About Us: DC Infotech & Communication Limited is a leading national distributor and solution provider of cutting-edge IT Networking, Security, and Unified Communication products. With a footprint across India, we’re committed to enabling business transformation through innovation, support, and customer-centricity. As we scale, we are looking for a self-driven HR professional to lead and manage the entire HR function from our Mumbai office. The Opportunity: We’re seeking an experienced HR Manager to take full ownership of the HR function in a solo capacity. You will be responsible for driving the entire employee lifecycle, ensuring compliance, nurturing employee engagement, developing policies, and facilitating learning and development across our pan-India workforce of approximately 100 employees. Key Responsibilities: 🔹 Recruitment & Onboarding End-to-end recruitment across departments and locations Liaise with department heads for manpower planning Manage seamless onboarding and induction 🔹 HR Operations & Administration Maintain HRMS, employee data, attendance, and leave records Coordinate payroll processing with Accounts Handle employment letters, documentation, and exit formalities 🔹 Employee Engagement Organize engagement initiatives across all offices Conduct feedback sessions and handle grievances professionally Promote a positive, inclusive work environment 🔹 Policy & Compliance Implement and update HR policies and SOPs Ensure statutory compliance (PF, ESIC, Gratuity, S&E, Labor Laws) Maintain proper documentation for audits and legal adherence 🔹 Performance Management Drive performance appraisal processes and KPI alignment Support managers in performance tracking and feedback 🔹 Learning & Development Identify training needs and manage learning programs Coordinate technical and soft skills development sessions What We’re Looking For: ✔️ 3–5 years of experience in a generalist or standalone HR role ✔️ Strong knowledge of HR operations, Indian labor laws, and compliance ✔️ Excellent interpersonal and communication skills ✔️ Experience using HRMS and handling pan-India workforce ✔️ Ability to multitask, prioritize, and manage independently Qualifications: 🎓 Graduate in any discipline (mandatory) 🎓 MBA/PGDM in Human Resources (preferred) Reporting To: Managing Director / Senior Leadership Team 📍 Work Location: Mumbai (with occasional travel to other branches) Why Join Us? At DC Infotech, you’ll play a strategic role in shaping the employee experience, culture, and growth of a future-focused tech distribution company. This is a high-impact role offering autonomy, ownership, and the chance to drive transformation across HR functions. 📧 Apply Now: hr@dcinfotech.com Show more Show less
DC Infotech & Communication Limited is a leading national distributor and solution provider of cutting-edge IT Networking, Security, and Unified Communication products. With a footprint across India, we’re committed to enabling business transformation through innovation, support, and customer-centricity. We are looking for Business Analyst in Dubai for Client Location Key Responsibilities : Conduct business process and data flow analysis for optimization and integration. Gather and document requirements for data ingestion, transformation, and reporting. Create BRDs, user stories, data dictionaries, process flows, and use cases. Facilitate workshops to identify KPIs and reporting needs across departments. Support the Data Lake team with design and implementation of scalable data pipelines. Own and support UAT efforts related to reporting dashboards and data pipelines. Ensure solutions adhere to data governance, security, and compliance standards. Qualifications & Skills: Bachelor’s degree in IT, Computer Science, or related field. Master’s degree is a plus. 10+ years as a Business Analyst with 3–5 years on Data Lake/BI/Analytics projects. Experience in large-scale data integration within the insurance domain. Proficiency in SQL/PLSQL for data validation. Familiarity with cloud-based data platforms (AWS, Azure, GCP) and BI tools (Power BI, Tableau). Excellent documentation and stakeholder communication skills. Show more Show less
