1059 Debt Collection Jobs - Page 39

About The Role Agency Manager - Debt Collection (Outsourcing Management). LocationMarol, Andheri East, Mumbai. ExperienceMinimum 5 years in Debt Collection, with at least 2 years of experience managing outsourced agencies. Additional CertificationDRA Certificate (added advantage). Key Responsibilities: Outsourcing Management: - Manage relationships with outsourced debt collection agencies. - Onboard and evaluate new agencies for suitability and performance. - Ensure outsourced agencies adhere to company policies, compliance guidelines, and SLAs. Performance Monitoring: - Track the performance of agencies in different DPD buckets. - Analyze recovery metrics and ensure agencies meet assigned recovery targets. - Conduct regular performance reviews and implement corrective actions when needed. Compliance and Quality Control: - Monitor agencies for adherence to regulatory requirements and company compliance standards. - Ensure customer interactions are professional, ethical, and compliant with industry norms. - Conduct periodic audits and checks to maintain quality in the debt collection process. Collaboration and Coordination: - Act as a liaison between outsourced agencies and in-house teams, including Legal, Compliance, and Field Operations. - Provide agencies with necessary data, tools, and resources for effective recovery. - Address escalated cases or customer grievances related to agency interactions. Strategy and Process Improvement: - Develop and implement strategies to optimize recovery through outsourced partners. - Identify process bottlenecks and recommend improvements to enhance efficiency. - Drive innovation by introducing tools, technologies, or practices to improve agency performance. Reporting and Analysis: - Prepare and present periodic reports on agency performance, recovery trends, and challenges. - Analyze data to derive insights and refine strategies for better results. - Maintain detailed records of agency activities and customer recovery efforts. Training and Development: - Provide regular training and updates to agency staff on company policies, processes, and regulatory changes. - Organize workshops or refresher sessions to align agency operations with company goals. Key Skills and Requirements: - ExperienceMinimum 5 years in debt collection, with at least 2 years managing outsourced agencies. Technical Skills: .- Proficiency in Excel for data analysis and reporting.- Experience with CRM systems and dialer tools.Leadership Skills: - Strong ability to manage multiple agencies and drive results.- Excellent negotiation and conflict resolution skills.Communication Skills: - Fluent in English and regional languages.- Effective communication and interpersonal skills for managing external partners.CertificationDRA Certificate is an added advantage.Work EthicStrategic thinker with strong organizational and time management skills.Job Perks:- Competitive salary with performance-based incentives.- Opportunity to work in a dynamic and fast-growing fintech environment.- Exposure to innovative debt recovery strategies and practices.Job LocationMarol, Andheri East, Mumbai.ApplySaveSaveProInsights

