Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. We are seeking a highly experienced and technically proficient Senior Software Developer with a proven track record of designing, developing, and optimizing enterprise-grade software solutions. This role requires deep expertise in software architecture, a strategic problem-solving mindset, and the ability to drive innovation while mentoring Junior Software Developers. The Senior Software Developer will take ownership of critical development initiatives, oversee architecture, and collaborate with cross-functional teams to deliver robust and scalable solutions. Essential Functions/Priorities: Should be sounds in the OOPS Concepts; both the theoretically and the practically. Collaborate with product management, fellow developers, and designers in conceptualizing and developing new software programs and applications. Arrange project requirements in a programming sequence by analyzing requirements; preparing a workflow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic. Analyze and assess existing business systems and procedures. Assist in the definition, development, and documentation of softwares business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. Develop and maintain applications by evaluating client needs, analyzing requirements, and developing software systems. Design, run and monitor software performance tests on new and existing programs to correct errors, isolate areas for improvement, and perform general debugging. Apply advanced object-oriented programming (OOP) principles and design patterns to build modular and reusable components. Provide guidance to junior members of the team, conducting code reviews and enforcing high coding standards. Collaborate closely with product management, UX designers, and business stakeholders to translate requirements into technical solutions. Define and document software architecture, technical requirements, and best practices to ensure scalability and security. Implement and advocate for DevOps practices, including CI/CD pipelines, containerization, and cloud deployment strategies. Drive continuous improvement initiatives by evaluating new technologies, frameworks, and methodologies to enhance development efficiency. Ensure rigorous testing, debugging, and performance tuning to maintain the highest software quality and reliability. Lead and mentor junior developers, fostering a culture of technical excellence and continuous learning within the team. Qualifications: Bachelors or Master s Degree in computer science, information systems, engineering, or math. A minimum of 7 years of hands-on experience in full-stack software development with a strong focus on workflow technology and process automation. Excellent understanding of workflow technology and process automation methods, and best practices. Deep understanding of SDLC methodologies, Agile development practices, and DevOps principles. Programming experience must include fluency in procedural, object-oriented, and functional programming concepts and experience in at least two of the following: JavaScript, React, HTML5, Asp.Net MVC, C#, CSS, .Net, Docker. Strong understanding of cloud technologies and deployment strategies, including containerization and microservices architectures. Strong understanding of cloud technologies and deployment strategies, including containerization and microservices architectures. Ability to communicate complex technical concepts effectively with both technical and non-technical stakeholders. Proactive and adaptable to learning new technologies and frameworks as required by business needs. Exceptional analytical and problem-solving skills with a data-driven mindset. Demonstrated ability to manage multiple projects and priorities while ensuring high-quality deliverables within deadlines. Self-motivated with a strong sense of ownership and accountability in driving technical initiatives. Experience working both independently and collaboratively within a fast-paced, team-oriented environment.

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. We are looking for a technically skilled candidate with good problem-solving abilities for the position of Software Developer. The Software Developer will assist in creating information systems by studying operations; designing, developing, and installing software solutions. The Software Developer will work alongside a team responsible for building new and supporting existing programs. Essential Functions/Priorities Should be sounds in the OOPS Concepts; both the theoretically and the practically. Collaborate with product management, fellow developers, and designers in conceptualizing and developing new software programs and applications.Arrange project requirements in a programming sequence by analyzing requirements; preparing a workflow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic.Analyze and assess existing business systems and procedures.Assist in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.Develop and maintain applications by evaluating client needs, analyzing requirements, and developing software systems.Design, run and monitor software performance tests on new and existing programs to correct errors, isolate areas for improvement, and perform general debugging. Qualifications Bachelor's Degree in computer science, information systems, engineering, or math.Excellent understanding of workflow technology and process automation methods, and best practices.Strong understanding of SDLC methodologies.Programming experience must include fluency in procedural, object-oriented, and functional programming concepts and experience in at least two of the following: JavaScript, React, HTML5, Asp.Net MVC, C#, CSS, .Net, Docker.Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.Flexible and adaptable regarding learning and understanding new technologies.Ability to research software-related issues and products.Highly self-motivated and directed with keen attention to detail.Proven analytical and problem-solving abilities.Ability to effectively prioritize and manage workload effectively with conflicting deadlines and priorities.The ability to meet firm deadlines is imperative and essential.Ability to work both independently and in a team-oriented, collaborative environment.

