Executive - Client Relationship Management HR Yaar

0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Executive - Client Relationship and Implementation Management at our company based in Chennai, we are seeking a candidate with exceptional written and verbal communication skills. You will be responsible for autonomously handling client relationships and implementation processes effectively. Proficiency in Microsoft Office is a must, while prior experience or knowledge of the shipping industry will be beneficial. This role may require you to travel at short notice to client locations. Your key competencies should include strong interpersonal and leadership skills, emotional intelligence, problem-solving abilities, and strategic thinking capabilities. Effective communication, empathy, conflict resolution, analytical reasoning, decision-making, and negotiation skills are essential for this role. Your primary responsibilities will include generating revenue by cross-selling and upselling additional modules to Shipping Lines, NVOCCs, and Container Freight Stations. You will need to establish connections with new clients and recommend process improvements to align with client expectations. Managing client communication effectively, drafting business requirement documents, and liaising with the internal product team will be crucial aspects of your role. Proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint is necessary. You will be responsible for maintaining data, creating reports, developing presentations, and organizing client communication efficiently. Your analytical skills will be put to the test in preparing reports post-implementation, conducting impact assessments, and maintaining project trackers. Client relationship management will be a key part of your role, involving regular meetings with clients, addressing escalations, staying updated on industry developments, and suggesting improvements based on feedback and trends. This is a full-time position with a day shift schedule. As part of the application process, kindly provide your current and expected CTC in LPA, along with the notice period required to join this role. Preferred experience includes a total of 1 year of work experience, with specific exposure to the shipping industry. This position requires in-person work at our location.,

Posted 1 month ago

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Title Executive - Client Relationship Management HR Yaar

0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Executive in Client Relationship and Implementation Management at our company located in Chennai, we are seeking a polished candidate with excellent written and verbal communication skills. You should be able to work independently and handle pressure effectively. Proficiency in Microsoft Office is a must, and prior familiarity with the shipping industry would be beneficial. The role may require occasional travel on short notice to client locations. Your role will involve increasing revenue through cross-selling and upselling additional modules to Shipping Lines, NVOCCs, and Container Freight Stations. You will also recommend process improvements or customizations to clients and establish connections with new clients for revenue opportunities. To excel in this position, you must possess strong interpersonal communication skills, leadership qualities, emotional intelligence, problem-solving abilities, and strategic thinking capabilities. Effective client communication is essential, including understanding and articulating client needs, managing expectations and timelines, and drafting comprehensive business requirement documents. Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint, is crucial for maintaining data, creating reports, developing presentations, and organizing client communication effectively. Analytical skills are also essential for preparing reports, conducting impact assessments, and maintaining project trackers. As part of client relationship management, you will hold regular meetings with clients, address escalations, stay informed about industry developments, provide updates on project timelines, and suggest process improvements based on client feedback and industry trends. This is a full-time position with a day shift schedule. Prior work experience of up to 6 months or recent graduates are encouraged to apply. A Bachelor's degree or MBA is preferred. If you have 1 year of work experience in the shipping industry, it would be an added advantage. To apply for this role, please provide your current CTC in LPA, expected CTC in LPA, and the number of days you can join this position. We look forward to welcoming a dedicated professional to our team who can contribute to revenue growth and client satisfaction.,

Posted 2 months ago

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