About Debox: Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning, and a people-centered approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses, and midsize corporates. From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking. Role: Junior Consultant / Associate Consultant – Business and Management Consulting Location: Mumbai Travel Requirements: This role requires travel to client sites on an ongoing basis within the city / state / country. Work Experience: 1 Years Post Graduation Qualification: Masters or equivalent with a minimum of 1 years prior experience in Business Operation Management or Consulting Job Description: Continuous Research and understanding of prospective and current clients' business and industry Competitor Benchmarking in terms of practices, processes, and policies Business process understanding, evaluation, and identifying areas of improvements Design and deployment of new initiatives along with the implementation plan (timelines, expected outcome, and measurement of success) Work along with existing and new members of the client team for ground-level execution Set KPIs and tracking mechanisms/systems for performance tracking and timely course corrections Ensure regular follow-ups to ensure deployment timeline achievement Stay updated with best practices, tools, and technology that can improve engagement/project outcome Required Skills: Strong in market, industry, and competitive research and benchmarking Ability to manage and analyze a large set of data and create relevant insights Ability to adapt and understand multiple industries and business models within a short time frame Ability to tackle complex business situations and problems and give solutions Excellent communication and presentation skills, able to concise the communication and presentation to CXOs and Founders Understand key business parameters and impact areas and ensure work done has direct or indirect value addition to key parameters. We will only consider candidates who currently reside in Mumbai, Navi Mumbai, or Thane for this position. Show more Show less
Role: Client Servicing Executive Location: Thane (Mumbai) Work Experience: 0-2 Years Role Objective: The Client Servicing Executive will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox. Job Description: Continuous benchmarking of clients competitors and industry practices Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged Research on industry trends, promotions, business cycles and retention rates Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns Ensure internal checks, dummy testing and overall review is done before going live with all campaigns Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings. Required Skills: Excellent communication and presentation skills Ability to manage various types of clients Good analytical skills and data orientation (should be good with excel and data analysis) Excellent in Time Management Ability to manage and get work done through the teams Show more Show less
InRadius Position: Customer Success Executive Reporting To: Founder's Office – Product & Customer Success Lead Role Objective To build strong and ongoing relationships with employer clients (talent seekers) on the InRadius platform. This role is central to improving employer satisfaction, platform engagement, conversion to paid plans, and long-term retention. The individual will act as the first line of support and relationship-building for employers, ensuring they extract maximum value from the platform. Core Responsibilities 1. Employer Onboarding & Support - Ensure all new employer sign-ups receive proper onboarding via calls, walkthroughs, or WhatsApp support. - Assist employers in completing their company profiles, verifying details, and posting their first job. 2. Engagement & Usage Activation - Monitor platform activity and proactively engage low-activity employers. - Share platform tips, best practices, and success stories to encourage deeper usage. - Follow up on job posting progress and hiring outcomes to close the feedback loop. 3. Paid Plan Conversion - Understand employer hiring needs and pitch relevant paid plans and features. - Share benefits of premium access, visibility boosts, and curated shortlists to convert free users into paying clients. 4. Relationship Building & Retention - Maintain regular contact with employers to build trust and relationship equity. - Handle concerns, feature requests, or dissatisfaction with empathy and prompt resolutions. - Work closely with Product and Growth leads to pass on actionable insights from employers. 5. CRM & Task Management - Maintain detailed activity logs and engagement status in CRM. - Follow daily/weekly schedules for callbacks, emailers, renewals, and retention conversations. - Support periodic reporting on satisfaction and retention metrics. Tools & Skills You'll Use or Learn CRM Tools: Google Sheets / HubSpot (TBD) Communication: WhatsApp, Email, Zoom, Crisp Chat Analytics: Internal Dashboards, Feedback Forms Sales Enablement: Plan Pitching, Objection Handling
