Dy Manager/Manager-Customer Services(Technical CRM) Brigade Enterprises Limited

8.0 - 10.0 years

6 - 15 Lacs

bengaluru

Work from Office

Inspection, registration & Handover formalities of all apartments. Coordination with legal, collection, project & FM team to ensure class quality & comfortable transition process. Attending customer grievances & resolve within TAT in coordination with projects & FM team, creating best in class environment while attending possession clients as per guidelines. Capturing all customers grievances & general queries in CRM database and SFDC for further reference & tracking. Overall interdepartmental coordination to ensure customer satisfaction & circulating MIS. To ensure handover of flat is managed well and documentation of every interaction updated in system for future reference. Build high qual...

Posted 1 month ago

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Dy Manager- Customer Services(Technical CRM) Brigade Group

8.0 - 10.0 years

6 - 12 Lacs

Bengaluru

Work from Office

Customer Relationship Executive/ Manager based at Brigade Project Sites will be responsible for managing customer Walkins by maintaining cohesive relationships with all customers during the entire lifecycle of the project. CRE will be the primary point of contact addressing queries, resolving issues promptly and ensuring the concerns are addressed periodically by seeking support from the team operating from Head Office/ other Support Functions. This role will help in building long term relationships by adding a face to the interaction. Preferred candidate profile 1. Primary Point of Contact: First Point of Contact for all Customer Walkins 2. Closure of customers query, request, or concern in...

Posted 3 months ago

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Dy Manager-CCS(Technical CRM)-Bangalore North Brigade Group

8.0 - 10.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Posted 3 months ago

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