About Us Decisions is a software development company headquartered in Virginia Beach, Virginia, USA, and it provides a no-code automation platform for all types of business processes. With the no-code automation platform, you can fix the customer experience, modernize legacy systems, ensure regulatory compliance, and automate anything in your business. We help people who know what to do, get it done, and change their world. Role Summary As a Compliance/Security Analyst, your daily work ensures organizational operations meet industry compliance standards to increase customer confidence in Decisions' platform, people, and processes. This role is directly responsible for collaborating with leadership, training employees on industry standards, developing policies, evaluating compliance, and communicating the security posture of Decisions with customers and Decisions leadership. You will strive to elevate the security of customer data as well as internal systems and tools by fighting the status quo of “security theater” to extend our culture of safety and security as a lifestyle in all facets of our business. Key Objectives Objective #1: Bolster Public Brand Trust Support Customer Growth Eliminate internal and external threats to our business Manage vulnerability scanning, reporting, and mitigation activities Identify and understand current organizational policies and practices Communicate with prospects, customers, and team members to continually increase confidence Contribute to the timely completion of accurate customer security questionnaires Observe and act as needed to advance our mission and who we are as an Organization Objective #2: Drive Business Alignment Steward a shared company culture of data security awareness Serve as Incident Response Coordinator during threat events Administer quarterly phish tests and implement remediation strategies Partner with IT to maintain principle of account least privilege Contribute to the org-wide Risk Register to proactively monitor, manage, and resolve business threats Advise on developing and implementing new compliance policies and procedures as required Collaborate with security champions within each department Complete timely and accurate Cloud Cost reporting and SLA reporting requests Objective #3: Maintain Regulatory Adherence Support real-time, collaborative audit readiness Complete internal and external security and privacy audits (ex: SOC2, HITRUST, PCI DSS, ISO27001, etc) Communicate with auditors and follow up on action items in a timely manner Contribute to internal audits to assess operational and procedural compliance Research industry regulations and policies Required Specialized Experience or Skills Technical adeptness and proficiency (if you’ve never used a computer, this is not the role for you) Experience prioritizing and completing multiple tasks on tight timelines Strong problem-solving skills as well as excellent process discipline, milestone management, and time management skills Ability to take in information and summarize the most important content Ability to listen attentively to others and communicate effectively both verbally and in writing Experience working on teams that require high levels of cooperation, flexibility, cross-group collaboration, and real-time response Ability to independently seek and find answers to complete tasks under narrow deadlines Attention to detail without losing sight of the big picture Preferred IT (Helpdesk, Technical Support, SysAdmin) and/or Customer Service Experience COMPTIA A+, Network+, and/or Security+ Exposure to performing key Information Security operational activities Experience with EDR/XDR, IDS/IPS systems Experience contributing to internal and external audits (ex: SOC2, ISO 27000, PCI DSS, HITRUST, FEDRAMP, etc) Experience using Public Clouds (bonus points for Azure or AWS certifications) Linux experience Other Industry certifications: CAP, CCSK, CISA, CCSP, CRISC, Linux+

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. We are looking for a Technical Trainer to join our team. The Training team's primary objective is to interact with our customers to deliver educational content that will help them use and be successful with our product. Previous experience with training content and presentation skills are required. Additionally, expertise with delivering technical training or coaching in the field of software is recommended. Up to 10% travel possible and working hours will occur during US Eastern Time Zone hours of 9am-5pm. Key Objectives What Will You Bring To The Team While Decisions is a no-code platform, it requires trainers to comprehend the intricacies of building complex, end-to- end web applications. Experience in teaching low-code/no-code software development Strong knowledge of SQL Server or any other relational database Moderate knowledge of any of the web development frameworks – Java/.NET/PHP. Basic knowledge of UI development using HTML & Knowledge of instructional design and e-learning content Hands-on experience with Learning Management Systems (LMS). Proficiency with content development