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0.0 - 3.0 years

4 - 8 Lacs

Pune

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Grade J - Office/ Core Responsible for providing customer service support to help to ensure maximum customer satisfaction, assisting the team in providing a communicative link between our products/services and our customers and building an accurate understanding of the customers needs and expectations. Job Description: As the world and bp are changing, the Finance, Business & Technology (FBT) organization has a vital role to deliver business solutions that result in great outcomes for bp. Our mission is to create innovative solutions to transform BP, driven by inspired people in a multifaceted environment. We will innovate to transform, and we will deliver this through our five strategic priorities: transform services, digital innovator, deliver increased value, invest in people s futures, end customer focused - enabled by our colleagues, culture, attitude and our values and behaviors. The Account Receivable Junior Analyst is accountable for timely and accurate recording of cash receipts, direct debit run and match invoices into the AR ledgers. The main responsibility is to post cash to outstanding invoices and undertake the reconciliation of a variety of currency account reconciliations, added to several specific accounting tasks from simple to medium transactions. Acting as support to the collections team, to ensure customer accounts are supervised are tightly controlled and aligned with BP Policy. This includes regular contact with internal / external collaborators to reach yearly goals / targets. Prepare documents for period close while ensuring adherence to policies and procedures in the drive for exceptional customer service, operational excellence and compliance. Build up and maintain professional relationship with Business Partners. Key Accountabilities and challenges: Perform the day-to-day processing of cheques, Direct Debit run, EFT/wire transfers, AR transactions to ensure that cash receipts are recorded in the AR ledger on an effective, up-to-date and accurate manner. Review and process refund transactions, deductions and other differences in adherence with the policy. Review of auto posted transactions Issue debit notes and credit notes in adherence to the policy. Timely allocation of incoming payments, unapplied cash, and research on payment discrepancies Take care of a wide variety of ad-hoc queries and monitoring of customers accounts consistent with BP s credit standards. Responsible for researching and resolving problems within designated guidelines and researching through multiple database resources and coordinating with collection teams /and or directly with customers as vital. Maintaining the action to track and resolve outstanding A/R, Collections activities / issues which need immediate attention in coordination with different customers. Review the weekly and monthly bank reconciliation to ensure no unidentified deposit and keeping tracks and reconciles daily/monthly AR balance Essential Education & Experience: Graduate degree or equivalent experience in Economics, Business, Finance, Accounting or related field with relevant language skills. Previous accounts receivable, cash application, master data or data analytical /customer service experience (2+ years) Shared service center experience Experience dealing/working with sales and external customers Good Analytical and numerical skills with financial accounting experience. Relevant systems knowledge AS 400 and SAP English, B2-C1 Skills and competencies: Good interpersonal, influential and decision-making skills to manage and maintain good relationships with key collaborators. Able to deal with complex situations while maintaining the right balance of customer and business focus Able to consistently review and adapt approach and style to meet ever changing requirements. Able to manage conflicting work issues and deadlines to ensure deliveries are met and knows when to bring up urgent matter in a timely manner. Able to prioritize, handle urgent issues and situations, following through to resolution in a timely manner and focusing efforts to deliver business value, advancing properly if needed Able to produce consistently high-quality information within tight deadlines Being able to work under fast paced environment Detail oriented

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1.0 - 6.0 years

3 Lacs

Pune

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Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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1.0 - 6.0 years

2 Lacs

Amritsar

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Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests personal checks and travelers checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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4.0 - 7.0 years

4 - 7 Lacs

Jaipur

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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. We are inviting applications for the role of AM, Accounts Payable Responsibilities • Deliver service in line with agreed controls and procedures to ensure high-level customer service for internal and external customers • Process invoices with PO, buy-sell Process (Post GRs manually) • Reconcile vendor statements, GIRIR clearing and Debit balances • Ensure quality of AP processes, handling of all not compliant and not standard processes within the country Qualifications we seek in you Minimum qualifications • MBA Finance (with B.Com as Graduation) • Relevant Experience Preferred qualifications • Excellent written and verbal communication skills • Proficient in MS Office applications, especially in MS excel • Scope for working under various ERP Packages - JDE & SAP Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 3.0 years

