3116 Decision Making Jobs - Page 45

Position Overview: The Customer Service Investigator (CSI) acts as a liaison between the customer and the various functional areas of the NTT/Presidents Choice Financial Mastercard partnership. Working with these functional areas in an offline capacity, CSI is responsible for managing ongoing escalations by creating action items and SLAs for various factors within the organization to ensure timely and effective resolution of customer issues, based on both the standard operating procedures of the program and the ability to flexibly apply subject matter expertise into creative, customer-friendly decisions to resolve customer issues. Candidates should be experienced with the PCB Brand with stro...

Responsibilities: To manage ongoing escalation cases to ensure prompt, effective and efficient resolution for customer issues on the Presidents Choice Financial MasterCard program Manage offline queues to ensure that they are within 48-hour SLA To track the appropriate reason for these escalations, which assists the analytical processes and reporting regarding customer escalations To seek solutions to customer issues, as an agent of the Presidents Choice brand and an advocate for the product To liaise with customers for further information, to provide updates and to prompt for documentation To liaise with all areas of the PCB/NTT DATA partnership to ensure a thorough and complete understandi...

Description We are looking for a motivated individual to join our Team Management division. This entry-level role is ideal for freshers who are eager to learn and grow within a dynamic team environment. Responsibilities Assist in the management of day-to-day team operations Coordinate with team members to ensure alignment on project goals Support the team in achieving targets and deadlines Facilitate communication between team members and upper management Help in the development and implementation of team processes and procedures Participate in team meetings and contribute ideas for improvement Skills and Qualifications Strong communication skills Ability to work collaboratively in a team en...

As a Security Operations professional at Jio, your role involves managing all Security & Loss Prevention (SLP) activities for the Jio business domain in the state of Gurugram. Your responsibilities include overseeing the implementation of policies and procedures related to people services and the protection of company assets such as people, property, material, and information. Your aim is to achieve a reduction in shrinkages to contribute towards the profitability of the company. Key Responsibilities: - Provide support for people services - Ensure assets protection through access management and compliances - Conduct loss prevention through compliance audits, checks/investigations, fraud risk...

As the leading cloud-based platform provider for the mortgage finance industry, ICE is dedicated to enabling lenders to increase loan origination, reduce origination costs, and shorten the time to close loans, all while ensuring the highest levels of compliance, quality, and efficiency. As the Service Manager, your role will involve building and leading a new team to operational success. Your responsibilities will include hiring, training, and overseeing a team that provides technology-enabled services to US-based mortgage companies. You will be the escalation point for overcoming any obstacles to service delivery, ensuring data security, and documenting standard operating procedures (SOPs) ...

As an ideal candidate for this role, you should have expertise in product and process training with at least 15+ years of experience in managing complex business environments. Your strong skills in Emotional Intelligence and Decision Making, Collaboration and Leadership, Cultural Awareness and Inclusion, Project Management, Compliance and Ethical Behavior, Lifelong Learning, Developing Professional Capability, Learning Sciences, Instructional Design, Training Delivery and Facilitation, Technology Application, Knowledge Management, Career and Leadership Development, Coaching, and Evaluating Impact will be highly beneficial in this position. Additionally, possessing the following skills would ...

Role Overview: As a Network Capacity Planning Engineer in Mumbai, you will be responsible for developing and implementing plans to maximize network capacity utilization and ensure network resilience. Your role will involve engaging in traffic analysis, project management, routing policy design, and ensuring optimal traffic steering to meet SLA and customer satisfaction. Additionally, you will be tasked with maintaining the security of the infrastructure, designing new service requirements, and implementing them on the network. Key Responsibilities: - Develop capacity planning strategies for the network - Engage in traffic trending and analysis - Facilitate project management - Design and imp...

Role Overview: You will be responsible for performing various financial analyses, quantifying opportunities, preparing financial projections, and calculating capital adequacy to provide management with accurate and timely financial data. Your role will involve maintaining the MIS system, generating analytical reports, and supporting decision-making through ad-hoc financial analysis. Additionally, you will liaise with different functions to provide financial analysis support as requested. Key Responsibilities: - Perform financial and accounting activities within agreed timelines - Manage day-to-day operations to ensure processes meet SLAs - Conduct month-end closing activities such as revenue...

Role Overview: As the Team Manager in the Engine Assembly- Shop Floor Area at Hero Motocorp, you will report to the Section Head - Engine Assembly. Your primary responsibility will be to handle operations in the Engine Assembly section, ensuring smooth functioning and meeting daily business targets. Key Responsibilities: - Manage the shift production of Engine Assembly by optimizing resource utilization and implementing best quality practices to meet market demand. - Conduct hourly reviews of Quality gate/MI/FI data and provide feedback for any defects. - Review stage-wise PPEs consumption as per norms. - Monitor and analyze part rejection, and develop action plans accordingly. - Update dail...

Role Overview: As a Strategic Unit Manager at Standard Chartered, you will be responsible for providing strategic direction, guidance, and leadership to ensure the formulation and performance of a unit that aligns with the overall global WRB and contact center strategy. Your role will involve managing inbound tele-service, tele-sales, and governance across products and segments. Key Responsibilities: - Manage teams/COE to deliver on key performance metrics, encouraging, empowering, and guiding team leads to achieve business goals. - Supervise the team to ensure consistent delivery of customer delight and resolution of queries or problems. - Focus on meeting KPI targets and maintaining the co...