tools such as Articulate 360, OBS, Microsoft Word, PowerPoint, Clipchamp, Camtasia, or similar applications. Proven experience in facilitating learning and applying adult education Proficient in effectively teaching complex technical concepts in classroom and virtual training sessions tailored for diverse audiences, both technical and non-technical. Experience in developing multi-media content such as videos, presentations, and e-learning Strong troubleshooting and analytical Strong attention to detail and effective time management Dedication and passion towards teaching/coaching/mentoring. Excellent verbal and written English communication Advanced English communication for collaboration with teams and clients in North America, Europe, and other parts of the world. Proactive team player who takes initiative and independently manages assigned tasks, ensuring high quality and meticulous attention to detail. Take ownership of tasks assigned, maintain velocity, share updates, and escalate blockers Prepared to go above and beyond to achieve departmental Preferred Qualifications Bachelor of Engineering or Technology in Computer Science or a related field, 1 to 5 Year of experience in technical training, teaching skills, and content development expertise are encouraged to apply. Essential Functions/Priorities As a Technical Trainer, you’ll work with the technical training manager as part of our in-house training team Complete a 6-week training program on our platform, leading to Build expertise in platform functionality, technical solutions, integrations, and application Create and deliver technical content such as presentations, videos, and Manage and deliver training sessions, conduct assessments, evaluate submissions, and address learner queries for various audiences. Coordinate training schedules, maintain records, and collaborate with team members to streamline Stay updated on product advancements and deliver knowledge-sharing Use internal tools to maintain training infrastructure and develop automation Interpret technical documentation to create and deliver effective training sessions and self-paced Address challenges by seeking clarifications and engaging in discussions with Collaborate with team members, share insights, and contribute to improving training Show more Show less

Position Summary Decisions is a fast-growing, private-equity backed technology company that provides the only seamlessly integrated workflow and rules platform for business process automation. The Company is trusted by some of the most well-known and respected Fortune 500 companies and SMBs worldwide, including Pfizer, Rite Aid, Staples, and American Express. Using the Decisions' no-code BPM platform, customers across industry verticals are empowered to rapidly automate and transform their business processes , improve operational efficiency, and drive company results, regardless of technical skillset. We are seeking a talented and creative UI/UX Developer with expertise in React.js to join our team. The ideal candidate will bridge the gap between design and technology, delivering intuitive, visually appealing, and user-centric web applications. You will work closely with designers, developers, and stakeholders to ensure seamless user experiences and robust functionality. Key Responsibilities Front-End Development: Build and maintain dynamic, responsive web applications using React.js. Translate UI/UX designs, wireframes, and prototypes into high-quality code. Implement reusable components and libraries for efficiency and scalability. Collaborate with product management, fellow developers, and designers in conceptualizing and developing new software programs and applications. Continuous Improvement: Analyze user behavior data and iterate designs to enhance usability. Research and integrate emerging front-end trends and tools. Collaborate with back-end developers to integrate APIs seamlessly. Qualifications Bachelor's Degree in computer science, information systems, engineering, or math. Experience: 1–2 years of professional experience in front-end development with React.js, delivering responsive and user-centric applications. Excellent understanding of workflow technology and process automation methods, and best practices. Strong understanding of SDLC methodologies. The role requires proficiency in procedural, object-oriented, and functional programming concepts, with hands-on experience in JavaScript, TypeScript, React.js (including hooks, context API, component lifecycle management, and state management), HTML5, CSS3. Familiarity with testing frameworks such as Jest, Enzyme, or React Testing Library, and expertise in design tools like Figma, is also essential. Strong understanding and practical application of Object-Oriented Programming (OOP) principles. Foundational knowledge of the ASP.NET MVC framework, C#, and the .NET platform Flexible and adaptable regarding learning and understanding new technologies. Highly self-motivated and directed with keen attention to detail. Ability to manage workloads and conflicting priorities effectively, work both independently and collaboratively, and consistently meet firm deadlines. Show more Show less

