel (Basic Level) Good technical knowledge of payroll and payroll systems Track record of face to face, telephone and written contact with customers Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Stradas employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
Posted 4 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Kolkata, Pune
Work from Office
Consulting Skills, Client Knowledge, and Client Service: Prioritizes work as required to respond to client needs effectively UK pension/retirement/claims Healthcare / Customer support Participates & contributes in daily huddles and status meetings Required Candidate profile Excellent communication skills Excellent understanding of the organization's goals and objectives. Takes ownership and responsibility for work assigned.
Posted 1 month ago
8.0 - 13.0 years
6 - 12 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Roles and Responsibilities: Responsible for leading operations team. Works with internal and onshore teams closely to ensure a reliable and operationally effective flow of process Interact directly with the stake holders to deliver business requirements and overall healthy process behavior Duties may include, taking part in planning, organizing and directing the work of subordinates or others Outline procedures and instructions on work received Make estimations on new jobs received, check accuracy/quality of content creation/population done by others Ensuring records are maintained accurately. Motivates and guide team to achieve daily targets in a timely manner Identify and fix the gaps in the process between offshore and onshore teams Partner with offshore and onshore management to ensure compliance and scalable communication processes Actively work with various internal teams to drive tools and process improvements that effect process flows Adhered to Compliance and Audit Effectively manage SLA, process flows and any escalations People management (Leadership role, team management, floor control and retention), Performance Management and Rewards & Recognition Formulate, implement, track career path and individual development plans of team members Mentor and guide quality lead/process expert to manage quality, improve process efficiency and minimize variation Conceptualize, design and deliver trainings to the team Manage the team and ensure high service delivery and execution Skills and Required profile: In-depth knowledge of US Retirement 401K business (Money in / Money Out) Experience in the handling the team size of 15-20 people Should have minimum 10 years of experience in US Retirement 401K business & 3 Years in People Management Role Excellent communications and analytical skills Self-starter, self-motivator, proactive, target oriented with attention to detail Possess strong networking skills Proficient with Microsoft Office Suite (Word, Excel, SharePoint, etc.) Makes decisions within guidelines, balancing risk and service needs, seeking assistance from manager as necessary Should be flexible to work in night shifts and must extend when business required Knowledge on SLA/Attrition/Quality
Posted 1 month ago
0.0 - 2.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Walk-in interviews for US Retirement/401k Services Project at JP Nagar, Bengaluru on 24th June 2025 Greetings from Infosys BPM Ltd., We are hiring for a US Retirement/401k Services Project at Bengaluru, if interested, please walk-in for interview on 24th June 2025 at JP Nagar, Bengaluru Work location for this job role is in Electronic City, Bengaluru Interview Time: 10 AM to 2 PM Interview Date: 24th June 2025 Interview Venue: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti,15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078 Documents to Carry: 1) Carry a print out your updated resume 2) Carry any one photo Identity proof (Aadhar Card /PAN Card/Driving License/Voters ID card/Passport) Work Location: Electronic City, Bengaluru (work from office) Education Qualification: Any full-time graduation Shifts: Night shifts (9:30 PM to 7 AM IST) Experience required: 0 to 2 years Key Responsibilities: This is a role within our Financial Services operations group. The role requires the execution of transactions in strict accordance with prescribed guidelines and within established timelines, consistently applying all predefined procedures to achieve specified Service Level Agreement (SLA) targets and ensure that all performance parameters are consistently met. Furthermore, the role involves serving as an interface between various stakeholders, including employees and vendors, to facilitate the updating and reconciliation of accounts. Must to adhere and non-negotiables: 1)Need to work on US shift timings. 2)Need to complete specific and dedicated training programs set by the client. 3)100% WFO / no hybrid or remote work 4)Candidates should have graduation completion certificate and mark sheets for onboarding. Regards, Infosys BPM Talent Acquisition Team
Posted 1 month ago
16.0 - 23.0 years
15 - 30 Lacs
Bengaluru
Hybrid