Company Description Debox Consulting is a business solutions firm focused on solving problems through data, logical reasoning, and a people-centered approach. We have a proven track record of delivering impactful projects that help scale startups, family-managed businesses, and mid-sized corporates. Some of our successful projects include redesigning the Pan India Supply Chain process for Nippo Batteries and developing InRadius, India's first true hyperlocal job and talent search platform. Our team comprises diverse members with backgrounds in entrepreneurship, human resources, marketing, finance, design, commerce, and technology, all dedicated to driving change and building high-performance organizations. Role Description This is a full-time on-site role for a Junior Developer specializing in Zoho, located in Mumbai. The Junior Developer will be responsible for developing and maintaining Zoho applications, working on integrations, customizing modules, and providing support to the team. Day-to-day tasks include coding, debugging, and implementing features, as well as collaborating with others to ensure seamless project execution. Key Responsibilities Design, build, and maintain custom applications in Zoho Creator. Write efficient and optimized Deluge scripts to automate workflows and business logic. Create custom forms, reports, and dashboards for internal and external users. Integrate Zoho Creator with other Zoho apps and third-party platforms using APIs and webhooks. Collaborate with internal teams to gather requirements and deliver solutions Collaborate closely with the Senior Manager to understand assigned tasks and execute them accurately as per guidance. Test, troubleshoot, and optimize applications for usability and performance. Have a solid grasp of common workflows and validations, implementing standard processes and logic independently while receiving guidance only on more complex scripts and automations. Provide user training and technical documentation. Required Skills Strong hands-on experience with Zoho Creator development. Proficient in Deluge scripting for workflow automation and logic implementation. Understanding of relational databases and form/report relationships in Zoho. Familiarity with the fundamentals of HTML, CSS, and JavaScript, as well as a working knowledge of APIs and webhooks. Exposure to or experience with JavaScript libraries is a plus. Strong problem-solving and analytical skills. Ability to follow instructions, prioritize tasks, and deliver quality work. Job Location: Thane We will only consider candidates who currently reside in Mumbai, Navi Mumbai, or Thane for this position.
Senior Graphic Designer Location:- Thane (Mumbai) Experience:- 2+ Years Qualification:- Bachelor’s or equivalent in Design or Fine Arts --- Role Objective: The Senior Graphic Designer will be instrumental in crafting impactful, original designs that align with brand values and effectively communicate across digital and print platforms. This role demands a nuanced understanding of target audiences, design trends, and marketing goals to produce visually engaging content that enhances user experience, reinforces brand identity, and drives customer engagement and conversions. Job Description: - Competitor Benchmarking:- Continuously analyze competitors and industry practices regarding design and branding to ensure relevance and innovation. - Trend Monitoring:- Stay updated with current design, color, branding, and typography trends to incorporate into projects. - Research:- Gather insights on content trends, ideas, and promotions both within and beyond client industries to inform design strategies. - Mentorship:- Guide and mentor junior team members in the use of cutting-edge design tools to deliver high-quality outputs. - Creative Development: G enerate new design ideas for promotions, content variety, and communication channels aimed at boosting customer engagement and loyalty. - Collaboration:- Work closely with the Client Servicing team to understand key business metrics and evaluate the success of marketing efforts, focusing on engagement rates, open rates, and conversions. - Content Management:- Facilitate the timely completion of monthly content banks for each client to prevent last-minute alterations or requests. Required Skills: - Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, Premiere Pro, After Effects, Figma). - Strong understanding of typography, color theory, composition, and visual storytelling. - Keen eye for detail and the ability to transform briefs into compelling visual narratives. - Excellent communication and presentation skills. - Capacity to brainstorm and develop fresh content ideas quickly. - Strong research skills and an ability to comprehend topics and target audiences effectively. - Exceptional time management skills to meet deadlines efficiently. Please submit your portfolio and cv :- hr@debox.co.in Candidates located in Thane or nearby areas will be given preference.
