System Engineer - Networks ClouDepend Systems

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You are looking for testing engineers who can perform in-depth testing, analysis, and troubleshooting of L4-7 network devices like firewalls, VPN gateways, SD-WAN equipment, load balancers, switches, routers, and NICs. Your role will involve working in customer environments, where you will introduce appropriate test equipment, develop test strategies, execute test scenarios, and analyze results to draw conclusions. Strong networking skills, debugging ability, and effective communication skills are crucial for this position. **Key Responsibilities:** - Test network equipment (firewalls, VPN gateways, SD-WAN/SAS-E gateways, switches, load balancers, etc) for performance and security through va...

Posted 1 month ago

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Technical Support Executive Kapture CX

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As an integral part of the Kapture Cx team, you will play a crucial role in ensuring seamless customer support operations. Your primary responsibility will be to monitor and promptly respond to requests and tickets received through the Freshdesk Helpdesk or other communication channels under the guidance of the Support Manager. It is essential to prioritize resolving tickets efficiently within the stipulated time frame, ensuring that customers receive the first response in adherence to SLAs. Your duties will extend to issue resolution, involving activities such as raising bugs or change requests (CR) on JIRA and meticulously following up on them. Adhering to the escalation matrix and promptl...

Posted 3 months ago

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