121 Defined Benefits Jobs - Page 3

Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Lead conversion design sessions with the client and produce design documents and mapping/transformation documents.Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files.Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements.Manage and lead the migration and testing of static data and transaction data for the plan conversion.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for Working knowledge of Microsoft Access, Excel, SQL and other ETL tools is required.Demonstrated aptitude in data, metrics, analysis and trends and applied knowledge of measurement, statistics and program evaluation.Basic level of understanding of the proprietary systems, administration services, and the related data services.Basic knowledge of conversion reconciliation methodology.Strong organizational and detail orientation skills, ability to work well with both technical and non-technical resources.Proven ability to work independently and with a team in a results/deadline driven environment.3+ years of experience in US Retirement Services domain managing services for Defined Contribution plansMinimum 3 years of experience in a data analyst position in the Plan conversion (defined contributions) team with basic professional MS Access Database & SQL query experience preferredWorking knowledge of Microsoft Access, Excel, SQL and other ETL tools is required. Ability to manage large data sets (census files, financial/payroll files) for Defined Contribution plans 401(k), 403(b), 457 Roles and Responsibilities: Lead conversion design sessions with the client and produce design documents and mapping/transformation documents.Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files.Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements.Manage and lead the migration and testing of static data and transaction data for the plan conversion.Effectively communicate the data requirements with the client, record-keeper or project team, negotiate or consult the client or record keeper to best practices and perform a code-based programming solution to achieve a successful data conversion. You are expected to take ownership of each conversion with high quality and consistent on-time results.Have full accountability for the data conversion development life cycle and methodology. This includes project requirements, client acceptance, time line creation, implementation, testing, production activities.Build files that transform massive amounts of data into the client Retirement product requirements and formatting.Develop reports for internal and external business partners using SQL Server, MS Access, Cognos, and Discovery.Perform data migration audits, reconciliation, and exception reporting as necessary.Collaborate with the record-keeper, internal project management, and client data end users. Qualification Any Graduation

Skill required:Insurance - Insurance Claims Designation:Management Level - Senior Analyst Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:5 to 8 years What would you do You will be aligned to our Financial Services, banking, Insurance, and Capital Market vertical which is focused on helping clients with their tax preparations, insurance coverage, and investment portfolios. The Insurance team helps clients and organizations transform their insurance operations into a digital, cost-efficient, agile operating model that helps drive sustainable growth and redefine customer experience. This team provides expertise in the areas of employee benefits, life and annuity, property and casualty and retirement services. You will be responsible for developing and delivering business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for Accenture Life Insurance&Annuity Platform (ALIP) Analytics Ability to perform under pressure Adaptable and flexible Problem-solving skills Business Operation Management Roles and Responsibilities In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Bengaluru