Company Description Debox Consulting is a business solutions firm focused on solving problems through data, logical reasoning, and a people-centered approach. We have a proven track record of delivering impactful projects that help scale startups, family-managed businesses, and mid-sized corporates. Some of our successful projects include redesigning the Pan India Supply Chain process for Nippo Batteries and developing InRadius, India's first true hyperlocal job and talent search platform. Our team comprises diverse members with backgrounds in entrepreneurship, human resources, marketing, finance, design, commerce, and technology, all dedicated to driving change and building high-performance organizations. We will only consider candidates who currently reside in Mumbai, Navi Mumbai, or Thane for this position. Role Description This is a full-time on-site role for a Junior Developer specializing in Zoho, located in Mumbai. The Junior Developer will be responsible for developing and maintaining Zoho applications, working on integrations, customizing modules, and providing support to the team. Day-to-day tasks include coding, debugging, and implementing features, as well as collaborating with others to ensure seamless project execution. Key Responsibilities Design, build, and maintain custom applications in Zoho Creator. Write efficient and optimized Deluge scripts to automate workflows and business logic. Create custom forms, reports, and dashboards for internal and external users. Integrate Zoho Creator with other Zoho apps and third-party platforms using APIs and webhooks. Collaborate with internal teams to gather requirements and deliver solutions Collaborate closely with the Senior Manager to understand assigned tasks and execute them accurately as per guidance. Test, troubleshoot, and optimize applications for usability and performance. Have a solid grasp of common workflows and validations, implementing standard processes and logic independently while receiving guidance only on more complex scripts and automations. Provide user training and technical documentation. Required Skills Strong hands-on experience with Zoho Creator development. Proficient in Deluge scripting for workflow automation and logic implementation. Understanding of relational databases and form/report relationships in Zoho. Familiarity with the fundamentals of HTML, CSS, and JavaScript, as well as a working knowledge of APIs and webhooks. Exposure to or experience with JavaScript libraries is a plus. Strong problem-solving and analytical skills. Ability to follow instructions, prioritize tasks, and deliver quality work. Job Location: Thane
About Debox: Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning, and a people-centered approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses, and midsize corporates. From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking. Role: Junior Consultant / Associate Consultant – Business and Management Consulting Location: Mumbai Travel Requirements: This role requires travel to client sites on an ongoing basis within the city / state / country. Work Experience: 1-2 Years Post Graduation Qualification: Masters or equivalent with 1-2 years prior experience in Business Operation Management or Consulting Job Description: Continuous Research and understanding of prospective and current clients' business and industry Competitor Benchmarking in terms of practices, processes, and policies Business process understanding, evaluation, and identifying areas of improvements Design and deployment of new initiatives along with the implementation plan (timelines, expected outcome, and measurement of success) Work along with existing and new members of the client team for ground-level execution Set KPIs and tracking mechanisms/systems for performance tracking and timely course corrections Ensure regular follow-ups to ensure deployment timeline achievement Stay updated with best practices, tools, and technology that can improve engagement/project outcome Required Skills: Strong in market, industry, and competitive research and benchmarking Ability to manage and analyze a large set of data and create relevant insights Ability to adapt and understand multiple industries and business models within a short time frame Ability to tackle complex business situations and problems and give solutions Excellent communication and presentation skills, able to concise the communication and presentation to CXOs and Founders Understand key business parameters and impact areas and ensure work done has direct or indirect value addition to key parameters. We will only consider candidates who currently reside in Mumbai, Navi Mumbai, or Thane for this position.
Company Description Debox Consulting is a business solutions firm focused on solving problems through data, logical reasoning, and a people-centered approach. We have a proven track record of delivering impactful projects that help scale startups, family-managed businesses, and mid-sized corporates. Some of our successful projects include redesigning the Pan India Supply Chain process for Nippo Batteries and developing InRadius, India's first true hyperlocal job and talent search platform. Our team comprises diverse members with backgrounds in entrepreneurship, human resources, marketing, finance, design, commerce, and technology, all dedicated to driving change and building high-performance organizations. Role Description This is a full-time on-site role for a Junior Developer specializing in Zoho, located in Mumbai. The Junior Developer will be responsible for developing and maintaining Zoho applications, working on integrations, customizing modules, and providing support to the team. Day-to-day tasks include coding, debugging, and implementing features, as well as collaborating with others to ensure seamless project execution. Key Responsibilities Design, build, and maintain custom applications in Zoho Creator. Write efficient and optimized Deluge scripts to automate workflows and business logic. Create custom forms, reports, and dashboards for internal and external users. Integrate Zoho Creator with other Zoho apps and third-party platforms using APIs and webhooks. Collaborate with internal teams to gather requirements and deliver solutions Collaborate closely with the Senior Manager to understand assigned tasks and execute them accurately as per guidance. Test, troubleshoot, and optimize applications for usability and performance. Have a solid grasp of common workflows and validations, implementing standard processes and logic independently while receiving guidance only on more complex scripts and automations. Provide user training and technical documentation. Required Skills Strong hands-on experience with Zoho Creator development. Proficient in Deluge scripting for workflow automation and logic implementation. Understanding of relational databases and form/report relationships in Zoho. Familiarity with the fundamentals of HTML, CSS, and JavaScript, as well as a working knowledge of APIs and webhooks. Exposure to or experience with JavaScript libraries is a plus. Strong problem-solving and analytical skills. Ability to follow instructions, prioritize tasks, and deliver quality work. Job Location: Thane We will only consider candidates who currently reside in or around Thane for this position.
