About Debox: Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning, and a people-centered approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses, and midsize corporates. From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking. Role: Junior Consultant / Associate Consultant – Business and Management Consulting Location: Mumbai Travel Requirements: This role requires travel to client sites on an ongoing basis within the city / state / country. Work Experience: 1 Years Post Graduation Qualification: Masters or equivalent with a minimum of 1 years prior experience in Business Operation Management or Consulting Job Description: Continuous Research and understanding of prospective and current clients' business and industry Competitor Benchmarking in terms of practices, processes, and policies Business process understanding, evaluation, and identifying areas of improvements Design and deployment of new initiatives along with the implementation plan (timelines, expected outcome, and measurement of success) Work along with existing and new members of the client team for ground-level execution Set KPIs and tracking mechanisms/systems for performance tracking and timely course corrections Ensure regular follow-ups to ensure deployment timeline achievement Stay updated with best practices, tools, and technology that can improve engagement/project outcome Required Skills: Strong in market, industry, and competitive research and benchmarking Ability to manage and analyze a large set of data and create relevant insights Ability to adapt and understand multiple industries and business models within a short time frame Ability to tackle complex business situations and problems and give solutions Excellent communication and presentation skills, able to concise the communication and presentation to CXOs and Founders Understand key business parameters and impact areas and ensure work done has direct or indirect value addition to key parameters. We will only consider candidates who currently reside in Mumbai, Navi Mumbai, or Thane for this position. Show more Show less

Role: Client Servicing Executive Location: Thane (Mumbai) Work Experience: 0-2 Years Role Objective: The Client Servicing Executive will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox. Job Description: Continuous benchmarking of clients competitors and industry practices Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged Research on industry trends, promotions, business cycles and retention rates Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns Ensure internal checks, dummy testing and overall review is done before going live with all campaigns Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings. Required Skills: Excellent communication and presentation skills Ability to manage various types of clients Good analytical skills and data orientation (should be good with excel and data analysis) Excellent in Time Management Ability to manage and get work done through the teams Show more Show less

InRadius Position: Customer Success Executive Reporting To: Founder's Office – Product & Customer Success Lead Role Objective To build strong and ongoing relationships with employer clients (talent seekers) on the InRadius platform. This role is central to improving employer satisfaction, platform engagement, conversion to paid plans, and long-term retention. The individual will act as the first line of support and relationship-building for employers, ensuring they extract maximum value from the platform. Core Responsibilities 1. Employer Onboarding & Support - Ensure all new employer sign-ups receive proper onboarding via calls, walkthroughs, or WhatsApp support. - Assist employers in completing their company profiles, verifying details, and posting their first job. 2. Engagement & Usage Activation - Monitor platform activity and proactively engage low-activity employers. - Share platform tips, best practices, and success stories to encourage deeper usage. - Follow up on job posting progress and hiring outcomes to close the feedback loop. 3. Paid Plan Conversion - Understand employer hiring needs and pitch relevant paid plans and features. - Share benefits of premium access, visibility boosts, and curated shortlists to convert free users into paying clients. 4. Relationship Building & Retention - Maintain regular contact with employers to build trust and relationship equity. - Handle concerns, feature requests, or dissatisfaction with empathy and prompt resolutions. - Work closely with Product and Growth leads to pass on actionable insights from employers. 5. CRM & Task Management - Maintain detailed activity logs and engagement status in CRM. - Follow daily/weekly schedules for callbacks, emailers, renewals, and retention conversations. - Support periodic reporting on satisfaction and retention metrics. Tools & Skills You'll Use or Learn CRM Tools: Google Sheets / HubSpot (TBD) Communication: WhatsApp, Email, Zoom, Crisp Chat Analytics: Internal Dashboards, Feedback Forms Sales Enablement: Plan Pitching, Objection Handling

Company Description Debox Consulting is a business solutions firm focused on solving problems through data, logical reasoning, and a people-centered approach. We have a proven track record of delivering impactful projects that help scale startups, family-managed businesses, and mid-sized corporates. Some of our successful projects include redesigning the Pan India Supply Chain process for Nippo Batteries and developing InRadius, India's first true hyperlocal job and talent search platform. Our team comprises diverse members with backgrounds in entrepreneurship, human resources, marketing, finance, design, commerce, and technology, all dedicated to driving change and building high-performance organizations. Role Description This is a full-time on-site role for a Junior Developer specializing in Zoho, located in Mumbai. The Junior Developer will be responsible for developing and maintaining Zoho applications, working on integrations, customizing modules, and providing support to the team. Day-to-day tasks include coding, debugging, and implementing features, as well as collaborating with others to ensure seamless project execution. Key Responsibilities Design, build, and maintain custom applications in Zoho Creator. Write efficient and optimized Deluge scripts to automate workflows and business logic. Create custom forms, reports, and dashboards for internal and external users. Integrate Zoho Creator with other Zoho apps and third-party platforms using APIs and webhooks. Collaborate with internal teams to gather requirements and deliver solutions Collaborate closely with the Senior Manager to understand assigned tasks and execute them accurately as per guidance. Test, troubleshoot, and optimize applications for usability and performance. Have a solid grasp of common workflows and validations, implementing standard processes and logic independently while receiving guidance only on more complex scripts and automations. Provide user training and technical documentation. Required Skills Strong hands-on experience with Zoho Creator development. Proficient in Deluge scripting for workflow automation and logic implementation. Understanding of relational databases and form/report relationships in Zoho. Familiarity with the fundamentals of HTML, CSS, and JavaScript, as well as a working knowledge of APIs and webhooks. Exposure to or experience with JavaScript libraries is a plus. Strong problem-solving and analytical skills. Ability to follow instructions, prioritize tasks, and deliver quality work. Job Location: Thane We will only consider candidates who currently reside in Mumbai, Navi Mumbai, or Thane for this position.