About The Role Business Analyst - Debt Collection Process. LocationMarol, Andheri East, Mumbai. ExperienceMinimum 2-3 years as a Business Analyst, preferably in the financial services or debt collection industry. EducationGraduate/Postgraduate in Business Administration, Finance, Data Analytics, or a related field. Technical Skills: Proficiency in data analysis tools, CRM systems, and visualization tools (Power BI, Tableau, etc. Key Responsibilities: Process Analysis and Optimization:- Analyze the end-to-end debt collection process to identify inefficiencies and recommend improvements.- Develop workflows and process maps for various DPD buckets (Pre-due, 0-30, 31-60, etc.- Work with cross-functional teams to implement process enhancements. Data Analysis and Reporting:- Collect and analyze data on recovery performance, delinquency trends, and agent productivity.- Generate actionable insights to guide decision-making for collections strategy.- Create and maintain dashboards to track KPIs such as recovery rate, PTP adherence, and outstanding amounts. Strategy Development:- Collaborate with the Collections Head and other stakeholders to design data-driven strategies for debt recovery.- Provide insights on customer behavior, payment patterns, and risk segmentation to inform targeted collection efforts.- Support digital collections initiatives by analyzing campaign effectiveness and ROI. Technology and Systems Support:- Work with IT teams to enhance CRM systems and integrate new tools for process automation.- Assist in implementing AI-driven solutions, such as conversational bots, for pre-due and overdue collections.- Ensure proper data flow and system alignment between collection platforms, dialers, and MIS systems. Performance Monitoring:- Track and report on the effectiveness of recovery strategies across different channels (voice, digital, field).- Identify trends in non-payment and propose corrective measures for at-risk portfolios.- Monitor the impact of legal and compliance activities, such as notices and settlements. Stakeholder Collaboration:- Act as a liaison between operations, legal, compliance, and digital teams to ensure alignment of collection efforts.- Communicate findings and insights to senior management through presentations and detailed reports.- Collaborate with external partners, such as outsourced agencies, to ensure data accuracy and goal alignment. Risk and Compliance Monitoring:- Conduct periodic analysis of high-risk accounts and recommend mitigation strategies.- Ensure all process changes align with regulatory guidelines and company compliance policies. Key Skills and Requirements:Experience2-3 years as a Business Analyst, with experience in debt collection or financial services preferred. EducationGraduate/Postgraduate in Business Administration, Finance, Data Analytics, or related field. Technical Skills: - Proficiency in data analysis tools (Excel, SQL, Python/R preferred).- Experience with CRM systems and visualization tools like Power BI or Tableau.- Familiarity with collection tools, dialers, and automation platforms is a plus.Analytical Skills: - Strong ability to interpret complex data and translate it into actionable strategies.- Problem-solving skills to address process inefficiencies and challenges.Communication Skills: - Excellent written and verbal communication to interact with stakeholders at all levels.- Strong presentation skills for conveying insights effectively.Work Ethic:- Detail-oriented, proactive, and goal-focused.- Ability to handle multiple priorities and meet tight deadlines. Job Perks:- Competitive salary and performance-based incentives.- Opportunity to work in a dynamic fintech environment.- Exposure to advanced analytics tools and debt collection strategies.- Professional development opportunities and cross-functional collaboration.Job LocationMarol, Andheri East, Mumbai. How to Apply: NotePlease mention "Business Analyst - Debt Collection Process" in the subject line of your email.ApplySaveSaveProInsights

About The Role :. Agency Manager - Debt Collection (Outsourcing Management). LocationMarol, Andheri East, Mumbai. ExperienceMinimum 5 years in Debt Collection, with at least 2 years of experience managing outsourced agencies EducationGraduate in any discipline Additional CertificationDRA Certificate (added advantage). Key Responsibilities:.- Outsourcing ManagementManage relationships with outsourced debt collection agencies.- Performance MonitoringTrack the performance of agencies in different DPD buckets.- Compliance and Quality ControlMonitor agencies for adherence to regulatory requirements and company compliance standards.- Collaboration and CoordinationAct as a liaison between outsourced agencies and in-house teams, including Legal, Compliance, and Field Operations.- Strategy and Process ImprovementDevelop and implement strategies to optimize recovery through outsourced partners.- Reporting and AnalysisPrepare and present periodic reports on agency performance, recovery trends, and challenges. Training and DevelopmentProvide regular training and updates to agency staff on company policies, processes, and regulatory changes. Key Skills and Requirements:. ExperienceMinimum 5 years in debt collection, with at least 2 years managing outsourced agencies. EducationGraduate in any discipline. Technical Skills: Proficiency in Excel for data analysis and reporting. Experience with CRM systems and dialer tools. Leadership Skills: Strong ability to manage multiple agencies and drive results. Excellent negotiation and conflict resolution skills. Communication Skills: Fluent in English and regional languages. Effective communication and interpersonal skills for managing external partnersApplySaveSaveProInsights

