Debt recovery agent-Field

As a Debt Recovery Agent Field at Digitide, you will be responsible for managing debt collections and customer appointments in various locations. Your role will involve proactively engaging with clients, maintaining detailed records, collaborating with the team, ensuring compliance with legal requirements, providing feedback to management, and utilizing strong communication skills. Key Responsibilities: - Proactively engage with clients to assess outstanding debts and establish tailored recovery plans. - Maintain detailed records of communication and transactions related to debt collection activities. - Collaborate with team members to develop best practices and strategies for efficient debt recovery. - Ensure compliance with legal and regulatory requirements during the debt collection process. - Provide feedback and insights to management on the effectiveness of current debt recovery strategies. - Utilize strong communication skills to maintain professional relationships with clients while recovering outstanding debts. Qualifications Required: - Excellent negotiation and communication skills for effective debt recovery processes. - Prior experience in the collections industry to understand debt recovery nuances. - Strong organizational skills for managing appointments and maintaining transaction records. - Proficiency in problem-solving to overcome barriers in debt recovery activities. - Proficiency with data management and reporting tools for efficient collection progress tracking. - Deep understanding and adherence to financial regulations and compliance standards in collections. - Ability to work independently and collaboratively within a team to achieve targets. - Minimum educational qualification of HSC. - Mandatory skills: Collections, Fix the Appointment, DRA Certificate. Digitide, a global company with a presence in 40 locations across 5 countries, is committed to providing transformative solutions in the IT Services and IT Consulting industry. With over 20 years of experience, Digitide focuses on creating lasting impacts through AI-led digital solutions and smart business processes. Join us in driving meaningful impact every day!,