Job Description Learning Partner VOYA INDIA Overview VOYA INDIA, formerly known as VFI SLK, is a technology-driven, business process transformation company, driving the evolution of the financial services customer experience through the art of technology, innovation, and human creativity. As a subsidiary of Voya Financial Inc, we are dedicated to delivering cutting-edge solutions to Voya Us Health (employee benefits), Wealth (Retirement) and Investment Management Business. Our focus lies in crafting inventive customer centric solutions by digitizing, automating, and optimizing technology and business processes. We are committed to fostering an environment that celebrates learning, growth and inclusivity while developing and deploying innovative and impactful solutions for Voya Financial Inc. More information is available at: - www.voyaindia.com. Role Overview As a Learning Partner, you will act as a strategic advisor and learning consultant to enable functional capability, process proficiency, and power skill development. You will collaborate closely with business leaders, HRBPs, and subject matter experts to co-create and deploy impactful learning solutions aligned with operational priorities, regulatory needs, and employee growth. The Learning Partner will play a critical role in managing the end-to-end learning cycle for the assigned business unit, from Training Needs Identification (technology, functional and domain skills) to program execution, facilitation and impact measurement. Key Responsibilities: 1. Stakeholder Management: Act as the primary point of contact for the assigned business unit, ensuring regular communication and alignment on learning priorities; Represent the L&D function in key business and functional forums. Build and maintain strong relationships with business leaders and key stakeholders to understand business objectives to offer proactive solutions Partner with leadership to ensure learning solutions align with talent development goals and business strategy. 2. Training Needs Identification (TNI): Conduct comprehensive TNI assessments by collaborating with business stakeholders to identify skill gaps, development needs, and future capability requirements. Analyze performance data, employee feedback, and business insights to determine the learning interventions required. 3. Learning Strategy & Program Design: Facilitate learning strategies and solutions (Internal and External) that meet the identified needs, ranging from leadership development, functional skills, and soft skills to role-based learning. Curate or design learning programs that leverage blended learning methodologies, including digital, classroom, workshops, and on-the-job learning. Ensure learning programs are tailored to the unique needs of the business unit, offering personalized and relevant content. 4. End-to-End Learning Cycle Management: Oversee the planning, coordination, and execution of learning interventions from start to finish. Manage the delivery of training programs, ensuring seamless execution, and collaborating with facilitators, trainers, and external vendors as needed. Ensure logistical arrangements for training sessions, such as scheduling, communications, and materials, are handled efficiently. Standardize learning approach and incorporate basic principles like process overviews, shadow, reverse shadow, case studies, assessments and certifications Facilitate programs as required Understand the knowledge management framework- includes SOP documentation 5. Impact Reporting & Analysis: Establish key metrics and KPIs to measure the effectiveness and impact of learning interventions to generate impact reports and program ROI Job Description Learning Partner Conduct pre and post-training assessments and feedback collection to evaluate learner engagement, skill development, and overall program success. 6. Continuous Improvement: Monitor industry trends and advancements in learning domain to enhance the effectiveness of the learning programs. Continuously gather feedback from learners and stakeholders to improve the design, delivery, and content of the training programs. Knowledge Transfers (KT) for Transitions: Work closely with Transitions, Operations (offshore) and onshore teams to design end to end Knowledge transfer framework Create KT detailed plan (internal training, external training, SME needs during external training, shadow-reverse shadow plan with milestones for assessment and certification) Track, monitor and report training progress 7. Learning Culture & Enablement Promote a continuous learning culture through campaigns, study circles, learning champions, and peer-led initiatives. Enable digital learning adoption through platforms like LinkedIn Learning, internal LMS, etc. Key Competencies: Strong stakeholder management and consulting skills. Exposure to learning tech platforms and analytics. Proficient in instructional design theories and adult learning principles Good understanding of traditional and modern training methods, tools and techniques Proficiency with MS office tools specially ppt, excel etc Ability to balance strategic thinking with execution. Requirements Knowledge of Health, Wealth, financial services Expertise in managing end to end learning needs of a Business Unit/LOB Excellent interpersonal, communication, and organizational skills Ability to work cohesively with onshore, offshore and shared services teams Partner with vendors partners to facilitate the learning needs for the business Experience in using LMS, Dashboards and SharePoint would be an added advantage Experience 15+ years of overall experience, of which over 7 to 8 years of experience should be in learning and development role supporting financial services preferably health/wealth line of business Experience in a GCC or global shared services environment preferred. Proven experience in stakeholder management and leading learning initiatives end-to-end. Excellent project management and organizational skills. Familiarity with learning technologies and platforms (e.g., LMS, LinkedIn Learning, etc.). Program Facilitation, Content Development Education Postgraduate/Graduate from a reputed institute Domain Requirement Understanding of Retirement Benefits/Health Care/Insurance domain in the US market will be given preference. Other Requirements Flexible work schedule will be required the individual must be willing to work on rotational shifts and from office in-person as per the business need
Posted 1 month ago
3.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
