Customer Experience Associates Full Potential Solutions

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As a Customer Service Representative at Full Potential Solutions (FPS), a performance-based outsourcing firm, your role will involve professionally handling incoming customers" inquiries through phone, chat, and email. You will be responsible for performing both voice and non-voice tasks, with a focus on gathering required customer information efficiently and researching remittance details and transaction status. Collaborating closely with partners and stakeholders, you will ensure the smooth delivery of remittances submitted by customers. You will be expected to meet and exceed company and individual performance metrics, serving as a reliable and agile resource for customer service. In this...

Posted 1 month ago

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