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Ensures all items are processed and\or resolved in a time. Supports business in ensuring positive audit resultsComplies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Perform research on all processing irregularities and drive issues to resolutionStrict adherence non-disclosure of client information by preserving client confidentiality.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adheredRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelors degreeExperience in the US retirement industry (not mandatory)Open core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Good time management skillsAbility work independently2+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services Experience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Ensures all items are processed and\or resolved in a time. Supports business in ensuring positive audit resultsComplies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Perform research on all processing irregularities and drive issues to resolutionStrict adherence non-disclosure of client information by preserving client confidentiality.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Qualification Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Flawless configuration of plan setup and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans.Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertiseDecisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and prioritiesRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for 3+ years of experience in US Retirement Services domain managing services for Defined Contribution plans3+ years of experience in managing all aspects of the implementations project life cycle deliverables and the new business/conversion process with Internal new business/Conversion teams, Sales and Administrators to ensure a successful conversion for Defined Contribution plans (Preferably 403(b)).Strong project management skills.Strong knowledge of Defined Contribution plans 401(k), 403(b), 457, etc.Well versed with retirement plan funding platforms and ERISA fundamentals and concepts (eligibility, vesting)Proficient in MS Office applications Word, Excel & PowerPointExcellent written, verbal and presentation skills (internal and external presentations)ASPPA certified oRetirement Plan Fundamentals - RPFoQualified 401(k) Administrator - QKAoQualified 401(k) Consultant- QKCProject Management CertificationoPMP Roles and Responsibilities: Flawless configuration of plan setup and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans.Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertiseDecisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and prioritiesWork closely with the assigned Relationship Manager, ongoing Account Manager and various internal business partners to ensure a smooth transition at the end of the project.Monitoring and reporting on project status. Also, identify and lead quality improvement initiatives and other special projects for the teamMaintaining knowledge of ERISA, IRS and DOL regulations and understanding the impact of pending legislation. Leading multiple projects and prioritizing workload based on urgency, importance, client expectations and business needs, delegating decision-making to team members as appropriateDeveloping project timelines and ensuring that project team members complete requirements on time, while anticipating challenges and formulating solutions before the project is adversely impactedStays current on ERISA-based knowledge, plan design activity, bundled plan administration and employs optimal practices when driving the new business/conversion project management protocols.Provide consultative solutions for Clients Retirement Services best practices and ensure details are understood so that our administrative processes and system(s) are established correctly to include but not limited to plan design details that affect pricing, eligibility, data exchanges, contracts, and transactional processing.Support RFP process for new business to identify potential solutions based on Implementations Service model and scope. Perform root cause analysis and resolution to complex problems.Conduct lessons learned at the end of each implementation phase for continuous improvement purposes.Manage simple to complex fund changes/fund exchange Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 1+ years of experience in US Retirement Services domain Defined Contributions Managing Institutional contributions/ payroll contributions Alternatively, 1+ years experience in payroll processing (preferred)Remittance file management, Incoming contribution management, Payroll file management, Suspense resolution, Client communication (email and phone), Lockbox managementProcess incoming contributions for assigned clients\transactions. Includes;oManual formatting nonstandard payroll files received (large data), excellent excel skills, data formatting, text to column de-limit. Analytical skills to separate out various contribution sources oSuspense resolution, research and match contributions that dont auto match to a sourceoResolve errors from a remittance file and review reports prior to postingoIndividual contributions - Create deposit TSA/ TPA others, based on contribution received from Lockbox, Wire, ACH, ChequesCommunication:Work with plan administrators and Customer Service Management via email and phone for sending Good Order Notices (GON) and or payroll issues oresolve suspense contributionsEnsures all items are processed and\or resolved in a time. Supports business in audit processes.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Perform research on all processing irregularities and drive issues to resolutionStrict adherence to non-disclosure of client information by preserving client confidentiality.Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with stipulated time Take active participation in process improvements and automation opportunities.Ensure Quality Control standards that have been set are adhered to. What are we looking for Excellent organizational skills with ability identify and prioritize high value/ aging transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Roles and Responsibilities: Bachelors degreeExperience in the US retirement industry Experience using Omni or any other Record Keeping platform (preferred)Open core Night shifts based on business requirementsGood verbal & written communication skills in EnglishGood typing skill and attention to detail.Good time management skillsAbility work independently Qualification Any Graduation

Skill required: Network Operations - Retirement Planning Services Designation: Quality Engineering Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds What are we looking for Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: "Analyst, Client ServicesThe Client Services Analyst provides day-to-day support for retirement plan clients. Working under close supervision, this job supports clients during the onboarding process, maintains day-to-day contact with clients, and writes and issues client communications.Key Responsibilities and DutiesSupports existing client relationships by responding to client queries and requests promptly and effectively working with clients on inquiries and ensuring client expectations are met.Identifies and resolves problems and transactions for issues involving client experience.Performs research, analyzes data and follows up with other functional departments to answer ad-hoc client queries on a wide variety of investment, operational, compliance and regulatory topics.Ensures that all individual trades and accounts have been reviewed and verified.Prepares and delivers weekly, monthly and quarterly valuation reports to clients.Supports the onboarding of new clients including interfacing with Legal, Sales and Relationship Management.Liaises with Fund Managers in developing and overseeing the implementation of support strategies to service existing clients. Qualification Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: "IRPS Analyst I - INThe Analyst, Client Services job performs activities for retirement plan administration, data review, participant eligibility, account reconciliation, and tax form preparation. This job documents client interactions and maintains a database for tracking and compliance purposes.Key Responsibilities and DutiesNeed to handle work type:1) Unforeseeable Emergency2) Plan Benefit Status Service3) Hardship/DisabilityNeed to handle work type:1) SD Investment & Brokerage [via normal task]2) Eligibility & Contributions Rules by Employee Class3) Vesting/ERISAParticipates in the due diligence process and measures client holdings against market performance.Summarizes market data on retirement programs and produces detailed reports that illustrate investment trends.Develops appropriate tracking and reporting mechanisms; ensures client service resolutions.Utilizes market driven data and quality control techniques for optimal client service.Reviews client expectations and service capabilities and makes recommendations for client services improvement.Researches retirement planning strategies and develops innovative strategies for client services.Need to handle work type:1) Remittance Management Services2) Changing Rollovers3) Price Recon4) Annuity Payout5) SWAT/QDRO Qualification Any Graduation

