234 Ddos Jobs - Page 8

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

So, what's the role all about? As a CX-One NetOps Engineer, you will ensure the availability, performance, and security of our AWS-based cloud platform while managing key elements of our Cisco network infrastructure. Your expertise will be essential in maintaining and enhancing critical components that support our private customer connectivity. You'll primarily focus on designing and optimizing cloud network infrastructures, leveraging Infrastructure as Code (IaC) to automate deployments and configurations. Additionally, you'll apply your Cisco networking skills to support and improve our network connectivity solutions. This role will challenge you to drive improvements in both performance and cost efficiency while pushing the boundaries of what's possible in AWS networking. How will you make an impact? Design and deploy highly scalable network infrastructures across AWS, working with services such as VPCs, ALBs/NLBs, Security Groups, Transit Gateways, NAT Gateways, and Direct Connect. Manage and optimize AWS resources to enhance efficiency, availability, and cost-effectiveness. Implement advanced security and monitoring solutions using AWS services like WAF, Shield, CloudWatch, and Athena to maintain infrastructure health. Troubleshoot and resolve complex production incidents, collaborating with cross-functional teams to minimize downtime and ensure peak platform performance. Automate infrastructure management using scripting languages like Python, Bash, YAML, and Infrastructure as Code (IaC) tools such as Terraform and AWS CloudFormation. Leverage AWS Lambda for event-driven automation. Collaborate on the design and security of hybrid networks, integrating AWS cloud networks with our Cisco infrastructure. Configure and maintain advanced networking technologies, including MPLS networks, BGP, OSPF, IPSEC VPNs, VRF, Spanning Tree, and Cisco VPC. Design and implement network security solutions, including firewalls (Cisco, Palo Alto), WAF, and Anti-DDoS measures, to protect network infrastructures. Manage DNS and traffic routing using AWS Route 53 to ensure efficient and reliable network performance. Drive disaster recovery and resiliency strategies to ensure high availability and fault tolerance across all network infrastructures. Stay ahead of technology trends and continuously improve network performance and security across all environments. Have you got what it takes? Expert knowledge of AWS networking, including VPCs, Security Groups, and Load Balancers. Deep understanding of security best practices in AWS, including WAF, Shield, IAM roles, and monitoring tools like CloudWatch and Athena. 10+ years’ CCNP-level knowledge or certification with highly strong proficiency in Routing/Switching and technologies such as MPLS, BGP, OSPF, IPSEC VPNs, VRF, Spanning tree and VPC. Proven experience designing and implementing on-prem and cloud network security firewalls (Cisco, PaloAlto), WAF and Anti-DDoS. Proven experience optimizing AWS environments for cost-efficiency and availability. Scripting experience with Python, Bash, YAML. Strong problem-solving skills with experience in production troubleshooting and incident management. Proficiency in DNS management and traffic routing, particularly with AWS Route 53. Experience with hybrid networks, integrating AWS cloud networks with on-premises infrastructure. A proactive approach to staying up to date with cloud and networking technologies and best practices. Ability to work under pressure and respond effectively to production challenges while collaborating with multiple teams to find efficient solutions. Eagerness to innovate and continuously improve both your technical expertise and operational processes. Excellent communication skills, with the ability to clearly articulate ideas and solutions to both technical and non-technical stakeholders, fostering cross-team collaboration. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Manager, Cloud Operations Role Type: Individual Contributor

Data Network Security - IDS,F5 Firewall, Data Network Security - UTM, Data Network Security -IPS, Forescout NAC, Cisco ISE, Load Balancing, Zscaler Proxy. 4 - 6Years experience Hands-on experience in DDoS mitigation/ NAC/ Internet Proxy/ DNS. Experience in Inter-technology, Inter-OEM integration from security perspective. Proficient with latest Networking Technologies including DDoS mitigation, NAC, Internet Proxy, DNS etc. Experience in designing & implementing Network Security solutions. Network Security/ Networking Concept/ with knowledge of routing, switching protocols, networking devices. Broad knowledge and experience in infrastructure services including Networking, Authentication Mechanisms, Cryptographic technologies etc. will be preferred.

As a Senior Network Security Engineer, your primary responsibility will be to review and approve firewall requests in alignment with the risk appetite of the organization. You will also be tasked with reviewing and analyzing firewall rules to ensure their effectiveness and adherence to security best practices. It will be crucial for you to ensure that all firewall rules are recertified by the designated owners within the specified timeframe. In cases where no owner is identified, you will need to locate an appropriate owner and update the necessary information accordingly. A key aspect of your role will involve performing thorough reviews of firewall rulesets and validating the rule compliance reports generated from automated firewall review solutions. You will then be required to share these reports with the relevant stakeholders. Additionally, you will manage ACL rulesets by adding, updating, removing, and optimizing rules to eliminate defunct or duplicate rules. Documentation will play a vital part in your daily tasks, as you will be expected to clearly document all changes made to firewall rules. This includes specifying the reason for the change, details of the modification, the requester of the change, and the date and time when the change was implemented. It will also be essential for you to periodically review existing firewall rules to ensure their continued relevance and necessity, removing any outdated or redundant rules as needed. Furthermore, you will need to regularly assess the effectiveness of rules and adjust them based on any identified issues. Your experience in Palo Alto, F5, Zscaler, Cisco ISE, Azure, and DDoS, along with 5 to 8 years of relevant experience, will be valuable in fulfilling the requirements of this role. Being open to working in 24x7 rotational shifts and possessing excellent communication skills will be essential for success in this position.,