Role Overview: You will be a part of Mumbai Industry Analytics Group (MIAG) which collaborates with Investment Banking teams to assist corporate clients in achieving their strategic objectives. Your role as an analyst will involve conducting company and sector research, preparing information memorandums, financial valuation and modelling, analyzing potential buyers/investors, and more. These analyses will contribute to client materials used by bankers for M&A, financings, and strategic advisory, with a specific focus on a particular sector and geography. Key Responsibilities: - Conduct industry analysis by researching and preparing industry and market overviews - Analyze specific company ope...

Role Overview: You will be part of the Mumbai Industry Analytics Group within the CSIPL department of India Global Services, working closely with Investment Banking teams globally. Your main responsibilities will include conducting industry and company analysis, performing valuations, preparing newsletters, and contributing to the team's development. Key Responsibilities: - Conduct industry analysis by researching and preparing industry and market overviews - Analyze specific company business operations, financial information, and operational KPIs - Perform relative valuation including comparable and precedent transaction analysis - Prepare newsletters on specific industries/companies for se...

Role Overview: Join our Regulatory Operations CoE, serving private clients worldwide from offices in the US, Europe, and Asia. As part of the Asset & Wealth Management LoB, you'll work within the Regulatory Controls team, ensuring adherence to the Global Control framework. Based in India, this role offers extensive cross-functional exposure and the chance to creatively solve problems across EMEA, APAC, and North America. Collaborate with Lines of Business, Legal, Compliance, Audit, and Technology for a comprehensive view of Asset and Wealth Management. Key Responsibilities: - Drive the design, delivery, and implementation of strong and sustainable control frameworks and operating models in t...

Job Title: Vice President, Sales & Market Leader India Location: AVEVA offices in India (preferably Mumbai) Reporting to: Senior Vice President, APAC About the role: We are looking for a strong senior country leader with proven business performance experience in Industrial software and someone who shares the same vision as AVEVA in shaping a sustainable future for industry and our customers. The ideal candidate will be an experienced executive with excellent people & commercial leadership skills, and track record in leading company operations by implementing business strategies and fostering business relationships, internally and externally. As an overall market leader, this candidate will n...

Job description Responsibilities: Manage various projects involving complex deployment of multiple vehicles. Ensure smooth execution of each phase of the AMR deployment, from planning and procurement to testing and implementation. Lead a multidisciplinary project team including Project Engineers, providing guidance, direction, and motivation Create SOPs and other rules for PMO. Forecast, hire, train and manage the projects team. Interact and communicate with other departments as required. Supporting top management, prioritizing projects, distributing strategic information, and aligning projects with strategic goals Driving improvements in schedule management, program metrics, and business pr...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Passionate about working for a social cause 2+ years experience raising CSR funds Outstanding business development skills Existing connections with corporate CSR divisions Excellent English written and oral communication skills.

Role & responsibilities : Generate targeted number for their mapped brokers. Prepare quotations for brokers. Lesioning with brokers and help them in case any information is required. Close premiums of 1 Cr. Independently. Work closely with operations, commission and claims team and resolve issues. Conduct a minimum of two meetings daily with brokers & clients. Preferred candidate profile : At least 4 years of experience in Sales within the Life Insurance industry and Broking channel experience required. Ability to communicate effectively with clients and team members. Demonstrated ability to develop and implement successful business strategies. Analytical and problem-solving skills

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role Experience with Azure Data Bricks, Data Factory Experience with Azure Data components such as Azure SQL Database, Azure SQL Warehouse, SYNAPSE Analytics Experience in Python/Pyspark/Scala/Hive Programming. Experience with Azure Databricks/ADB Experience with building CI/CD pipelines in Data ...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role As a senior software engineer with Capgemini, you should have 4 + years of experience in AWS Data Engineer with strong project track record In this role you will play a key role in AWS S3, Glue, API Gateway, Crawler, Athena, , Lambda, Dynamic DB, Redshift is an advantage Experience/knowledge...

Network L1/L2 level, Server knowledge, IP, DNS, domain, operating system. VC knowledge

A Quality Inspector resume should highlight your experience in quality control, including specific inspection techniques, quality standards, and any relevant certifications. For more details call - 7026629008 / 8050011328

Job Description We are seeking a dynamic, creative, and detail-oriented Marketing Communication (Marcom) professional to support and strengthen our brand positioning through both online and offline channels. The role requires a strong command over creative development, content writing, campaign execution, and agency coordination. Key Responsibilities Ideate and coordinate the creation of collaterals brochures, catalogues, ATL/BTL material, social media creatives, etc. Develop and write compelling content including blogs, press releases, editorials, video scripts, catalogues, Ad & post copies and more. Manage photoshoots, video shoots, and brand visual storytelling in collaboration with creat...

Profile Summary- Looking for Customer Care Executives. She/he will handle customer service in Travel Industry experience inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Resolve the passenger query in damaged baggage, delayed baggage, missing baggage items, and damaged baggage items. Settle the claim as per the Montreal Convention. Resolve the passenger's query for delayed and cancelled flights on direct flights. For payment queries, pend the query with a refund teams. Knows how to read the PNR i...