Jobs
Interviews

Decisions

Decisions provides a rules-driven, no-code platform, enabling companies to drastically reduce their time to market for their applications. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from mid-size companies to many Fortune 500 corporations. Decisions provides one no-code platform for all types of business processes. With our no-code visual designer you can deploy fast and empower business users to manage their own processes. There are thousands of features built-in, ready to drag and drop and you’re done! Our rules-driven automation allows you to adapt quickly to price changes, regulations, customer demands and more. We have seen technology evolve rapidly during the past decade, and the disruption of Covid-19 cannot be understated. Entire industries have been forced to reengineer how they get work done. The chaos caused by the pandemic has shown how ill-prepared many businesses are to adapt to sudden changes. For example, processing paperwork is difficult when employees are remote and paper forms are physically at the office. Without automation, these processes grind to a halt. Systems and processes that are inflexible and cannot scale break down when people change their behavior all at once. These are just some of the challenges presented by the global pandemic that are accelerating the adoption of automation and digital transformation. We remain committed to delivering an experience that gives more control and configuration ability to administrators. Specifically, allowing programmers to build things that can be configured by non-programmers in a way that is safe, visible and flexible. This challenge has driven us to create numerous technologies in use today at some of the world's largest and most innovative companies.

21 Job openings at Decisions
Compliance Analyst Mumbai Metropolitan Region 0 - 2 years Not disclosed On-site Full Time

About Us Decisions is a software development company headquartered in Virginia Beach, Virginia, USA, and it provides a no-code automation platform for all types of business processes. With the no-code automation platform, you can fix the customer experience, modernize legacy systems, ensure regulatory compliance, and automate anything in your business. We help people who know what to do, get it done, and change their world. Role Summary As a Compliance/Security Analyst, your daily work ensures organizational operations meet industry compliance standards to increase customer confidence in Decisions' platform, people, and processes. This role is directly responsible for collaborating with leadership, training employees on industry standards, developing policies, evaluating compliance, and communicating the security posture of Decisions with customers and Decisions leadership. You will strive to elevate the security of customer data as well as internal systems and tools by fighting the status quo of “security theater” to extend our culture of safety and security as a lifestyle in all facets of our business. Key Objectives Objective #1: Bolster Public Brand Trust Support Customer Growth Eliminate internal and external threats to our business Manage vulnerability scanning, reporting, and mitigation activities Identify and understand current organizational policies and practices Communicate with prospects, customers, and team members to continually increase confidence Contribute to the timely completion of accurate customer security questionnaires Observe and act as needed to advance our mission and who we are as an Organization Objective #2: Drive Business Alignment Steward a shared company culture of data security awareness Serve as Incident Response Coordinator during threat events Administer quarterly phish tests and implement remediation strategies Partner with IT to maintain principle of account least privilege Contribute to the org-wide Risk Register to proactively monitor, manage, and resolve business threats Advise on developing and implementing new compliance policies and procedures as required Collaborate with security champions within each department Complete timely and accurate Cloud Cost reporting and SLA reporting requests Objective #3: Maintain Regulatory Adherence Support real-time, collaborative audit readiness Complete internal and external security and privacy audits (ex: SOC2, HITRUST, PCI DSS, ISO27001, etc) Communicate with auditors and follow up on action items in a timely manner Contribute to internal audits to assess operational and procedural compliance Research industry regulations and policies Required Specialized Experience or Skills Technical adeptness and proficiency (if you’ve never used a computer, this is not the role for you) Experience prioritizing and completing multiple tasks on tight timelines Strong problem-solving skills as well as excellent process discipline, milestone management, and time management skills Ability to take in information and summarize the most important content Ability to listen attentively to others and communicate effectively both verbally and in writing Experience working on teams that require high levels of cooperation, flexibility, cross-group collaboration, and real-time response Ability to independently seek and find answers to complete tasks under narrow deadlines Attention to detail without losing sight of the big picture Preferred IT (Helpdesk, Technical Support, SysAdmin) and/or Customer Service Experience COMPTIA A+, Network+, and/or Security+ Exposure to performing key Information Security operational activities Experience with EDR/XDR, IDS/IPS systems Experience contributing to internal and external audits (ex: SOC2, ISO 27000, PCI DSS, HITRUST, FEDRAMP, etc) Experience using Public Clouds (bonus points for Azure or AWS certifications) Linux experience Other Industry certifications: CAP, CCSK, CISA, CCSP, CRISC, Linux+

Technical Trainer Hyderabad, Telangana, India 0 years Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. We are looking for a Technical Trainer to join our team. The Training team's primary objective is to interact with our customers to deliver educational content that will help them use and be successful with our product. Previous experience with training content and presentation skills are required. Additionally, expertise with delivering technical training or coaching in the field of software is recommended. Up to 10% travel possible and working hours will occur during US Eastern Time Zone hours of 9am-5pm. Key Objectives What Will You Bring To The Team While Decisions is a no-code platform, it requires trainers to comprehend the intricacies of building complex, end-to- end web applications. Experience in teaching low-code/no-code software development Strong knowledge of SQL Server or any other relational database Moderate knowledge of any of the web development frameworks – Java/.NET/PHP. Basic knowledge of UI development using HTML & Knowledge of instructional design and e-learning content Hands-on experience with Learning Management Systems (LMS). Proficiency with content development tools such as Articulate 360, OBS, Microsoft Word, PowerPoint, Clipchamp, Camtasia, or similar applications. Proven experience in facilitating learning and applying adult education Proficient in effectively teaching complex technical concepts in classroom and virtual training sessions tailored for diverse audiences, both technical and non-technical. Experience in developing multi-media content such as videos, presentations, and e-learning Strong troubleshooting and analytical Strong attention to detail and effective time management Dedication and passion towards teaching/coaching/mentoring. Excellent verbal and written English communication Advanced English communication for collaboration with teams and clients in North America, Europe, and other parts of the world. Proactive team player who takes initiative and independently manages assigned tasks, ensuring high quality and meticulous attention to detail. Take ownership of tasks assigned, maintain velocity, share updates, and escalate blockers Prepared to go above and beyond to achieve departmental Preferred Qualifications Bachelor of Engineering or Technology in Computer Science or a related field, 1 to 5 Year of experience in technical training, teaching skills, and content development expertise are encouraged to apply. Essential Functions/Priorities As a Technical Trainer, you’ll work with the technical training manager as part of our in-house training team Complete a 6-week training program on our platform, leading to Build expertise in platform functionality, technical solutions, integrations, and application Create and deliver technical content such as presentations, videos, and Manage and deliver training sessions, conduct assessments, evaluate submissions, and address learner queries for various audiences. Coordinate training schedules, maintain records, and collaborate with team members to streamline Stay updated on product advancements and deliver knowledge-sharing Use internal tools to maintain training infrastructure and develop automation Interpret technical documentation to create and deliver effective training sessions and self-paced Address challenges by seeking clarifications and engaging in discussions with Collaborate with team members, share insights, and contribute to improving training Show more Show less

UI/UX Developer Mumbai Metropolitan Region 2 years Not disclosed On-site Full Time