Hiring: Network Traffic Analyst -CTE Location: Hyderabad Industry: IT Services & Consulting Experience: 5 -10 Years Education: Any Technical Graduate Role Overview: We are looking for a Network Traffic Analyst CTE with strong experience in firewall rule implementation, network security, and traffic analysis for an enterprise-scale environment. Youll play a key role in writing rules using Illumio, managing network flows, and collaborating with global stakeholders to ensure secure service-to-service communication. Key Responsibilities: Analyze network traffic and configure firewall rules (Illumio). Manage rule updates for service changes, DR servers, and new interfaces. Conduct firewall report walkthroughs with ITSO stakeholders. Support Illumio VEN deployment and troubleshooting. Identify inbound/outbound traffic for in-scope and surrounding services. Must-Have Skills: MicroSegmentation: Illumio, Akamai Guardicore NSPM: Algosec, Tufin/Skybox VPNs & Firewalls: Cisco, Fortinet, Palo Alto, CheckPoint WAF/DDoS: Cloudflare, F5, Akamai, Indusface, Radware Proxy & NAC: Cisco, Broadcom, ForeScout SSE: Zscaler, NetSkope, Cisco Umbrella

You will be responsible for reviewing and approving firewall requests in line with the risk appetite of the organization. Your role will involve reviewing and analyzing firewall rules to ensure their effectiveness and alignment with security best practices. It will be crucial for you to ensure that all firewall rules are recertified by owners within the specified timeframe. In cases where no owner is assigned, you will be required to find an owner and update the necessary information accordingly. Your duties will include performing firewall ruleset reviews and validating rule compliance reports generated from automated firewall review solutions. You will need to collaborate with stakeholders and manage ACL ruleset by adding, updating, removing, and optimizing rules to eliminate defunct or duplicate entries. Adherence to the change management process for creating, modifying, or removing rules with appropriate approvals is essential. Documenting all changes to firewall rules comprehensively is a key aspect of this role. This documentation should include the reason for the change, details of the change, the requestor's information, and the date and time of the change. Regularly reviewing existing firewall rules to ensure their necessity and appropriateness is also part of your responsibilities. Outdated or redundant rules should be identified and removed, while adjustments to rules based on identified issues should be made as necessary. In terms of experience qualifications, you should possess 16 to 20 years of experience in setting up, configuring, and managing firewall devices such as Palo Alto, F5, Zscaler, Cisco ISE, Azure, and DDoS solutions. A strong background in Network Architecture and the ability to design and develop the architecture framework are essential. Experience in preparing High-Level Design (HLD) and Low-Level Design (LLD) documents, managing end-to-end delivery, and excellent communication skills are required. Moreover, you should demonstrate strong leadership and team management skills, along with the ability to collaborate effectively with cross-functional teams. Possessing certifications such as CISSP, Certified Ethical Hacker (CEH), or CISM would be considered advantageous for this role.,

Role Overview: The Security Engineer is a technical security position in the F5 Security Incident Response Team (F5 SIRT). Addressing security issues in F5 products is the responsibility of the F5 Security Incident Response Team (F5 SIRT). The F5 SIRT is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that is related to F5 products and networks. The Security Engineer is well versed in a breadth of security threats, incident handling methodologies and offensive/defensive attack vectors. The Security Engineer follows incident handling procedures to drive mitigation of security incidents and will be called to perform attack analysis, configuration suggestions, and potential onsite interaction. A Security Engineer can handle multiple active issues of diverse scope simultaneously while maintaining good communication, particularly written communication to our customers, and accepts ownership of issues until a resolution is delivered or a business as usual state is returned, providing high customer satisfaction. When not engaged in incidents, an Security Engineer will mentor other security related issues. A good candidate has a deep passion for security and a desire to help develop a security mindset in others. The role also requires a strong ability to work with incomplete information and to adapt to changing priorities. Sounds interesting? Read on! What Youll Do: Primary Responsibilities Responsible for upholding F5s business code of ethics & for promptly reporting violations of the code or other company policies Manages multiple issues and prioritizes based upon customer and business needs, without direction Provides F5 customers with a consistently high-quality support experience Assist Senior Security Engineer with other tasks as required based upon business operation needs Effectively engages supporting escalation personnel, without direction Participate in weekend support rotation Product Vulnerability Response and Management Work with the PD Platform Security team to maintain the 3rd Party Module Vulnerability Triage information Open Escalation when requested by Platform Security to investigate orphaned Vulnerability bugs Participate in the release meetings and triage bugs for release Assist ENE owners with ENE006 SRs that are in deadlock or stalled Perform threat and vulnerability management, monitoring of CVE and vendor notifications Monitor the F5SIRT shared mailbox, identify external researchers and create SRs where necessary to be assigned to Security Engineers Customer Security Incident Response Provide incident handling and drives both attack analysis and mitigation options Participate in tier 2 and tier 3 security support Follows processes defined in F5s Quality Management System (QMS) Mentoring Security SRs to resolution - Proactively monitors Securty Service Request (SR) with long Time to Resolution (TTR) Working with F5 SIRT Specialists to handle ESRP cases Maintain incident documentation, participate in post-mortems, and write incident reports. Working with SR Security Engineers on post-mortem for ESRP incidents Tracking attack trends and threat intelligence from different sources Monitors security issues in order to identify and act upon them as they occur Active Mentoring Running workshops to help F5 SIRT Specialists build hands-on experience in a lab environment in order to better prepare for dealing with attacks in the real environment With Sr. Sec Eng Simulating typical customer network environment (in terms of versions, modules, network devices), running different attacks, documenting security incident response plan and exercising it Work closely with others to develop incident response plans Building Security Mindset - Security Evangelism Running regional F5 SIRT meetings Handling reactive mentor questions on Security from F5 SIRT Specialists and NSEs Monitor F5 SIRT email Creating security presentations for a wide audience Engages in on-going training within the security field and with F5 products May lead projects and provide guidance/training to less experienced staff and mentoring. Evaluate and execute cross-functional security initiatives across the enterprise. Work with cross functional Engineering teams to ensure all systems are properly remediated according to our policies and standards. What Youll Bring: Minimum of 5 years of related experience in a technical security role such as support, monitoring or consulting (e.g. pen testing) working with relevant technologies Appropriate security based qualification; CISSP, GCIH (or demonstrated skills and ability to obtain certification) more than one certification preferred. Strong understanding of industry standards such as CVE, CPE, and CVSS Experience with security incident handling processes, procedures and methodologies. Technical experience with identifying and mitigating a breadth of attacks such as DDoS, web application, DNS and other network attacks. Knowledge with common security vulnerabilities and the ability to judge their severity Experience with working security incidents at corporate production environments Experience working with network and packet analysis tools BA/BS degree or equivalent experience Knowledge with Web Application Firewalls, Firewalls and IPS/IDS Experience with network vulnerability scanners OS hardening and security best practices Hands on technical experience with andvery knowledgeable on LAN/WAN operations, and/or networking hardware required CVE and CERT experience Knowledge of security offensive/defensive techniques and methodologies. Understanding of security attack/defense methodologies (e.g. DNS, network TCP/IP, SSL and HTTP) Intermediate understanding and working knowledge of TCP/IP, SSL, DNS, HTTP and common protocols. Knowledge of network and security monitoring tools Coding experience having in addition to Python knowledge in other scripting languages Familiarity with load balancers, WAFs and common network architectures Working knowledge of standard UNIX/Linux command line tools Ability to generate new training and knowledge sharing content via various delivery method Proven track record in a team environment Analytical thinker with strong attention to detail Must be able to read, write and speak English fluently, including technical concepts and terminology. Must be able to relay technical information to customers with varying skill levels Ability to create attack Proof of Concepts Experience with incident tracking software, Seibel experience a plus