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. We are looking for a technically skilled candidate with good problem-solving abilities for the position of Software Developer. The Software Developer will assist in creating information systems by studying operations; designing, developing, and installing software solutions. The Software Developer will work alongside a team responsible for building new and supporting existing programs. Essential Functions/Priorities Should be sounds in the OOPS Concepts; both the theoretically and the practically. Collaborate with product management, fellow developers, and designers in conceptualizing and developing new software programs and applications. Arrange project requirements in a programming sequence by analyzing requirements; preparing a workflow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic. Analyze and assess existing business systems and procedures. Assist in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. Develop and maintain applications by evaluating client needs, analyzing requirements, and developing software systems. Design, run and monitor software performance tests on new and existing programs to correct errors, isolate areas for improvement, and perform general debugging. Qualifications Bachelor's Degree in computer science, information systems, engineering, or math. Excellent understanding of workflow technology and process automation methods, and best practices. Strong understanding of SDLC methodologies. Programming experience must include fluency in procedural, object-oriented, and functional programming concepts and experience in at least two of the following: JavaScript, React, HTML5, Asp.Net MVC, C#, CSS, .Net, Docker. Able to communicate effectively with non-technical staff and with members of interdisciplinary teams. Flexible and adaptable regarding learning and understanding new technologies. Ability to research software-related issues and products. Highly self-motivated and directed with keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and manage workload effectively with conflicting deadlines and priorities. The ability to meet firm deadlines is imperative and essential. Ability to work both independently and in a team-oriented, collaborative environment. Show more Show less

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a QA Engineer, you will be responsible for managing the testing strategy, processes, and resources for the Decisions platform. This role works closely with ALL departments (Cloud Ops, Customer Success, Documentation, Professional Services, R&D, Solutions, and Support) to identify core issues and prioritize fixes for releases in a tight schedule. The successful candidate will combine technical and effective communication skills to drive quality in the product throughout the organization. Essential Functions/Priorities Identify and implement strategies to test the platform effectively in tight timelines across multiple platform versions. Work on a Global team that performs both automated and manual tests. Proficiency in writing Automated Tests using either C# or Java programming languages along with web automation frameworks like Selenium or Playwright. Communicate with leadership, developers, testers, and other departments regarding platform issues. Document testing results and create reports for leadership used in tracking release readiness. Support Duties Understands the technical intricacies of enterprise integrations and communicates plans and solutions for testing these scenarios effectively. Provides examples and training for testing resources on platform features. Anticipates problems and provides recommendations. Question the status quo and exude initiative. Watch, learn, speak up, and do what is needed to advance our mission and who we are as an organization. Requirements Certification in Quality Assurance (Automation) Attention to detail with the ability to multitask. Excellent written and verbal communication skills with the ability to effectively communicate with an on and off-shore audience. Understand databases, enterprise systems, web applications, and software industry best practices in Software QA, as well as the SDLC using Agile and other lean methodologies. Understand basic concepts about software development like data types, variables, iterating arrays, exception handling, etc. Or at least have a knack for solving software problems. Ability to analyze information from disparate sources to produce plans. Be very competent at using a Windows computer (if you don't know how to find your local IP address or shut down Windows using a command prompt, this probably isn't the job for you). A desire for excellence in user experience and for producing quality software for end-users. Enjoy being a software detective, familiar with testing fundamentals, Windows services, basic networking concepts, APIs, etc. Experience with any of the following is a plus but not required: .Net, HTML, C#, NET, SQL, JS, IIS, AD, Hyper-V/Virtualbox, and Any Software Testing Platform. Flexibility to meet changing organizational focus and needs in a fast-paced environment. Show more Show less