2 - 5 Lacs

Bhiwandi

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Compliance & Return Filing Prepare and file monthly, quarterly, and annual GST returns (GSTR-1, GSTR-3B, GSTR-9, GSTR-9C, etc.) Ensure timely payment of GST liabilities and proper availment/utilization of input tax credit (ITC) Reconciliation Perform monthly reconciliation of GSTR 2B vs. Purchase Register and GSTR 1 vs. Books Identify mismatches and follow up with vendors for corrections Documentation & Reporting Maintain accurate GST records, tax invoices, credit/debit notes, e-way bills, and e-invoice compliance Generate periodic MIS reports for management review

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5.0 - 6.0 years

5 - 9 Lacs

Mumbai

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;:" Location-JNPT, Navi Mumbai Your Responsibilities Daily Contract booking in ERP Oil soft (Purchase & Sale) Follow up with Trader s for passing contract Hard copies Contract, follow up with buyer for payment confirmation, Advance receipt allocation Follow Up with Warehouse/Terminal for loading/Unloading Updating of daily report Tracking the payment of Supplier /Customers against sale & purchased Maintain contract wise LDOD and get approval for extension wherever required. Prepare Debit & Credit Note. Prepare Daily Purchase & Sales Report & sent to reporting Managers. Daily visit to the terminals and coordinate the lifting and stock Daily coordination with surveyors Invoice and Eway bills to the customer Delivery order issuance and tracking Bond to bond sale and purchase Your profile A Graduate with 5-6 years of relevant experience. Good command over MS Excel ERP User experience is a must Diversity, equity, inclusion and belonging are cornerstones of ADM s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here:

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3.0 - 4.0 years

4 - 5 Lacs

Bengaluru

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Join our dynamic team in Customer Resolution Services, where your analytical skills will drive exceptional customer experiences. As part of the Centralized Transaction Operations, youll play a crucial role in resolving complex customer claims, ensuring satisfaction and minimizing losses. Elevate your career with us and make a meaningful impact in the Consumer and Community Banking sector. Job Summary As a Customer Resolution Specialist within the Centralized Transaction Operations team, you will enhance the customer experience by researching and resolving claims such as amount mismatches and missing deposits. You will make informed decisions on customer requests, processing debit/credit adjustments to prevent losses. Your strong analytical and decision-making skills will be essential in maintaining customer satisfaction and operational efficiency. Job Responsibilities Research and process debit/credit adjustments by contacting clearing partners. Provide high-quality servicing of research requests for customers and internal departments. Evaluate and analyze data from multiple sources in a fast-paced environment. Identify and escalate issues promptly. Monitor requests for age and provide updates as needed. Research and report suspicious transactions through detailed account analysis. Follow banking guidelines provided by the Federal Government diligently. Analyze cases and apply resolution methods per SOP guidelines. Refer complex issues to subject matter experts and team leaders. Enhance customer experience by meeting accuracy levels and reducing resolution time. Ensure processing discipline and respond to escalations urgently. Required Qualifications, Capabilities, and Skills Demonstrate exhaustive knowledge in CRS. Possess MS Office skills. Exhibit strong oral and written communication skills. Adapt to change effectively. Focus on client needs and customer care practices. Pay attention to detail consistently. Solve problems efficiently. Preferred Qualifications, Capabilities, and Skills Graduate in Commerce or any stream with 3-4 years of banking experience. Show expertise in process/business knowledge. Work well as part of a team. Understand business processes and procedures. Manage time effectively for BAU and other initiatives. Maintain a flexible attitude towards working hours. Join our dynamic team in Customer Resolution Services, where your analytical skills will drive exceptional customer experiences. As part of the Centralized Transaction Operations, youll play a crucial role in resolving complex customer claims, ensuring satisfaction and minimizing losses. Elevate your career with us and make a meaningful impact in the Consumer and Community Banking sector. Job Summary As a Customer Resolution Specialist within the Centralized Transaction Operations team, you will enhance the customer experience by researching and resolving claims such as amount mismatches and missing deposits. You will make informed decisions on customer requests, processing debit/credit adjustments to prevent losses. Your strong analytical and decision-making skills will be essential in maintaining customer satisfaction and operational efficiency. Job Responsibilities Research and process debit/credit adjustments by contacting clearing partners. Provide high-quality servicing of research requests for customers and internal departments. Evaluate and analyze data from multiple sources in a fast-paced environment. Identify and escalate issues promptly. Monitor requests for age and provide updates as needed. Research and report suspicious transactions through detailed account analysis. Follow banking guidelines provided by the Federal Government diligently. Analyze cases and apply resolution methods per SOP guidelines. Refer complex issues to subject matter experts and team leaders. Enhance customer experience by meeting accuracy levels and reducing resolution time. Ensure processing discipline and respond to escalations urgently. Required Qualifications, Capabilities, and Skills Demonstrate exhaustive knowledge in CRS. Possess MS Office skills. Exhibit strong oral and written communication skills. Adapt to change effectively. Focus on client needs and customer care practices. Pay attention to detail consistently. Solve problems efficiently. Preferred Qualifications, Capabilities, and Skills Graduate in Commerce or any stream with 3-4 years of banking experience. Show expertise in process/business knowledge. Work well as part of a team. Understand business processes and procedures. Manage time effectively for BAU and other initiatives. Maintain a flexible attitude towards working hours.