Position Summary Decisions is a fast-growing, private-equity backed technology company that provides the only seamlessly integrated workflow and rules platform for business process automation. The Company is trusted by some of the most well-known and respected Fortune 500 companies and SMBs worldwide, including Pfizer, Rite Aid, Staples, and American Express. Using the Decisions' no-code BPM platform, customers across industry verticals are empowered to rapidly automate and transform their business processes , improve operational efficiency, and drive company results, regardless of technical skillset. We are seeking a talented and creative UI/UX Developer with expertise in React.js to join our team. The ideal candidate will bridge the gap between design and technology, delivering intuitive, visually appealing, and user-centric web applications. You will work closely with designers, developers, and stakeholders to ensure seamless user experiences and robust functionality. Key Responsibilities Front-End Development: Build and maintain dynamic, responsive web applications using React.js. Translate UI/UX designs, wireframes, and prototypes into high-quality code. Implement reusable components and libraries for efficiency and scalability. Collaborate with product management, fellow developers, and designers in conceptualizing and developing new software programs and applications. Continuous Improvement: Analyze user behavior data and iterate designs to enhance usability. Research and integrate emerging front-end trends and tools. Collaborate with back-end developers to integrate APIs seamlessly. Qualifications Bachelor's Degree in computer science, information systems, engineering, or math. Experience: 1–2 years of professional experience in front-end development with React.js, delivering responsive and user-centric applications. Excellent understanding of workflow technology and process automation methods, and best practices. Strong understanding of SDLC methodologies. The role requires proficiency in procedural, object-oriented, and functional programming concepts, with hands-on experience in JavaScript, TypeScript, React.js (including hooks, context API, component lifecycle management, and state management), HTML5, CSS3. Familiarity with testing frameworks such as Jest, Enzyme, or React Testing Library, and expertise in design tools like Figma, is also essential. Strong understanding and practical application of Object-Oriented Programming (OOP) principles. Foundational knowledge of the ASP.NET MVC framework, C#, and the .NET platform Flexible and adaptable regarding learning and understanding new technologies. Highly self-motivated and directed with keen attention to detail. Ability to manage workloads and conflicting priorities effectively, work both independently and collaboratively, and consistently meet firm deadlines. Show more Show less

Junior Software Developer Mumbai Metropolitan Region 0 years Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. We are looking for a technically skilled candidate with good problem-solving abilities for the position of Software Developer. The Software Developer will assist in creating information systems by studying operations; designing, developing, and installing software solutions. The Software Developer will work alongside a team responsible for building new and supporting existing programs. Essential Functions/Priorities Should be sounds in the OOPS Concepts; both the theoretically and the practically. Collaborate with product management, fellow developers, and designers in conceptualizing and developing new software programs and applications. Arrange project requirements in a programming sequence by analyzing requirements; preparing a workflow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic. Analyze and assess existing business systems and procedures. Assist in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. Develop and maintain applications by evaluating client needs, analyzing requirements, and developing software systems. Design, run and monitor software performance tests on new and existing programs to correct errors, isolate areas for improvement, and perform general debugging. Qualifications Bachelor's Degree in computer science, information systems, engineering, or math. Excellent understanding of workflow technology and process automation methods, and best practices. Strong understanding of SDLC methodologies. Programming experience must include fluency in procedural, object-oriented, and functional programming concepts and experience in at least two of the following: JavaScript, React, HTML5, Asp.Net MVC, C#, CSS, .Net, Docker. Able to communicate effectively with non-technical staff and with members of interdisciplinary teams. Flexible and adaptable regarding learning and understanding new technologies. Ability to research software-related issues and products. Highly self-motivated and directed with keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and manage workload effectively with conflicting deadlines and priorities. The ability to meet firm deadlines is imperative and essential. Ability to work both independently and in a team-oriented, collaborative environment. Show more Show less

Junior QA Automation Engineer Sion, Maharashtra, India 0 years Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a QA Engineer, you will be responsible for managing the testing strategy, processes, and resources for the Decisions platform. This role works closely with ALL departments (Cloud Ops, Customer Success, Documentation, Professional Services, R&D, Solutions, and Support) to identify core issues and prioritize fixes for releases in a tight schedule. The successful candidate will combine technical and effective communication skills to drive quality in the product throughout the organization. Essential Functions/Priorities Identify and implement strategies to test the platform effectively in tight timelines across multiple platform versions. Work on a Global team that performs both automated and manual tests. Proficiency in writing Automated Tests using either C# or Java programming languages along with web automation frameworks like Selenium or Playwright. Communicate with leadership, developers, testers, and other departments regarding platform issues. Document testing results and create reports for leadership used in tracking release readiness. Support Duties Understands the technical intricacies of enterprise integrations and communicates plans and solutions for testing these scenarios effectively. Provides examples and training for testing resources on platform features. Anticipates problems and provides recommendations. Question the status quo and exude initiative. Watch, learn, speak up, and do what is needed to advance our mission and who we are as an organization. Requirements Certification in Quality Assurance (Automation) Attention to detail with the ability to multitask. Excellent written and verbal communication skills with the ability to effectively communicate with an on and off-shore audience. Understand databases, enterprise systems, web applications, and software industry best practices in Software QA, as well as the SDLC using Agile and other lean methodologies. Understand basic concepts about software development like data types, variables, iterating arrays, exception handling, etc. Or at least have a knack for solving software problems. Ability to analyze information from disparate sources to produce plans. Be very competent at using a Windows computer (if you don't know how to find your local IP address or shut down Windows using a command prompt, this probably isn't the job for you). A desire for excellence in user experience and for producing quality software for end-users. Enjoy being a software detective, familiar with testing fundamentals, Windows services, basic networking concepts, APIs, etc. Experience with any of the following is a plus but not required: .Net, HTML, C#, NET, SQL, JS, IIS, AD, Hyper-V/Virtualbox, and Any Software Testing Platform. Flexibility to meet changing organizational focus and needs in a fast-paced environment. Show more Show less

QA Automation Engineer Sion, Maharashtra, India 0 years Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a QA Engineer, you will be responsible for managing the testing strategy, processes, and resources for the Decisions platform. This role works closely with ALL departments (Cloud Ops, Customer Success, Documentation, Professional Services, R&D, Solutions, and Support) to identify core issues and prioritize fixes for releases in a tight schedule. The successful candidate will combine technical and effective communication skills to drive quality in the product throughout the organization. Essential Functions/Priorities Identify and implement strategies to test the platform effectively in tight timelines across multiple platform versions. Work on a Global team that performs both automated and manual tests. Proficiency in writing Automated Tests using either C# or Java programming languages along with web automation frameworks like Selenium or Playwright. Communicate with leadership, developers, testers, and other departments regarding platform issues. Document testing results and create reports for leadership used in tracking release readiness. Support Duties Understands the technical intricacies of enterprise integrations and communicates plans and solutions for testing these scenarios effectively. Provides examples and training for testing resources on platform features. Anticipates problems and provides recommendations. Question the status quo and exude initiative. Watch, learn, speak up, and do what is needed to advance our mission and who we are as an organization. Requirements Certification in Quality Assurance (Automation) Attention to detail with the ability to multitask. Excellent written and verbal communication skills with the ability to effectively communicate with an on and off-shore audience. Understand databases, enterprise systems, web applications, and software industry best practices in Software QA, as well as the SDLC using Agile and other lean methodologies. Understand basic concepts about software development like data types, variables, iterating arrays, exception handling, etc. Or at least have a knack for solving software problems. Ability to analyze information from disparate sources to produce plans. Be very competent at using a Windows computer (if you don't know how to find your local IP address or shut down Windows using a command prompt, this probably isn't the job for you). A desire for excellence in user experience and for producing quality software for end-users. Enjoy being a software detective, familiar with testing fundamentals, Windows services, basic networking concepts, APIs, etc. Experience with any of the following is a plus but not required: .Net, HTML, C#, NET, SQL, JS, IIS, AD, Hyper-V/Virtualbox, and Any Software Testing Platform. Flexibility to meet changing organizational focus and needs in a fast-paced environment. Show more Show less