Job Summary Responsible for managing the day-to-day activities of the collection strategy team for merchant and consumer lending. This role requires a deep understanding of debt collection strategies across various channels (tele-calling, field, and digital), a strong grasp of collection and recovery metrics (including NPA), and the ability to analyze data to identify trends, perform root cause analysis (RCA), and drive performance improvements. The ideal candidate will be a data-driven problem solver with excellent communication and collaboration skills. Responsibilities Strategy Execution & Monitoring: Implement and monitor collection strategies across different loan products (merchant and consumer), ensuring alignment with overall business objectives. This includes optimizing strategies for different delinquency buckets. Channel Management: Oversee the performance of various collection channels (telecalling, field agents, legal, and digital channels like SMS, email, WhatsApp, in-app notifications). Analyze channel effectiveness and recommend improvements. Data Analysis & Reporting: Analyze collection performance data, identify key trends, and provide regular reports on key metrics such as roll rates, recovery rates, NPA, and collection efficiency. Develop dashboards and visualizations to track performance. Root Cause Analysis (RCA): Conduct thorough root cause analysis for missed performance targets, identify contributing factors, and recommend corrective actions. Collaborate with other teams to implement solutions. Strategy Optimization: Continuously evaluate and refine collection strategies based on data analysis, market trends, and regulatory changes. Propose and implement new strategies to improve recovery rates and reduce losses. Vendor Performance Management: Monitor their performance against agreed-upon KPIs, conduct regular reviews, and ensure compliance with company policies and regulations. Collaboration: Work closely with other teams, including product, technology, risk, and operations, to ensure seamless execution of collection strategies. Compliance: Ensure all collection activities comply with regulatory guidelines and company policies. Stay updated on changes in regulations related to debt collection. Documentation: Maintain detailed documentation of collection strategies, processes, and performance metrics. Required Skills and Experience Bachelor's degree Minimum of 6-8 years of experience in collections strategy or a related analytical role, preferably in Banking/NBFC. Strong understanding of debt collection strategies and best practices, including telecalling, field collections, legal processes, and digital collection channels. In-depth knowledge of collection and recovery metrics, including NPA, roll rates, recovery rates, and collection efficiency. Proficiency in data analysis tools and techniques Excellent analytical and problem-solving skills. Ability to identify trends, conduct RCA, and develop data-driven solutions. Strong communication and interpersonal skills. Ability to collaborate effectively with cross-functional teams. Knowledge of regulatory guidelines and compliance requirements related to debt collection. Experience with merchant lending and consumer lending is a plus. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

COLLECTION MANAGER (OOTY) URGENT VACANCY VANMOH CHIT FUNDS PRIVATE LIMITED *People in and around OOTY locality will be given preference* Job Type: Full time About us: VANMOH CHIT FUNDS PRIVATE LIMITED: Vanmoh Chit funds, A Fast growing and trusted financial organisation since September 11, 2020. We're not just about chit funds; we're a friendly guide to stress-free financial growth. Our commitment to honesty and openness makes growing your money with us a seamless experience. Job Summary: VANMOH CHIT FUNDS PRIVATE LIMITED is seeking a motivated and customer-focused Collection Manager to join our team, COLLECTION MANAGER will be responsible for the timely and efficient collection of member contributions, maintaining accurate records, and ensuring positive relationships with our valued members. This role requires excellent communication skills, a proactive approach, and a commitment to ensure achieving collection targets while adhering to company policies. Responsibilities: Member Communication Payment Collection Record Keeping and Documentation Relationship Management Adherence to Policies Target Achievement Field Visits (as required) Qualifications: fluency in Tamil. Experience as Collection Executive in relevant field. Expertise in Customer handling and relationship management. Ability to lead a team and perform other managerial roles within the branch. Preferred Qualifications: Experience working specifically with chit fund collections. Familiarity with local customs and practices related to financial transactions.

1. Initiate outbound calls to clients with overdue accounts. 2. Handle inbound calls related to recovery and write-off issues. 3. Maintain a professional and courteous demeanour while discussing sensitive financial matters. 4. Negotiate payment and settlements with clients to recover overdue amounts. 5. Follow up on payment commitments and track recovery progress. 6. Document all interactions, agreements, and payments in the CRM system. 7. Generate reports on recovery activities and write-off status. 8. Analyse data to identify trends and recommend improvements. 9. Maintain accurate records of all communication and transactions related to recovery and write-off. 10. Adhere to legal and regulatory requirements regarding debt collection. 11. Stay updated on industry best practices and changes in relevant regulations. 12. Maintain positive relationships with clients even during challenging recovery situations

To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takes? If you want to be considered for this role you will need: Graduate or MBA Fresher with Good sales knowledge and communication skills Good Interpersonal & Networ