Debox Consulting is a business solutions firm that focuses on solving problems through data, logical reasoning, and a people-centered approach. With a proven track record of delivering impactful projects to scale startups, family-managed businesses, and mid-sized corporates, some successful projects include redesigning the Pan India Supply Chain process for Nippo Batteries and developing InRadius, India's first true hyperlocal job and talent search platform. Our team comprises diverse members with backgrounds in entrepreneurship, human resources, marketing, finance, design, commerce, and technology, all dedicated to driving change and building high-performance organizations. This is a full-time on-site role for a Junior Developer specializing in Zoho, located in Mumbai. The Junior Developer will be responsible for developing and maintaining Zoho applications, working on integrations, customizing modules, and providing support to the team. Day-to-day tasks include coding, debugging, and implementing features, as well as collaborating with others to ensure seamless project execution. Key Responsibilities: - Design, build, and maintain custom applications in Zoho Creator. - Write efficient and optimized Deluge scripts to automate workflows and business logic. - Create custom forms, reports, and dashboards for internal and external users. - Integrate Zoho Creator with other Zoho apps and third-party platforms using APIs and webhooks. - Collaborate with internal teams to gather requirements and deliver solutions. - Collaborate closely with the Senior Manager to understand assigned tasks and execute them accurately as per guidance. - Test, troubleshoot, and optimize applications for usability and performance. - Have a solid grasp of common workflows and validations, implementing standard processes and logic independently while receiving guidance only on more complex scripts and automations. - Provide user training and technical documentation. Required Skills: - Strong hands-on experience with Zoho Creator development. - Proficient in Deluge scripting for workflow automation and logic implementation. - Understanding of relational databases and form/report relationships in Zoho. - Familiarity with the fundamentals of HTML, CSS, and JavaScript, as well as a working knowledge of APIs and webhooks. - Exposure to or experience with JavaScript libraries is a plus. - Strong problem-solving and analytical skills. - Ability to follow instructions, prioritize tasks, and deliver quality work. Job Location: Thane We will only consider candidates who currently reside in or around Thane for this position.,
As a Junior Developer specializing in Zoho at Debox Consulting in Mumbai, your role will involve designing, building, and maintaining custom applications in Zoho Creator. You will write efficient Deluge scripts to automate workflows and business logic, create custom forms, reports, and dashboards, and integrate Zoho Creator with other Zoho apps and third-party platforms. Collaboration with internal teams, testing, troubleshooting, and user training are also key responsibilities. **Key Responsibilities:** - Design, build, and maintain custom applications in Zoho Creator. - Write efficient and optimized Deluge scripts for workflow automation. - Create custom forms, reports, and dashboards for users. - Integrate Zoho Creator with other Zoho apps and third-party platforms. - Gather requirements and deliver solutions in collaboration with internal teams. - Test, troubleshoot, and optimize applications for usability and performance. - Implement common workflows and validations independently. - Provide user training and technical documentation. **Required Skills:** - Strong hands-on experience with Zoho Creator development. - Proficient in Deluge scripting for workflow automation. - Understanding of relational databases and form/report relationships in Zoho. - Familiarity with HTML, CSS, JavaScript, APIs, and webhooks. - Experience with JavaScript libraries is a plus. - Strong problem-solving and analytical skills. - Ability to prioritize tasks, follow instructions, and deliver quality work. If you are based in or around Thane, we encourage you to apply for this exciting opportunity to work with a dynamic team at Debox Consulting.,
About Debox: Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning, and a people-centered approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses, and midsize corporates. From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking. Role: Junior Consultant / Associate Consultant – Business and Management Consulting Location: Mumbai Travel Requirements: This role requires travel to client sites on an ongoing basis within the city / state / country. Work Experience: 1-2 Years Post Graduation Qualification: Masters or equivalent with 1-2 years prior experience in Business Operation Management or Consulting Job Description: Continuous Research and understanding of prospective and current clients' business and industry Competitor Benchmarking in terms of practices, processes, and policies Business process understanding, evaluation, and identifying areas of improvements Design and deployment of new initiatives along with the implementation plan (timelines, expected outcome, and measurement of success) Work along with existing and new members of the client team for ground-level execution Set KPIs and tracking mechanisms/systems for performance tracking and timely course corrections Ensure regular follow-ups to ensure deployment timeline achievement Stay updated with best practices, tools, and technology that can improve engagement/project outcome Required Skills: Strong in market, industry, and competitive research and benchmarking Ability to manage and analyze a large set of data and create relevant insights Ability to adapt and understand multiple industries and business models within a short time frame Ability to tackle complex business situations and problems and give solutions Excellent communication and presentation skills, able to concise the communication and presentation to CXOs and Founders Understand key business parameters and impact areas and ensure work done has direct or indirect value addition to key parameters. We will only consider candidates who currently reside in Mumbai, Navi Mumbai, or Thane for this position.