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0.0 - 2.0 years

2 - 4 Lacs

Pune

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Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests personal checks and travelers checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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7.0 - 9.0 years

8 - 12 Lacs

Hyderabad

Work from Office

About Burgundy Private Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments. The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients About the Role The role of a Service Partner is to support the team of Burgundy Private bankers and Managing Partners to onboard new clients and to service the existing clients Key Responsibilities Provide High quality of sales support to the team of RM mainly focused on getting appointments for RM and supporting RM for serving their clients Handle clients query related to RM s portfolio in a positive, timely and appropriate manner. The aim is to resolve customer s query at the first point of contact and minimize referrals to the RM for routine transaction Adhere to all process and controls to identify and mitigate risk and ensures timely escalation /of control issues Responsible for improving the credit card and debit card funding of accounts true rate and ensuring NTBs with atleast 3 PPCs Comply with local regulations in all aspects of strategy sales process, client correspondence, financial promotion, administration, and complaint handling Zero discrepancy in documentation for new accounts. Ensure mobile registration with minimum 4 PPCs on ETB accounts and ensuring every migrated Accounts has a burgundy debit card. Achieve the operational standards for the business and work within agreed procedures and guidelines displaying high level of integrity at all times Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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1.0 - 6.0 years

3 - 8 Lacs

Kolkata, Mumbai, New Delhi

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Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests personal checks and travelers checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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5.0 - 7.0 years

3 - 4 Lacs

Mumbai

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Monthly reconciliation of TDS with books, Uploading and filing TDS challans/bank entries Filing TDS returns for all companies, Dispatching TDS certificates, Handling TDS default notices Processing PT payments for all companies, Uploading PT return challans Monthly GST working and Processing GST payments via journal vouchers for all companies Monthly GST reconciliation for all companies & Internal coordination for GST bills not received Follow-up emails with parties and Resolving internal auditor queries Entry for purchases, expenses, credit notes, and debit notes Entry of all expenses, including utility bills and Entry for set-off of liabilities B. Com / M. Com / CPT/ IPCE Good knowledge of Accounts / Accounting Softwares & ERP. Fluent in Written & Oral English Well versed with Computer. Central and Harbour line candidates, prefer Chembur and Ghatkopar nearby candidates Experience: Min 5 - 7 Years Job Location : Head office at Chembur, Mumbai.