We are looking for a technically proficient and customer-focused individual to join our team as a Pre-Sales and Technical Support Executive . This role involves providing pre-sales consultation, post-sales technical support, and solution design assistance for our range of KVM switches, video matrix systems, IP KVMs, control systems , and related AV/IT infrastructure solutions. Key Responsibilities: Pre-Sales Support: Collaborate with the sales team to understand customer requirements and propose appropriate KVM/AV solutions. Prepare and deliver technical presentations and product demonstrations to prospective clients. Provide solution design, BoQ (Bill of Quantity), and proposal support for tenders or enterprise projects. Assist with product positioning and ROI justification in customer meetings. Technical Support: Offer Level 1 and Level 2 support for KVM and AV solutions to partners and customers. Troubleshoot hardware, firmware, and connectivity issues (USB, HDMI, DisplayPort, LAN, etc.). Guide customers through installation, configuration, and integration. Handle support tickets, calls, and emails in a timely and professional manner. Product Expertise & Enablement: Maintain in-depth knowledge of the company’s KVM, AV over IP, and control system products. Conduct training sessions and webinars for channel partners, system integrators, and internal staff. Gather and relay customer feedback to product and sales teams for continual improvement. Qualifications & Skills: Bachelor’s degree or diploma in Electronics, IT, Computer Engineering, or a related field. 2–5 years of experience in pre-sales, system integration, or technical support in the IT/AV industry. Strong understanding of networking basics (IP addressing, TCP/IP, VLANs) and AV signal types. Experience with KVM systems, control room infrastructure, or Pro AV solutions is highly desirable. Excellent communication and interpersonal skills. Ability to explain complex technical information to a non-technical audience. Willingness to travel for customer meetings, installations, or training sessions. Preferred Certifications (optional): CompTIA Network+ / A+ CCNA AVIXA CTS ITIL Foundation
We are seeking a highly skilled Senior InfoSec Specialist with extensive experience in Zscaler and network security technologies . This role will lead design, implementation, and management of cloud-based and hybrid security infrastructure, with a focus on secure internet and remote access solutions using Zscaler products. The ideal candidate will provide both strategic and hands-on leadership in enterprise security transformations. Key Responsibilities: Lead the design, deployment, and optimization of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. Act as the SME (Subject Matter Expert) for Zscaler security architecture across the organization. Collaborate with network, cloud, and security teams to integrate Zscaler into enterprise environments. Conduct technical workshops, PoCs, and migration assessments for Zscaler rollouts. Manage Zscaler policy tuning, SSL inspection, authentication mechanisms (SAML/Okta/Azure AD), and traffic forwarding methods (PAC, Zscaler Client Connector, GRE/IPSec). Develop and enforce security controls, procedures, and automation for network access and monitoring. Guide junior engineers and project teams through technical implementations and troubleshooting. Monitor security events, analyze incidents, and support incident response when necessary. Provide architectural governance, documentation, and alignment with compliance and risk teams. Required Skills & Experience: 8 - 10 years in network security , with a minimum of 4+ years hands-on with Zscaler technologies (ZIA/ZPA) . Deep understanding of firewalling, proxy services, DNS security, SSL inspection , and Zero Trust Network Access (ZTNA) . Experience with network protocols (TCP/IP, HTTP, SSL, DNS, BGP, IPsec). Strong background in security policies , access controls , and identity integration (SAML, Azure AD, Okta, LDAP). Familiarity with cloud platforms (AWS, Azure, or GCP) and security integration . Hands-on with SIEMs , EDR , and SOC operations is a plus. Excellent communication, team collaboration, and stakeholder engagement skills. Zscaler certifications (e.g., ZCCA-IA, ZCCA-PA ) or willingness to certify quickly. Preferred Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Security, or related field. Relevant certifications: Zscaler Certified Cloud Administrator , CISSP , CCSP , CEH , CCNA Security , etc. Experience in managing cross-functional technical teams or leading security transformation projects.