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a QA Engineer, you will be responsible for managing the testing strategy, processes, and resources for the Decisions platform. This role works closely with ALL departments (Cloud Ops, Customer Success, Documentation, Professional Services, R&D, Solutions, and Support) to identify core issues and prioritize fixes for releases in a tight schedule. The successful candidate will combine technical and effective communication skills to drive quality in the product throughout the organization. Essential Functions/Priorities Identify and implement strategies to test the platform effectively in tight timelines across multiple platform versions. Work on a Global team that performs both automated and manual tests. Proficiency in writing Automated Tests using either C# or Java programming languages along with web automation frameworks like Selenium or Playwright. Communicate with leadership, developers, testers, and other departments regarding platform issues. Document testing results and create reports for leadership used in tracking release readiness. Support Duties Understands the technical intricacies of enterprise integrations and communicates plans and solutions for testing these scenarios effectively. Provides examples and training for testing resources on platform features. Anticipates problems and provides recommendations. Question the status quo and exude initiative. Watch, learn, speak up, and do what is needed to advance our mission and who we are as an organization. Requirements Certification in Quality Assurance (Automation) Attention to detail with the ability to multitask. Excellent written and verbal communication skills with the ability to effectively communicate with an on and off-shore audience. Understand databases, enterprise systems, web applications, and software industry best practices in Software QA, as well as the SDLC using Agile and other lean methodologies. Understand basic concepts about software development like data types, variables, iterating arrays, exception handling, etc. Or at least have a knack for solving software problems. Ability to analyze information from disparate sources to produce plans. Be very competent at using a Windows computer (if you don't know how to find your local IP address or shut down Windows using a command prompt, this probably isn't the job for you). A desire for excellence in user experience and for producing quality software for end-users. Enjoy being a software detective, familiar with testing fundamentals, Windows services, basic networking concepts, APIs, etc. Experience with any of the following is a plus but not required: .Net, HTML, C#, NET, SQL, JS, IIS, AD, Hyper-V/Virtualbox, and Any Software Testing Platform. Flexibility to meet changing organizational focus and needs in a fast-paced environment. Show more Show less

Application Support Engineer - Decisions Developer Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a Software Engineer, Support at Decisions, you will be part of an integrated support team troubleshooting complex customer problems in the use of the Decisions platform. You will play a pivotal role in tackling high-level troubleshooting issues before they reach the Product Engineering team, offering in-depth analysis, and guiding other team members on resolution strategies. As a member of the Support team, you will collaborate closely with cross-functional teams, contributing to product improvements and enhancing customer experience. Software Engineers at Decisions are expected to have experience in developing and integrating server and client applications. Your work will be produced in the context of Decisions engineering best practices, including but not limited to the continuous support of development, deployment, integration, and monitoring. Responsibilities Customer Issue Resolution: Take ownership of customer-reported issues and see them through to resolution Research, diagnose, troubleshoot, and identify solutions for customer problems Follow standard procedures for escalating unresolved issues to the appropriate internal teams Feedback and Documentation: Provide prompt and accurate responses to customers Ensure proper recording and closure of all reported issues Document knowledge in the form of tech notes and articles for a knowledge base Internal Collaboration: Follow Service Level Agreements (SLA) for issues, especially concerning severity Collaborate with internal teams for issue resolution Requirements: Technical Experience: Requires m inimum of one (1) year previous Decisions BPM platform Experience Minimum of two (2) years of software engineering experience in front-end and back-end applications and/or data service Experience in large-scale, high-performance enterprise big data application deployment and solution architecture in complex environments Experience in automation, engineering tasks, data, infrastructure/operations, and