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2.0 - 5.0 years

2 - 4 Lacs

Gurugram

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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of Process Developer, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and resolve unidentified cash and manage end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Freshers are eligible • Good at English language skills (verbal and written) • Meaningful Experience Preferred qualifications • Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) • Significant experience in Accounts Receivable/Order to Cash Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 5.0 years

2 - 3 Lacs

Warangal

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of PD, Order to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and resolve unidentified cash and lead end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Meaningful Experience Preferred qualifications • Excellent English language skills (verbal and written) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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1.0 - 4.0 years

3 - 6 Lacs

Pune

Work from Office

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests personal checks and travelers checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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1.0 - 6.0 years

3 - 8 Lacs

Pune

Work from Office

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests personal checks and travelers checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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2.0 - 5.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how werescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technology services andsolutions company that delivers lasting value for leading enterprises globally.Through our deep business knowledge, operational excellence, and cutting-edgesolutions we help companies across industries get ahead and stay ahead. Poweredby curiosity, courage, and innovation , our teams implement data,technology, and AI to create tomorrow, today. Inviting applications for the role of Process Developer, Order to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and resolve unidentified cash and lead end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Meaningful Experience Preferred qualifications • Excellent English language skills (verbal and written) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not chargefees to process job applications and applicants are not required to pay toparticipate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining.

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2.0 - 6.0 years

2 - 4 Lacs

Mumbai

Work from Office

Coordinator Sea Import Clearance: 1. To receive pre-alert documents from Customers/Freight Forwarders and forwarding / sharing those with Manifesting Team for checklist drafting. 2. To communicate with customer for further requirement related to their import goods & arranging final approval of checklist for BE manifestation/submission. 3. To look & follow-up further clearance planning, arrangement of SL debit note, CFS charges, Stamp Duty, Customs Duty etc. 4. Vouchers Bookings in system & forwarding payments requisition to the account department. 5. To prepare & maintain DSR as per customer/s requirement. 6. To keep follow-up for DO, Vendors’ Invoices, closing of Not over Cheques & Suppliers Bill in system. 7. To keep follow-up for shipping Line’s Security Deposits, Invoices, refund. 8. To keep follow-up with Transporter for their Invoices, LR copy, Empty Drop-off charges etc. 9. To be responsible to establish proper communication & coordination with Customers, SL, CFS, Transportation, CFS staff, Testing Agencies etc. Coordinator Air Import Clearance: 1. Looking into the pending activity reports & action on the same 2. Update the reports properly and followup on regular basis for clearance on Priority basis. 3. Follow-up with Consignee for pending payments and coordinate with Credit control department. 4. Implement ways for expense control 5. Oversee the billing of large shipments 6. Build strong relationship with Consignee / CFS / AIRLINES 7. For any escalations – follow the escalation matrix 8. Get involved directly into major business & shipments 9. Strongly follow the SOP for all customers 10. Plan daily work and prioritize the same as the need be. 11. Work efficiently towards achieving the department Service Excellence

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5.0 - 10.0 years

6 - 9 Lacs

Hyderabad

Work from Office

SUMMARY Job Role: Business Analyst With Payments (Cards/ATM) Professionals Location: Hyderabad Experience: 5+ years Must - Have The candidate should possess at least 3.5 years of relevant experience as a Business Analyst with Payments (Cards/ATM) and Oracle/PLSQL. Domain Preferences: BFSI Technical Skills Knowledge and experience in Cards domain is preferable, particularly in PLSQL Proficiency with ISO-8583 message format Familiarity with Protocols, Message format, and processes for interacting with VISA, MASTERCARD, and RuPay Business Analyst with experience in banking, Cards Domain, Switching, and preference to Card Management System Understanding of software development life cycle Knowledge and understanding of UNIX, SQL, IIS, HSM (Hardware Security Module), APIs, and Middleware Skilled in developing stored procedures, analytical functions, Indexes, partition tables, functions, triggers, views, cursors, packages, exceptions, joins, subqueries, constraints, and set operators Exposure to Financial Domain, Credit/Debit/Prepaid cards business, and Payment industry Responsible for Business Requirement Gathering, monitoring SIT, UAT, error simulation Code deployment in UAT/Production environment testing in UAT/PREPROD Platforms Responsible for reviewing Test cases and regular updates to stakeholders on Project status Ability to coordinate with internal and external teams Exposure to TCP-IP, HTTP, HTTPS, and S2S communication protocol Knowledge of LB, Web server, and App Server working Knowledge and experience in working in Cloud Platforms like Azure, AWS, and GCP