Company Description Debox Consulting is a business solutions firm focused on solving problems through data, logical reasoning, and a people-centered approach. We have a proven track record of delivering impactful projects that help scale startups, family-managed businesses, and mid-sized corporates. Some of our successful projects include redesigning the Pan India Supply Chain process for Nippo Batteries and developing InRadius, India's first true hyperlocal job and talent search platform. Our team comprises diverse members with backgrounds in entrepreneurship, human resources, marketing, finance, design, commerce, and technology, all dedicated to driving change and building high-performance organizations. Role Description This is a full-time on-site role for a Junior Developer specializing in Zoho, located in Mumbai. The Junior Developer will be responsible for developing and maintaining Zoho applications, working on integrations, customizing modules, and providing support to the team. Day-to-day tasks include coding, debugging, and implementing features, as well as collaborating with others to ensure seamless project execution. Key Responsibilities Design, build, and maintain custom applications in Zoho Creator. Write efficient and optimized Deluge scripts to automate workflows and business logic. Create custom forms, reports, and dashboards for internal and external users. Integrate Zoho Creator with other Zoho apps and third-party platforms using APIs and webhooks. Collaborate with internal teams to gather requirements and deliver solutions Collaborate closely with the Senior Manager to understand assigned tasks and execute them accurately as per guidance. Test, troubleshoot, and optimize applications for usability and performance. Have a solid grasp of common workflows and validations, implementing standard processes and logic independently while receiving guidance only on more complex scripts and automations. Provide user training and technical documentation. Required Skills Strong hands-on experience with Zoho Creator development. Proficient in Deluge scripting for workflow automation and logic implementation. Understanding of relational databases and form/report relationships in Zoho. Familiarity with the fundamentals of HTML, CSS, and JavaScript, as well as a working knowledge of APIs and webhooks. Exposure to or experience with JavaScript libraries is a plus. Strong problem-solving and analytical skills. Ability to follow instructions, prioritize tasks, and deliver quality work. Job Location: Thane We will only consider candidates who currently reside in or around Thane for this position.
Build strong understanding of the business and areas of operations of Debox and create job descriptions of each unique role Identify various organic and paid sources for hiring needs, ability to use the job portals to identify right talent Reach out and build partnerships with local colleges and skill development institutes for hiring entry level resources Design and deliver Induction covering all 3 verticals of Debox Consulting, Marketing and Tech Identify training and development needs and collaborate with internal or external stakeholders for delivering the trainings Drive policy adherence across the organization and create policy awareness and education Plan annual engagement calendar that covers fun and strategic engagement initiatives Manage the internal HRMS platform and take responsibility of timely sending of offer letters, appointment letters, policy signing, increment letters, experience letters
Company Description Debox is a business solutions firm committed to problem-solving through data, logical reasoning, and a people-centered approach. With a proven track record, we have successfully delivered high-impact projects, including the Pan India Supply Chain process for Nippo Batteries and InRadius, India’s first hyperlocal Job and Talent search platform. We pride ourselves on addressing both business and real-life challenges with innovative solutions. Our team is a diverse blend of expertise spanning entrepreneurship, human resources, marketing, finance, design, commerce, and technology. We are dedicated to driving change and building high-performance organizations and cultures. Role: Software Developer – FullStack Developer (MERN) Location: Thane (Mumbai), this is an on site opportunity. Qualification: Bachelor's or equivalent degree in IT or Computer Science. Job Description: Developing and building micro-services architecture, Developing RESTful services Develop new features and improve existing features of the platform Coding, Implementing, Unit Testing, and Documenting Typescript and Javascript based Services Design, Build and Maintain efficient, reliable and reusable code Performing Code Reviews and ensuring adherence to software development standards Required Skills: At least 1 year of hands-on experience with Javascript, Node and MongoDB. Fluent knowledge of MERN Stack. Working knowledge of GraphQL,Typescript and NextJS. Experience with developing responsive websites for Web, Tablet and Mobile Devices. Experience with Code Review and Unit Testing.
