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5.0 - 10.0 years
0 Lacs
indore, madhya pradesh
On-site
As the Branch Head Automobile, you will be responsible for overseeing the overall management and operational excellence of the branch. Your primary goal will be to ensure the achievement of sales and service targets, profitability, and high levels of customer satisfaction. You will lead a team responsible for various functions such as sales, service, parts, finance, and administration, while ensuring compliance with organizational policies and regulatory requirements. Your key responsibilities will include managing the day-to-day operations of the branch, monitoring and maintaining accurate records of activities, and ensuring optimal resource utilization. You will develop and implement strategies to achieve sales and revenue targets, identify new business opportunities, and monitor sales performance. Additionally, you will focus on delivering superior customer service, addressing customer complaints effectively, and enhancing customer satisfaction and loyalty. In terms of team leadership and human resource management, you will lead, mentor, and develop branch personnel to achieve performance goals. You will conduct performance appraisals, implement training plans, and foster a culture of accountability and teamwork. Financial management will also be a key aspect of your role, including monitoring financial performance, preparing operational reports, and implementing cost-control measures. Compliance with company policies, legal regulations, and safety standards will be essential, along with maintaining proper documentation for audits. You will also manage relationships with stakeholders and vendors, coordinate with marketing teams, and represent the branch in various corporate and industry engagements. To excel in this role, you should have a Bachelor's degree in Business Administration or related field, demonstrated leadership abilities, and a strong understanding of automobile sales and service operations. Excellent communication, interpersonal, and negotiation skills are crucial, along with proficiency in MS Office and dealership management software. Key competencies for this position include strategic planning, leadership, customer orientation, operational excellence, financial acumen, and problem-solving skills. This is a full-time, permanent position with cell phone reimbursement benefits and an in-person work location.,
Posted 3 days ago
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