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Technical Care Specialist 3 Nokia

1.0 - 5.0 years

0 Lacs

haryana

On-site

Role Overview: As a member of the Customer Services (CS) Care team at Nokia, you will be responsible for providing technical support to customers, ensuring high levels of satisfaction through Service Level Agreements (SLA), diagnosing and solving customer problems remotely, coordinating with product experts, and analyzing and neutralizing problem reports in the customer's network. You will also be involved in reproducing customer problems in a lab environment, providing system level product competence training, creating technical documents and guidelines, and collaborating with internal and external stakeholders. Key Responsibilities: - Provide technical support for NOKIA 1830 PSS (OTN) prod...

Posted 1 week ago

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