Title Executive - Client Relationship Management HR Yaar

0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Executive in Client Relationship and Implementation Management at our company located in Chennai, we are seeking a polished candidate with excellent written and verbal communication skills. You should be able to work independently and handle pressure effectively. Proficiency in Microsoft Office is a must, and prior familiarity with the shipping industry would be beneficial. The role may require occasional travel on short notice to client locations. Your role will involve increasing revenue through cross-selling and upselling additional modules to Shipping Lines, NVOCCs, and Container Freight Stations. You will also recommend process improvements or customizations to clients and establish connections with new clients for revenue opportunities. To excel in this position, you must possess strong interpersonal communication skills, leadership qualities, emotional intelligence, problem-solving abilities, and strategic thinking capabilities. Effective client communication is essential, including understanding and articulating client needs, managing expectations and timelines, and drafting comprehensive business requirement documents. Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint, is crucial for maintaining data, creating reports, developing presentations, and organizing client communication effectively. Analytical skills are also essential for preparing reports, conducting impact assessments, and maintaining project trackers. As part of client relationship management, you will hold regular meetings with clients, address escalations, stay informed about industry developments, provide updates on project timelines, and suggest process improvements based on client feedback and industry trends. This is a full-time position with a day shift schedule. Prior work experience of up to 6 months or recent graduates are encouraged to apply. A Bachelor's degree or MBA is preferred. If you have 1 year of work experience in the shipping industry, it would be an added advantage. To apply for this role, please provide your current CTC in LPA, expected CTC in LPA, and the number of days you can join this position. We look forward to welcoming a dedicated professional to our team who can contribute to revenue growth and client satisfaction.,

Posted 6 days ago

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