6 Deal Operations Jobs

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Role: The Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management, workflow expertise, and process governance to ensure SLA adherence, quality, and team productivity. Key Responsibilities Manage day-to-day operations for assigned workflow(s), ensuring SLA compliance (Productivity, Accuracy, TAT). Drive team huddles, daily governance checks, and workflow prioritization. Provide floor support to resolve process queries and act as SME for the team. Conduct regular RCA discussions for errors, implement cor...

Operations Team Lead Role The Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management, workflow expertise, and process governance to ensure SLA adherence, quality, and team productivity. Key Responsibilities Manage day-to-day operations for assigned workflow(s), ensuring SLA compliance (Productivity, Accuracy, TAT). Drive team huddles, daily governance checks, and workflow prioritization. Provide floor support to resolve process queries and act as SME for the team. Conduct regular RCA discussions for e...

Sr. Quality Analyst Role Objective The Senior Quality Analyst is responsible for ensuring the accuracy, compliance, and quality of order forms and contracts processed under Googles Deal Operations workflows. The role involves performing detailed audits, identifying process gaps, driving root cause analysis (RCA), and collaborating with cross-functional teams to reduce error leakage and enhance first-pass yield. The Senior QA also mentors junior QAs and supports continuous improvement initiatives to maintain best-in-class quality standards. Key Responsibilities Audit & Compliance Perform in-depth QA checks across workflows (Request Validation Form, Order Validation Form, Pre-Booking, and Post...

Sr. Quality Analyst Role Objective The Senior Quality Analyst is responsible for ensuring the accuracy, compliance, and quality of order forms and contracts processed under Googles Deal Operations workflows. The role involves performing detailed audits, identifying process gaps, driving root cause analysis (RCA), and collaborating with cross-functional teams to reduce error leakage and enhance first-pass yield. The Senior QA also mentors junior QAs and supports continuous improvement initiatives to maintain best-in-class quality standards. Key Responsibilities Audit & Compliance Perform in-depth QA checks across workflows (Request Validation Form, Order Validation Form, Pre-Booking, and Post...

Job Description Skill Deal Ops Lead Role / Tier: - Deal Ops Lead / Tier 2 Job Description The Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management, workflow expertise, and process governance to ensure SLA adherence, quality, and team productivity. Key Responsibilities Manage day-to-day operations for assigned workflow(s), ensuring SLA compliance (Productivity, Accuracy, TAT). Drive team huddles, daily governance checks, and workflow prioritization. Provide floor support to resolve process queries an...