Application Support Engineer - Support Decisions Developer Hyderabad 2 - 4 years INR 1.0 - 5.0 Lacs P.A. Work from Office Full Time

Application Support Engineer - Decisions Developer Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a Software Engineer, Support at Decisions, you will be part of an integrated support team troubleshooting complex customer problems in the use of the Decisions platform. You will play a pivotal role in tackling high-level troubleshooting issues before they reach the Product Engineering team, offering in-depth analysis, and guiding other team members on resolution strategies. As a member of the Support team, you will collaborate closely with cross-functional teams, contributing to product improvements and enhancing customer experience. Software Engineers at Decisions are expected to have experience in developing and integrating server and client applications. Your work will be produced in the context of Decisions engineering best practices, including but not limited to the continuous support of development, deployment, integration, and monitoring. Responsibilities Customer Issue Resolution: Take ownership of customer-reported issues and see them through to resolution Research, diagnose, troubleshoot, and identify solutions for customer problems Follow standard procedures for escalating unresolved issues to the appropriate internal teams Feedback and Documentation: Provide prompt and accurate responses to customers Ensure proper recording and closure of all reported issues Document knowledge in the form of tech notes and articles for a knowledge base Internal Collaboration: Follow Service Level Agreements (SLA) for issues, especially concerning severity Collaborate with internal teams for issue resolution Requirements: Technical Experience: Requires m inimum of one (1) year previous Decisions BPM platform Experience Minimum of two (2) years of software engineering experience in front-end and back-end applications and/or data service Experience in large-scale, high-performance enterprise big data application deployment and solution architecture in complex environments Experience in automation, engineering tasks, data, infrastructure/operations, and security engineer tasks Development Skills: Proficiency in programming languages such as C#, Java, or JavaScript Track record of delivering high-quality code Considerable experience dealing with SQL servers Business Process Automation (BPA): Expertise in BPA platforms with a strong understanding of process modeling and workflow optimization Certifications: Certification in BPM/RPA software is a plus Troubleshooting and Communication: Strong troubleshooting skills and the ability to work on multiple issues simultaneously Exceptional communication and collaboration skills Ability to lead and mentor technical teams Customer Support Attitude: Passion for supporting customers Willingness to provide as much help as possible and follow up with customers Availability: Understanding of the demands of operating in a customer support team that may require working in a 24x7 environment Availability and willingness to step in when needed, including weekends Background: Not from a technical support background that involves simply logging tickets or coordinating between groups The role requires active problem-solving and technical engagement

Compliance Analyst Mumbai Metropolitan Region 0 years Not disclosed On-site Full Time

About Us Decisions is a software development company headquartered in Virginia Beach, Virginia, USA, and it provides a no-code automation platform for all types of business processes. With the no-code automation platform, you can fix the customer experience, modernize legacy systems, ensure regulatory compliance, and automate anything in your business. We help people who know what to do, get it done, and change their world. Role Summary As a Compliance/Security Analyst, your daily work ensures organizational operations meet industry compliance standards to increase customer confidence in Decisions' platform, people, and processes. This role is directly responsible for collaborating with leadership, training employees on industry standards, developing policies, evaluating compliance, and communicating the security posture of Decisions with customers and Decisions leadership. You will strive to elevate the security of customer data as well as internal systems and tools by fighting the status quo of “security theater” to extend our culture of safety and security as a lifestyle in all facets of our business. Key Objectives Objective #1: Bolster Public Brand Trust Support Customer Growth Eliminate internal and external threats to our business Manage vulnerability scanning, reporting, and mitigation activities Identify and understand current organizational policies and practices Communicate with prospects, customers, and team members to continually increase confidence Contribute to the timely completion of accurate customer security questionnaires Observe and act as needed to advance our mission and who we are as an Organization Objective #2: Drive Business Alignment Steward a shared company culture of data security awareness Serve as Incident Response Coordinator during threat events Administer quarterly phish tests and implement remediation strategies Partner with IT to maintain principle of account least privilege Contribute to the org-wide Risk Register to proactively monitor, manage, and resolve business threats Advise on developing and implementing new compliance policies and procedures as required Collaborate with security champions within each department Complete timely and accurate Cloud Cost reporting and SLA reporting requests Objective #3: Maintain Regulatory Adherence Support real-time, collaborative audit readiness Complete internal and external security and privacy audits (ex: SOC2, HITRUST, PCI DSS, ISO27001, etc) Communicate with auditors and follow up on action items in a timely manner Contribute to internal audits to assess operational and procedural compliance Research industry regulations and policies Required Specialized Experience or Skills Technical adeptness and proficiency (if you’ve never used a computer, this is not the role for you) Experience prioritizing and completing multiple tasks on tight timelines Strong problem-solving skills as well as excellent process discipline, milestone management, and time management skills Ability to take in information and summarize the most important content Ability to listen attentively to others and communicate effectively both verbally and in writing Experience working on teams that require high levels of cooperation, flexibility, cross-group collaboration, and real-time response Ability to independently seek and find answers to complete tasks under narrow deadlines Attention to detail without losing sight of the big picture Preferred IT (Helpdesk, Technical Support, SysAdmin) and/or Customer Service Experience COMPTIA A+, Network+, and/or Security+ Exposure to performing key Information Security operational activities Experience with EDR/XDR, IDS/IPS systems Experience contributing to internal and external audits (ex: SOC2, ISO 27000, PCI DSS, HITRUST, FEDRAMP, etc) Experience using Public Clouds (bonus points for Azure or AWS certifications) Linux experience Other Industry certifications: CAP, CCSK, CISA, CCSP, CRISC, Linux+ Show more Show less

Application Support Engineer Support Decisions Developer Hyderabad 1 - 4 years INR 1.0 - 5.0 Lacs P.A. Work from Office Full Time

Application Support Engineer Decisions Developer. Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.. As a Software Engineer, Support at Decisions, you will be part of an integrated support team troubleshooting complex customer problems in the use of the Decisions platform. You will play a pivotal role in tackling high-level troubleshooting issues before they reach the Product Engineering team, offering in-depth analysis, and guiding other team members on resolution strategies.. As a member of the Support team, you will collaborate closely with cross-functional teams, contributing to product improvements and enhancing customer experience. Software Engineers at Decisions are expected to have experience in developing and integrating server and client applications. Your work will be produced in the context of Decisions engineering best practices, including but not limited to the continuous support of development, deployment, integration, and monitoring.. Responsibilities. Customer Issue Resolution:. Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions for customer problems. Follow standard procedures for escalating unresolved issues to the appropriate internal teams. Feedback and Documentation:. Provide prompt and accurate responses to customers. Ensure proper recording and closure of all reported issues. Document knowledge in the form of tech notes and articles for a knowledge base. Internal Collaboration:. Follow Service Level Agreements (SLA) for issues, especially concerning severity. Collaborate with internal teams for issue resolution. Requirements. Technical Experience:. Requires minimum of one (1) year previous Decisions BPM platform Experience. Minimum of two (2) years of software engineering experience in front-end and back-end applications and/or data service. Experience in large-scale, high-performance enterprise big data application deployment and solution architecture in complex environments. Experience in automation, engineering tasks, data, infrastructure/operations, and security engineer tasks. Development Skills:. Proficiency in programming languages such as C#, Java, or JavaScript. Track record of delivering high-quality code. Considerable experience dealing with SQL servers. Business Process Automation (BPA):. Expertise in BPA platforms with a strong understanding of process modeling and workflow optimization. Certifications:. Certification in BPM/RPA software is a plus. Troubleshooting and Communication:. Strong troubleshooting skills and the ability to work on multiple issues simultaneously. Exceptional communication and collaboration skills. Ability to lead and mentor technical teams. Customer Support Attitude:. Passion for supporting customers. Willingness to provide as much help as possible and follow up with customers. Availability:. Understanding of the demands of operating in a customer support team that may require working in a 24x7 environment. Availability and willingness to step in when needed, including weekends. Background:. Not from a technical support background that involves simply logging tickets or coordinating between groups. The role requires active problem-solving and technical engagement. Show more Show less