As a Product Manager at our company, you will be responsible for leading our MSS-Managed Security Services offering, including services such as SASE, DDoS, WAAP, MDM, and more. Working closely with cross-functional teams, you will play a pivotal role in developing, launching, and maintaining MSS products that align with our business goals and meet customer requirements. Managing the entire product lifecycle from ideation to delivery will be a key aspect of your role. Your key responsibilities will include communicating the product vision and strategy to ensure alignment with our objectives and market demand. You will be tasked with creating and maintaining detailed product roadmaps, prioritizing product feedback and enhancements based on competitive analysis and market trends, and monitoring product performance to optimize the user experience using data-driven insights. Additionally, you will evaluate potential risks that may impact product success, stay informed about industry trends, competitor products, and emerging technologies, and work towards achieving revenue targets. Your experience in product management will be crucial in handling customer opportunities, supporting the pre-sales team on RFPs, and delivering presentations to CXOs and large audiences. You will also be expected to demonstrate commercial understanding, build business cases, collaborate with cross-functional teams to meet product launch timelines, and work with OEMs. To excel in this role, you should hold a Bachelor's degree in Computer Science, Business Management, or a related field, and have at least 4+ years of experience in product management within the tech products, software development industry, and cyber security, with an overall experience of 6-7 years. Knowledge of security products and services will be considered an advantage. Strong communication and leadership skills, the ability to collaborate effectively with cross-functional teams, and make data-driven decisions are essential qualities for success in this position.,