Walk-in interviews for US Retirement/401k Services Project at JP Nagar, Bengaluru on 24th June 2025 Greetings from Infosys BPM Ltd., We are hiring for a US Retirement/401k Services Project at Bengaluru, if interested, please walk-in for interview on 24th June 2025 at JP Nagar, Bengaluru Work location for this job role is in Electronic City, Bengaluru Interview Time: 10 AM to 2 PM Interview Date: 24th June 2025 Interview Venue: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti,15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078 Documents to Carry: 1) Carry a print out your updated resume 2) Carry any one photo Identity proof (Aadhar Card /PAN Card/Driving License/Voters ID card/Passport) Work Location: Electronic City, Bengaluru (work from office) Education Qualification: Any full-time graduation Shifts: Night shifts (9:30 PM to 7 AM IST) Experience required: 0 to 2 years Key Responsibilities: This is a role within our Financial Services operations group. The role requires the execution of transactions in strict accordance with prescribed guidelines and within established timelines, consistently applying all predefined procedures to achieve specified Service Level Agreement (SLA) targets and ensure that all performance parameters are consistently met. Furthermore, the role involves serving as an interface between various stakeholders, including employees and vendors, to facilitate the updating and reconciliation of accounts. Must to adhere and non-negotiables: 1)Need to work on US shift timings. 2)Need to complete specific and dedicated training programs set by the client. 3)100% WFO / no hybrid or remote work 4)Candidates should have graduation completion certificate and mark sheets for onboarding. Regards, Infosys BPM Talent Acquisition Team

About the Role: Grade Level (for internal use): 09 S&P Global Ratings The Role: Vendor Operations Administrator The Team S&P Global Ratings is the worlds leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. The Impact: As a Vendor Operations Administrator , you will make a key contribution in managing day-to-day vendor operations across Ratings technology. Your challenge will be collaborating with Ratings Technology internal stake holders & vendors and resolve day-to-day operational issues without having impact on the business. Also, you are accountable for onboarding, offboarding vendor employees, managing operational trackers and providing transparent, proactive communicating with all stake holders. You will use a wide range of tools and have the opportunity to interact with different internal and external stake holders. What is in it for you: Working with a team of highly committed, ambitious and result-oriented professionals. Using a wide range of trackers to manage day-to-day vendor operations. An ever-challenging environment to learn and exhibit how to manage multiple vendors and Internal stake holders. A great opportunity to think and implement best practices in vendor operations. A plenty of skill building, knowledge sharing, and innovation opportunities. Building a fulfilling career with a global financial technology company. Responsibilities: Provide a comprehensive administrative service which can include anything from providing meeting support, chasing actions, managing trackers, and dealing with ad-hoc queries between vendors and Internal stake holders Maintain systems/trackers for managing multi vendor teams across Ratings Technology timesheets, leaves, onboardings, offboardings , team movements across portfolios, compliance, VMO Coordinate the collation of trackers and produce summary reports Maintain risks, actions, issues, change and dependency registers Resolving operational issues between vendors and Ratings Leaders Working with Ratings leadership in preparing s, finalizing team compositions, scheduling Job calibration sessions. Produce status reports and metrics related to the vendor scrum teams Understanding of current vendor footprint in Ratings Technology What were Looking For: Basic Qualifications: 5+ years of experience in Analytical and/or software Industry. 1+ years of part/full time experience as a project/vendor administrator 2+ years of experience creating, maintaining, and executing different trackers Very good in communication skills Passion to work with multiple stake holders in and out side of Ratings Good understanding of compliance and VMO organizations and the importance to collaborate Experience with data management techniques and being top of operational issues Excellent interpersonal skills and written communications High standards of confidentiality; ability to handle sensitive information with integrity and trust. Preferred Qualifications: 5+ years of relevant experience with Bachelor's degree/Masters in Business Administration (MBA). About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSESPGI). S&P Global is the worlds foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit www.spglobal.com/ratings Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policys requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning)