Application Support Engineer - Support Decisions Developer Hyderabad, Telangana, India 0 years None Not disclosed On-site Full Time

Application Support Engineer - Decisions Developer Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a Software Engineer, Support at Decisions, you will be part of an integrated support team troubleshooting complex customer problems in the use of the Decisions platform. You will play a pivotal role in tackling high-level troubleshooting issues before they reach the Product Engineering team, offering in-depth analysis, and guiding other team members on resolution strategies. As a member of the Support team, you will collaborate closely with cross-functional teams, contributing to product improvements and enhancing customer experience. Software Engineers at Decisions are expected to have experience in developing and integrating server and client applications. Your work will be produced in the context of Decisions engineering best practices, including but not limited to the continuous support of development, deployment, integration, and monitoring. Responsibilities Customer Issue Resolution: Take ownership of customer-reported issues and see them through to resolution Research, diagnose, troubleshoot, and identify solutions for customer problems Follow standard procedures for escalating unresolved issues to the appropriate internal teams Feedback and Documentation: Provide prompt and accurate responses to customers Ensure proper recording and closure of all reported issues Document knowledge in the form of tech notes and articles for a knowledge base Internal Collaboration: Follow Service Level Agreements (SLA) for issues, especially concerning severity Collaborate with internal teams for issue resolution Requirements Technical Experience: Requires minimum of one (1) year previous Decisions BPM platform Experience Minimum of two (2) years of software engineering experience in front-end and back-end applications and/or data service Experience in large-scale, high-performance enterprise big data application deployment and solution architecture in complex environments Experience in automation, engineering tasks, data, infrastructure/operations, and security engineer tasks Development Skills: Proficiency in programming languages such as C#, Java, or JavaScript Track record of delivering high-quality code Considerable experience dealing with SQL servers Business Process Automation (BPA): Expertise in BPA platforms with a strong understanding of process modeling and workflow optimization Certifications: Certification in BPM/RPA software is a plus Troubleshooting and Communication: Strong troubleshooting skills and the ability to work on multiple issues simultaneously Exceptional communication and collaboration skills Ability to lead and mentor technical teams Customer Support Attitude: Passion for supporting customers Willingness to provide as much help as possible and follow up with customers Availability: Understanding of the demands of operating in a customer support team that may require working in a 24x7 environment Availability and willingness to step in when needed, including weekends Background: Not from a technical support background that involves simply logging tickets or coordinating between groups The role requires active problem-solving and technical engagement

Senior Talent Partner / HR Generalist Mumbai 2 - 7 years INR 8.0 - 12.0 Lacs P.A. Work from Office Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. Talent Acquisition is an integral component of our overall Talent function, focused on developing and implementing innovative, creative, and leading-edge strategies and processes to support and elevate Decisions hiring efforts. Decisions is looking for a dynamic and experienced Senior Talent Partner to join our team . The ideal candidate will be responsible for sourcing, attracting, and hiring top talent for all of our Mumbai Hiring. As our Senior Talent Partner at Decisions, youll be responsible for sourcing, attracting, and hiring top talent for our company. Youll report to our Director of Talent and partner with our Head of Product Engineering to identify new recruiting strategies in our local Mumbai office, and will work cross-functionally with internal stakeholders and program leads to better understand and solve their complex hiring challenges. Youll also get the opportunity to collaborate with HR India & HR US to initiate some HR strategies as well. Key responsibilities of the role include setting the strategy, metrics, and objectives for talent strategy, in alignment with our overall talent and corporate goals. You should be comfortable and thrive in an innovative, fast-paced environment, enjoy rolling up your sleeves whenever needed, encourage working hard while having fun, ensure we balance our efforts with our personal lives, and always strive to deliver ahead of schedule and above expectations. This position sits onsite at our office in Mumbai 5 days a week. Key Objectives: Objective #1: Manage hiring efforts for high-priority, challenging positions and deliver top talent: Provide high-touch, white-glove recruiting and hiring services to our candidates and hiring managers Work with our Mumbai-based team to execute hiring efforts for our highest priority and most difficult to fill positions Be vigilant in our pursuit to provide exceptional candidate experience Collaborate with our team to solve complex hiring problems that address evolving, high-priority business needs Maintain a high level of candidate engagement throughout the hiring process and provide regular updates to all stakeholders Objective #2: Utilize various sourcing methods, including social media, job boards, and employee referrals, to build a strong pipeline of candidates: Collaborate with hiring managers to understand the specific job requirements and expectations Build and maintain a strong network of passive and active candidates through various channels, including LinkedIn, job boards, professional organizations, and more Screen resumes and interview candidates to determine their qualifications and fit for open positions Objective #3: Establish and implement impactful local recruiting strategies monthly: Identify networking / hiring events to attend each quarter and improve the localized hiring presence for Decisions Work with our team to build out a local collegiate/fresher recruiting program Become an expert on our recruiting and hiring processes, strategies, systems, tools, and resources Conduct independent market research to better understand current trends, emerging products/tools, and the competitive landscape Use the above knowledge and understanding to identify gaps or opportunities where our team can implement creative strategies and solutions to elevate our recruiting and hiring processes Objective #4 : Drive excellence in HR operations and administration: Maintain and update employee records and HR information systems in compliance with company requirements, local laws and regulations Manages full employee life cycle, from employee onboarding all the way through exit processes, ensuring smooth and impactful transitions for all employees Assist in the development and execution of employee engagement programs and initiatives to foster a positive work environment Provide support in the implementation of HR policies, procedures, and best practices Collaborate with the global HR team to ensure consistency and alignment with company-wide HR initiatives (GOC & US Headquarters) Specialized Experience: 2+ years of deep experience in high-touch, high-volume, specialized recruiting, in both agency and corporate environments for Technical Roles 2+ years of experience in HR operations preferably in a SaaS or technology-driven company Experience in HRIS systems, preferably Keka HR Degree or Certification in Technology is preferred Highly professional and persuasive communication style Strong, nuanced, and strategic negotiation skills (compensation or otherwise) Previous startup recruiting experience is a plus Underlying empathy for candidates and a passion for delivering best-in-class service experiences Strong knowledge of recruiting and sourcing techniques, including social media and job board usage Excellent communication and interpersonal skills, with the ability to build relationships with candidates, employees and hiring managers Excellent time management skills and the ability to prioritize multiple tasks and projects Proficient in Microsoft Suite- Excel, Outlook, Teams, SharePoint, and PowerPoint Other duties as assigned