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled WAF and Firewall Security Expert to manage Web Application Firewalls (WAF) and network perimeter security. The ideal candidate will have in-depth knowledge of Akamai, Cloudflare, and similar WAF/CDN platforms, along with a strong grasp of application layer (Layer 7) attacks, web security vulnerabilities, and real-world mitigation strategies.You will play a key role in defending critical applications from threats such as SQL injection, XSS, CSRF, RCE, API abuse, bot attacks, and more ensuring the security and resilience of our digital platforms. Roles & Responsibilities:- WAF Policy Management:Administer Web Application Firewall (WAF) rule sets and policies using industry-leading platforms such as Akamai Kona Site Defender, Cloudflare WAF, AWS WAF, or similar solutions.- Application Layer Defense:Analyze, detect, and defend against a wide range of OWASP Top 10 and other Layer 7 threats, including:- SQL Injection (SQLi)- Cross-Site Scripting (XSS)- Remote Code Execution (RCE)- Cross-Site Request Forgery (CSRF)- HTTP protocol abuse- Malicious bot traffic and API abuse- Firewall & Network Security:Deploy and manage network firewalls and integrate them with other security technologies including Intrusion Detection/Prevention Systems (IDS/IPS) and DDoS mitigation tools.- Bot Protection Expertise:Strong understanding of automated bot attacks, with hands-on experience in detection and defense strategies using behavioral analytics, CAPTCHA, rate limiting, and JavaScript challenges.- Threat Monitoring & Incident Response:Proactively monitor and respond to threats across both application and network layers, leveraging SIEM tools and real-time alerting systems.- Cross-Functional Collaboration:Work in close partnership with DevOps, development, and security teams to enforce secure deployment practices and ensure robust application configurations.- WAF Tuning & Optimization:Perform continual WAF tuning, including signature refinement and custom rule development, to ensure an optimal balance between security coverage and application functionality.- Threat Intelligence & Research:Stay current on emerging application-layer attack vectors, tools, and adversary tactics to inform proactive defense measures.- Incident Handling:Participate in incident response, including threat hunting, forensic analysis, and contributing to post-mortem investigations to enhance organizational resilience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Palo Alto Networks Firewalls.- Strong understanding of cloud security principles and best practices.- Experience with security architecture frameworks and methodologies.- Familiarity with compliance standards such as ISO 27001, NIST, and GDPR.- Ability to analyze and mitigate security risks in cloud environments. Additional Information:- The candidate should have minimum 5 years of experience in Palo Alto Networks Firewalls.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Role Overview: The Technical Support Engineer (TSE) is an experienced technical support professional who provides remote assistance on F5 solutions to customers and partners. They manage multiple complex cases, analyze network environments, and apply sound judgment within defined procedures to resolve issues and ensure customer satisfaction. TSE work independently, follow scheduled shifts, and use various troubleshooting tools. They maintain strong relationships with internal teams and external clients, communicate effectively, and take full ownership of cases until resolution. This role will be based in Bangalore . Sounds interestingRead on! What you will do: Demonstrates good judgement to select the best methods and techniques to provide a diverse scope of technical support (Level 1 to Level 3) to troubleshoot and resolve hardware and software issues on F5 product and services, based on data analysis of a complex set of customer specific factors. Proactively and effectively communicates status, plan-of-action, and resolution of issues based on an ISO Quality Management System defined set of procedures. Provides F5 customers and partners with a consistently high-quality support experience Participates in on-going training with F5 products and related technologies Maintains high schedule adherence (work hours and on-phone time) Effectively manages case escalations to tier 3 (Engineering Services) while maintaining customer communication, with limited assistance/mentoring from senior support personnel or management Manages multiple routine cases and prioritizes based upon customer and business needs Performs additional projects as required Responsible for upholding F5s Business Code of Ethics and promptly reporting violations of the code or other company policies. What you will bring: 5 years' experience in a professional technical support role or equivalent experience, working with relevant technologies Bachelors BA/BS, Honors, Graduate Certificate preferred. Certification to 201 level certification is expected to be achieved at NSE II level in their core module area of expertise. Level 301 certification is preferred but not expected. Excellent customer service skills together with experience supporting corporate customers and service providers in production environments. Key areas of knowledge Protocols, Linux, Networking, Popular Public Cloud Vendors, containerization, Experience with AI technology. Thorough understanding and experience with HTTP and web applications and Hands-on technical experience preferred with inter-networking/data center operations. NetworkOSI Model, Network & routing protocols, WAN operations SecuritySSL, Cryptography, Firewall, VPN, DDoS & experience in network security exposure. Familiarity with Windows, MacOS, working knowledge of UNIX/Linux operating systems and commands Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Experience with containerization and orchestration technologies such as K8s and Docker. Experience with VMware, KVM or equivalent hypervisors. Experience with Salesforce service CRM system. API knowledge, Basic Programming/Scripting skills (Python, tcl, bash, JavaScript) Experience interacting with AI and prompting for questions. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! #LI-BH1 The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com .

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Role Overview: The Technical Support Engineer (TSE) is an experienced technical support professional who provides remote assistance on F5 solutions to customers and partners. They manage multiple complex cases, analyze network environments, and apply sound judgment within defined procedures to resolve issues and ensure customer satisfaction. TSE work independently, follow scheduled shifts, and use various troubleshooting tools. They maintain strong relationships with internal teams and external clients, communicate effectively, and take full ownership of cases until resolution. This role will be based in Bangalore . Sounds interestingRead on! What you will do: Demonstrates good judgement to select the best methods and techniques to provide a diverse scope of technical support (Level 1 to Level 3) to troubleshoot and resolve hardware and software issues on F5 product and services, based on data analysis of a complex set of customer specific factors. Proactively and effectively communicates status, plan-of-action, and resolution of issues based on an ISO Quality Management System defined set of procedures. Provides F5 customers and partners with a consistently high-quality support experience Participates in on-going training with F5 products and related technologies Maintains high schedule adherence (work hours and on-phone time) Effectively manages case escalations to tier 3 (Engineering Services) while maintaining customer communication, with limited assistance/mentoring from senior support personnel or management Manages multiple routine cases and prioritizes based upon customer and business needs Performs additional projects as required Responsible for upholding F5s Business Code of Ethics and promptly reporting violations of the code or other company policies. What you will bring: 5 years' experience in a professional technical support role or equivalent experience, working with relevant technologies Bachelors BA/BS, Honors, Graduate Certificate preferred. Certification to 201 level certification is expected to be achieved at NSE II level in their core module area of expertise. Level 301 certification is preferred but not expected. Excellent customer service skills together with experience supporting corporate customers and service providers in production environments. Key areas of knowledge Protocols, Linux, Networking, Popular Public Cloud Vendors, containerization, Experience with AI technology. Thorough understanding and experience with HTTP and web applications and Hands-on technical experience preferred with inter-networking/data center operations. NetworkOSI Model, Network & routing protocols, WAN operations SecuritySSL, Cryptography, Firewall, VPN, DDoS & experience in network security exposure. Familiarity with Windows, MacOS, working knowledge of UNIX/Linux operating systems and commands Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Experience with containerization and orchestration technologies such as K8s and Docker. Experience with VMware, KVM or equivalent hypervisors. Experience with Salesforce service CRM system. API knowledge, Basic Programming/Scripting skills (Python, tcl, bash, JavaScript) Experience interacting with AI and prompting for questions. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! #LI-BH1 The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com .