About the Role: Grade Level (for internal use): 07 The Operations Analysts duties include: Configure PEVals to meet the specific requirements of new clients, ensuring timely delivery of configured systems according to the onboarding schedule. Provide comprehensive training to clients on system usage. Address user inquiries and provide timely updates on system releases. Conduct demonstrations for users and gather feedback on system functionality to relay to the development team for continuous improvement. Review and Approve Tranches, update deliverables and financial data in PE Workbench Test the PEVals and PE Workbench system against specified requirements to verify functionality. Identify and document issues or improvement opportunities by raising tickets, and perform retesting when patches are released. Review and analyze the terms and conditions of client contracts. Utilize the insights gained from this analysis to effectively onboard new clients in the PE Workbench, ensuring that all contract data is accurately reflected. Ensure the accuracy and integrity of data by conducting routine database maintenance. Align billing data with the billing teams records to ensure accurate management metrics. Manage the upload and organization of all contracts and amendments in the PEW system, ensuring proper documentation and compliance. Basic Required Qualifications: A Bachelors degree is required At least one year of applicable professional experience such as an operations, or client-facing role Must be able to prioritize, multitask and stay poised in a fast-paced, high-pressure environment while also ensuring the highest quality output Comprehensive English communication skills (Intermediate level reading, speaking, and writing) are required Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service are required Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment Must be an adaptable self-starter who is wants to take the initiative and drive tasks to completion with strong execution Committed to high quality output Highly motivated, disciplined, confident and a team player. The ability to adjust to shifting priorities is a must. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- OPRTON203 - Entry Professional (EEO Job Group)

About the Role: OSTTRA India The Role Operations Analysis Specialist The Team MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets. MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation. The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. Whats in it for you We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within MarkitSERVs suite of products. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: Ensuring accurate input of static data client profile configurations are processed daily and the team meets assigned targets and SLAs Monitor client query queues, diagnose and resolve any resulting exceptions or errors and work with internal groups to provide resolution Respond to client requests by providing detailed analysis and feedback Work closely with internal teams for system enhancements. Process reports (user list / Trade) as requested by clients Participate in internal / external training needs. Educate clients on upcoming changes. Other ad hoc projects as they arise Liaise with clients to set up trading permissions and registration of Master Confirmation Agreements (MCAs) on MarkitSERV platforms. Liaise with participants for rolling out MarkitSERV products which will enable them to trade and settle derivatives electronically eliminating the need of paper transactions for the majority of the trades. Communicate and assist internal departments for onboarding new participants in a timely manner and effective implementation of the product. Perform testing and provide troubleshooting for the client to configure the product as per the requirements of the participant in the UAT and pre-prod environment and emulate the same design setup in the production environment as well. What Were Looking For: Education and experience University graduate preferred Knowledge of OTC derivative products,Trade confirmations, and financial markets is a major plus Commercial awareness Ability to work in fast paced environment with client orientation Personal competencies Personal impact Very strong customer service and problem-solving skills Focused on Operational Control and Data Security Flexible and able to adapt to change Able to work independently with minimal supervision Communication Excellent interpersonal, written and verbal communication skills Teamwork Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients The Location: Gurgaon, India About Company Statement: OSTTRAis a market leader inderivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks,providinga proven suite of Credit Risk, Trade Workflow and Optimisation services.Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operationalrisk andoptimiseprocessingtodrive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms, connectedusingpowerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows -from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