Overview This role focuses on analyzing business processes and requirements to support organizational growth and efficiency. The candidate will collaborate with stakeholders to gather data, identify improvement areas, and assist in implementing solutions that align with business goals. Responsibilities Collect and document business requirements through stakeholder interviews and workshops. Analyze data to identify trends, gaps, and opportunities for process improvements. Support project teams by preparing reports, presentations, and assisting in solution testing. Requirements Strong analytical and problem-solving skills with attention to detail. Good communication skills to interact effectively with cross-functional teams. Basic knowledge of business analysis tools and techniques. Nice-to-Haves Familiarity with data visualization tools like Tableau or Power BI. Understanding of software development lifecycle and Agile methodologies. Proficiency in Microsoft Excel for data analysis.
Company Description Debox is a business solutions firm specializing in addressing complex challenges through data analysis, logical reasoning, and a people-centered approach. We have a proven track record of delivering impactful projects, supporting startups, family-run businesses, and midsize corporations. From enhancing supply chain processes for Nippo Batteries to developing InRadius, India's first hyperlocal job and talent search platform, Debox thrives in crafting innovative and effective solutions. Our team is composed of professionals with diverse backgrounds in entrepreneurship, human resources, marketing, finance, design, and technology. Together, we harness our collective expertise to drive change and shape high-performance organizations and cultures. Overview This role focuses on delivering high-quality customer support by adhering to established professional standards, procedures, and policies. The position involves processing claims and managing customer interactions efficiently while maintaining service level agreements and quality standards. Responsibilities Process customer claims and handle inbound calls following defined process guidelines. Ensure adherence to service level agreements and maintain quality and auditing parameters. Resolve customer inquiries and issues promptly to enhance customer satisfaction. Requirements Basic understanding of professional standards, procedures, and policies relevant to customer support. Strong communication skills to manage calls and customer interactions effectively. Ability to follow process guidelines and maintain quality standards consistently. Nice-to-Haves Experience with customer relationship management (CRM) software. Familiarity with quality auditing and service level monitoring tools. Problem-solving skills to handle complex customer issues.
Company Description Debox is a business solutions firm specializing in addressing complex challenges through data analysis, logical reasoning, and a people-centered approach. We have a proven track record of delivering impactful projects, supporting startups, family-run businesses, and midsize corporations. From enhancing supply chain processes for Nippo Batteries to developing InRadius, India's first hyperlocal job and talent search platform, Debox thrives in crafting innovative and effective solutions. Our team is composed of professionals with diverse backgrounds in entrepreneurship, human resources, marketing, finance, design, and technology. Together, we harness our collective expertise to drive change and shape high-performance organizations and cultures. About the Role We're looking for an experienced Marketing Manager to lead and execute marketing strategies across multiple B2B and B2C brands. The ideal candidate has hands-on experience in performance marketing, social media strategy, and analytics, and has successfully managed both teams and client relationships. Key Responsibilities Plan and execute marketing campaigns across digital channels (Google, Meta, LinkedIn, etc.) Lead a small marketing team, ensuring clear goals, timely execution, and measurable outcomes Collaborate directly with clients to understand their business goals and deliver marketing strategies aligned with performance metrics Develop and optimize social media and content strategies to drive engagement and conversions Analyze campaign performance data and present insights for continuous improvement Requirements Minimum 2 years of experience in marketing, with exposure to both B2B and B2C brands Proven experience in Performance Marketing, Social Media Strategy, and Analytics Strong client-facing communication and presentation skills Experience managing and mentoring a marketing team Ability to work in a fast-paced, collaborative environment
