Roles and Responsibilities: Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Take initiative to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and skills: Proven experience as tele sales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Provident Fund Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Tele Sales : 1 year (Required) Language: Hindi (Preferred) English (Required) Shift availability: Day Shift (Preferred) Work Location: In person Speak with the employer +91 6235000217 Application Deadline: 07/08/2025 Expected Start Date: 10/08/2025
Roles and Responsibilities: Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Take initiative to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and skills: Proven experience as tele sales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Provident Fund Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Tele Sales : 1 year (Required) Language: Hindi (Preferred) English (Required) Shift availability: Day Shift (Preferred) Work Location: In person Speak with the employer +91 6235000217 Application Deadline: 07/08/2025 Expected Start Date: 10/08/2025
Key responsibilities include : 1)Achieving growth and hitting sales targets by successfully managing sales team 2)Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence 3)Managing recruitment, objectives setting, training and performance monitoring of sales team on a daily basis 4)Build and promote strong, long lasting customer relationships by partnering with them and understanding their needs 5)Present sales, revenue and expenses reports & realistic forecasts to the top management 6)Identify emerging markets and market shifts while being fully aware of new products and competitors Key Skills & Requirements: Bachelor’s degree in Business Administration or a related field Previous experience as a Sales Manager consistently meeting or exceeding targets Committed to continuous training through workshops, seminars and conferences Demonstrated ability to communicate, present and influence credibly and effectively at all levels of organization Proven ability to drive the sales process from planning to close Strong industry expertise and excellent mentoring, coaching and people management skills. Job Type: Full-time Pay: ₹28,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Retail sales: 5 years (Required) Sales: 7 years (Required) Language: English (Required) Shift availability: Day Shift (Required) Work Location: In person
Responsibilities Welcome and greet guests in a friendly and professional manner Answer phone calls and direct them to the appropriate person or department Handle incoming and outgoing correspondence, including emails and letters Manage the reception area to ensure it is clean and organized at all times Assist with administrative tasks, such as data entry, filing, and photocopying Maintain a record of incoming and outgoing guests and employees Handle guest complaints and resolve issues in a timely and efficient manner Coordinate with other departments to ensure smooth operations Maintain knowledge of company products, services, and policies Provide support to other team members as needed Qualifications High school diploma or equivalent Previous experience in a customer service role is preferred Excellent communication and interpersonal skills Proficient in Microsoft Office suite Organized and detail-oriented Ability to multitask and prioritize Strong problem-solving skills Professional and friendly demeanor Ability to work in a fast-paced environment Flexibility to work evenings, weekends, and holidays if required Skills Customer service Communication skills Multitasking Organizational skills Problem-solving Microsoft Office Attention to detail Time management Professionalism Adaptability Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Location: Ernakulam, Kerala (Required) Work Location: In person
Roles and Responsibilities: Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Take initiative to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and skills: Proven experience as tele sales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Tele sales: 1 year (Preferred) Language: English (Required) Work Location: In person
A Customer Experience Manager is responsible for overseeing and managing the overall experience of customers with a company or brand. Their primary goal is to ensure that customers have a positive and satisfactory experience at every touchpoint throughout their journey. Customer Experience Managers play a crucial role in building and maintaining strong customer relationships. They work closely with various departments such as marketing, sales, customer support, and product development, to create a seamless and consistent customer experience. Job Responsibilities: Developing and implementing strategies to enhance the customer experience. Conducting research and analysis to understand customer needs, preferences, and pain points. Designing and optimising customer journeys across multiple channels and touchpoints. Strict monitoring of the overall services provided by De Interluxe team through out the customer experience at showroom/ store. Collaborating with cross-functional teams to ensure a unified approach to customer experience. Monitoring customer satisfaction metrics and feedback to identify areas for improvement. Implementing customer feedback systems and processes to capture and address customer concerns. Training and educating employees on delivering exceptional customer service. Resolving escalated customer issues and complaints in a timely and effective manner. Keeping up-to-date with industry trends and best practices in customer experience management. Measuring and reporting on key performance indicators related to customer experience. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Customer relationship management: 4 years (Required) Language: English (Required) Work Location: In person
Key Responsibilities : Sales Growth : Meet and exceed sales targets, identifying new business opportunities and expanding existing customer relationships. Customer Relationship Management : Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions. Product Knowledge : Develop in-depth knowledge of our home decor products, staying up-to-date on product features, benefits, and trends. Store Representation : Represent the brand and store in a professional manner, ensuring a positive customer experience. Market Insights : Gather market intelligence, identifying trends, competitor activity, and customer preferences. Requirements- Experience : 1-3 years of sales experience in the home decor or furniture industry. Desirable Experience - Experience in home decor or high-end retail. Skills : - Excellent communication and interpersonal skills. - Strong negotiation and closing skills. - Ability to work independently and manage time effectively. Education : Degree in Business, Marketing, or a related field. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Working days- Monday to Saturday Timing: 9.00 AM to 6.00 PM Responsibilities Manage and maintain the Managing Director's calendar and schedule. Coordinate and organize meetings, including preparing agendas and taking minutes. Handle correspondence, phone calls, and emails on behalf of the Managing Director. Plan and arrange travel itineraries, accommodations, and logistics. Conduct research and prepare reports, presentations, and documents. Liaise with internal and external stakeholders on behalf of the Managing Director. Monitor and manage office supplies and other administrative tasks as needed. Ensure confidentiality and discretion in all communications and dealings. Qualifications Proven experience as a Personal Assistant or Executive Assistant. Excellent organizational and time-management skills. Strong verbal and written communication skills. Ability to handle confidential information with discretion. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Bachelor’s degree or equivalent experience. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Education: Bachelor's (Preferred) Experience: Personal assistant: 1 year (Preferred) Language: English (Preferred) Location: Ernakulam, Kerala (Required) Work Location: In person