security engineer tasks Development Skills: Proficiency in programming languages such as C#, Java, or JavaScript Track record of delivering high-quality code Considerable experience dealing with SQL servers Business Process Automation (BPA): Expertise in BPA platforms with a strong understanding of process modeling and workflow optimization Certifications: Certification in BPM/RPA software is a plus Troubleshooting and Communication: Strong troubleshooting skills and the ability to work on multiple issues simultaneously Exceptional communication and collaboration skills Ability to lead and mentor technical teams Customer Support Attitude: Passion for supporting customers Willingness to provide as much help as possible and follow up with customers Availability: Understanding of the demands of operating in a customer support team that may require working in a 24x7 environment Availability and willingness to step in when needed, including weekends Background: Not from a technical support background that involves simply logging tickets or coordinating between groups The role requires active problem-solving and technical engagement

About Us Decisions is a software development company headquartered in Virginia Beach, Virginia, USA, and it provides a no-code automation platform for all types of business processes. With the no-code automation platform, you can fix the customer experience, modernize legacy systems, ensure regulatory compliance, and automate anything in your business. We help people who know what to do, get it done, and change their world. Role Summary As a Compliance/Security Analyst, your daily work ensures organizational operations meet industry compliance standards to increase customer confidence in Decisions' platform, people, and processes. This role is directly responsible for collaborating with leadership, training employees on industry standards, developing policies, evaluating compliance, and communicating the security posture of Decisions with customers and Decisions leadership. You will strive to elevate the security of customer data as well as internal systems and tools by fighting the status quo of “security theater” to extend our culture of safety and security as a lifestyle in all facets of our business. Key Objectives Objective #1: Bolster Public Brand Trust Support Customer Growth Eliminate internal and external threats to our business Manage vulnerability scanning, reporting, and mitigation activities Identify and understand current organizational policies and practices Communicate with prospects, customers, and team members to continually increase confidence Contribute to the timely completion of accurate customer security questionnaires Observe and act as needed to advance our mission and who we are as an Organization Objective #2: Drive Business Alignment Steward a shared company culture of data security awareness Serve as Incident Response Coordinator during threat events Administer quarterly phish tests and implement remediation strategies Partner with IT to maintain principle of account least privilege Contribute to the org-wide Risk Register to proactively monitor, manage, and resolve business threats Advise on developing and implementing new compliance policies and procedures as required Collaborate with security champions within each department Complete timely and accurate Cloud Cost reporting and SLA reporting requests Objective #3: Maintain Regulatory Adherence Support real-time, collaborative audit readiness Complete internal and external security and privacy audits (ex: SOC2, HITRUST, PCI DSS, ISO27001, etc) Communicate with auditors and follow up on action items in a timely manner Contribute to internal audits to assess operational and procedural compliance Research industry regulations and policies Required Specialized Experience or Skills Technical adeptness and proficiency (if you’ve never used a computer, this is not the role for you) Experience prioritizing and completing multiple tasks on tight timelines Strong problem-solving skills as well as excellent process discipline, milestone management, and time management skills Ability to take in information and summarize the most important content Ability to listen attentively to others and communicate effectively both verbally and in writing Experience working on teams that require high levels of cooperation, flexibility, cross-group collaboration, and real-time response Ability to independently seek and find answers to complete tasks under narrow deadlines Attention to detail without losing sight of the big picture Preferred IT (Helpdesk, Technical Support, SysAdmin) and/or Customer Service Experience COMPTIA A+, Network+, and/or Security+ Exposure to performing key Information Security operational activities Experience with EDR/XDR, IDS/IPS systems Experience contributing to internal and external audits (ex: SOC2, ISO 27000, PCI DSS, HITRUST, FEDRAMP, etc) Experience using Public Clouds (bonus points for Azure or AWS certifications) Linux experience Other Industry certifications: CAP, CCSK, CISA, CCSP, CRISC, Linux+ Show more Show less