DeepMind

Are you passionate about helping customers and delivering excellent service? We’re looking for a Customer Support Specialist to join our remote team and provide professional, friendly, and efficient support to our global customers. What You’ll Do: Respond to customer inquiries via email, chat, or phone promptly and professionally Troubleshoot product or service issues and provide clear, actionable solutions Maintain accurate records of customer interactions in CRM systems Collaborate with internal teams to resolve complex cases Identify recurring issues and provide feedback for process improvement Ensure customer satisfaction with empathy, patience, and attention to detail What We’re Looking For: Experience in customer support, client service, or helpdesk roles (SaaS experience is a plus) Excellent written and verbal communication skills Strong problem-solving and interpersonal abilities Ability to stay calm under pressure and manage multiple inquiries simultaneously Familiarity with CRM or support tools (Zendesk, HubSpot, Freshdesk, etc.) Self-motivated, reliable, and able to work independently in a remote environment Additional language skills (especially EMEA or APAC languages) are a plus Why You’ll Love Working With Us: 🌎 100% remote — work from anywhere 🕐 Flexible working hours & supportive international team 📈 Career growth opportunities in customer success and operations 🧠 Hands-on experience with leading CRM and automation tools 💰 Competitive pay and performance-based incentives If you’re empathetic, solution-oriented, and enjoy creating great customer experiences, we’d love to hear from you! 👉 Apply now and help us deliver exceptional customer support globally. #Hiring #RemoteJobs #CustomerSupport #CustomerSuccess #WorkFromHome #JoinOurTeam #CareerOpportunity #RemoteWork