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1.0 - 6.0 years

3 - 8 Lacs

Chennai

Work from Office

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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2.0 - 5.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Readyto shape the future of work? At Genpact, we don'tjust adapt to change we drive it. AI and digital innovation are redefiningindustries and were leading the charge. Genpact’s AI Gigafactory, ourindustry-first accelerator, is an example of how were scaling advancedtechnology solutions to help global enterprises work smarter, grow faster, andtransform at scale. From large-scale models to agentic AI, our breakthroughsolutions tackle companies most complex challenges. If you thrive in afast-moving, tech-driven environment, love solving real-world problems, andwant to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) isan advanced technology services and solutions company that delivers lastingvalue for leading enterprises globally. Through our deep business knowledge,operational excellence, and cutting-edge solutions we help companies acrossindustries get ahead and stay ahead. Powered by curiosity, courage, andinnovation , our teams implement data, technology, and AI to createtomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, andFacebook Inviting applications for the role of Process Developer, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and resolve unidentified cash and manage end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Freshers are eligible • Good at English language skills (verbal and written) • Meaningful Experience Preferred qualifications • Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) • Significant experience in Accounts Receivable/Order to Cash Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not chargefees to process job applications and applicants are not required to pay toparticipate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining.

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3.0 - 7.0 years

4 - 5 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today. Inviting applications for the role of Management Trainee, Accounts Receivables – Gross Debit Management In this role, we are looking for Management Trainee who’s main responsibility is to Perform invoice matching using excel spreadsheets and will be able to review and validate accounts receivables and accounts payables invoices for accuracy, reconciliation of debit and credit transactions as per accounting standard. Responsibilities • Must have a strong understanding of both Accounts Receivable and Accounts Payable processes • Review and validate Accounts Receivable (AR) and Accounts Payables (AP) invoices for accuracy • Reconcile debit and credit transactions as per the accounting standard • Perform invoice matching using Excel spreadsheets • Coordinate with cross-functional teams to resolve invoice clearance issues • Implement process improvements to enhance customer satisfaction • Analyze and optimize accounts receivable workflows to reduce processing time • Achieve daily productivity targets of processed invoices with 99% accuracy Additional Responsibilities • Collaborate with Quality team on performing process Audits as per the agreed sample size and agreed frequency • Act as a Subject Matter Expert/mentor/buddy and provide guidance/ support to the other team members • Keep the SOP documentation updated as per the identified changes in the process and submit for regular review and approval • Review /update Root Cause Analysis (RCA) provided by the accountant and work with Client-SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated • Identify anomalies, gaps in the process and explore potential opportunities for process improvement Qualifications we seek in you! Minimum Qualifications • Degree in Finance/Accounting/Business management or other related areas • Experience in finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience • Strong detail-orientation with a penchant for data accuracy • Ability to research, interpret and reconcile data • Strong communication skills, both written and verbal • Good interpersonal skills and team player • Ability to take initiatives, meet tight deadlines and prioritize workload • Proficient in Microsoft Excel is a must • Worked in an international environment. • Critical thinking skills with an ability to analyze data, and an eye for details. • Comfortable to work with US based clients, US shift hours and 100% Work from Office Preferred Skills • Working with Microsoft Oracle is preferred • Knowledge of Microsoft Excel at an advanced level, including Macros, index/match, HLOOKUP, VBA, data links, etc. will be added advantage. Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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5.0 - 8.0 years