Senior Talent Partner Mumbai 2 - 7 years INR 9.0 - 13.0 Lacs P.A. Work from Office Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. Talent Acquisition is an integral component of our overall Talent function, focused on developing and implementing innovative, creative, and leading-edge strategies and processes to support and elevate Decisions hiring efforts. Decisions is looking for a dynamic and experienced Senior Talent Partner to join our team . The ideal candidate will be responsible for sourcing, attracting, and hiring top talent for all of our Mumbai Hiring. As our Senior Talent Partner at Decisions, youll be responsible for sourcing, attracting, and hiring top talent for our company. Youll report to our Director of Talent and partner with our Head of Product Engineering to identify new recruiting strategies in our local Mumbai office, and will work cross-functionally with internal stakeholders and program leads to better understand and solve their complex hiring challenges. Youll also get the opportunity to collaborate with HR India & HR US to initiate some HR strategies as well. Key responsibilities of the role include setting the strategy, metrics, and objectives for talent strategy, in alignment with our overall talent and corporate goals. You should be comfortable and thrive in an innovative, fast-paced environment, enjoy rolling up your sleeves whenever needed, encourage working hard while having fun, ensure we balance our efforts with our personal lives, and always strive to deliver ahead of schedule and above expectations. This position sits onsite at our office in Mumbai 5 days a week. Key Objectives: Objective #1: Manage hiring efforts for high-priority, challenging positions and deliver top talent: Provide high-touch, white-glove recruiting and hiring services to our candidates and hiring managers Work with our Mumbai-based team to execute hiring efforts for our highest priority and most difficult to fill positions Be vigilant in our pursuit to provide exceptional candidate experience Collaborate with our team to solve complex hiring problems that address evolving, high-priority business needs Maintain a high level of candidate engagement throughout the hiring process and provide regular updates to all stakeholders Objective #2: Utilize various sourcing methods, including social media, job boards, and employee referrals, to build a strong pipeline of candidates: Collaborate with hiring managers to understand the specific job requirements and expectations Build and maintain a strong network of passive and active candidates through various channels, including LinkedIn, job boards, professional organizations, and more Screen resumes and interview candidates to determine their qualifications and fit for open positions Objective #3: Establish and implement impactful local recruiting strategies monthly: Identify networking / hiring events to attend each quarter and improve the localized hiring presence for Decisions Work with our team to build out a local collegiate/fresher recruiting program Become an expert on our recruiting and hiring processes, strategies, systems, tools, and resources Conduct independent market research to better understand current trends, emerging products/tools, and the competitive landscape Use the above knowledge and understanding to identify gaps or opportunities where our team can implement creative strategies and solutions to elevate our recruiting and hiring processes Objective #4 : Drive excellence in HR operations and administration: Maintain and update employee records and HR information systems in compliance with company requirements, local laws and regulations Manages full employee life cycle, from employee onboarding all the way through exit processes, ensuring smooth and impactful transitions for all employees Assist in the development and execution of employee engagement programs and initiatives to foster a positive work environment Provide support in the implementation of HR policies, procedures, and best practices Collaborate with the global HR team to ensure consistency and alignment with company-wide HR initiatives (GOC & US Headquarters) Specialized Experience: 2+ years of deep experience in high-touch, high-volume, specialized recruiting, in both agency and corporate environments for Technical Roles 2+ years of experience in HR operations preferably in a SaaS or technology-driven company Experience in HRIS systems, preferably Keka HR Degree or Certification in Technology is preferred Highly professional and persuasive communication style Strong, nuanced, and strategic negotiation skills (compensation or otherwise) Previous startup recruiting experience is a plus Underlying empathy for candidates and a passion for delivering best-in-class service experiences Strong knowledge of recruiting and sourcing techniques, including social media and job board usage Excellent communication and interpersonal skills, with the ability to build relationships with candidates, employees and hiring managers Excellent time management skills and the ability to prioritize multiple tasks and projects Proficient in Microsoft Suite- Excel, Outlook, Teams, SharePoint, and PowerPoint Other duties as assigned

Senior Talent Partner / HR Generalist Mumbai Metropolitan Region 2 years None Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. Talent Acquisition is an integral component of our overall Talent function, focused on developing and implementing innovative, creative, and leading-edge strategies and processes to support and elevate Decisions’ hiring efforts. Decisions is looking for a dynamic and experienced Senior Talent Partner to join our team . The ideal candidate will be responsible for sourcing, attracting, and hiring top talent for all of our Mumbai Hiring. As our Senior Talent Partner at Decisions, you'll be responsible for sourcing, attracting, and hiring top talent for our company. You'll report to our Director of Talent and partner with our Head of Product Engineering to identify new recruiting strategies in our local Mumbai office, and will work cross-functionally with internal stakeholders and program leads to better understand and solve their complex hiring challenges. You'll also get the opportunity to collaborate with HR India & HR US to initiate some HR strategies as well. Key responsibilities of the role include setting the strategy, metrics, and objectives for talent strategy, in alignment with our overall talent and corporate goals. You should be comfortable and thrive in an innovative, fast-paced environment, enjoy rolling up your sleeves whenever needed, encourage working hard while having fun, ensure we balance our efforts with our personal lives, and always strive to deliver ahead of schedule and above expectations. This position sits onsite at our office in Mumbai 5 days a week. Key Objectives Objective #1: Manage hiring efforts for high-priority, challenging positions and deliver top talent: Provide high-touch, white-glove recruiting and hiring services to our candidates and hiring managers Work with our Mumbai-based team to execute hiring efforts for our highest priority and most difficult to fill positions Be vigilant in our pursuit to provide exceptional candidate experience Collaborate with our team to solve complex hiring problems that address evolving, high-priority business needs Maintain a high level of candidate engagement throughout the hiring process and provide regular updates to all stakeholders Objective #2: Utilize various sourcing methods, including social media, job boards, and employee referrals, to build a strong pipeline of candidates: Collaborate with hiring managers to understand the specific job requirements and expectations Build and maintain a strong network of passive and active candidates through various channels, including LinkedIn, job boards, professional organizations, and more Screen resumes and interview candidates to determine their qualifications and fit for open positions Objective #3: Establish and implement impactful local recruiting strategies monthly: Identify networking / hiring events to attend each quarter and improve the localized hiring presence for Decisions Work with our team to build out a local collegiate/fresher recruiting program Become an expert on our recruiting and hiring processes, strategies, systems, tools, and resources Conduct independent market research to better understand current trends, emerging products/tools, and the competitive landscape Use the above knowledge and understanding to identify gaps or opportunities where our team can implement creative strategies and solutions to elevate our recruiting and hiring processes Objective #4 : Drive excellence in HR operations and administration: Maintain and update employee records and HR information systems in compliance with company requirements, local laws and regulations Manages full employee life cycle, from employee onboarding all the way through exit processes, ensuring smooth and impactful transitions for all employees Assist in the development and execution of employee engagement programs and initiatives to foster a positive work environment Provide support in the implementation of HR policies, procedures, and best practices Collaborate with the global HR team to ensure consistency and alignment with company-wide HR initiatives (GOC & US Headquarters) Specialized Experience 2+ years of deep experience in high-touch, high-volume, specialized recruiting, in both agency and corporate environments for Technical Roles 2+ years of experience in HR operations preferably in a SaaS or technology-driven company Experience in HRIS systems, preferably Keka HR Degree or Certification in Technology is preferred Highly professional and persuasive communication style Strong, nuanced, and strategic negotiation skills (compensation or otherwise) Previous startup recruiting experience is a plus Underlying empathy for candidates and a passion for delivering best-in-class service experiences Strong knowledge of recruiting and sourcing techniques, including social media and job board usage Excellent communication and interpersonal skills, with the ability to build relationships with candidates, employees and hiring managers Excellent time management skills and the ability to prioritize multiple tasks and projects Proficient in Microsoft Suite- Excel, Outlook, Teams, SharePoint, and PowerPoint Other duties as assigned

