Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 700 consultants with offices in Lisbon, Porto and Madrid🌎. Our practice results in the creation of value for our customers, either by delivering qualified and value-added services, or through highly qualified and motivated professionals, as well as technology solutions that allow us to operate and transform the business of our customers. 👉 WE ARE LOOKING FOR A SERVICENOW SPM BUSINESS ANALYST TO JOIN OUR INTERNATIONAL FREELANCE TEAM!!! 👉 In this role, you will be part of the team of a leading international technology Company providing innovative SaaS solutions for the travel industry. As a ServiceNow SPM BA , you will join a project that is jointly delivered by our Client and external vendors. You will be in charge to support the development team by providing guidelines, monitoring quality and developing complex requirements. You will participate in a 🔝 travel project working with Architects, Developers and Product Owners distributed across Europe and India. ✅ Requirements : Bachelor’s degree in Business Administration, Information Systems, or related field (Master’s a plus). 5+ years of experience as a Business Analyst, preferably in IT Service Management or Enterprise Platforms. Hands-on experience with ServiceNow , specifically the Strategic Portfolio Management (SPM) module. Strong knowledge of SPM functionalities : Demand Management, Project Portfolio Management, Resource Management, Financial Planning. Ability to gather, document, and analyze business requirements and translate them into functional specifications. English proficiency. ➕ It's a PLUS if you have... ServiceNow Certified System Administrator (CSA) or SPM-related certifications. Experience in large-scale digital transformation projects. Knowledge of reporting and dashboarding within ServiceNow. 🌎 Location & Remote Work Conditions: India but we will consider also candidates from Vietnam. You will work remotely , according to the Spanish time zone. ✈️ Project Timing: Long term project as a freelancer, with a start date as soon as possible!!!. Ready to change how the world travels? Join our Decskill Team for this project 💙 Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.