ABOUT US: About Rentokil Initial Hygiene Part of the Rentokil Initial group, Initial Hygiene operates in more than 90 countries and is the trusted hygiene solution provider globally. Together with 120 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with our services. Initial Hygiene offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions. We go further to protect and enhance the things that matter most to you. Since 1903, we have built a large network of core support services which allows us to deliver washroom services, floor care and scenting solutions. Driven by science and years of experience, our solutions are tailored to meet the exact needs of your business and delivered without interruption to your operations. For more details: https://www.initial.com/in/ POSITION RESPONSIBILITIES / REQUIREMENTS: The incumbent will be responsible for actively seeking out and engaging customer prospects. Providing complete and appropriate solutions for every customer in ord

To ensure seamless accounting of Fiduciary portfolio assigned for either Client / Insurer or Third Party agents (Commission Agents). Accountable for collection and settlement of premiums/Claims from/to client/Insurer and ensuring resolution of queries if any Ensuring highest proficient handling as per Fiduciary perspective and accuracy for the accounts assigned Maintain minimum Productivity standard Liaising with clients and Insurers Debt collection and Outward credit due to the account holder. What is in it for you? All benefits as per the location HR policy will be applicable We will count on you for: To ensure timely delivery based on the agreed standards on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Review of Process manual and seek clarity where required. Knowledge and Skills: Understanding of insurance and/or financial services sectors Education: Graduate (Commerce preferable) Eligibility: 2 years plus of experience in operations in financial services or off shore processing organizations What makes you stand out? Analytical ability Communication Planning and Organizing MS Office skills Precision based approach

Your Role As a salesperson, you are solely responsible for developing business of Edwards brand industrial vacuum pump solutions within the defined territory (Bihar, Odisha, Jharkhand, West Bengal & Bangladesh) allocated to you with an objective of increasing the sales, market presence and market share within the limits of Vacuum Technique structure and guidelines. Along with your sales target you will be responsible for following Main Responsibilities: Serves customers by identifying their needs and engineering adaptations of products, equipment, and services. Provides product or equipment technical and engineering information by answering questions and requests. Establishes new accounts within the defined business territory by identifying potential customers and planning and organizing sales call schedule. Prepares cost estimates by studying all related customer documents, consulting with sales manager. Gains customer acceptance by explaining or demonstrating cost and operations improvements. Submits orders by conferring with technical support staff and costing engineering changes. Develops customer s staff by providing technical information and training. Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. Assure success in the ambition to grow market share and increase consolidated profitability. Conduct forecast review meetings (C4C) and debt collection update meeting with sales Manager. Ensure optimum behaviour and performance of business with the region acting as first point of escalation of business resolution issues. Interact with the VIN (Industrial Vacuum) team to support the development of synergies, the consolidated results of the region and the performance of the Business Area allotted. Manage distributors and brand management as appropriate. Ensure that the requirements of the statutory legislation, government regulations and Edwards policies are applied. Safeguard a safe and healthy working environment. Maintain existing customers with excellent technical support in pre & post bid stages. Develop and maintain close professional relations with branch, dealer, distributor and potential customers to attain goals. Develop and evaluate weekly and monthly sales reports. Monitor sales performance against growth objectives. Maintain an up to date record of customer s correspondences and contacts using the systems provided. Direct sales responsibility for all chemical & process sector customers in Western India. To appoint, motivate & support the activities of company agents & distributors as required. To research potential customers, make introductory promotion visits, carry out Technical & Commercial negotiations to achieve set budget targets. Dealer Operations Monitoring Product training to dealer engineers Keep them updated with relevant technical and product related information. Track dealer performance to ensure that they are performing all sales activities. Periodic review of dealer activities & performance against growth targets Receivables Follow up on outstanding and other required statutory documents. Ensure compliance with bank guarantee, LC procedure. Coordinate with CSO and Accounts department for accounts reconciliation. Key Challenges: Requirement to travel extensively within the business area, Handling OEM s Consistent report to management about the current and future opportunities and plan To succeed, you will need A degree level qualification in Mechanical Engineering / Chemical Engineering or related discipline. Relevant Previous experience : 5+ years experience in capital goods sales like compressor , vacuum pump Knowledge areas/Skills : Value selling, Negotiation skills, Building Relationships, Self-motivated, Sales execution skills. Other requirements : Energetic/Self driven, Profeincey in English & Local Languages. Ability to travel extensively as required by role. Knowledge of vacuum pumping systems (water ring, Oil Lubricated and dry vacuum pumps) is an added advantage. Analytical techniques and computer literacy. Strong written and verbal communication skills in English and speaking skill in both Hindi. Good administrative and personal disciplines to handle multi-task, time- constrained activities, driven by customer requirements. Ability to work as part of a team. Strong presentation and negotiation skills. Self-starter and motivator with a committed approach to meeting the goals of the division. In return, we offer you Have multiple interactions with different stakeholders internally and externally A culture known for respectful interaction, ethical behavior and integrity where sustainability matters Potential to see your ideas realized and to make an impact on technically interesting projects New challenges and new things to learn every day Plenty of opportunities to grow and develop Global job opportunities, as part of the Atlas Copco Group City Kolkata