We are looking for a technically proficient and customer-focused individual to join our team as a Pre-Sales and Technical Support Executive . This role involves providing pre-sales consultation, post-sales technical support, and solution design assistance for our range of KVM switches, video matrix systems, IP KVMs, control systems , and related AV/IT infrastructure solutions. Key Responsibilities: Pre-Sales Support: Collaborate with the sales team to understand customer requirements and propose appropriate KVM/AV solutions. Prepare and deliver technical presentations and product demonstrations to prospective clients. Provide solution design, BoQ (Bill of Quantity), and proposal support for tenders or enterprise projects. Assist with product positioning and ROI justification in customer meetings. Technical Support: Offer Level 1 and Level 2 support for KVM and AV solutions to partners and customers. Troubleshoot hardware, firmware, and connectivity issues (USB, HDMI, DisplayPort, LAN, etc.). Guide customers through installation, configuration, and integration. Handle support tickets, calls, and emails in a timely and professional manner. Product Expertise & Enablement: Maintain in-depth knowledge of the company’s KVM, AV over IP, and control system products. Conduct training sessions and webinars for channel partners, system integrators, and internal staff. Gather and relay customer feedback to product and sales teams for continual improvement. Qualifications & Skills: Bachelor’s degree or diploma in Electronics, IT, Computer Engineering, or a related field. 2–5 years of experience in pre-sales, system integration, or technical support in the IT/AV industry. Strong understanding of networking basics (IP addressing, TCP/IP, VLANs) and AV signal types. Experience with KVM systems, control room infrastructure, or Pro AV solutions is highly desirable. Excellent communication and interpersonal skills. Ability to explain complex technical information to a non-technical audience. Willingness to travel for customer meetings, installations, or training sessions. Preferred Certifications (optional): CompTIA Network+ / A+ CCNA AVIXA CTS ITIL Foundation
We are seeking a technically proficient and customer-focused individual to join our team as a Pre-Sales and Technical Support Executive. In this role, you will be responsible for providing pre-sales consultation, post-sales technical support, and solution design assistance for our range of KVM switches, video matrix systems, IP KVMs, control systems, and related AV/IT infrastructure solutions. Key Responsibilities: Pre-Sales Support: - Work closely with the sales team to understand customer requirements and recommend suitable KVM/AV solutions. - Create and deliver technical presentations and product demonstrations to potential clients. - Assist in solution design, preparing BoQ (Bill of Quantity), and supporting proposals for tenders or enterprise projects. - Aid in product positioning and ROI justification during customer meetings. Technical Support: - Provide Level 1 and Level 2 support for KVM and AV solutions to partners and customers. - Troubleshoot hardware, firmware, and connectivity issues such as USB, HDMI, DisplayPort, LAN, etc. - Guide customers through installation, configuration, and integration processes. - Handle support tickets, calls, and emails promptly and professionally. Product Expertise & Enablement: - Maintain a deep understanding of our company's KVM, AV over IP, and control system products. - Conduct training sessions and webinars for channel partners, system integrators, and internal staff. - Gather and communicate customer feedback to the product and sales teams for continuous improvement. Qualifications & Skills: - Bachelor's degree or diploma in Electronics, IT, Computer Engineering, or a related field. - Minimum of 2-5 years" experience in pre-sales, system integration, or technical support within the IT/AV industry. - Solid grasp of networking fundamentals (IP addressing, TCP/IP, VLANs) and various AV signal types. - Previous experience with KVM systems, control room infrastructure, or Pro AV solutions is highly desirable. - Excellent communication and interpersonal skills. - Ability to simplify complex technical information for non-technical audiences. - Willingness to travel for customer meetings, installations, or training sessions. Preferred Certifications (optional): - CompTIA Network+ / A+ - CCNA - AVIXA CTS - ITIL Foundation,
We are seeking a technically proficient and customer-focused individual to join our team as a Pre-Sales and Technical Support Executive. In this role, you will be responsible for providing pre-sales consultation, post-sales technical support, and solution design assistance for our range of KVM switches, video matrix systems, IP KVMs, control systems, and related AV/IT infrastructure solutions. Your key responsibilities will include collaborating with the sales team to understand customer requirements and propose appropriate KVM/AV solutions. You will prepare and deliver technical presentations and product demonstrations to prospective clients, as well as provide solution design, BoQ (Bill of Quantity), and proposal support for tenders or enterprise projects. Additionally, you will assist with product positioning and ROI justification in customer meetings. On the technical support front, you will offer Level 1 and Level 2 support for KVM and AV solutions to partners and customers. This will involve troubleshooting hardware, firmware, and connectivity issues (USB, HDMI, DisplayPort, LAN, etc.), guiding