Agency Collection Manager Navi Technologies

2.0 - 7.0 years

3 - 7 Lacs

Chandigarh

Work from Office

About us: Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal What makes you a good executive at Navi? Ability to learn Being disciplined Communicating well What would your role at Navi Look Like? Setup and manage the network of agency partners to drive collections for the region Ensure proper planning for effective recovery through strong execution; guide and motivate the agencies and their field team to reach monthly targets Data analysis to assess performance and identify key gaps while driving the results Monitoring and supervision of activities of the allotted agency and end agents conducting regular audits. Guide the agencies and agents regarding their performance vs targets Maintain fair collection practices in adherence to the code of conduct & legal guidelines and ensure that the team follows the same Synthesize learning from ground operations and generate insights/ideas for driving better efficiency What are some good skills for this role? Business / Sales / Operations/ Collection leader with 2+ years of relevant experience Experience with tech-first startups or top FMCGs preferred Entrepreneurial mindset along with an ability to hustle and solve problems on the ground Experience working with vendors Strong analytical skills and knowledge of the local language Excellent communication and interpersonal skills with a collaborative management style

Posted 15 hours ago

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