Exp. - 1 to 6 yrs No Cabs are being provided till we have a minimum of 4 people in the same route. salary slab upto - 45 k. Rotational offs. 9 hours between 6PM to 7AM (IST) 9 hours shift with 1 hour break Call Fatima - 9990683423

Leading Pvt Sector Bank is hiring across Vadodara | Collection Officer Product: Commercial Vehicle/Construction Equipment (CV/CE) Key Responsibilities: Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans. Maintaining customer payment records. Preparing customer financial statements for banks and the state credit department. Writing final notice warnings to customers when payments are not being made. Instituting legal action when customers fail to pay their debt. Responding to customer queries. Optimal qualification for success on the job is: 12th pass and above. Must have vehicle and driving license. Candidate Must have DRA Certificate. Fresher's are most welcome. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines Ability to work successfully as a part of a team Bachelors degree in accounting, business management, or a similar field. Previous experience working as a Collections Officer.. Familiarity with state debt collection laws. Knowledge of payment plans and accounting procedures. Patience and resilience. Ready to travel locally for meeting customers during sales calls. Should have compatible mobile device with a required Android/ iOS version Contact Person - MS. Ekta Trivedi - 9328973957

Roles and Responsibilities Manage debt recovery operations for two-wheeler loan customers through door-to-door visits. Conduct vehicle inspections to verify asset status and identify potential issues. Identify opportunities for improvement in collection processes and implement changes as needed. Walk-In Interview : 23rd May 10:30 AM in Siliguri Branch

Roles and Responsibilities Manage debt collection activities, including field collections and recovery operations. Develop strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal stakeholders to resolve customer issues and disputes. Ensure compliance with regulatory requirements and company policies.

Hiring For Any KYC Process Any Domain - 5.00 LPA GGN Grad/UG's/BE/Btech - Min. 1 Yr. Experience in Any KYC Process Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For Top Bpo's & Captive Units Tech Support, Customer Service, Upselling, Travel Process and few more. Location: Gurgaon & Noida Salary Up to 5LPA + Incentives 24/7 Shifts Both side cabs If Interested call Shreya 8595050095 Nikhil 8882563423 Required Candidate profile Good communication skills is a must. Graduate Fresher can apply.

We Are Hiring For AR Collections Role With Leading ITES Company. Language : Proficient in English (Read + Write + Speak ) Role purpose : > AR Collections > Graduates With Min 1 Year Relevant Experience > Candidate Should not Have any Exam in Next 6 Months > Excellent Communication Skills > Must Be Comfortable for Work From Office > Should Be ok to work in 24x7 Shifts

Hi We are hiring for Leading ITES Company for Collection Process (Accounts Receivable) Job Description Need Minimum 1 year in OTC - Collection Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales , Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Skills Required Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 445

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you impact this role? Put enterprise thinking first, connect the roles agenda to enterprise priorities and balance the needs of customers & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Should possess strong analytical and problem-solving skills and a tremendous will to win Strong relationship building, management and influencing skills Exceptional verbal, written, and interpersonal communication skills Minimum Qualifications: Graduates/Undergraduates with 1-6 years of US Collections experience. Excellent Communication Skill Comfortable working in 24/7 work environment Ensure maximum recovery on Card Member accounts through Inbound/Outbound calls Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels. Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals. Preferred Qualifications: Prior Sales/Collection experience is an add-on.