Company Description: As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients most valued asset-management partner. With over 4,000 employees across 51 locations in 25 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether youre producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business or providing thoughtful advice to clients, we re looking for unique voices to help lead us forward. If you re ready to challenge your limits and build your future, join us. Describe the role: This position will be responsible for executing a wide range of processes within Fund Services and the Client Group. This includes, but is not limited to, anti-money laundering transaction monitoring, review of accounts/holdings against matches on sanctions lists/adverse media, trading functions for Defined Contribution plans, and trading/reporting functions for pooled and single Equitable Separate Account s. The best candidate for this position will possess outstanding analytical and problem-solving skills, strong stakeholder focus, and excellent communication skills. This individual should also be highly organized and detail oriented. The key job responsibilities include, but are not limited to: Conduct research/analysis, and monitor account transactions to safeguard the firm against money laundering Perform review, assess match validity, and document research details on accounts and holdings in relation to hits on sanctions lists and adverse media Execute trading related functions for Defined Contribution Plans, and ensure delivery/confirmation of daily trades Process, reconcile, and generate reporting on Separate Account transactions and their corresponding money movements Perform ancillary tasks to support functions within Fund Services and the Client Group Develop and maintain relationships with internal and external clients Update documentation of department processes and procedures Meet SLA delivery and productivity targets for each function Meet quality standards as outlines by department management What is the professional development value of this role, i.e. what learning and professional growth does the role offer the candidate? This is an opportunity to contribute to various teams critical functions across ABIS. This individual will be able to learn numerous functions within operations to enhance their skillsets. The candidate will be encouraged to develop better practices for existing tasks, enhance procedures and cross train on various areas of our business. Job Qualifications (The ideal candidate should have the following): Qualifications, Experience, Education: The ideal candidate should have a bachelor s degree or equivalent in Finance, Economics, Accounting or another relevant discipline that provides an understanding and interest in the financial markets and trade flow Experience in compliance-focused processes and strong aptitude in researching and analyzing risk 3-5 years experience in financial back-office operations and transfer agency processes Experience working within a team environment with time sensitive deadlines is required Skills: Detail-oriented - Delivers high quality, accurate work in a fast-paced environment Organized and thorough - Establishes priorities and follows through on tasks to completion Strong analytical skills - Ability to follow documented procedures and apply sound professional judgment The individual will be expected to work as a part of a global team and will need to be able to communicate effectively with various internal and external teams. Candidates should have a strong ability to work in a collaborative environment exhibiting strong verbal and written communication skills Ability to work in a fast paced, dynamic, and changing environment which includes daily interaction internally and externally with various Transfer Agent and Operations teams Working knowledge in MS Excel and MS Access is a plus Special Knowledge (if applicable): Strong knowledge of transfer agency compliance requirements and business operations, as well as familiarity with capital markets, banking, and securities Pune, India
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Thane
Hybrid
Designation: Advisor/Trainee Experience: O - 5 Years Location: Thane Shift timings: 6:30AM to 3:30PM & 1:30PM to 10:30PM Responsibilities: Communicate effectively with client/members via the telephone, remembering each caller will have a different level of understanding. Record each call as they occur. • Consistently provide a quality customer experience to clients/members. • Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator/Team Leader. • Deal with queries and requests by the use of standard letters and reference to procedures. • Recognise and escalate potential problem and potential complaint cases. • Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. • Seek clarification where errors are made. • Monitor own workflow to ensure service levels are achieved. • Prioritise and manage own workload and maintain a rolling schedule of objectives. • Accurately perform manual calculations. • Know and live the firms values. Operations Management/Operational Effectiveness • Participate and contribute in team huddles. • Proactively support key initiatives that have been delivered to implement change. • To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly. Relationship management • Assist the wider team in more complex / project work when required. • Accountable for own development, identifying and raising any learning needs with Administration Co-ordinator. • Understand your role within the team. • Support colleagues for holiday cover and workload peaks. • Update and maintain skills matrix. Requirements: Experience - 6 months to 8 years Criteria: Must have completed full-time graduation. Good communication and interpersonal skills. Experience in Pension/Insurance (International) preferred. Immediate joiners preferred Perks & Benefits: Hybrid work model. Transportation facility. Work Life Balance. Positive work culture.