Senior Technical Recruiter / HR Generalist Mumbai Metropolitan Region 2 years None Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. Talent Acquisition is an integral component of our overall Talent function, focused on developing and implementing innovative, creative, and leading-edge strategies and processes to support and elevate Decisions’ hiring efforts. Decisions is looking for a dynamic and experienced Senior Talent Partner to join our team . The ideal candidate will be responsible for sourcing, attracting, and hiring top talent for all of our Mumbai Hiring. As our Senior Talent Partner at Decisions, you'll be responsible for sourcing, attracting, and hiring top talent for our company. You'll report to our Director of Talent and partner with our Head of Product Engineering to identify new recruiting strategies in our local Mumbai office, and will work cross-functionally with internal stakeholders and program leads to better understand and solve their complex hiring challenges. You'll also get the opportunity to collaborate with HR India & HR US to initiate some HR strategies as well. Key responsibilities of the role include setting the strategy, metrics, and objectives for talent strategy, in alignment with our overall talent and corporate goals. You should be comfortable and thrive in an innovative, fast-paced environment, enjoy rolling up your sleeves whenever needed, encourage working hard while having fun, ensure we balance our efforts with our personal lives, and always strive to deliver ahead of schedule and above expectations. This position sits onsite at our office in Mumbai 5 days a week. Key Objectives Objective #1: Manage hiring efforts for high-priority, challenging positions and deliver top talent: Provide high-touch, white-glove recruiting and hiring services to our candidates and hiring managers Work with our Mumbai-based team to execute hiring efforts for our highest priority and most difficult to fill positions Be vigilant in our pursuit to provide exceptional candidate experience Collaborate with our team to solve complex hiring problems that address evolving, high-priority business needs Maintain a high level of candidate engagement throughout the hiring process and provide regular updates to all stakeholders Objective #2: Utilize various sourcing methods, including social media, job boards, and employee referrals, to build a strong pipeline of candidates: Collaborate with hiring managers to understand the specific job requirements and expectations Build and maintain a strong network of passive and active candidates through various channels, including LinkedIn, job boards, professional organizations, and more Screen resumes and interview candidates to determine their qualifications and fit for open positions Objective #3: Establish and implement impactful local recruiting strategies monthly: Identify networking / hiring events to attend each quarter and improve the localized hiring presence for Decisions Work with our team to build out a local collegiate/fresher recruiting program Become an expert on our recruiting and hiring processes, strategies, systems, tools, and resources Conduct independent market research to better understand current trends, emerging products/tools, and the competitive landscape Use the above knowledge and understanding to identify gaps or opportunities where our team can implement creative strategies and solutions to elevate our recruiting and hiring processes Objective #4 : Drive excellence in HR operations and administration: Maintain and update employee records and HR information systems in compliance with company requirements, local laws and regulations Manages full employee life cycle, from employee onboarding all the way through exit processes, ensuring smooth and impactful transitions for all employees Assist in the development and execution of employee engagement programs and initiatives to foster a positive work environment Provide support in the implementation of HR policies, procedures, and best practices Collaborate with the global HR team to ensure consistency and alignment with company-wide HR initiatives (GOC & US Headquarters) Specialized Experience 2+ years of deep experience in high-touch, high-volume, specialized recruiting, in both agency and corporate environments for Technical Roles 2+ years of experience in HR operations preferably in a SaaS or technology-driven company Experience in HRIS systems, preferably Keka HR Degree or Certification in Technology is preferred Highly professional and persuasive communication style Strong, nuanced, and strategic negotiation skills (compensation or otherwise) Previous startup recruiting experience is a plus Underlying empathy for candidates and a passion for delivering best-in-class service experiences Strong knowledge of recruiting and sourcing techniques, including social media and job board usage Excellent communication and interpersonal skills, with the ability to build relationships with candidates, employees and hiring managers Excellent time management skills and the ability to prioritize multiple tasks and projects Proficient in Microsoft Suite- Excel, Outlook, Teams, SharePoint, and PowerPoint Other duties as assigned

Senior Talent Partner Mumbai Metropolitan Region 2 years None Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. Talent Acquisition is an integral component of our overall Talent function, focused on developing and implementing innovative, creative, and leading-edge strategies and processes to support and elevate Decisions’ hiring efforts. Decisions is looking for a dynamic and experienced Senior Talent Partner to join our team . The ideal candidate will be responsible for sourcing, attracting, and hiring top talent for all of our Mumbai Hiring. As our Senior Talent Partner at Decisions, you'll be responsible for sourcing, attracting, and hiring top talent for our company. You'll report to our Director of Talent and partner with our Head of Product Engineering to identify new recruiting strategies in our local Mumbai office, and will work cross-functionally with internal stakeholders and program leads to better understand and solve their complex hiring challenges. You'll also get the opportunity to collaborate with HR India & HR US to initiate some HR strategies as well. Key responsibilities of the role include setting the strategy, metrics, and objectives for talent strategy, in alignment with our overall talent and corporate goals. You should be comfortable and thrive in an innovative, fast-paced environment, enjoy rolling up your sleeves whenever needed, encourage working hard while having fun, ensure we balance our efforts with our personal lives, and always strive to deliver ahead of schedule and above expectations. This position sits onsite at our office in Mumbai 5 days a week. Key Objectives Objective #1: Manage hiring efforts for high-priority, challenging positions and deliver top talent: Provide high-touch, white-glove recruiting and hiring services to our candidates and hiring managers Work with our Mumbai-based team to execute hiring efforts for our highest priority and most difficult to fill positions Be vigilant in our pursuit to provide exceptional candidate experience Collaborate with our team to solve complex hiring problems that address evolving, high-priority business needs Maintain a high level of candidate engagement throughout the hiring process and provide regular updates to all stakeholders Objective #2: Utilize various sourcing methods, including social media, job boards, and employee referrals, to build a strong pipeline of candidates: Collaborate with hiring managers to understand the specific job requirements and expectations Build and maintain a strong network of passive and active candidates through various channels, including LinkedIn, job boards, professional organizations, and more Screen resumes and interview candidates to determine their qualifications and fit for open positions Objective #3: Establish and implement impactful local recruiting strategies monthly: Identify networking / hiring events to attend each quarter and improve the localized hiring presence for Decisions Work with our team to build out a local collegiate/fresher recruiting program Become an expert on our recruiting and hiring processes, strategies, systems, tools, and resources Conduct independent market research to better understand current trends, emerging products/tools, and the competitive landscape Use the above knowledge and understanding to identify gaps or opportunities where our team can implement creative strategies and solutions to elevate our recruiting and hiring processes Objective #4 : Drive excellence in HR operations and administration: Maintain and update employee records and HR information systems in compliance with company requirements, local laws and regulations Manages full employee life cycle, from employee onboarding all the way through exit processes, ensuring smooth and impactful transitions for all employees Assist in the development and execution of employee engagement programs and initiatives to foster a positive work environment Provide support in the implementation of HR policies, procedures, and best practices Collaborate with the global HR team to ensure consistency and alignment with company-wide HR initiatives (GOC & US Headquarters) Specialized Experience 2+ years of deep experience in high-touch, high-volume, specialized recruiting, in both agency and corporate environments for Technical Roles 2+ years of experience in HR operations preferably in a SaaS or technology-driven company Experience in HRIS systems, preferably Keka HR Degree or Certification in Technology is preferred Highly professional and persuasive communication style Strong, nuanced, and strategic negotiation skills (compensation or otherwise) Previous startup recruiting experience is a plus Underlying empathy for candidates and a passion for delivering best-in-class service experiences Strong knowledge of recruiting and sourcing techniques, including social media and job board usage Excellent communication and interpersonal skills, with the ability to build relationships with candidates, employees and hiring managers Excellent time management skills and the ability to prioritize multiple tasks and projects Proficient in Microsoft Suite- Excel, Outlook, Teams, SharePoint, and PowerPoint Other duties as assigned