Designation: Advisor/Trainee Experience: O - 5 Years Location: Thane Shift timings: 6:30AM to 3:30PM & 1:30PM to 10:30PM Responsibilities: Communicate effectively with client/members via the telephone, remembering each caller will have a different level of understanding. Record each call as they occur. • Consistently provide a quality customer experience to clients/members. • Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator/Team Leader. • Deal with queries and requests by the use of standard letters and reference to procedures. • Recognise and escalate potential problem and potential complaint cases. • Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. • Seek clarification where errors are made. • Monitor own workflow to ensure service levels are achieved. • Prioritise and manage own workload and maintain a rolling schedule of objectives. • Accurately perform manual calculations. • Know and live the firms values. Operations Management/Operational Effectiveness • Participate and contribute in team huddles. • Proactively support key initiatives that have been delivered to implement change. • To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly. Relationship management • Assist the wider team in more complex / project work when required. • Accountable for own development, identifying and raising any learning needs with Administration Co-ordinator. • Understand your role within the team. • Support colleagues for holiday cover and workload peaks. • Update and maintain skills matrix. Requirements: Experience - 6 months to 8 years Criteria: Must have completed full-time graduation. Good communication and interpersonal skills. Experience in Pension/Insurance (International) preferred. Immediate joiners preferred Perks & Benefits: Hybrid work model. Transportation facility. Work Life Balance. Positive work culture.

Role: Process Specialist Exp: Min 2+ years into 401K-US Retirement Salary: Max 6.5 LPA Must have experience: Defined Contribution/Defined Benefit Location: Bangalore Immediate joiner to 30 Days

Role Summary This role will be responsible for calculation programming, data installations, and automation support on various tools during different stages of implementation. This includes the maintenance of updates to existing procedures, policies and manuals as required by the administration businesses. Candidate will be responsible for the completion of all process, procedure and training related tasks, which form part of an UK Implementations. Key Responsibilities Ability to creatively find workarounds and good problem-solving capability Client Communications and reviews Process reporting and Training Ensuring compliance of all internal and client policies Updation of process documents Build requirements docs, specs or sample calcs for development support and testing Build Test Production Packs, automation on system using available and approved tools. Able to identify opportunities to automate and innovate within the system Able to analyse, map and structure data from excel sheets/external sources for loading into SQL server Contribute testing efforts of multiple projects from inception to post implementation. Contribute testing efforts to User Acceptance Testing by executing test scripts and documenting the results. Works closely with the team to build, implement new requirements and test the impact on users with new procedures and controls. Log and review tasks and defects in excel or defect tracking tool (Jira). Learn and understand business specific domain. Knowledge & Skills Required: Good communication skills Proficient in Excel Exposure to Midas, CSIDE and TDC Good knowledge of Pensions - Preferably UK Pensions Proficient in VBA/ Excel programming Good Knowledge of SQL programming Good Analytical Skills Documentation skills for preparing user guides, project manual, issue logs etc. Automating calculations (Scheme Benefit) Good Data mapping, data analysis, data loading and data validation skills. Data Installations (Prepare Load files, Program data installation criterias) VBA Macro development for process improvements and data interface set-up Hands on experience in Excel. Excellent verbal and written communication, interaction with others and time management skills. Knowledge of programming in VB.net and C# will be an advantage Knowledge of system integration with websites using API/Webservices will be an advantage.