customers through installation, configuration, and integration, as well as handling support tickets, calls, and emails in a timely and professional manner. To excel in this role, you should have a Bachelor's degree or diploma in Electronics, IT, Computer Engineering, or a related field, along with 2-5 years of experience in pre-sales, system integration, or technical support in the IT/AV industry. A strong understanding of networking basics (IP addressing, TCP/IP, VLANs) and AV signal types is essential, and experience with KVM systems, control room infrastructure, or Pro AV solutions is highly desirable. Excellent communication and interpersonal skills are a must, along with the ability to explain complex technical information to a non-technical audience. Willingness to travel for customer meetings, installations, or training sessions is also required. Preferred certifications such as CompTIA Network+ / A+, CCNA, AVIXA CTS, or ITIL Foundation would be advantageous but are optional for this role.,
We are looking for 3+ years experienced Sales professional who can manage and develop partners, deliver sales revenue assigned to the region and built effective business pipeline across various business verticals. Responsibilities: Engage and Manage Partners in the region while driving the business through them Developing & Managing End Customer accounts in the region in various business verticals and increasing the brand Awareness & Reach. Developing and managing relationship with consultants, PMC’s Architects, Electrical Contractors etc. for building opportunities or leads Effectively Forecast, Plan and generate Business pipeline Drive Business growth in the region year on year basis Facilitate regular trainings and seminar on Kramer Product and Solutions in the region Work closely and report to Business Manager South-West region to meet the Sales revenue and play key role in increasing the foothold in the region Requirements Should have Bachelor’s degree Should have experience in working for OEM or SI in Audio-Visual industry Should have minimum 3+ years Sales experience Experience in handling Channel Sales is preferred Should have experience in working with consultants, PMC, Architects
As a Presales AV Kramer Products Specialist at DC Infotech and Communications Ltd, your role will involve engaging with potential clients to understand their needs and providing them with tailored solutions using Kramer products. You will be located on-site in Mumbai and will play a crucial part in delivering innovative networking and security solutions to enhance core business security. Key Responsibilities - Engage with potential clients to understand their requirements - Provide tailored solutions using Kramer products - Demonstrate strong knowledge of Kramer products - Utilize excellent communication and presentation skills - Articulate technical requirements effectively - Collaborate with the team on networking and cybersecurity solutions Qualifications Required - Experience in presales of AV products - Demonstrated knowledge of Kramer products - Strong communication and presentation skills - Ability to understand and articulate technical requirements - Experience in networking and cybersecurity solutions is a plus - Bachelor's degree in Information Technology or related field,
We are looking for a passionate and enthusiastic Junior InfoSec Specialist to join our cybersecurity team. The ideal candidate is someone who has completed Networking and Security certifications and is eager to kickstart their career in security. This role provides hands-on experience with Security related technologies. Key Responsibilities: Assist in Managing security solutions . Customer facing activities like Proof of Concept (PoC), Implementation and Post Sale Support. Support the deployment and configuration of Security Products . Analyze security alerts and work with senior analysts to respond to incidents. Maintain documentation for security policies, procedures, and incident reports. Stay up-to-date with new threats and updates. Requirements: Bachelor’s degree in Computer Science, IT, Cybersecurity , Networking or related field. Customer Obsession and eager to build champions among key contacts. Curious to learn new technologies. Detailed understanding of networking concepts (e.g., TCP/IP. DNS, VPN, HTTP/S). Familiarity with cloud services and cybersecurity fundamentals . Good communication and problem-solving skills. Willingness to learn and grow in a fast-paced environment. Willing to Travel based on the needs of vendor. Added Advantage: CCNA certified or trained would be preferred Experience with Anti-DDOS solutions like Arbor, Radware, F5 etc… Internship or project experience related to cloud or network security. Knowledge of Firewalls, Routers, Switches (L2,L3)
We are looking for an experienced Field Engineer with strong hands-on expertise in Accounts Receivable. The ideal candidate should have 2–3 years of experience in Accounts receivable Job Description Collects revenue by reminding delinquent accounts and notifying customers of insufficient payments. Communicate with customers and to request payment and arrange payment plans Collect payment from customers and accurately record it into the system Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Monitor and collect accounts receivable by contacting clients via telephone, email, and mail Prepare analytical and ratio analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing Maintain precise records of all incoming payments Contact clients as needed to ensure payment of outstanding invoices Requirements and skills Proven working experience as Accounts Receivable Solid understanding of basic accounting principles, fair credit practices and collection regulations Proven ability to calculate, post and manage accounting figures and financial records Hands-on experience on Tally software