Decisions Application Support Engineer Hyderabad, Telangana, India 0 years None Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a Software Engineer, Support at Decisions, you will be part of an integrated support team troubleshooting complex customer problems in the use of the Decisions platform. You will play a pivotal role in tackling high-level troubleshooting issues before they reach the Product Engineering team, offering in-depth analysis, and guiding other team members on resolution strategies. As a member of the Support team, you will collaborate closely with cross-functional teams, contributing to product improvements and enhancing customer experience. Software Engineers at Decisions are expected to have experience in developing and integrating server and client applications. Your work will be produced in the context of Decisions engineering best practices, including but not limited to the continuous support of development, deployment, integration, and monitoring. Responsibilities Customer Issue Resolution: Take ownership of customer-reported issues and see them through to resolution Research, diagnose, troubleshoot, and identify solutions for customer problems Follow standard procedures for escalating unresolved issues to the appropriate internal teams Feedback and Documentation: Provide prompt and accurate responses to customers Ensure proper recording and closure of all reported issues Document knowledge in the form of tech notes and articles for a knowledge base Internal Collaboration: Follow Service Level Agreements (SLA) for issues, especially concerning severity Collaborate with internal teams for issue resolution Requirements Technical Experience: Requires minimum of one (1) year previous Decisions BPM platform Experience Minimum of two (2) years of software engineering experience in front-end and back-end applications and/or data service Experience in large-scale, high-performance enterprise big data application deployment and solution architecture in complex environments Experience in automation, engineering tasks, data, infrastructure/operations, and security engineer tasks Development Skills: Proficiency in programming languages such as C#, Java, or JavaScript Track record of delivering high-quality code Considerable experience dealing with SQL servers Business Process Automation (BPA): Expertise in BPA platforms with a strong understanding of process modeling and workflow optimization Certifications: Certification in BPM/RPA software is a plus Troubleshooting and Communication: Strong troubleshooting skills and the ability to work on multiple issues simultaneously Exceptional communication and collaboration skills Ability to lead and mentor technical teams Customer Support Attitude: Passion for supporting customers Willingness to provide as much help as possible and follow up with customers Availability: Understanding of the demands of operating in a customer support team that may require working in a 24x7 environment Availability and willingness to step in when needed, including weekends Background: Not from a technical support background that involves simply logging tickets or coordinating between groups The role requires active problem-solving and technical engagement

Java Developer Mumbai Metropolitan Region 2 years None Not disclosed On-site Full Time

Position Summary Decisions is a fast-growing, private-equity backed technology company that provides the only seamlessly integrated workflow and rules platform for business process automation. The Company is trusted by some of the most well-known and respected Fortune 500 companies and SMBs worldwide, including Pfizer, Rite Aid, Staples, and American Express. Using the Decisions' no-code BPM platform, customers across industry verticals are empowered to rapidly automate and transform their business processes , improve operational efficiency, and drive company results, regardless of technical skillset. We are seeking a skilled Java Developer to join our team and contribute to the development of a cutting-edge Process Mining Platform. You will be responsible for designing, developing, and maintaining backend services while also working with frontend technologies to enhance user experience. This role requires a strong background in Java development, experience with process mining concepts, and proficiency in JavaScript for front-end integrations. Key Responsibilities Develop, enhance, and maintain the backend services of the process mining platform using Core Java (OOP, Collections Framework) and Spring Boot. Implement efficient data processing pipelines, working with event logs and structured/unstructured data sources. Design and optimize algorithms for process discovery, conformance checking, and predictive analytics. Work with ORM frameworks such as Hibernate and Spring Data JPA for efficient database interactions. Develop and maintain frontend components using JavaScript, HTML, and CSS, with experience in ZK UI (preferred), React, Angular, or Vue.js. Optimize system performance and scalability for handling large-scale process data. Collaborate with product management, fellow developers, and designers in conceptualizing and developing new software programs and applications. Qualifications Bachelor's Degree in computer science, information systems, engineering, or math. Experience: 2+ years of professional experience in Java development (Core Java, Spring Boot, Spring Framework). Experience with ORM frameworks (Hibernate, Spring Data JPA). Basic knowledge of front-end technologies (HTML, CSS, JavaScript). Strong knowledge of OOP principles, Collections Framework, and multi-threading. Excellent understanding of workflow technology and process automation methods, and best practices. Strong understanding of SDLC methodologies. Ability to manage workloads and conflicting priorities effectively, work both independently and collaboratively, and consistently meet firm deadlines.

Human Resources Assistant Manager Hyderabad, Telangana, India 4 years None Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. Decisions is transforming how enterprises operate by providing a powerful no-code process automation platform. Our mission is to make business processes smarter, faster, and more collaborative—so organizations can innovate at scale without writing code. As we expand our brand and market presence, we’re looking for a visionary and hands-on creative leader to craft compelling visual experiences that communicate the value of our platform with clarity and impact. Role Summary At Decisions, we thrive when our people thrive. As our Human Resources Assistant Manager at Decisions, you will play a key role in managing HR operations for our Global Operations Center (GOC) while collaborating with our US and Mumbai teams. This in-person role is responsible for managing the full employee lifecycle (hire-to-retire) approximately 85% of the time and supporting recruiting efforts around 15% of the time. The ideal candidate is a well-rounded HR professional with 3–4 years of solid HR experience who can handle operational tasks with precision while contributing to strategic talent initiatives. This position requires strong adaptability, the ability to navigate cross-cultural teams, and a proactive approach to supporting our organization. This is a hands-on role with the opportunity to influence strategic direction and opportunities for continued growth. This role, located in our Global Operations Center in Hyderabad, Telangana, India, will report to the Head of HR and will be responsible for all people and HR operations matters in our India office. This demanding yet rewarding role best suits an individual who enjoys varied and fast-paced work with multiple competing priorities. Key Objectives Objective #1: Deliver excellence across HR operations and employee lifecycle management. Oversee end-to-end HR operations, including onboarding, offboarding, payroll coordination, benefits administration, and employee data management. Maintain accurate records in HR systems (e.g., Keka HR) and ensure compliance with local labor laws and company policies. Partner with the US and Mumbai HR teams to ensure alignment of global HR policies and practices. Prepare HR reports, metrics, and dashboards for leadership review. Support performance management, including goal setting, performance reviews, and employee development plans. Collaborate with business leaders on various initiatives led by global HR or business to ensure initiatives are implemented in a timely & successful manner Objective #2: Foster employee engagement and support a positive workplace culture. Support and implement employee engagement initiatives and wellness programs to enhance team morale and retention. Partner with managers to address employee relations concerns with empathy and professionalism. Assist in learning and development initiatives, ensuring employees have access to career growth resources. Conduct or support periodic employee feedback surveys and implement actionable improvements. Coach and train managers to enhance their leadership skills and be empathetic and effective people managers, including providing guidance on communication, performance management, conflict resolution, and goal setting Objective #3: Support HR compliance and process improvements Ensure all HR operations comply with local labor laws and regulatory requirements. Continuously improving HR services and expertise, by ensuring data accuracy and through working collaboratively with other areas and the HR team at WHQ Participate in audits and ensure the timely completion of compliance-related tasks. Identify opportunities to streamline HR processes and contribute to continuous improvement efforts. Objective #4: Assist with recruitment and talent acquisition Partner with the talent team to support recruiting activities, including resume screening, scheduling interviews, and assisting in candidate experience. Collaborate with hiring managers to understand role requirements and provide guidance on candidate evaluation. Key HR Focus Areas HR Strategy: Delivery on the company’s strategic & short-term HR objectives in India in collaboration with the global HR objectives HR Operations: Strong understanding of core HR operations including labor Law compliance, policies and procedures, benefits and payroll Employee Success: Drive employee engagement, development and retention, including management of employee performance and employee relations Specialized Experience BA or BS in Human Resources, Business Administration, or related field. 3–4 years of experience in HR operations, with exposure to recruitment and employee relations. Experience collaborating across global teams (US/India) and with leaders at multiple levels. Strong knowledge of HRIS systems (e.g., Keka HR) and proficiency in data management and reporting. Highly proficient in Excel for data reporting, analysis, and HR metrics dashboards. Familiarity with B2B or SaaS company environments is a plus. Excellent communication and interpersonal skills, with the ability to navigate cross-functional and cross-cultural environments. Proven ability to manage competing priorities in a fast-paced setting. Demonstrated behaviors: collaborative, consultative, empathetic, action-oriented, and outcomes-focused. Comfortable having difficult conversations and providing feedback across all levels of the organization Growth mindset, culturally adept, and strong coaching abilities supporting the leadership team on all matters from people challenges to personal development Professional and reliable