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Role Overview: The Senior Product Support Engineer is a subject matter expert who leads the resolution of complex technical issues, ensures customer satisfaction, and drives continuous improvement in support processes. This role involves significant cross-functional collaboration and influence to enhance product support capabilities. This role will be based in Hyderabad . Sounds interestingRead on! What you will do: Lead the resolution of critical escalations and provide expert-level support to customers. Work closely with engineering and product teams to identify and resolve systemic issues. Mentor and coach junior and mid-level engineers, fostering a culture of learning and excellence. Develop and implement best practices for escalation management and problem resolution. Contribute to product improvement initiatives based on customer feedback and support trends. What you will bring: Bachelors degree in computer science, Engineering, or related field; advanced degree preferred. 8 years of experience in technical support, with a focus on escalation management. Excellent customer service skills together with experience supporting corporate customers and service providers in production environments. Key areas of knowledge Protocols, Linux, Networking, Popular Public Cloud Vendors, containerization, Experience with AI technology. Thorough understanding and experience with HTTP and web applications and Hands-on technical experience preferred with inter-networking/data center operations. NetworkOSI Model, Network & routing protocols, WAN operations SecuritySSL, Cryptography, Firewall, VPN, DDoS & experience in network security exposure. Familiarity with Windows, MacOS, working knowledge of UNIX/Linux operating systems and commands Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. In-depth knowledge of F5 products and enterprise-level support processes. Proven leadership and mentoring abilities. Strong analytical, communication, and project management skills. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, , and cool perks Dynamic Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! #LI-BH1 The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .

JD Zscaler admin: L2 Working experience on 7 tools Symantec antivirus, web sense, SFTA secure file transfer, PKI certificates, tripwire, trend micro Zscalar Upgradations, policy updates, installations & uninstallations, pushing updates web sense URL blockings, implementing global policies, Reporting, Real time monitoring SFTA Monitoring space TrendMicro upgradations, policy updates, installations & uninstallations Tripwire IP scanning, Machine scanning knowledge Reporting HP Arc Sight Report pulling, knowledge on SIEM Working on HP Arch sight moving to SIEM

Department: IT Project Location(s): Bangalore, Karnataka Job Type: Full Time Education: Bachelor in Engineering / Technology Senior Devops Engineer: Exp: 8+ Years Responsibilities: Manage the successful outcomes of all deliverables within the resource and time constraints as defined by the DevOps Manager and Delivery lead Participate in project stand-ups by effectively communicating status and impediments to progress Attend iteration planning sessions and participate in the sizing of the testing effort required to complete stories, ensuring external dependencies are considered Work closely and communicate effectively with the development team and product stakeholders to ensure project outcomes adhere to agreed quality standards Required skills and experience: Extensive cloud experience with AWS (VPC, EC2, Route53, IAM, STS, RDS, API GW) with a strong emphasis on security and well-architected solutions Sound grasp of security best practices in the cloud architectures Familiarity with configuration management (experience with Ansible, Puppet or Chef is a bonus) Being competent in configuring and administering a Linux system, including knowledge and experience with Bash Solid coding/scripting skills in at least 1 major language with a strong preference for one of the following: Python, Golang, Javascript Strong experience with infrastructure as code tools (AWS CloudFormation preferred) Solid experience in building and maintaining Docker images Understanding of and hands-on experience in using CI/CD tools such as AWS CodePipeline (preferred), Github Actions, TeamCity, Bamboo, GoCD, or Concourse CI Solid understanding of TCP/IP, networking and routing protocols Experience in implementing CDN/DDoS/WAF technologies Strong understanding and experience with Identity & Access Management solutions Experience in Web and API development and architectures (Event Driven, Microservices, SOA) Bonus points for: AWS Associate and/or Professional Level Certifications Experience working in Agile software and product development teams Experience with AWSs Machine Learning/AI suite, including SageMaker, Rekognition, Transcribe etc Strong skill sets in Web and API development and architectures (Event Driven, SOA, Microservices) Experience with AWS CloudFront & WAF or Akamai / Cloudflare Experience with Docker clustering and management Experience with AWSs Big Data & Analytics services, such as Glue, Redshift etc Cloud migration and delivery exposure This is custom heading element,

Job Summary Network Security Architect Responsibilities Key Responsibilities Review and approve firewall requests in line with risk appetite Review and analyse firewall rules to ensure they are effective and in line with security best practices Ensure all firewall rules are recertified by owners in the specified timeframe Where no owner is made available ensure an owner is found and that necessary information is updated Perform firewall ruleset review Validate the rule compliance report of the firewalls generated from the automated firewall review solution and share with the respective stakeholders Perform ACL ruleset management add update remove optimize to remove defunct duplicate rules Follow the change management process for creationmodificationremoval of rules with necessary approvals Clearly document all changes to firewall rules including the reason for the change the details of the change the requestor and the date and time of the change Periodically reviewing existing firewall rules to ensure they are still necessary and appropriate Remove outdated or redundant rules Regularly assess rule effectiveness Adjust rules based on issues identified Experience Qualifications Should have 16 to 20 years of experience in setup configuration and ongoing management of firewall devices like Palo Alto F5 Zscaler Cisco ISE Azure DDoS Strong in Network Architecture and has to design and develop the architecture framework Should have experience in preparing HLD and LLD documents Should have experience in managing endtoend delivery Should have excellent communication skills Strong leadership and team management skills Ability to work collaboratively with crossfunctional teams Good to have CISSP Certified Ethical Hacker CEH CISM certifications