7 - 10 Lacs

Panipat

Work from Office

About Burgundy Private Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments. The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients About the Role The role of a Service Partner is to support the team of Burgundy Private bankers and Managing Partners to onboard new clients and to service the existing clients Key Responsibilities Provide High quality of sales support to the team of RM mainly focused on getting appointments for RM and supporting RM for serving their clients Handle clients query related to RM s portfolio in a positive, timely and appropriate manner. The aim is to resolve customer s query at the first point of contact and minimize referrals to the RM for routine transaction Adhere to all process and controls to identify and mitigate risk and ensures timely escalation /of control issues Responsible for improving the credit card and debit card funding of accounts true rate and ensuring NTBs with atleast 3 PPCs Comply with local regulations in all aspects of strategy sales process, client correspondence, financial promotion, administration, and complaint handling Zero discrepancy in documentation for new accounts. Ensure mobile registration with minimum 4 PPCs on ETB accounts and ensuring every migrated Accounts has a burgundy debit card. Achieve the operational standards for the business and work within agreed procedures and guidelines displaying high level of integrity at all times Qualifications Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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5.0 - 8.0 years

7 - 10 Lacs

Chandigarh

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About Burgundy Private Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments. The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients About the Role The role of a Service Partner is to support the team of Burgundy Private bankers and Managing Partners to onboard new clients and to service the existing clients Key Responsibilities Provide High quality of sales support to the team of RM mainly focused on getting appointments for RM and supporting RM for serving their clients Handle clients query related to RM s portfolio in a positive, timely and appropriate manner. The aim is to resolve customer s query at the first point of contact and minimize referrals to the RM for routine transaction Adhere to all process and controls to identify and mitigate risk and ensures timely escalation /of control issues Responsible for improving the credit card and debit card funding of accounts true rate and ensuring NTBs with atleast 3 PPCs Comply with local regulations in all aspects of strategy sales process, client correspondence, financial promotion, administration, and complaint handling Zero discrepancy in documentation for new accounts. Ensure mobile registration with minimum 4 PPCs on ETB accounts and ensuring every migrated Accounts has a burgundy debit card. Achieve the operational standards for the business and work within agreed procedures and guidelines displaying high level of integrity at all times Qualifications Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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5.0 - 8.0 years

7 - 10 Lacs

Noida

Work from Office

About Burgundy Private Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments. The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients About the Role The role of a Service Partner is to support the team of Burgundy Private bankers and Managing Partners to onboard new clients and to service the existing clients Key Responsibilities Provide High quality of sales support to the team of RM mainly focused on getting appointments for RM and supporting RM for serving their clients Handle clients query related to RM s portfolio in a positive, timely and appropriate manner. The aim is to resolve customer s query at the first point of contact and minimize referrals to the RM for routine transaction Adhere to all process and controls to identify and mitigate risk and ensures timely escalation /of control issues Responsible for improving the credit card and debit card funding of accounts true rate and ensuring NTBs with atleast 3 PPCs Comply with local regulations in all aspects of strategy sales process, client correspondence, financial promotion, administration, and complaint handling Zero discrepancy in documentation for new accounts. Ensure mobile registration with minimum 4 PPCs on ETB accounts and ensuring every migrated Accounts has a burgundy debit card. Achieve the operational standards for the business and work within agreed procedures and guidelines displaying high level of integrity at all times Qualifications Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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7.0 - 9.0 years

9 - 11 Lacs

Bengaluru

Work from Office

About Burgundy Private Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments. The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients About the Role The role of a Service Partner is to support the team of Burgundy Private bankers and Managing Partners to onboard new clients and to service the existing clients Key Responsibilities Provide High quality of sales support to the team of RM mainly focused on getting appointments for RM and supporting RM for serving their clients Handle clients query related to RM s portfolio in a positive, timely and appropriate manner. The aim is to resolve customer s query at the first point of contact and minimize referrals to the RM for routine transaction Adhere to all process and controls to identify and mitigate risk and ensures timely escalation /of control issues Responsible for improving the credit card and debit card funding of accounts true rate and ensuring NTBs with atleast 3 PPCs Comply with local regulations in all aspects of strategy sales process, client correspondence, financial promotion, administration, and complaint handling Zero discrepancy in documentation for new accounts. Ensure mobile registration with minimum 4 PPCs on ETB accounts and ensuring every migrated Accounts has a burgundy debit card. Achieve the operational standards for the business and work within agreed procedures and guidelines displaying high level of integrity at all times Qualifications Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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