Company Description Debox is a business solutions firm focused on solving complex challenges through data-driven insights, logical reasoning, and a people-centered approach. With a proven track record of high-impact projects, Debox has successfully supported startups, family businesses, and mid-sized corporates in achieving scalable growth. Projects include redesigning nationwide supply chain processes for Nippo Batteries and developing InRadius, a pioneering hyperlocal job and talent search platform in India. Our diverse team combines expertise across various domains like entrepreneurship, human resources, marketing, finance, design, and technology, driving innovation and building high-performance organizational cultures. Based on a foundation of versatility and collaboration, Debox is committed to delivering innovative, transformative solutions for our clients. Role: Growth Specialist Experience: 1 to 2 years Team: Marketing Type: Full time What You’ll Do Run paid campaigns for US-based clients across Meta, Google, and LinkedIn Launch and optimize funnels built for US audiences Drive lead generation and demand campaigns with measurable outcomes Manage marketing automation, email sequences, and retargeting Work with content and creative teams to deliver client-ready assets Run experiments to improve conversion rates and lower CAC Analyze weekly and monthly performance data and present insights Stay updated on US market trends, benchmarks, and platform changes Must-Haves 1 to 2 years of experience in digital or growth marketing Hands-on execution with paid ads and performance reporting Strong understanding of funnels, attribution, and metrics like CAC, CPL, ROAS Comfortable using tools like Google Ads, Meta Ads, GA4, HubSpot, or similar Strong written communication, especially for US audiences Ability to work independently and manage multiple client stakeholders Nice to Have Experience working with US or international clients Content or copywriting experience for a Western audience What Success Looks Like Improved lead quality and lower acquisition costs for client campaigns Clear experiments with documented learnings Predictable growth in pipeline and engagement Happy clients who trust performance, not just reports If you’re hungry to learn, comfortable with hands-on execution, and ready to work with global clients, we’d like to meet you.
Role Overview: Debox Consulting is seeking a Junior Developer specializing in Zoho for a full-time on-site role in Mumbai. As a Junior Developer, you will be responsible for developing and maintaining Zoho applications, customizing modules, and providing support to the team. Your day-to-day tasks will include coding, debugging, implementing features, and collaborating with internal teams to ensure seamless project execution. Key Responsibilities: - Design, build, and maintain custom applications in Zoho Creator. - Write efficient Deluge scripts to automate workflows and business logic. - Create custom forms, reports, and dashboards for internal and external users. - Integrate Zoho Creator with other Zoho apps and third-party platforms using APIs and webhooks. - Collaborate with internal teams to gather requirements and deliver solutions. - Work closely with the Senior Manager to understand assigned tasks and execute them accurately. - Test, troubleshoot, and optimize applications for usability and performance. - Implement standard processes and logic independently, with guidance on more complex scripts. - Provide user training and technical documentation. Qualification Required: - Strong hands-on experience with Zoho Creator development. - Proficiency in Deluge scripting for workflow automation and logic implementation. - Understanding of relational databases and form/report relationships in Zoho. - Familiarity with HTML, CSS, JavaScript, APIs, and webhooks. - Exposure to JavaScript libraries is a plus. - Strong problem-solving and analytical skills. - Ability to follow instructions, prioritize tasks, and deliver quality work. Company Description: Debox Consulting is a business solutions firm focused on solving problems through data, logical reasoning, and a people-centered approach. With a diverse team dedicated to driving change and building high-performance organizations, we have a proven track record of delivering impactful projects for startups, family-managed businesses, and mid-sized corporates. Some successful projects include redesigning the Pan India Supply Chain process for Nippo Batteries and developing InRadius, India's first true hyperlocal job and talent search platform.,
Overview This role focuses on delivering effective recruitment solutions across IT and non-IT sectors, specializing in bulk hiring to meet organizational talent needs. The position requires leveraging industry knowledge and recruitment expertise to source, screen, and place candidates efficiently, ensuring alignment with client requirements and company standards. Responsibilities Manage end-to-end recruitment processes for IT and non-IT roles, including bulk hiring projects. Develop and maintain strong relationships with clients and candidates to understand hiring needs and career aspirations. Utilize various sourcing channels and recruitment tools to identify and engage qualified candidates. Requirements Minimum 3 years of experience in recruitment, with proven expertise in bulk hiring and handling IT and non-IT positions. Strong knowledge of recruitment best practices, candidate sourcing techniques, and applicant tracking systems. Excellent communication, negotiation, and interpersonal skills to manage multiple stakeholders effectively. Nice-to-Haves Experience with recruitment CRM and ATS software such as LinkedIn Recruiter, Naukri, or similar platforms. Ability to work in a fast-paced environment managing multiple recruitment projects simultaneously. Understanding of labor laws and compliance related to recruitment and hiring processes.