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelors degreeExperience in the US retirement industryOpen core Night shifts based on business requirementsGood verbal & written communication skillsGood typing skill and attention to detail.Good time management skillsAbility work independently3+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level servicesExperience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Roles and Responsibilities: Processing monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Strict adherence non-disclosure of client information by preserving client confidentiality.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.Taking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Support creation procedure documents Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible in handling monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Quality Review of high dollar Money In- Retirement Services TransactionsManage and lead a team of operations professionals, including assigning work, monitoring progress, providing feedback, and coaching, and evaluating performanceDevelop and implement operational strategies that optimize efficiency, productivity, and customer satisfactionEnsure compliance with organizational policies, procedures, and standards for quality and performanceIdentify and analyze operational issues and develop solutions to improve processes and proceduresDevelop and implement training programs to improve the skills and knowledge of team membersRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelor s degree in business administration, operations management, or a related field6+ years of experience in Retirement Services, with a proven track record of successfully managing and leading teamsStrong leadership skills, with the ability to motivate and inspire team membersExcellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiencesStrong analytical and problem-solving skills, with the ability to identify and resolve operational issuesKnowledge of operational best practices, including quality control, performance management, and process improvementProficient in the use of relevant software, including Microsoft Office, project management tools, and other relevant applicationsStrong organizational skills, with the ability to manage multiple projects and priorities simultaneouslyAbility to work independently and as part of a team, with a strong commitment to collaboration and teamwork6+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services.3+ years of experience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Quality Review for high dollar value transactions.ASPPA Certification (Preferred). Roles and Responsibilities: Responsible in handling monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Quality Review of high dollar Money In- Retirement Services TransactionsManage and lead a team of operations professionals, including assigning work, monitoring progress, providing feedback, and coaching, and evaluating performanceDevelop and implement operational strategies that optimize efficiency, productivity, and customer satisfactionEnsure compliance with organizational policies, procedures, and standards for quality and performanceIdentify and analyze operational issues and develop solutions to improve processes and proceduresDevelop and implement training programs to improve the skills and knowledge of team membersFoster a culture of continuous improvement and innovation within the operations teamPrepare reports and presentations on operational performance Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible in handling monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Quality Review of high dollar Money In- Retirement Services TransactionsManage and lead a team of operations professionals, including assigning work, monitoring progress, providing feedback, and coaching, and evaluating performanceDevelop and implement operational strategies that optimize efficiency, productivity, and customer satisfactionRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelor s degree in business administration, operations management, or a related field6+ years of experience in Retirement Services, with a proven track record of successfully managing and leading teamsStrong leadership skills, with the ability to motivate and inspire team membersExcellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiencesStrong analytical and problem-solving skills, with the ability to identify and resolve operational issuesKnowledge of operational best practices, including quality control, performance management, and process improvementProficient in the use of relevant software, including Microsoft Office, project management tools, and other relevant applicationsStrong organizational skills, with the ability to manage multiple projects and priorities simultaneouslyAbility to work independently and as part of a team, with a strong commitment to collaboration and teamwork6+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services.3+ years of experience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Quality Review for high dollar value transactions.ASPPA Certification (Preferred). Roles and Responsibilities: Responsible in handling monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Quality Review of high dollar Money In- Retirement Services TransactionsManage and lead a team of operations professionals, including assigning work, monitoring progress, providing feedback, and coaching, and evaluating performanceDevelop and implement operational strategies that optimize efficiency, productivity, and customer satisfactionEnsure compliance with organizational policies, procedures, and standards for quality and performanceIdentify and analyze operational issues and develop solutions to improve processes and proceduresDevelop and implement training programs to improve the skills and knowledge of team membersFoster a culture of continuous improvement and innovation within the operations teamPrepare reports and presentations on operational performance Qualification Any Graduation

Job Title: Pensions Administrator Trainee Associate Company: WTW Global Delivery and Solutions India Pvt. Ltd. Location: Mumbai – Vikhroli / Thane Experience: 0 – 3 Years Education: Graduate Employment Type: Full Time, Permanent Job Summary: At WTW, we believe in cultivating talent through innovative and human-centric approaches. As a Trainee Pensions Administrator , you’ll be part of a high-performing team that delivers exceptional services to our global clients. This entry-level role provides the opportunity to build a solid foundation in pensions administration while growing within a professional environment that values accuracy, accountability, and client focus. Key Responsibilities: KPI & Client Interaction: Handle inbound calls/emails from clients/members professionally. Record and log all interactions promptly and accurately. Maintain a high-quality service experience and seek opportunities for process improvement. Address standard pension-related queries using templated responses and defined procedures. Escalate complex or complaint cases as per guidelines. Operational Excellence: Monitor and manage workflow to meet service level agreements (SLAs). Accurately perform manual pension calculations. Participate in daily team huddles and contribute to discussions. Provide feedback on process improvements or errors to the team manager. Team Collaboration: Support team members during peak periods and for leave coverage. Take ownership of personal development and upskill through the team’s skills matrix. Assist on more complex tasks or projects as assigned. Required Skills & Qualifications: Graduate in any discipline . Strong attention to detail and accuracy. Good written and verbal communication skills. Customer-centric approach. Comfortable using computers and standard software applications. Ability to manage tasks under pressure and meet deadlines. Prior experience in DB/DC pensions administration (preferred, but not mandatory). Core Competencies: Customer Focus: Understanding client needs and delivering tailored service. Change Agility: Positive mindset towards change, able to adapt to new processes. Process Orientation: Follows procedures and quality standards. Time Management: Organizes workload and meets deadlines consistently. Ethical Standards: Adheres to firm values and acts with integrity.