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom/MCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam workingCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliations Excellent verbal communication and active listening skills.Reach out to customers via phone to address outstanding payments or any related issues.Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom

Responsibilities: * Manage loan portfolio from initial stages to recovery. * Monitor delinquency rates and implement strategies for improvement. * Communicate with borrowers regarding payments and collections. Performance bonus Referral bonus Job/soft skill training

Manage the US clients' post judgment collections/recovery efforts which includes preparation of legal documents Filing litigation - initiating a US lawsuit to resolve a legal dispute as per US bar guidelines Required Candidate profile Should have knowledge of USA collections laws Knowledge of US Debt recovery process is preferred Familiarity with the US Collections rules & regulations such as Fair Debt Collection Practice

Hiring For International Banking Voice And Chat CS Process -5.80 LPA GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Banking Email And Chat Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Apply in Biggest Bpo brands of Gurugram and Noida- 3-9LPA plus lucrative incentives CLIENT 1 : Client Servicing - PROCESS: Product Consultant B2B - Grad/ug with min 1 year of bpo exp with excellent comms required - Upto 9LPA plus perks - 5 days working, fix shift, fix sat sun off, LOCATION: Gurgaon CLIENT 2 : UK Captive Bank - PROCESS: US 1st Party collections - Grads of 2022-24 with min 6 months to max 2 years of exp can apply - SALARY: Upto 45k inhand plus incentives - BOTH SIDE CABS, Insurance, Staff Travel, 24*7 Shifts, LOCATION: Noida CLIENT 3 : Canadian Telecom Sales Process: Inbound/Outbound Telecom Sales Grad/ug with min 1 year of Bpo exp SALARY: 34-36k inhand plus unlimited incentives, earning potential 50k-2 Lakhs per month BOTH SIDE CABS, Night Shifts, LOCATION: Noida/Gurgaon CLIENT 4: US 3rd Party Collection Gurgaon PROCESS: Collections ( 3rd Party) Any Grad/ug with min 1 year of Bpo exp SALARY: 28k plus 15k fix bonus plus unlimited incentives, earning potential 50k-1.5 Lakhs per month BOTH SIDE CABS, Meal, Gym, 7.5 hours of login, Designation of accounts manager LOCATION: Gurgaon CLIENT 5: Global Accommodation Voice PROCESS: Customer Service Voice Grad freshers or grad/ug with min 6 months exp SALARY: Freshers 27k, exp 32k plus incentives upto 15k per month BOTH SIDE CABS, Meal, $300 travel voucher per year, 24/7 Shifts, LOCATION: Gurgaon CLIENT 6. US Automobile Customer Service Graduate/ Undergraduate freshers or with min 1 year of exp Salary - Freshers 30k, exp 35k 5 days working, US Shifts, both side cabs Location - Gurgaon CLIENT 7: Leading ED Tech Process: Educational Councilor Graduate freshers or Grads with min 6 months of domestic sales, upselling exp Salary - Freshers 19k, exp 35k plus unlimited incentives, 30k-1.5 Lakhs per month 6 days working, Day shifts, no cabs Location - Gurgaon CLIENT 8: For freshers PROCESS: Customer Service, Upselling, Sales (Voice), Chat Process We have openings in multiple brands for freshers. Graduates or Undergraduates with good communication skills can apply SALARY: 18-30k inhand plus incentives between 5-40k per month 24/7 Shifts, LOCATION: Gurgaon, CABS, Insurance and many more perks Please read the eligibility criteria and kindly do Not apply for Non Voice, Backend, Work from Home etc. as We Hire for International Voice with Rotational shifts only (Work from Office) If you are a fresher or experienced and excellent in communication skills, we have a job for you in major brands of Gurugram, Noida Just call us on the numbers given below and get the best job options as per your profile. Feel free to refer your friends also who are looking for job in Bpo IF INTERESTED CALL ON - Harsh 7428632283 If your call is not answered please share your cv on WhatsApp on the dialed number and we will call you between 10am-7pm, Mon to Sat