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role: Process Specialist Exp: Min 2+ years into 401K-US Retirement Salary: Max 6.5 LPA Must have experience: Defined Contribution/Defined Benefit Location: Bangalore Immediate joiner to 30 Days
Posted 1 month ago
5.0 - 10.0 years
7 - 16 Lacs
Pune, Gurugram, Mumbai (All Areas)
Hybrid
Role Summary This role will be responsible for calculation programming, data installations, and automation support on various tools during different stages of implementation. This includes the maintenance of updates to existing procedures, policies and manuals as required by the administration businesses. Candidate will be responsible for the completion of all process, procedure and training related tasks, which form part of an UK Implementations. Key Responsibilities Ability to creatively find workarounds and good problem-solving capability Client Communications and reviews Process reporting and Training Ensuring compliance of all internal and client policies Updation of process documents Build requirements docs, specs or sample calcs for development support and testing Build Test Production Packs, automation on system using available and approved tools. Able to identify opportunities to automate and innovate within the system Able to analyse, map and structure data from excel sheets/external sources for loading into SQL server Contribute testing efforts of multiple projects from inception to post implementation. Contribute testing efforts to User Acceptance Testing by executing test scripts and documenting the results. Works closely with the team to build, implement new requirements and test the impact on users with new procedures and controls. Log and review tasks and defects in excel or defect tracking tool (Jira). Learn and understand business specific domain. Knowledge & Skills Required: Good communication skills Proficient in Excel Exposure to Midas, CSIDE and TDC Good knowledge of Pensions - Preferably UK Pensions Proficient in VBA/ Excel programming Good Knowledge of SQL programming Good Analytical Skills Documentation skills for preparing user guides, project manual, issue logs etc. Automating calculations (Scheme Benefit) Good Data mapping, data analysis, data loading and data validation skills. Data Installations (Prepare Load files, Program data installation criterias) VBA Macro development for process improvements and data interface set-up Hands on experience in Excel. Excellent verbal and written communication, interaction with others and time management skills. Knowledge of programming in VB.net and C# will be an advantage Knowledge of system integration with websites using API/Webservices will be an advantage.
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Hybrid
Job Title: Pensions Administrator Trainee Associate Company: WTW Global Delivery and Solutions India Pvt. Ltd. Location: Mumbai – Vikhroli / Thane Experience: 0 – 3 Years Education: Graduate Employment Type: Full Time, Permanent Job Summary: At WTW, we believe in cultivating talent through innovative and human-centric approaches. As a Trainee Pensions Administrator , you’ll be part of a high-performing team that delivers exceptional services to our global clients. This entry-level role provides the opportunity to build a solid foundation in pensions administration while growing within a professional environment that values accuracy, accountability, and client focus. Key Responsibilities: KPI & Client Interaction: Handle inbound calls/emails from clients/members professionally. Record and log all interactions promptly and accurately. Maintain a high-quality service experience and seek opportunities for process improvement. Address standard pension-related queries using templated responses and defined procedures. Escalate complex or complaint cases as per guidelines. Operational Excellence: Monitor and manage workflow to meet service level agreements (SLAs). Accurately perform manual pension calculations. Participate in daily team huddles and contribute to discussions. Provide feedback on process improvements or errors to the team manager. Team Collaboration: Support team members during peak periods and for leave coverage. Take ownership of personal development and upskill through the team’s skills matrix. Assist on more complex tasks or projects as assigned. Required Skills & Qualifications: Graduate in any discipline . Strong attention to detail and accuracy. Good written and verbal communication skills. Customer-centric approach. Comfortable using computers and standard software applications. Ability to manage tasks under pressure and meet deadlines. Prior experience in DB/DC pensions administration (preferred, but not mandatory). Core Competencies: Customer Focus: Understanding client needs and delivering tailored service. Change Agility: Positive mindset towards change, able to adapt to new processes. Process Orientation: Follows procedures and quality standards. Time Management: Organizes workload and meets deadlines consistently. Ethical Standards: Adheres to firm values and acts with integrity.
Posted 1 month ago
8.0 - 12.0 years
11 - 15 Lacs
Varanasi, Patna, Gorakhpur
Work from Office
Role & responsibilities Electricity Revenue Growth through Sales Management Process. Electricity Revenue Growth through Product Market Fit. Electricity Revenue Growth through New Plant and Pipeline Management. Electricity Revenue Growth through Plant Asset Optimization. Electricity Revenue Growth through Plant Level Portfolio Management for Defined Margin Contributions. Electricity Revenue Growth through Customer Value Management. Organizational Development. Preferred candidate profile Bachelor's degree in Engineering (Electrical, Mechanical, or related field), Business Administration, Economics, or a relevant discipline. A Master's degree would be an advantage. Proven experience typically minimum 8 years in the power/electricity sector, with a focus on revenue growth, sales, business development, or asset management. Strong understanding of the electricity market, regulations, and industry trends. Demonstrated ability to develop and implement successful sales and revenue growth strategies. Experience in project evaluation, financial analysis, and asset optimization. Excellent analytical, problem-solving, and decision-making skills. Strong communication, interpersonal, and negotiation skills. Leadership experience with the ability to motivate and develop a team. Proficiency in relevant software and tools for data analysis and reporting.
Posted 1 month ago
3.0 - 6.0 years
2 - 5 Lacs
Noida, New Delhi, Delhi / NCR
Hybrid
Hi All, VOYA INDIA IS HIRING FOR SENIOR ASSOCIATE- RETIREMENT SERVICE LOCATION: DELHI. SHIFT : NIGHT SHIFT TIMINGS : 5:30/6:30 PM LOGIN - 2:30/3:30 AM LOGOUT. MODE OF WORK - HYBRID (DELHI). YEARS OF EXPERIENCE: 3-6 YEARS. VOYA INDIA Overview VOYA INDIA Overview Voya India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity. We are dedicated to delivering cutting-edge solutions to Voya's Retirement, Employee Benefits, and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. More information is available at: - www.voyaindia.com ROLES & RESPONSIBILITIES: Achieve stringent daily productivity targets. • Will be responsible for processing participants plan level transactions. • Strict adherence to non-disclosure of client information by preserving client confidentiality. • Research on the queries requests sent by the business partners transaction processing client support teams and replying to the same with minimum response time. • Work with onshore partners and build professional relationship. • Taking active participation in process improvements and automation. • Excellent process skills with ability to identify and prioritize high value transactions. • Completing assigned responsibilities within defined SLAs INTRESTED CANDIDATES CAN SHARE THEIR RESUME TO: swaraj.mohanty@voyaindia.com
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
Pimpri-Chinchwad, Pune
Hybrid
1) Hiring for UK Life and pension Process Min 1yr of Exp. into Same Salary Upto 8.00LPA Immediate joiners Pune Location Whatapp your profile or whatsapp call @ 9623462146 / 8888850831 2) SPA-Claim Adjusters / Motor Claims / Marine Claims / Lability Claims Minimum experience of 3-9 years into claims adjusting for Property, Motor and Liability Graduates only. Shifts-Rotational Excellent communication skills Good knowledge on Insurance operations. Good knowledge on MS office. Effective problem solving & analytical skills, complemented to work well in a team. Salary upto 8 LPA Hiring for Team Manager / Sr. Team manager ( Salary upto 14 LPA) or Dipika@infiniteshr.com Senior Team Manager - Claims Adjuster Salary upto 15L Regards Dipika sharma
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Pune
Hybrid
1) Hiring for UK Life and pension Process Min 1yr of Exp. into Same Salary Upto 8.00LPA Immediate joiners Pune Location Whatapp your profile or whatsapp call @ 9623462146 / 8888850831 2) SPA-Claim Adjusters Minimum experience of 3-9 years into claims adjusting for Property, Motor and Liability Graduates only. Shifts-Rotational Excellent communication skills Good knowledge on Insurance operations. Good knowledge on MS office. Effective problem solving & analytical skills, complemented to work well in a team. Salary upto 8 LPA or Dipika@infiniteshr.com Senior Team Manager - Claims Adjuster Salary upto 15L Regards Dipika sharma
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Chennai, Bengaluru
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Inviting Applications for US Retirements - Bangalore & Chennai We require someone with extensive knowledge and experience in retirement, benefits, and related experience. Responsibilities: In this role you will be responsible for all the activities related to retirement, benefits which typically include: • Good understanding of various retirement plans and regulations affecting them Knowledge of middle office and back office processing (retirement account origination, servicing, funds payout, reconciliation of funds, etc.) Managing service delivery within the agreed service level across multiple blended processes Implement operational governance framework quality review mechanism, communication strategy Participate in daily/weekly catch ups with onshore partners to provide business updates and updates on SLAs Design and implement action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions Perform monthly/quarterly/yearly individual appraisal discussions with the team members Monitoring the individual/team performance daily and ensures individual and team objectives are met by complying with the established service levels Prepare Weekly/Monthly dashboards for reporting 2 Identify and execute improvement opportunities that enhance the efficiency and effectiveness of the assigned process Exhibit proactive and leadership skills that are flexible and adaptable to a changing business dynamic Exposure to tools and technologies offered to enhance effectiveness of the assigned Process Building strategic relationships with onshore partners and with operating leaders to facilitate defined goals and objectives Qualifications Minimum qualifications Bachelors degree in related field, or equivalent work experience Relevant domain experience Good Written/Verbal Communication and interpersonal skills Preferred Qualifications Relevant team management experience over 10 people Proven ability to strategize, influence, communicate and execute complex initiatives Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction Proven ability to coach and guide team members to reach their maximum potential, by establishing effective career paths and personal development plans Proven ability to drive change and effectively motivate the team to work towards continuous improvement Self-motivated, high-energy levels, works well under strict deadlines Microsoft Office proficiency Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Posted 1 month ago
4.0 - 6.0 years
1 - 6 Lacs
Pune
Work from Office
Job Role - Sr. Process Specialist - DB Responsibilities: Independently analyze and process complex process retirement calculations and transactions within established timing and quality standards. Serve as a resource for calculation and transaction interpretation. Assist in the management and review of participant data and retirement information. Provide informal oversight and may perform quality review of transactions and calculations. Perform retirement calculations and transactions taking into consideration compliance requirements, client/legal documents and tax considerations. Investigate and resolve calculation and transaction problems. Meet performance measurement standards to ensure calculations are timely and of high quality. Provide positive informal leadership influence and support to all team members. Share knowledge, perhaps acting as a subject matter expert and be a mentor resource to internal business partners. Effectively communicate with internal business partners to resolve problems. Report and communicate problems and work with appropriate technical and actuarial areas for resolution as needed. Identify and recommend the most effective system solutions, workflows and procedures for the maintenance and improvement of customer service. Perform other job-related duties or special projects as required.
Posted 1 month ago
10.0 - 16.0 years
7 - 17 Lacs
Chennai
Work from Office
Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser) Job Domain: 401K Retirement Process Experience Level: 10-17 Years Shift : Flexible to work in night shifts is mandatory Days Off: Fixed Saturday and Sunday (Flexible to support on Saturday if required) Location: Work from Office Job Summary: We are seeking an experienced Assistant Manager to join our Retirement Services team, with a focus on 401K, Defined Contributions/Benefits and team management. The ideal candidate will have a strong background in the retirement industry, with proven expertise in handling Enrollments, Money-In, Money-Out, and compliance testing. This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting. Key Responsibilities: Oversee the Retirement Process, including 401K, Defined Contributions, and Defined Pensions. Manage and optimize workflows, ensuring deliverables are met within defined Turnaround Times (TATs). Act as a Subject Matter Expert (SME) for assigned processes, providing guidance and support as needed. Collaborate with Line of Business (LOB) partners and business units across regions to maintain high levels of engagement and communication. Handle complex enrollment, reconciliation, and money movement (Money-In, Money-Out) processes. Ensure process documentation is up-to-date, making amendments as necessary based on business and regulatory changes. Prepare and present reports for management, highlighting key metrics and performance indicators. Qualifications and Skills: Experience: 10-17 years of core experience in retirement services, specifically in Enrollments, Money-In, Money-Out, and Reconciliation. Education: Bachelors or Masters in Commerce (B.Com / M.Com) or MBA in Finance. Industry Knowledge: Strong understanding of 401K, Defined Contributions, Pension claims, US Pension Retirement accounts, and Insurance Claims. Technical Skills: Proficiency in MS Office Suite, with hands-on experience in retirement claims management and reconciliation. Communication: Excellent verbal and written communication skills, with the ability to engage and build relationships with business partners across regions. Shift Flexibility: Ability to work in shifts and extend hours as per business requirements. Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser)
Posted 1 month ago
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