Job Summary Network Security Lead - Network Security Engineer Responsibilities Key Responsibilities Review and approve firewall requests in line with risk appetite Review and analyse firewall rules to ensure they are effective and in line with security best practices Ensure all firewall rules are recertified by owners in the specified timeframe Where no owner is made available ensure an owner is found and that necessary information is updated Perform firewall ruleset review Validate the rule compliance report of the firewalls generated from the automated firewall review solution and share with the respective stakeholders Perform ACL ruleset management add update remove optimize to remove defunct duplicate rules Follow the change management process for creationmodificationremoval of rules with necessary approvals Clearly document all changes to firewall rules including the reason for the change the details of the change the requestor and the date and time of the change Periodically reviewing existing firewall rules to ensure they are still necessary and appropriate Remove outdated or redundant rules Regularly assess rule effectiveness Adjust rules based on issues identified Experience Qualifications Should have 8 to 12 years of experience in setup configuration and ongoing management of firewall devices like Palo Alto F5 Zscaler Cisco ISE Azure DDoS Willing to work in 24X7 rotational shifts Should have to lead mentor the junior team members Should have excellent communication skills Good to have CEH certification

Job Summary Senior Network Security Engineer Responsibilities Key Responsibilities Review and approve firewall requests in line with risk appetite Review and analyse firewall rules to ensure they are effective and in line with security best practices Ensure all firewall rules are recertified by owners in the specified timeframe Where no owner is made available ensure an owner is found and that necessary information is updated Perform firewall ruleset review Validate the rule compliance report of the firewalls generated from the automated firewall review solution and share with the respective stakeholders Perform ACL ruleset management add update remove optimize to remove defunct duplicate rules Clearly document all changes to firewall rules including the reason for the change the details of the change the requestor and the date and time of the change Periodically reviewing existing firewall rules to ensure they are still necessary and appropriate Remove outdated or redundant rules Regularly assess rule effectiveness Adjust rules based on issues identified Experience Qualifications Should have 5 to 8 years of experience in Palo Alto F5 Zscaler Cisco ISE Azure DDoS Willing to work in 24X7 rotational shifts Should have excellent communication skills

L1, L2, L3 network engineers, Project managers •Firewall, VPN, DDoS, DNS Security, NAC, Firewall Analyzer, IDS/IPS, Proxy, Email Gateway, SDWAN, DNAC, WAN •,Cisco routers ASR9K/switches Nexus 5k,7k, 9k, ACI •Service provider, Data centre experience

Knowledge of Nokia routers (7250 & 7750) Good Knowledge on working on MPLS, DDOS, SIEM, Firewalls shall be preferred. Good Understanding of Routing and Switching protocols like OSPF, BGP, MPLS, ISIS Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. knowledge of LAN, WAN, Ethernet, TCP/IP networks, voice and wireless communications Good Communication and reporting Skills. Day to Day troubleshooting Initiate and track RMA cases for hardware failure and break fix. Link coordination with BSNL Interaction with OEM and customer on regular intervals Coordinate and Escalate with L2 for any critical issue impacting large number of users. Must be ready to work in shifts and travel as when required. Must be supporting L2 engineer in each and every activity. Analysis of Daily, Weekly and Monthly traffic reports and necessary actions to improve Network Quality. Work with onsite Field Engineer to remote in Devices to Configure and Troubleshoot.

Senior Information Security Tech Consultant-I About Lumen Technologies Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers. Job Details: Experience: 8 to 12 years Location: Bengaluru Work Mode: Hybrid Qualification: Bachelor’s or master’s degree in Computer Science, Business ,Math or comparable field or comparable experience Mandatory Skills: VMware, Red Hat OpenStack, Linux, Unix Shell Scripting, Perl Roles and Responsibilities: Strong knowledge of Unix-based operating systems( Linux, Solaris) Experience with virtualization technologies (VMWare, Red Hat Openstack). Expert level knowledge of IP networking and troubleshooting with Ipv6 and protocols. Extensive knowledge of web application security, browser security models and application security vulnerabilities such as OWASP Top Ten. Mastery of security including confidentiality and integrity of data , authentication, authorization and cryptographic protocol. Deep understanding of network attacks, Ddos, malware, phishing ,email security ,encryption, authentication, log and forensic analysis, IP and device reputation and security policies. Hands on expertise operating managed security technologies: Firewalls( Cisco Asa,Check Point) ,IPS( Cisco),file Integrity Monitoring( Tripwire, Trend Micro Deep Security),SIEM,Web Application Firewalls( Imperva), Next-Generation Firewalls ( Palo Alto Networks, Cisco FTD),Security management tools. Understanding of REST API design concepts and standards. Experience with database technologies (MySQL/MariaDB,MSSQL,Postgres,NoSQL). Experience in creating tools to automate recurring tasks. Experience with log collection and analysis tools( Graylog ,Splunk). Experience with regulatory compliance audits, Business Continuity and Disaster Recovery efforts, etc. Mobile application security expertise. Programming /scripting abilities in Java, Javascript, Perl ,Unix/ Linux, Shell,PHP or similar programming languages "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled WAF and Firewall Security Expert to manage Web Application Firewalls (WAF) and network perimeter security. The ideal candidate will have in-depth knowledge of Akamai, Cloudflare, and similar WAF/CDN platforms, along with a strong grasp of application layer (Layer 7) attacks, web security vulnerabilities, and real-world mitigation strategies Roles & Responsibilities:-WAF Policy Management:Administer Web Application Firewall (WAF) rule sets and policies using industry-leading platforms such as Akamai -Kona Site Defender, Cloudflare WAF, AWS WAF, or similar solutions.-Application Layer Defense:Analyze, detect, and defend against a wide range of OWASP Top 10 and other Layer 7 threats, including:-SQL Injection (SQLi)-Cross-Site Scripting (XSS)-Remote Code Execution (RCE)-Cross-Site Request Forgery (CSRF)-HTTP protocol abuse-Malicious bot traffic and API abuse-Firewall & Network Security:Deploy and manage network firewalls and integrate them with other security technologies including Intrusion-Detection/Prevention Systems (IDS/IPS) and DDoS mitigation tools. Professional & Technical Skills: -Bot Protection Expertise:Strong understanding of automated bot attacks, with hands-on experience in detection and defense strategies using behavioral analytics, CAPTCHA, rate limiting, and JavaScript challenges.-Threat Monitoring & Incident Response:Proactively monitor and respond to threats across both application and network layers, leveraging SIEM tools and real-time alerting systems.-Cross-Functional Collaboration:Work in close partnership with DevOps, development, and security teams to enforce secure deployment practices and ensure robust application configurations.-WAF Tuning & Optimization:Perform continual WAF tuning, including signature refinement and custom rule development, to ensure an optimal balance between security coverage and application functionality.-Threat Intelligence & Research:Stay current on emerging application-layer attack vectors, tools, and adversary tactics to inform proactive defense measures.-Incident Handling:Participate in incident response, including threat hunting, forensic analysis, and contributing to post-mortem investigations to enhance organizational resilience. Additional Information:- The candidate should have minimum 7.5 years of experience in Palo Alto Networks Firewalls.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