We're a leading technology solutions provider seeking an experienced Business Manager to lead our System Integrators (SI) division. If you're a driven sales professional with a passion for networking, AV solutions, and data security, we'd love to hear from you! Job Profile: - Manage and grow a team of system integrators specializing in LAN networking, AV solutions, and data security - Develop and execute sales strategies to drive business growth and revenue targets - Build and maintain strong relationships with system integrators, understanding their needs and providing solutions - Identify new business opportunities and expand existing relationships - Collaborate with internal teams to ensure seamless delivery of products and services - Manage sales pipeline and forecast sales performance Products: - D-Link - Netgear - RNM - Kramer - Samsung - Aten - Sonicwall Requirements: - 2-3 years of experience in sales management, preferably in the IT/technology industry - Proven track record of driving sales growth and team management - Strong understanding of LAN networking, AV solutions, and data security products - Excellent communication, leadership, and interpersonal skills - Ability to work independently and as part of a team
As a Junior InfoSec Specialist at our company, you will be part of our cybersecurity team, where you will have the opportunity to gain hands-on experience with Security related technologies. Your role will involve the following responsibilities: - Assist in Managing security solutions. - Engage in customer facing activities like Proof of Concept (PoC), Implementation, and Post Sale Support. - Support the deployment and configuration of Security Products. - Analyze security alerts and collaborate with senior analysts to respond to incidents. - Maintain documentation for security policies, procedures, and incident reports. - Stay up-to-date with new threats and updates. To qualify for this role, you should meet the following requirements: - Hold a Bachelors degree in Computer Science, IT, Cybersecurity, Networking or related field. - Possess Customer Obsession and be eager to build champions among key contacts. - Demonstrate curiosity to learn new technologies. - Have a detailed understanding of networking concepts such as TCP/IP, DNS, VPN, HTTP/S. - Be familiar with cloud services and cybersecurity fundamentals. - Exhibit good communication and problem-solving skills. - Show willingness to learn and grow in a fast-paced environment. - Be open to Travel based on the needs of vendor. Additionally, the following would be considered an advantage: - CCNA certification or training would be preferred. - Experience with Anti-DDOS solutions like Arbor, Radware, F5, etc. - Previous internship or project experience related to cloud or network security. - Knowledge of Firewalls, Routers, Switches (L2, L3).,
Job Overview The Accounts Executive – Banking and Insurance role is a Junior-level, full-time opportunity based in Mumbai. The ideal candidate will have 1 to 3 years of relevant work experience and contribute to key accounting, banking, and insurance processes while supporting the company’s financial operations within a dynamic IT services environment. Qualification and Skills: - · Proven experience in insurance claims management, ensuring accurate and timely processing of all claims requests · Strong ability in financial analysis to interpret, evaluate, and summarize financial data for management and stakeholders · Demonstrated customer service skills in handling queries, addressing discrepancies, and delivering a positive client experience · Working knowledge of regulatory compliance relevant to banking and insurance to ensure adherence to industry norms and internal controls · Proficiency in Microsoft Excel including creating spreadsheets, using formulas, and preparing detailed financial statements and reports · Hands-on experience using Tally ERP for accounting operations such as ledgers, vouchers, and transaction management · Expertise in accounts payable tasks, including invoice processing, vendor reconciliation, and payment tracking with attention to deadlines Roles & Responsibility · Oversee and manage daily banking transactions, ensuring all entries are properly recorded and documented in accounting software. · Handle insurance claims processing, documentation, and coordination with insurers to support timely settlements and compliance. · Prepare, verify, and post financial entries using Tally ERP, maintaining accuracy in ledgers, invoices, and account statements. · Support account reconciliation activities by analyzing statements, identifying errors, and resolving discrepancies in a timely manner. · Process accounts payable, maintain vendor records, and follow up with suppliers to ensure payments and settlements are up to date. · Monitor compliance with regulatory requirements and assist with internal and external audits for banking and insurance processes. · Provide excellent service to internal teams and external stakeholders, addressing account-related queries and maintaining professional communications. Job Type: Full-time Pay: ₹23,000.00 - ₹25,000.00 per month Benefits: Leave encashment Provident Fund Work Location: In person