Decisions Application Support Engineer Hyderabad, Telangana, India 2 - 4 years INR Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a member of the Support team, you will collaborate closely with cross-functional teams, contributing to product improvements and enhancing customer experience. Software Engineers at Decisions are expected to have experience in developing and integrating server and client applications. Your work will be produced in the context of Decisions engineering best practices, including but not limited to the continuous support of development, deployment, integration, and monitoring. Responsibilities Customer Issue Resolution: Take ownership of customer-reported issues and see them through to resolution Research, diagnose, troubleshoot, and identify solutions for customer problems Follow standard procedures for escalating unresolved issues to the appropriate internal teams Feedback and Documentation: Provide prompt and accurate responses to customers Ensure proper recording and closure of all reported issues Document knowledge in the form of tech notes and articles for a knowledge base Internal Collaboration: Follow Service Level Agreements (SLA) for issues, especially concerning severity Collaborate with internal teams for issue resolution Requirements Technical Experience: Requires minimum of one (1) year previous Decisions BPM platform Experience Minimum of two (2) years of software engineering experience in front-end and back-end applications and/or data service Experience in large-scale, high-performance enterprise big data application deployment and solution architecture in complex environments Experience in automation, engineering tasks, data, infrastructure/operations, and security engineer tasks Development Skills: Proficiency in programming languages such as C#, Java, or JavaScript Track record of delivering high-quality code Considerable experience dealing with SQL servers Business Process Automation (BPA): Expertise in BPA platforms with a strong understanding of process modeling and workflow optimization Certifications: Certification in BPM/RPA software is a plus Troubleshooting and Communication: Strong troubleshooting skills and the ability to work on multiple issues simultaneously Exceptional communication and collaboration skills Ability to lead and mentor technical teams Customer Support Attitude: Passion for supporting customers Willingness to provide as much help as possible and follow up with customers Availability: Understanding of the demands of operating in a customer support team that may require working in a 24x7 environment Availability and willingness to step in when needed, including weekends Background: Not from a technical support background that involves simply logging tickets or coordinating between groups The role requires active problem-solving and technical engagement Talent Team @ Decisions [HIDDEN TEXT] Show more Show less

Human Resources Assistant Manager hyderabad, telangana, india 4 - 10 years INR Not disclosed On-site Full Time

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. Decisions is transforming how enterprises operate by providing a powerful no-code process automation platform. Our mission is to make business processes smarter, faster, and more collaborativeso organizations can innovate at scale without writing code. As we expand our brand and market presence, were looking for a visionary and hands-on creative leader to craft compelling visual experiences that communicate the value of our platform with clarity and impact. Role Summary At Decisions, we thrive when our people thrive. As our Human Resources Assistant Manager at Decisions, you will play a key role in managing HR operations for our Global Operations Center (GOC) while collaborating with our US and Mumbai teams. This in-person role is responsible for managing the full employee lifecycle (hire-to-retire) approximately 85% of the time and supporting recruiting efforts around 15% of the time. The ideal candidate is a well-rounded HR professional with 4 to 10 years of solid HR experience who can handle operational tasks with precision while contributing to strategic talent initiatives. This position requires strong adaptability, the ability to navigate cross-cultural teams, and a proactive approach to supporting our organization. This is a hands-on role with the opportunity to influence strategic direction and opportunities for continued growth. This role, located in our Global Operations Center in Hyderabad, Telangana, India, will report to the Head of HR and will be responsible for all people and HR operations matters in our India office. This demanding yet rewarding role best suits an individual who enjoys varied and fast-paced work with multiple competing priorities. Key Objectives Objective #1: Deliver excellence across HR operations and employee lifecycle management. Oversee end-to-end HR operations, including onboarding, offboarding, payroll coordination, benefits administration, and employee data management. Maintain accurate records in HR systems (e.g., Keka HR) and ensure compliance with local labor laws and company policies. Partner with the US and Mumbai HR teams to ensure alignment of global HR policies and practices. Prepare HR reports, metrics, and dashboards for leadership review. Support performance management, including goal setting, performance reviews, and employee development plans. Collaborate with business leaders on various initiatives led by global HR or business to ensure initiatives are implemented in a timely & successful manner Objective #2: Foster employee engagement and support a positive workplace culture. Support and implement employee engagement initiatives and wellness programs to enhance team morale and retention. Partner with managers to address employee relations concerns with empathy and professionalism. Assist in learning and development initiatives, ensuring employees have access to career growth resources. Conduct or support periodic employee feedback surveys and implement actionable improvements. Coach and train managers to enhance their leadership skills and be empathetic and effective people managers, including providing guidance on communication, performance management, conflict resolution, and goal setting Objective #3: Support HR compliance and process improvements Ensure all HR operations comply with local labor laws and regulatory requirements. Continuously improving HR services and expertise, by ensuring data accuracy and through working collaboratively with other areas and the HR team at WHQ Participate in audits and ensure the timely completion of compliance-related tasks. Identify opportunities to streamline HR processes and contribute to continuous improvement efforts. Objective #4: Assist with recruitment and talent acquisition Partner with the talent team to support recruiting activities, including resume screening, scheduling interviews, and assisting in candidate experience. Collaborate with hiring managers to understand role requirements and provide guidance on candidate evaluation. Key HR Focus Areas HR Strategy: Delivery on the companys strategic & short-term HR objectives in India in collaboration with the global HR objectives HR Operations: Strong understanding of core HR operations including labor Law compliance, policies and procedures, benefits and payroll Employee Success: Drive employee engagement, development and retention, including management of employee performance and employee relations Specialized Experience BA or BS in Human Resources, Business Administration, or related field. 4 to 10 years of experience in HR operations, with exposure to recruitment and employee relations. Experience collaborating across global teams (US/India) and with leaders at multiple levels. Strong knowledge of HRIS systems (e.g., Keka HR) and proficiency in data management and reporting. Highly proficient in Excel for data reporting, analysis, and HR metrics dashboards. Familiarity with B2B or SaaS company environments is a plus. Excellent communication and interpersonal skills, with the ability to navigate cross-functional and cross-cultural environments. Proven ability to manage competing priorities in a fast-paced setting. Demonstrated behaviors: collaborative, consultative, empathetic, action-oriented, and outcomes-focused. Comfortable having difficult conversations and providing feedback across all levels of the organization Growth mindset, culturally adept, and strong coaching abilities supporting the leadership team on all matters from people challenges to personal development Professional and reliable Show more Show less

FIND ON MAP

Decisions