We are seeking an experienced Cloud and Network Security Engineer to lead the design, implementation, and maintenance of our network security infrastructure. The ideal candidate will have a strong background in network security, including hands-on experience with firewalls, DMZs, intrusion prevention systems, and other key security technologies. You will play a vital role in ensuring the security and integrity of our network across traditional IT, cloud, and hybrid environments. Network Security ManagementMaintain and optimize network security management solutions, including automation, configuration, and monitoring to ensure robust protection against threats. Infrastructure DesignDesign and implement secure network infrastructures, including DMZs, firewalls, proxy, WAF, IPS, DDoS and security zones, to stabilize and enhance network performance. Security OperationsManage and monitor firewalls, IPS, content filtering, antispam, and antivirus solutions across various environments, ensuring comprehensive security coverage. Cloud and Hybrid EnvironmentsOversee firewall management and security operations in traditional IT, cloud, and hybrid environments, ensuring seamless integration and protection across platforms. Manage day to day firewall operations, implementing firewall rule requests, configuration changes. Assist in troubleshooting and problem solving a wide variety of client IT security related issues (Cisco FTD/Palo Alto/Checkpoint/Fortinet/Azure firewalls, IDS/IPS, VPN, proxy, Bluecoat/Forcepoint/Zscalar Web filtering). Mentor Tier 1 staff on event handling & response Continually improve upon skills and ability to learn new technologies Incorporate and follow all change management processes and procedures as outlined by the customer. Participate in security and vulnerability risk assessments of the enterprise firewall environment. Contribute to L2/L3 SOPs/Runbook/KEDB in keeping process & documentation up to date. Contribute to request/incident/change management improvement process Ready to learn new technologies through internal trainings Ready to work 24*7 Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Hands-on Experience on minimum 3 Cloud and Infra Security Tools (Firewall / WAF / Proxy / IPS / IDS / DDOS) Experience on firewall rules and data flow traffic in firewalls. Experience on clustering and high availability. Should have good technical expertise in managing minimum 4 vendor device (PaloAlto FW, Fortinet FW, Cisco FW, Checkpoint FW, Juniper FW, Sonicwall FW, Bluecoat Proxy, McAfee Proxy, Forcepoint Proxy, F5 WAF, Forti WAF, Citrix Netscalar WAF) Should have good technical knowledge and hands on in cloud security solutions (AWS, Azure) like Microsoft cloud native security, PaloAlto, Zscalar Experience in configuration and implementation of VPN across various vendor perimeter devices. Experience in routing technologies. Skilled in analyzing and monitoring network security solutions. Should possess core understanding of web filtering gateways like BlueCoat, Zscaler or PaloAlto. Install firmware and patch updates Install policy for allowing/restricting access to web URL's Setting up rules for category wise access requests Managing whitelist and blacklist files Monitoring web access for users/source Configuring and managing reverse proxy Extracting and analyzing web access reports Preferred technical and professional experience Linux Basic knowledge, Advanced preferable. Basic Scripting knowledge in Python or shell scripting SASE, CASB Certificate Management

Components include: DNS, DHCP, AD, SMTP, SNMP, NTP, PKI. Firewalls and AAA solutions. F5 (LTM AFM/WAF/ASM) Experience: 5-10 Years of experience in the Network Security domain. Roles and Responsibilities: Hands on Experience in Authority and Cache DNS. Knowledge of creation of Zones, A record, PTR Entry, Zone file compilation, etc. Knowledge of DNS tunneling, NS server, Root server related troubleshooting technique, delegation provisioning and troubleshooting techniques are must. Analytical skills of abuse and anomalies in DNS traffic, DNS and DDoS attack experience is plus. Provisioning knowledge on Views, Deletion, and various types of DNS records. Hands on experience in DHCP Protocol and knowledge of the DHCP message flow. Ability to troubleshoot the IP allocation and Failover issue from the logs. Working experience on AAA/Radius(Cisco ISE AAA) Protocols and strong knowledge of AAA call flow, Policy. Hand on experience on Cisco ISE with device administration. Device & user based authentication/Authorization from ISE. BYOD configuration. Hand on experience on Cisco ISE which includes the Creation of rules for user access to devices, user and device management. Basic knowledge of CNF, VNF, VMware and Cloud based architecture and operations experience is plus. Experience with other common protocols and services (FTP, TFTP, NTP, SNMP, syslog, Loadbalancers(F5) etc.) Hand on experience on F5 LTM/AFM/ASM/ WAF and have good knowledge of Tshoot skills. Firewall Installing, Configuring & troubleshooting Cisco ASA Firewall (ie, Packet tracer & Packet capture). VPN Configuring & Troubleshooting Site to Site IPSEC VPN, Remote Access VPN. UNIX system administration, preferably including Source, Centos, Linux, Solaris, and VMware certification is plus Good understanding of Linux command and Tshoot the skills. Knowledge of Web services, Scripting, and Database Management experience is plus. End to end responsible for the incident and for its notification to relevant stakeholders/interfaces and status reporting and follow up on TT from its creation until the incident has been solved and TT closed. Good team player and willing to work 24*7 shift basis.

About ERGO Technologies and Services India ERGO Technology & Services India (ET&S India) is the newest part of the ERGO Technology & Services Management the main outsourcing provider of IT for ERGO worldwide. It is backed up by ERGO an 18 Billion Euro Organization with presence in 15+ countries has a charter to provide technology services to the ERGO countries in multiple countries. ETS India will be fueling the Digital aspirations of ERGO world in years to come. With ambitious plan to build a large offshore development centers in multiple cities of the country ETS India shall be at the forefront in developing capabilities and providing career opportunities to employees in diverse technologies across domains of Insurance. Key Accountabilities & Responsibilities: Role Description: Manages and ensures the identification, analysis and preparation of explicit and implicit stakeholder requirements and drives the functional support for business applications during deployment and 3rd level support. Key Accountabilities & Responsibilities: Design and Configuration: Support and participate in high-level and detail design and configuration sessions and workshops with other SMEs, Architects, and partners for ERGO central IT and Legal Entities. Functional Design: Work with product owners to support the functional design and configuration of solution in the relevant technology area (such as, Network Security, User Access Management (UAM), Cyber Threat Intelligence (CTI), IT Security Landscape, Logging and Monitoring), translation of specific regulation requirements to technical requirements Training and Knowledge Transfer: Conduct regulation training, handover, and knowledge transfer sessions Key Competencies & Skills required Technical: Good understanding of overall IT Infrastructure, Network Security & Cybersecurity tools, technologies and process. Must have deep understanding of various technologies and concept used in complex enterprises such as SIEM, PAM, Firewall, IPS, WAF, data security, 2FA, AAA, PKI, Encryption, DMZ, network segmentation, DLP, DDoS, Cloud security, CASB, secure file sharing, networking concept & protocols, security architectures, CTI Must have working experience with the Cybersecurity framework (such as NIST, RBI, SEBI, IRDAI, NCIIPC). Experience in working in agile teams Experience in working with distributed teams (off-shore, near-shore, on-site) Have CISSP or equivalent professional certification Nice to have: Experience in the use of policy administration systems in insurance Knowledge of insurance contract/administration processes Experience in German insurance Behavioural Skills: Excellent interpersonal and communication skills for working in a global environment Willingness to learn and adapt quickly Proactive approach to identifying issues and presenting solutions and options Professional and friendly presence when interacting with customers and other roles Willingness to ask questions for a better understanding Soft Skills: Ability to quickly get to grips with complex issues Quick comprehension and the ability to communicate knowledge in a comprehensible way Communicative, assertive and able to deal with conflicts Previous Experience & Qualifications Education/Qualification: College degree with a focus on insurance, mathematics, economics, business informatics, computer science or equivalent or related discipline or equivalent education or work experience Very good knowledge of English, both in writing and speaking Knowledge & Experience: 8+ years of relevant experience

Job Description Introduction: A Career at HARMAN Digital Transformation Solutions (DTS) Were a global, multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound, Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel Unite your passion for audio innovation with high-tech product development Create pitch-perfect, cutting-edge technology that elevates the listening experience About The Role The person will be responsible for the end-to-end technical support for Network security, What You Will Do Expert-level technical support for network security products, Handling customer technical escalations, Troubleshooting, diagnosing, and resolving technical customer issues, Recreating, tracking, and verifying software defects in the field or under lab conditions reported by customers, Authoring technical knowledge base articles for other technical support personnel and/or customers and partners, What You Need To Be Successful Advanced Networking Skills Detailed understanding of the protocols surrounding IP service provider networks Strong network security skills required, Networking skills should include: TCP/IP fundamentals IP subnetting and supernetting and hierarchical routing principles Routing protocol operation (BGP) Routing policies at BGP peering points VPNs and the associated tunneling technologies (GRE/IP L2TP, MPLS, etc ) Hands-on configuration and operational knowledge of Cisco and Juniper routers Hands-on Understanding and knowledge of Netflow, SNMP Security skills DDOS, IPS, IDS, Threat detection and mitigation Operating systems Basic to Intermediate knowledge of Linux Database: Basic to Intermediate knowledge of database postgres, sqlite Good to have: Scripting shell and/or high level languages (Python, Perl, Php) Bonus Points if You Have Bachelors degree required, Customer focused candidate, strong attention to detail, ability to establish and maintain strong working relationships with key internal and customer personnel to work effectively, Outstanding customer service and advanced written and verbal communications skills, What Makes You Eligible Work Mode: Hybrid Work location: Bangalore, What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc ) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement ?Be Brilliant? employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique We also recognize that learning is a lifelong pursuit and want you to flourish We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want, About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, weve been amplifying the sense of sound Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected, Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature todays most sought-after performers, while our digital transformation solutions serve humanity by addressing the worlds ever-evolving needs and demands Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other, If youre ready to innovate and do work that makes a lasting impact, join our talent community today! HARMAN is an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation (harman,)