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2.0 - 6.0 years
0 Lacs
delhi
On-site
As a highly capable Customer Success Associate (Technical) at Wobot, your primary responsibility is to ensure seamless onboarding and deliver an exceptional customer experience. You will handle new location setups, monitor account health, troubleshoot issues, and collaborate with internal teams for prompt resolutions. Additionally, you will document recurring challenges, share insights with product and QA teams, and provide support to clients through a consultative approach. **Key Responsibilities:** - Manage onboarding of new customer locations, including configuration and integration of cameras on the platform. - Monitor accounts to ensure a positive customer experience with the company's ...
Posted 1 day ago
1.0 - 3.0 years
0 Lacs
delhi, india
Remote
We are looking for a highly capable Customer Success Associate (Technical) to ensure seamless onboarding and an exceptional customer experience. You will manage new location setups, monitor account health, troubleshoot issues, and coordinate with internal teams for quick resolutions. You will also document recurring challenges, share insights with product and QA teams, and support clients through a consultative approach. Responsibilities: Manage onboarding of new customer locations, including configuration and integration of cameras on the platform. Monitor accounts to ensure a positive customer experience with the company's products or services Analyze potential issues related to customer a...
Posted 1 day ago
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