Role & responsibilities : -Act as SME and as well as the point of contact for issue resolution on floor for participants. -Maintain positive and proactive communications in delivery of assigned benefit plan for employees. -Ensure compliance to all federal and state laws, and client specific requirements. -Assist with routine and periodic benefit plan audits. -Research and recommend plan changes as needed. -Resolve queries using Root Cause Analysis / Quick Solver techniques Participates in identifying and implementing process improvement opportunities. -Understand all aspects of assigned Defined Benefit in manual calculations in order to effectively provide customer service -Excellent communication written/verbal skills. Preferred candidate profile -Should have total 3+ years of experience and relevant should be of 2+ years. -Excellent communication skills Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Notice Period- Current Location- Current CTC- Expected CTC- Kindly specify the role (DB- Analyst) and your name in subject line

Skill required: Retirement Solutions - Account Management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence.Respond to client service needs and own end to end identified tasks through a centralized service model.Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations,Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products.Submits and tracks service request work items appropriately in partnership with business partners.Perform Root cause analysis on errors/ service issues .Support process improvement initiatives.Drive team to meet SLA adherence.US Retirement Services domain Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred)" What are we looking for "Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations.Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations." Roles and Responsibilities: "Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently9 + Years Preferred3+ Years of Managerial experience. " Qualification Any Graduation

Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients\u2019 success. We\u2019re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience(Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: StatesAK, CA, CT, HI, MA, IL, MT & NY. Metro AreasMN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.

Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients\u2019 success. We\u2019re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience(Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: StatesAK, CA, CT, HI, MA, IL, MT & NY. Metro AreasMN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.

1) Hiring for UK Life and pension Process Min 1yr of Exp. into Same Salary Upto 8.00LPA Immediate joiners Pune Location Whatapp your profile or whatsapp call @ 9623462146 / 8888850831 2) SPA-Claim Adjusters / Motor Claims / Marine Claims / Lability Claims Minimum experience of 3-9 years into claims adjusting for Property, Motor and Liability Graduates only. Shifts-Rotational Excellent communication skills Good knowledge on Insurance operations. Good knowledge on MS office. Effective problem solving & analytical skills, complemented to work well in a team. Salary upto 8 LPA Hiring for Team Manager / Sr. Team manager ( Salary upto 14 LPA) or Dipika@infiniteshr.com Senior Team Manager - Claims Adjuster Salary upto 15L Regards Dipika sharma

1) Hiring for UK Life and pension Process Min 1yr of Exp. into Same Salary Upto 8.00LPA Immediate joiners Pune Location Whatapp your profile or whatsapp call @ 9623462146 / 8888850831 2) SPA-Claim Adjusters Minimum experience of 3-9 years into claims adjusting for Property, Motor and Liability Graduates only. Shifts-Rotational Excellent communication skills Good knowledge on Insurance operations. Good knowledge on MS office. Effective problem solving & analytical skills, complemented to work well in a team. Salary upto 8 LPA or Dipika@infiniteshr.com Senior Team Manager - Claims Adjuster Salary upto 15L Regards Dipika sharma

locationsNoida - Sector 135posted onPosted 2 Days Ago time left to applyEnd DateJune 9, 2025 (2 days left to apply) job requisition idR_306856 Company: Mercer Description: We are seeking a talented individual to join our Acturial team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist - Actuarial We will count on you for: As a Specialist, youll work as a reviewer in the team who will be responsible for reviewing the work done by analyst, resolving their process queries, handling client queries and support in any new process transitions. In this role, you will apply your analytical thinking capabilities to produce client level reports and share useful insights. Process, validate and update data in the actuarial and financial models like experience monitoring, Reserving, regulatory reporting, etc. Prepare and analyze actuarial and financial reports for US clients Peer review the reports prepared by the team members and share observations Liaison with onshore consultants for any data or project related queries resolution Participate and contribute in any special project requirements Support in any new transitions, documentation and creation of PMAPs and SOP NoteApplicants should be flexible working in shifts. What you need to have: Knowledge on Pensions domain preferred Excellent analytical, problem solving and interpretational skills. Excellent interpersonal skills, strong oral and written communication skills Good command on MS office applications (MS-Excel, MS-Word) Ability to multi task, self-starter Any Graduate preferably with Mathematics / Statistics / Actuarial Science or any subject with sizeable mathematical content. Preferably with 3-4 Actuarial exams cleared , CT6 would be an added advantage 2-3 years of overall experience What makes you stand out Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively .